Search Troubleshooting How to Use Windows 8: The Basics VAIO User Guide VAIO Tap 20 SVJ2021 Parts Description Use this manual if you encounter any problems, or have any questions about your VAIO computer. Setup Read This First Network / Internet Connections Settings Backup / Recovery Security Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows 8: The Basics Apps Display Help and Support Internet Windows 8: The Basics Menu Power Parts Description Store Windows How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 2
Search VAIO User Guide Troubleshooting Back | Back to Top Parts Description Keyboard How to Use Mouse VAIO computer Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 3
Search VAIO User Guide Troubleshooting Back | Back to Top Setup Battery Display Keyboard Memory module Windows 8: The Basics Mouse Power Parts Description Supplied items VAIO computer How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 4
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Network / Internet Apps Internet LAN Store Wi-Fi Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 5
Search VAIO User Guide Troubleshooting Back | Back to Top Connections Audio BLUETOOTH Battery CD/DVD/BD Windows 8: The Basics Display Headphones Parts Description Internet Keyboard Setup LAN Microphone Mouse Peripheral device Power Speakers USB Wi-Fi How to Use Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 6
Search VAIO User Guide Troubleshooting Back | Back to Top Settings Audio BIOS Battery Button Windows 8: The Basics CD/DVD/BD Camera Parts Description Display Memory module Setup Menu Microphone Password Peripheral device Power Recovery Connections Security Sensor Settings Service and support Speakers Touch panel VAIO computer How to Use Network / Internet Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 7
Search VAIO User Guide Troubleshooting Back | Back to Top Backup / Recovery BIOS Backup Built-in storage device Button Windows 8: The Basics CD/DVD/BD Partition Parts Description Recovery Refresh Setup Service and support VAIO computer How to Use Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 8
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Security BIOS Internet Password Service and support VAIO computer Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 9
Search VAIO User Guide Troubleshooting Back | Back to Top Other Operations Battery Built-in storage device Camera Display Windows 8: The Basics Help and Support Keyboard Parts Description Memory card Memory module Setup Mouse NFC/One-touch functions Partition Power Touch panel USB VAIO computer Windows How to Use Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 10
Search VAIO User Guide Troubleshooting Back | Back to Top Notifications Care and maintenance Important notice Product registration Read this first Windows 8: The Basics Security Service and support Parts Description Supplied items VAIO computer How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 11
Search How to Use Troubleshooting Hardware Apps VAIO User Guide VAIO Tap 20 SVJ2021 Use this manual if you encounter any problems, or have any questions about your VAIO computer. Network / Internet Backup / Recovery Security Peripheral Devices Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.ca/support (Canada: French) http://esupport.sony.
Search VAIO User Guide Back | Back to Top Troubleshooting Read This First How to Use Congratulations on your purchase of this VAIO(R) computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About your VAIO computer’s configuration To find out about the configuration of your VAIO computer, visit the Sony online support website.
Other references Search Windows Help and Support [Details] A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your VAIO computer. App help files App help files may be included with the preinstalled apps on your VAIO computer. You may be able to access the help files from the help menu. Notice Copyright 2012 Sony Corporation. All rights reserved.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Installing Apps from Windows Store Parts Description Opening the App Menu Setup Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Network / Internet Connections Settings Backup / Recovery Security You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Opening Control Panel Parts Description Opening the Charms Setup You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Network / Internet Connections You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics You can install apps from Windows Store. Switching User Accounts You can switch to another user account by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Display About the Start Screen and Menu How to Use Windows 8: The Basics Parts Description You can add shortcuts to apps, the desktop, and websites that you use the most. Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Entering Sleep Mode, Shutting Down, or Restarting How to Use You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Parts and Controls of the Keyboard How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Describes the features of the keyboard, such as keys, buttons and indicator lights.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Parts and Controls on the Back How to Use Windows 8: The Basics Parts Description Describes the features on the back of the VAIO computer, such as connection ports. Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights.
Search VAIO User Guide Troubleshooting Back | Back to Top Mouse Parts and Controls of the Mouse How to Use Windows 8: The Basics Parts Description Setup Describes the features of the mouse, such as buttons.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Charging the Battery Pack How to Use Windows 8: The Basics The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Installing/Removing the Battery Pack Parts Description Install the battery pack into the battery compartment of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard About the Usage Environment for the Keyboard How to Use Windows 8: The Basics This section explains how to use the wireless keyboard. Replacing the AA Battery of the Keyboard Change the AA battery in the keyboard when the battery power becomes low.
