Troubleshooting Q&A

13
Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Troubleshooting
B If you encounter application problems after a reset (such as miss-operations,
an unusual display, or freezing during a soft reset), perform the soft reset
again. If you still cannot solve the problem, try a hard reset.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
After performing a reset, do not press the RESET button at the back of your CLIÉ handheld
again until the Preferences screen or the Setup screen is displayed.
B The Jog Dial
™
navigator is not available for some applications.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages
B Perform a soft reset by pressing the RESET button at the back of your CLIÉ
handheld.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B If there is insufficient memory space in your CLIÉ handheld or “Memory
Stick” media, applications may not work properly. Delete any unnecessary
data/files.
Tip
You can check the memory space in your CLIÉ handheld or “Memory Stick” media by tapping
at the top right of the CLIE Launcher and select [(All)].
Applications do not operate properly after a soft reset
is performed
I cannot use the Jog Dial
™
navigator
An error message appears repeatedly
The message “Invalid process” appears when an
application is started
Note on performing a reset
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