Troubleshooting Q&A

9
Troubleshooting
Symptoms Page
The sound is too low Page 41
The sound is not clear Page 41
I cannot play music while other applications are running Page 41
The sound becomes distorted Page 42
The sound only comes from one side Page 42
The names of music files on the “Memory Stick” media are
not displayed when I start Audio Player
Page 42
I cannot play the music once I have reached the playback limit Page 42
MP3 files cannot be read or played Page 43
The next track cannot be found Page 43
The sound stops suddenly Page 43
I cannot operate my CLIÉ handheld with the audio remote
control
Page 43
Connecting to the computer
SonicStage does not recognize my CLIÉ handheld even
when it is placed in the cradle
Page 44
The connection suddenly gets disconnected Page 44
The number of songs that can be sent is not enough Page 44
After I connect to the computer, the drive is recognized but
the contents cannot be found
Page 45
Operation becomes unstable when connected to my computer Page 45
The error message “Unsafe Removal of Device” is suddenly
displayed on my computer screen
Page 45
Other problems
My CLIÉ handheld does not produce any sound Page 45
“Memory Stick” media cannot be inserted Page 45
“Memory Stick” media used with other devices cannot be
used with my CLIÉ handheld
Page 46
Continued on next page
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