Search VAIO User Guide Troubleshooting Back | Back to Top Mouse About the Usage Environment for the Mouse How to Use Windows 8: The Basics This section explains how to use the wireless mouse. Replacing the AA Battery of the Mouse Change the AA battery in the mouse when the battery power becomes low.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Adjusting the Angle of the Screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can adjust the screen angle of your choice.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Charging the Battery Pack How to Use Windows 8: The Basics The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Connecting a Power Source Parts Description Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Checking Supplied Items Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Changing the Sound Output Device How to Use Windows 8: The Basics If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. Connecting External Speakers or Headphones Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Installing/Removing the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Install the battery pack into the battery compartment of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Notes on the LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Read the following precautions for correct use of the LCD screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top Mouse About the Usage Environment for the Mouse How to Use Windows 8: The Basics Parts Description This section explains how to use the wireless mouse. Connecting the Wireless Mouse If you cannot use the wireless mouse supplied with your VAIO computer, it is likely that wireless connection setup is required between the wireless mouse and the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Connecting a Power Source How to Use Windows 8: The Basics Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] Installing/Removing the Battery Pack Parts Description Install the battery pack into the battery compartment of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top BLUETOOTH About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Connecting an External Drive How to Use Windows 8: The Basics Parts Description Connect an external disc drive or hard disk drive to a USB port on your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Headphones Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard About the Usage Environment for the Keyboard How to Use Windows 8: The Basics Parts Description This section explains how to use the wireless keyboard. Connecting the Wireless Keyboard If you cannot use the wireless keyboard supplied with the computer, it is likely that wireless connection setup is required between the wireless keyboard and your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Microphone Connecting an External Microphone How to Use Windows 8: The Basics Parts Description You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Adjusting the Microphone Volume How to Use You can adjust the volume level of the microphone. Windows 8: The Basics Adjusting the Speakers Volume Parts Description Adjusting the Volume in Windows You can change the volume level of the speakers and headphones. You can adjust the volume on each device and app from Control Panel.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Notes on Using the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Before using the battery pack, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Adjusting the LCD Brightness Automatically How to Use Windows 8: The Basics Parts Description Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. Changing the LCD Brightness You can adjust the LCD brightness. Changing the Resolution (Size) of the Screen Image Setup You can change the screen resolution to adjust the size of the characters and images on the computer screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu Opening Control Panel How to Use Windows 8: The Basics Parts Description Setup You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Read the following precautions before using Sleep mode. Notes on Using the Power Source Read the following precautions before plugging your VAIO computer into an AC power source. Selecting a Power Plan Setup Network / Internet Connections Power management helps you set up power plans to suit your requirements for power consumption.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Updating Your VAIO Computer Parts Description Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch panel Enlarging the Text Size (DPI) How to Use Windows 8: The Basics Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier. How to Use the Touch Screen Parts Description You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Using the Built-in Camera How to Use You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Viewing the System Information How to Use Windows 8: The Basics Parts Description You can view the system information of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Microphone Adjusting the Microphone Volume How to Use Windows 8: The Basics Parts Description You can adjust the volume level of the microphone.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. Notes on the LCD screen Parts Description Read the following precautions for correct use of the LCD screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Sensor About Built-In Sensors How to Use Windows 8: The Basics Parts Description A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions. Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode Parts Description The ClearAudio+ mode enables sound settings to play sound Sony recommends.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Your built-in storage device contains the recovery area where the data for the system recovery is stored. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About Recovery How to Use Windows 8: The Basics Parts Description Setup Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Backup About Backup How to Use Windows 8: The Basics Parts Description The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Refresh About Recovery How to Use Windows 8: The Basics Parts Description Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refreshing Your VAIO Computer If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS Removing the Power-on Password How to Use Windows 8: The Basics Parts Description If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Launching the Web Browser (WEB Button) How to Use Windows 8: The Basics By pressing the WEB button, you can launch the default web browser. Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Notes on the Built-in Camera How to Use Windows 8: The Basics Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory card About “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage.
