Troubleshooting Q&A

22
B If a prefix is required, select the Dial prefix check box in the Phone
Setup screen and enter the correct phone number.
B Check whether you can hear any noise coming from your service line.
A line may be interrupted due to noises in some cases.
B When using a modem other than a CF modem card, check the battery
power of the modem.
Checking your computer
B Check that your computer is turned on and the automatic shut-off setting
in the power saving mode is disabled.
B Check that the modem is properly connected to the service line.
B Click the HotSync icon in the bottom right-hand corner of your
computer screen, and check that the Modem check box is selected.
B Check that the modem connected to your computer is turned on. You
cannot turn on a modem with the Auto-Off feature by operating your CLIÉ
handheld.
B Check that the modem is properly connected to the serial port of your
computer.
B Check that the Setup string setting in the Setup window of the HotSync
Manager is proper.
b
For details, refer to the manual of your modem.
B Reduce the setting for transmission speed if any problem arises only when
the Speed setting in the Setup/Modem window is set to As fast as
possible or some other specific speed.
B Check that the Speed setting in the Setup/Modem window is
appropriate for your modem.
B Turn off the modem for a while and turn it on before connecting the
modem.
I cannot perform a HotSync
®
operation via a modem