Troubleshooting Q&A

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Problems with Sound Utility/Sound

Converter 2

“Memory Stick” media used with other devices cannot be

used with my CLIÉ handheld

B Copy the necessary data on “Memory Stick” media onto your computer.

Then insert the “Memory Stick” into your CLIÉ handheld, and reformat it.

For details, refer to “Using storage media such as “Memory Stick™” media:

Using storage media such as “Memory Stick™” media: Formatting storage

media” in the “Handbook.”

I cannot operate my CLIÉ handheld for a while after

“Memory Stick” media is inserted into the slot

B When you insert a “Memory Stick” media containing many audio files, it

may take time to read files completely. This is not a malfunction. Wait until

either the song name is displayed on the Audio Player screen or the

“Memory Stick” LED turns off.

I cannot transfer audio data to my CLIÉ handheld

B You need to encode audio data using the supplied Sound Converter 2

to play audio files with Sound Utility.

Your CLIÉ handheld is based on Palm OS

It is not compatible with other Sound Converter installed on a CLIÉ

handheld based on Palm OS