Search VAIO User Guide Troubleshooting Back | Back to Top Mouse Checking the Remaining Battery Power of the Mouse How to Use Windows 8: The Basics The remaining battery power of the mouse can be checked by the status light. Replacing the AA Battery of the Mouse Change the AA battery in the mouse when the battery power becomes low.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch panel About the Touch Screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Display About the Touch Screen How to Use Windows 8: The Basics Parts Description The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Adjusting the Angle of the Screen You can adjust the screen angle of your choice.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Checking the Caps Lock / Num Lock / Scroll Lock States How to Use Windows 8: The Basics Parts Description You can check if the keyboard is in the Caps Lock/Num Lock/Scroll Lock states by the indicator light of the keyboard and the icons in the notification area. Checking the Remaining Battery Power of the Keyboard The remaining battery power of the keyboard can be checked by the battery indicator.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top NFC/One-touch functions About NFC How to Use Near Field Communication (NFC) is a short-range wireless technology. Windows 8: The Basics About One-touch functions Parts Description Disabling NFC/One-touch functions One-touch functions are Sony original functions which use NFC. You can disable NFC/One-touch functions by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Care and maintenance Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide Troubleshooting Back | Back to Top Product registration About Online Support Website How to Use The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Important notice About the International ENERGY STAR(R) Program How to Use Windows 8: The Basics The following information is applicable to ENERGY STAR qualified products only. About the Software License Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Troubleshooting Back | Back to Top Read this first Read This First How to Use Congratulations on your purchase of this VAIO(R) computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support About Online Support Website How to Use Windows 8: The Basics The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Checking Supplied Items How to Use Windows 8: The Basics Parts Description Check all items packed with the product before use. Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions. Updating Your VAIO Computer Setup Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide How to Use Back | Back to Top Hardware Audio BIOS BLUETOOTH Battery Hardware Camera Computer Apps Display Keyboard Network / Internet LAN Memory card Microphone Mouse NFC/One-touch functions Password Security Power Sensor Peripheral Devices Software Touch panel USB Wi-Fi Troubleshooting Backup / Recovery © 2012 Sony Corporation 114
Search VAIO User Guide How to Use Back | Back to Top Apps Display Software Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 115
Search VAIO User Guide How to Use Back | Back to Top Network / Internet BLUETOOTH Troubleshooting LAN Wi-Fi Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 116
Search VAIO User Guide How to Use Back | Back to Top Backup / Recovery Recovery Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 117
Search VAIO User Guide How to Use Back | Back to Top Security BIOS Password Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 118
Search VAIO User Guide How to Use Back | Back to Top Peripheral Devices BLUETOOTH Troubleshooting Printer USB Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 119
Search VAIO User Guide Back | Back to Top Troubleshooting About Online Support Website How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Sony online support website USA http://esupport.sony.com/US/VAIO Canada http://www.sony.ca/support/ (English) http://fr.sony.
For Sony’s environmental initiatives and recycling of your products, visit our sustainability Search site. http://www.sony.com/green Hint You can find a link to register your computer online in VAIO Care.
Search VAIO User Guide Back | Back to Top Troubleshooting Welcome How to Use Setup Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version [Details] for more information. Your VAIO computer may not support touch screen operations depending on the model you purchased.
Search Updating the User Guide to the Latest Version By updating this User Guide - Introduction Version through the Internet, you can get the complete version of the User Guide with detailed information on your VAIO computer. Once the User Guide is updated to the complete version, you can access it anytime even if you are offline.
and Support or help files included with your apps. Search To access Windows Help and Support, open the charms and enter “Help and Support” in the Search box. [Details] ^ Go to top Connecting to the Internet You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide.
1. Open the charms [Details] and select 2. Select (Settings). Search (the network icon). 3. Select your desired network (SSID) from the list and Connect. Note For detailed information on network settings and devices, refer to the information from your Internet Service Provider (ISP) or the manuals that came with your network devices. ^ Go to top Updating Your VAIO Computer Be sure to update your VAIO computer to enhance the computer’s efficiency, security, and functionality.
SearchUsing Solving Problems on Your VAIO Computer VAIO Care With VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Start VAIO Care whenever a problem arises. VAIO Care will provide appropriate measures and support information to solve the problem. To start VAIO Care Press the ASSIST button while your VAIO computer is on. Below is an example of a screenshot in English.
You can place the shortcuts to apps, the desktop, and websites that Search you use the most. Overview 1. Tiles Select tiles to start apps, etc. You can add and arrange tiles to suit your preference. 2. Charms [Details] Search apps, files, and various computer settings including devices and wireless related items. To show the Start screen Touch operation Open the charms [Details] and tap (Start). Mouse operation Open the charms [Details] and click (Start). Keyboard operation Press the (Windows) key.
Swipe in from the right edge. Search Mouse operation Place the pointer at the upper-right corner, then move the pointer down when the charms appear. Keyboard operation Press the C key while holding down the (Windows) key. ^ Go to top Searching/Starting Apps, Files, or Settings 1. Open the charms [Details] and select (Search). 2. Select Apps, Files, or Settings. 3. Enter a keyword in the Search box. 4. Select your desired app or file.
Search Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge. Mouse operation Place the pointer at the upper-left corner to show an app icon(s), then move the pointer down. Keyboard operation Press the Tab key while holding down the (Windows) key. ^ Go to top Switching Apps You can switch between apps that are currently running.
Search Touch operation Display currently running apps [Details], touch your desired app icon, and swipe in from the left edge. Mouse operation Display currently running apps [Details] and drag your desired app icon from the left edge to the center. ^ Go to top Opening the App Menus Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen.
