Troubleshooting Q&A

Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)

Troubleshooting

B The wireless LAN access point may be busy.

Wait for a short period of time and then try again.

B Turn off the wireless LAN access point once and turn it on, and then try

connecting to the wireless LAN access point again.

B You may be using your CLIÉ handheld near devices that use the 2.4GHz

frequency band, such as a microwave oven or a Bluetooth

compatible

device.

Use your CLIÉ handheld away from such devices, or turn off the devices.

B If you need a MAC address, check [MAC Address:] in the Connect

Setting screen by following the steps below.

1 Select [Network] in the Preferences screen.

2 Tap [V Service:] to select [Wireless LAN].

3 Tap [Details...].

The Wireless LAN Setup screen is displayed.

4 Tap (Menu), then tap [ConnectionStatus...] from [Information].

The Connect Setting screen is displayed.

Note

If a MAC address is not displayed, tap [Connect] after step 2 and continue to step 3.

B Check the settings in the Preferences screen for [Network].

For details, refer to “Customizing your CLIÉ

™

handheld (Preferences):

Changing the Network preferences” in the “Handbook” (PDF format).

I cannot connect to the Internet via a wireless LAN

(for PEG-TJ37 only) (continued)

The message “Incorrect setting” or “Certification is

invalid” appears

01US01COV.book Page 31 Monday, December 8, 2003 11:33 AM