Mouse operation Search Right-click on the computer screen. Keyboard operation Press the Z key while holding down the (Windows) key. ^ Go to top Closing Apps You can close currently running apps by following the instruction below. Hint The app window becomes smaller in the bottom of the screen. Drag the window to the bottom-center edge. Touch operation Display your desired app on the computer screen and swipe your finger from the top-center edge to the bottom edge.
Mouse operation Search Display your desired app on the computer screen, place the pointer at the top-center edge to change the pointer into the hand pointer, and drag the app to the bottom-center edge. Keyboard operation Press the F4 key while holding down the Alt key. ^ Go to top Downloading Apps from Windows Store You can add apps from Windows Store. Internet connection is necessary to access Windows Store. You also need to sign in with a Microsoft account.
Search ^ Go to top Activating Sleep Mode or Shutting Down/Restarting Your VAIO Computer 1. Open the charms [Details] and select 2. Select (Settings). (Power) and Sleep, Shut down, or Restart. ^ Go to top Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. Open the charms [Details] and select the Search charm. 2. Select Apps. 3. Enter “Help and Support” in the Search box. 4. Select Help and Support.
Search VAIO User Guide Back | Back to Top Troubleshooting Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Touch operation (Touch screen equipped models) 1. When an app is open, point to the top-center of the screen. 2. Drag the app to the bottom of the screen until the app disappears from the screen.
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Search VAIO User Guide Back | Back to Top Troubleshooting Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup You can install apps from Windows Store. You need to sign in with a Microsoft account. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support. [Details] 1. Connect to the Internet. [Details] 2. Open the Start screen [Details] and select the Store tile.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the App Menu How to Use Windows 8: The Basics Parts Description Setup Network / Internet Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen. App commands vary depending on the app that is currently displayed on the computer screen.
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Search VAIO User Guide Back | Back to Top Troubleshooting Searching/Starting Apps, Settings, or Files How to Use Windows 8: The Basics You can search apps, files, or settings on the charms, and then start your desired apps, files, or settings. Search charm, and To search and start them, open the charms [Details], select the Parts Description follow these steps. Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Select Apps, Settings, or Files.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching Apps How to Use You can switch between apps that are currently running. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Touch operation (Touch screen equipped models) Display currently running apps [Details], touch and swipe in your desired app icon from the left edge.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching User Accounts How to Use You can switch to another user account by following these steps. Windows 8: The Basics 1. Open the Start screen [Details] and select an account name at the upper-right corner of the computer screen. Parts Description 2. Select your desired account name. Setup Network / Internet Hint To create a new user account, you need to sign in as an administrator. Then, open the Settings charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing Running Apps How to Use You can view running apps by displaying the list on the Start screen. [Details] Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Touch operation (Touch screen equipped models) Backup / Recovery Security Other Operations Notifications Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.
Search Related Topic Searching/Starting Apps, Settings, or Files Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store © 2012 Sony Corporation 144
Search VAIO User Guide Back | Back to Top Troubleshooting About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Parts Description Overview Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Control Panel How to Use You can open Control Panel by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. Open the charms [Details] and select the 2. Select Apps. 3. Enter “Control Panel” in the Search box. 4. Select Control Panel. Notifications © 2012 Sony Corporation 146 Search charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Charms How to Use Windows 8: The Basics Parts Description You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Touch operation (Touch screen equipped models) Setup Network / Internet Connections Settings Backup / Recovery Swipe in from the right edge.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Desktop How to Use Windows 8: The Basics You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. 1. Open the Start screen [Details] and select the Desktop tile.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About the Touch Screen The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Your VAIO computer supports multi-touch input.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Angle of the Screen How to Use Windows 8: The Basics You can adjust the screen angle of your choice. Adjust the angle, holding the upper part of the screen. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The angle of your VAIO computer can be adjusted from approximately 15 to 90 degrees.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the LCD Brightness Automatically How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. 1. Start VAIO Control Center [Details] and select Image Quality. 2. Enable/disable the automatic adjustment setting in Display Brightness.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the LCD Brightness How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can adjust the LCD brightness. 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys. Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Refer to Windows Help and Support [Details] for more information. 1. Right-click on the desktop [Details] and select Screen resolution. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Displaying Images Smoothly (Mobile BRAVIA Engine 2) You can play high-definition videos using Mobile BRAVIA Engine 2 that is high-quality image technology. Parts Description 1. Start VAIO Control Center [Details] and select Image Quality. Setup 2. Set the Turn on/off Mobile BRAVIA Engine 2 for making video smooth. setting to On.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Enlarging the Text Size (DPI) Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier. Parts Description 1. Open Control Panel [Details] and select Appearance and Personalization and Make text and other items larger or smaller. Setup 2. Select the desired settings from the options on the screen and Apply. 3.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics How to Use the Touch Screen You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer. Parts Description Setup Basic operations To click (tap) Network / Internet Tap on the touch screen once with a finger. You can select a button, such as OK and Cancel, or an item in a menu by tapping it.
Search To rotate an image such as a photo (rotate) Put two fingers on the touch screen and slide them in circles to rotate an image, such as a photo. You cannot rotate images depending on the apps you are using. To select by swiping Slide your finger in short distance in the direction that the screen does not scroll. You can select an item, such as an app tile or a picture.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Notes on Using the Touch Screen Before using the touch screen, read the following precautions for correct use. Do not push the touch screen roughly. Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on the LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen.
Search VAIO User Guide Back | Back to Top Troubleshooting About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Setup A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key. The security key allows wireless devices that have the same key, such as a Wi-Fi access point and a computer, to communicate with each other on Wi-Fi.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Internet Connection Services How to Use Network / Internet The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).
Search VAIO User Guide Back | Back to Top Troubleshooting About the Network (LAN) How to Use Windows 8: The Basics Parts Description Setup Network / Internet The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied). Connect one end of a LAN cable to the LAN port on the computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Wi-Fi(R) (Wireless LAN) Standards How to Use Windows 8: The Basics Parts Description Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer. IEEE 802.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Connecting to the Internet with a Wired Connection Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting Disabling the Wi-Fi(R) (Wireless LAN) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can disable the Wi-Fi function by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Launching the Web Browser (WEB Button) By pressing the WEB button, you can launch the default web browser. Even when your VAIO computer is off, pressing the WEB button starts Windows, and launches the web browser.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the local regulations. Wi-Fi devices work on the 2.
and network access control and is also designed to secure all versions of 802.11 Search devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.
Search VAIO User Guide Back | Back to Top Troubleshooting Starting Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Before using Wi-Fi, make sure a Wi-Fi access point is on and operating. 1. Connect an access point to your VAIO computer.
Search Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About a Security Key for Wi-Fi(R) (Wireless LAN) © 2012 Sony Corporation 170
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description You can stop Wi-Fi communications by following these steps. 1. Open the charms [Details] and select the 2. Select Settings charm. (the network icon). 3. Select the desired access point and Disconnect.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Antivirus App for Your VAIO Computer How to Use Windows 8: The Basics Parts Description Protect your VAIO computer against computer viruses by using the antivirus app. You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher. To update the antivirus app, find the antivirus app installed on your VAIO computer from the following and follow these steps.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Entering Sleep Mode, Shutting Down, or Restarting You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security 1. Open the charms [Details] and select the 2. Select Settings charm. Power and Sleep, Shut down, or Restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security You can change the Rapid Wake settings in VAIO Control Center. Rapid Wake is enabled by default.
Search VAIO User Guide Back | Back to Top Troubleshooting Charge Indicator Status List How to Use Windows 8: The Basics The charge indicator light turns on or blinks differently according to conditions. Lit in orange Parts Description The battery pack is charging. (Turns off when charging is completed.) Setup The battery pack is running out of power.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. 1. Install the battery pack into your VAIO computer. [Details] 2. Plug your VAIO computer into an AC outlet.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a Power Source How to Use Windows 8: The Basics Parts Description Setup Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] 1. Plug one end of the power cord (1) into the AC adapter (3). 2. Plug the other end of the power cord into an AC outlet (2). 3. Plug the cable from the AC adapter (3) into the DC IN port (4) on your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Installing/Removing the Battery Pack How to Use Install the battery pack into the battery compartment of your VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet To install the battery pack 1. Turn off your VAIO computer and disconnect the power cord and all connection cables. 2. Gently lay your VAIO computer on a soft cloth, etc. with the LCD screen down. 3. Pull up the stand.
Search 7. Turn the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place. 8. Slide the battery LOCK switch to the LOCK position to secure the battery pack on your VAIO computer. 9. Anchor the back panel to the hook (1), then close the back panel (2). To remove the battery pack 1. Follow steps 1 to 4 in To install the battery pack. 2. Slide the battery LOCK switch to the unlock position. 3.
(2) on the battery pack, and lift the battery pack in the direction of the arrow. Search 4. Slide the battery pack away from your VAIO computer. 5. Follow step 9 in To install the battery pack. Note You will lose all unsaved data if you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter. Be sure to turn off the computer before removing the battery pack.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions before using Sleep mode. Some apps may not support Sleep mode. When running such apps, exit them before placing your VAIO computer into Sleep mode. Some USB devices may not support Sleep mode.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Power Source How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions before plugging your VAIO computer into an AC power source.
Search VAIO User Guide Back | Back to Top Troubleshooting Restarting Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer. 1. Save your data and close all running apps. 2. Open the charms [Details] and select the 3. Select Power and Restart. Your VAIO computer will restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Selecting a Power Plan How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Power management helps you set up power plans to suit your requirements for power consumption. 1. Open Control Panel. [Details] 2. Select Hardware and Sound and Power Options. 3. Select your desired power plan. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Shut down your VAIO computer properly to avoid losing unsaved data. 1. Turn off any peripherals connected to your VAIO computer. 2. Save your data and close all running apps. 3. Open the charms [Details] and select the 4. Select Settings charm. Power and Shut down.
Search VAIO User Guide Back | Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details] 1. Install the battery pack on your VAIO computer [Details], and then connect to an AC outlet. [Details] 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Using Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
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Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls of the Keyboard How to Use Describes the features of the keyboard, such as keys, buttons and indicator lights. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Caps Lock key [Details] 2. Esc key 3. Function keys [Details] 4. Prt Sc key 5. Pause / Break key 6. Insert key 7. Delete key 8. Num Lk / Scr Lk key [Details] 9.
22. (Windows) key [Details] 23. Alt key Search 24. Space bar 25. Backspace key 26. Applications key 27. Directional arrow keys 28. Numeric keypad 29. Connect indicator [Details] 30. Battery indicator [Details] 31. Caps lock indicator [Details] Note If the keyboard or mouse is not used for about 10 seconds, the connect indicator blinks. Hint There is a raised dot on the F, J and 5 keys. After 10 minutes of idle time, the keyboard enters the power saving mode and all indicator lights turn off.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Usage Environment for the Keyboard How to Use Windows 8: The Basics This section explains how to use the wireless keyboard. You can use the wireless keyboard up to 33 ft. / 10 m away from your VAIO computer. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Note Do not allow water to enter the wireless keyboard as malfunction may result.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Checking the Caps Lock / Num Lock / Scroll Lock States You can check if the keyboard is in the Caps Lock/Num Lock/Scroll Lock states by the indicator light of the keyboard and the icons in the notification area. To check if the keyboard is in the Caps Lock state 1. Check if the Caps lock indicator light is on.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Checking the Remaining Battery Power of the Keyboard The remaining battery power of the keyboard can be checked by the 1. Check the battery indicator. battery indicator of the keyboard. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications It blinks when the battery is running out of power.
Search VAIO User Guide Back | Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Parts Description Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to adjust the LCD brightness: Fn+F5 → Press and hold down the Fn key, then press the F5 key. Some keyboard functions can only be used while Windows is running.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting the Wireless Keyboard How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications If you cannot use the wireless keyboard supplied with the computer, it is likely that wireless connection setup is required between the wireless keyboard and your VAIO computer. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Entering Characters with Touch Screen Operations Windows 8: The Basics You can operate the on-screen Touch Keyboard with touch screen operations for text entry. Parts Description Setup Network / Internet 1. Open the desktop [Details] and select (the Touch Keyboard icon) in the desktop notification area. Hint The on-screen Touch Keyboard appears automatically when you touch a text field.
Search VAIO User Guide Back | Back to Top Troubleshooting Replacing the AA Battery of the Keyboard How to Use Windows 8: The Basics Change the AA battery in the keyboard when the battery power becomes low. 1. Set the power switch of the keyboard to OFF. Parts Description Setup Network / Internet 2. Turn over the keyboard, and then push the center of the cover in the direction shown in the illustration below. Connections Settings Backup / Recovery Security 3.
Related Topic Parts and Controls of the Keyboard Checking the Remaining Battery Power of the Keyboard © 2012 Sony Corporation 198 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Subwoofer 2. Air exhaust vent 3. Stand [Details] 4. Touch mark [Details] On selected models only. 5.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Front How to Use Windows 8: The Basics Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. WIRELESS indicator [Details] 2. 3. 4. Disc drive indicator Charge indicator [Details] Power indicator [Details] 5. Built-in microphone (monaural) 6.
not indicate a malfunction. Take note that returns and replacements are not accepted.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Sides How to Use Windows 8: The Basics Describes the features on the sides of the VAIO computer, such as connection ports. Right side Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. LAN port [Details] Do not connect the AC adaptor to the 2. LAN port. It may cause a malfunction. DC IN port [Details] Left side Notifications 3.
6. USB port [Details] This USB port supports USB charging. [Details] 7. Headphones jack [Details] 8.
Search VAIO User Guide Back | Back to Top Troubleshooting About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button starts VAIO Care Rescue Mode.
Search VAIO User Guide Back | Back to Top Troubleshooting Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Before you upgrade your computer’s memory, see Notes on Adding and Removing Memory Modules.
projection in the slot. Search 8. Hold the memory module by its edge and push in until it clicks into place as shown in the illustration. The latches on both sides of the slot snap into place to secure the module. Do not touch any ICs (black components) on the memory module. 9. Replace the memory module compartment cover and secure it with the screws you removed in step 3. Re-attach the back panel of your VAIO computer. 10.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. Parts Description 1. Connect an external device to your VAIO computer. Setup 2. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking Supplied Items How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Check all items packed with the product before use.
Search VAIO User Guide Back | Back to Top Troubleshooting Customizing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds. 1. Start VAIO Control Center. [Details] 2. Select your desired item and change the settings. Hint Some of the items will not be visible if you sign in as a user without administrative rights.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Conduct regular performance checks and tune-ups.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before adding or removing memory modules, read the following precautions thoroughly. Your VAIO computer and memory modules use high precision components and electronic connector technology.
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Search VAIO User Guide Back | Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications This topic describes where to or not to place your VAIO computer and ergonomic instructions. Where to place your VAIO computer When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports.
brightness level of the display as well. Search You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position. Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting Setting the Stand How to Use Windows 8: The Basics When the stand is closed, open it. 1. Face down your VAIO computer on the flat surface and open the stand as in the illustration. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Note Slide your fingers between the computer and the stand, then open the stand. Make sure there is no cable, etc.
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Search VAIO User Guide Back | Back to Top Troubleshooting Updating Your VAIO Computer How to Use Windows 8: The Basics Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality. Parts Description Note Your VAIO computer must be connected to the Internet to download the updates. Setup Windows Update Windows Update enables you to make your VAIO computer more stable.
Search VAIO User Guide Back | Back to Top Troubleshooting Using VAIO Update How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing the System Information How to Use Windows 8: The Basics Parts Description Setup You can view the system information of your VAIO computer. For example, after installing a memory module, you can view the information to confirm system memory changes. 1. Start VAIO Care (Desktop). [Details] 2. Select About Your VAIO and System information. The system information of your VAIO computer is displayed.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls of the Mouse How to Use Windows 8: The Basics Describes the features of the mouse, such as buttons. Top Parts Description Setup Network / Internet Connections Settings 1. Right button 2. Central wheel 3. Left button Backup / Recovery Security Bottom Other Operations Notifications 1. Status light [Details] 2.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Usage Environment for the Mouse How to Use Windows 8: The Basics This section explains how to use the wireless mouse. You can use the wireless mouse up to 33 ft. / 10 m away from your VAIO computer. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Note The wireless mouse supplied with your VAIO computer uses a laser sensor.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Checking the Remaining Battery Power of the Mouse The remaining battery power of the mouse can be checked by the status light. 1. Check the status light of the mouse. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security The status light flashes orange when the remaining power of the AA battery is low.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting the Wireless Mouse How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications If you cannot use the wireless mouse supplied with your VAIO computer, it is likely that wireless connection setup is required between the wireless mouse and the computer. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Replacing the AA Battery of the Mouse How to Use Windows 8: The Basics Change the AA battery in the mouse when the battery power becomes low. 1. Set the power switch of the mouse to OFF. Parts Description Setup Network / Internet Connections 2. Turn the mouse upside down. Hold the center of the cover and slide the battery cover in the direction of the arrow. Settings Backup / Recovery Security 3.
Do not recharge a dry cell AA battery. Refer to the supplied safety information manual.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Battery Charge Capacity How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.
Search VAIO User Guide Back | Back to Top Troubleshooting Extending the Battery Life How to Use Windows 8: The Basics Parts Description Setup Network / Internet When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Use Sleep mode. [Details] When you do not need to use your VAIO computer temporarily, you can use Sleep mode. To extend the battery life, use Sleep mode frequently.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Before using the battery pack, read the following precautions for correct use. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About the battery pack The supplied battery pack is designed specifically for your VAIO computer.
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Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Sound. 3. Select the Playback tab. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use Windows 8: The Basics Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. 1. Connect external speakers to the headphones jack (not supplied).
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. 1. Plug the microphone cable into the microphone jack [Details].
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Microphone Volume How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections You can adjust the volume level of the microphone. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Sound. 3. Select the Recording tab. 4. Double-click the microphone icon. 5. Select the Levels tab in the Microphone Properties window. 6.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security To adjust the volume using the volume control buttons on the keyboard 1. Press one of the volume control buttons on the keyboard. Press the + button to turn up the volume. Press the - button to turn it down.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Volume in Windows How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can adjust the volume on each device and app from Control Panel. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Adjust system volume under Sound. 3. Move the slider under Device or Applications up and down to your desired volume level.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode The ClearAudio+ mode enables sound settings to play sound Sony recommends. Use the ClearAudio+ mode to play sound optimized for your VAIO computer when listening to music. 1. Start VAIO Control Center [Details] and select Sound Quality. 2. Select ClearAudio+ in Sound Effects.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Playing Surround Sound Using S-FORCE Front Surround 3D S-FORCE Front Surround 3D is a virtual surround technology that allows you to enjoy powerful and realistic surround sound using the built-in speakers. Its effect is especially noticeable when you are watching movies. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging a USB Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Change the settings while the USB device is disconnected from the USB port that supports USB charging. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a USB Device How to Use Windows 8: The Basics Parts Description Setup You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information. 1. Choose the USB port (1) you prefer to use. 2.
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Search VAIO User Guide Back | Back to Top Troubleshooting About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting About the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Communicating with Another BLUETOOTH(R) Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function. [Details] 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3.
Search Related Topic About the BLUETOOTH(R) Function Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2012 Sony Corporation 244
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
About BLUETOOTH(R) Security Notes on Using the Wi-Fi(R) (Wireless LAN) Function © 2012 Sony Corporation 246 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping BLUETOOTH(R) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can stop BLUETOOTH communications by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4. Change the Bluetooth setting under Wireless devices to Off.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting an External Drive How to Use Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Windows 8: The Basics 1. Plug the power cord of your external drive into an AC outlet (1). Parts Description 2. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Creating/Changing/Removing Your Windows Password Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. [Details] 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Removing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Setting/Changing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. There are two types of passwords.
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Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. 2. Start VAIO Care (Desktop) [Details] and perform necessary operations. Setup Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps. The built-in camera indicator light is on while the built-in camera is in use. Hint The apps installed on your VAIO computer vary depending on the computer’s configurations.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Notes on the Built-in Camera Do not scratch or soil the area on and around the built-in camera, as it may cause poorquality images. Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.
Search VAIO User Guide Back | Back to Top Troubleshooting About Recovery How to Use Windows 8: The Basics Parts Description Setup Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refresh your VAIO computer first if the computer becomes unstable. If the problem persists, recover the computer.
Why do I have to create Recovery Media? Search Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery. Create the Recovery Media immediately after the computer is ready for use.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1. Open the charms [Details] and select the Search charm. 2. Select Apps and enter “Computer“ in the Search box. 3. Select Computer. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications To create Recovery Media Hint You can use DVDs, Blu-ray Disc, and a USB flash drive as Recovery Media.
You have modified the recovery area with apps designed for data modification. Search You have installed an operating system different from the preinstalled operating system on the computer. You have formatted your built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system. Do not touch or soil the surface of the discs. Fingerprints or dust on the surface may cause read/write errors.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Recovery How to Use Read the following notes thoroughly before recovering your VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Important notes on recovery Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from Recovery Media How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media will take longer than using the recovery area.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from the Recovery Area How to Use Windows 8: The Basics You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media. See Notes on Recovery [Details] before recovering the computer. Parts Description 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Refreshing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps. 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears.
About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation 265 Search
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Removing Recovery Content to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored.
Search VAIO User Guide Back | Back to Top Troubleshooting About Built-In Sensors How to Use Windows 8: The Basics Parts Description Setup A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Built-In Sensors How to Use Before using built-in sensors, read the following precautions for correct use. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Notes on using the built-in accelerometer If you change the computer screen orientation without closing running apps, such as a video playback app, all unsaved data may be lost.
Search Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees lengthwise once. Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees crosswise once. If the problem persists, use your VAIO computer in a location with less magnetic interference.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Your VAIO computer has only one partition (C: drive) as the factory default setting.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Partitions How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings This topic describes how to create partitions. Note If you reduce the volume of the C: drive partition, you may not create Recovery Media or complete the recovery process successfully because the free space on the built-in storage device is not sufficient. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About Backup How to Use Windows 8: The Basics Parts Description Setup The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed. It is strongly recommended that you back up your data regularly.
Search VAIO User Guide Back | Back to Top Troubleshooting About Types of Backup How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Backing Up Your Data when You cannot Start Windows If you cannot start Windows, back up your data with VAIO Care (Rescue Mode) : Recover or maintain your system. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security To rescue your data 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2.
Your VAIO computer automatically restarts 72 hours after VAIO Care (Rescue Search Mode) : Recover or maintain your system starts. If 72 hours have passed during the backup process, the process will be stopped and the computer will restart. There is no way to resume the process. Rescued files may be divided into two or more files and saved in a specified location or renamed, depending on the location you select. Use VAIO Data Restore Tool to restore the rescued files.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating a Restore Point How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created. Typically, restore points are created automatically, for example when you install a driver.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows, follow these steps to restore computer system files. On the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer. [Details] If an AC adapter or a power cable is supplied, plug it into a power source. Setup 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Restoring Your Data with VAIO Data Restore Tool How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode) : Recover or maintain your system. For instructions on how to use the app, refer to the help file included with the app. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About “Memory Stick” How to Use Windows 8: The Basics Parts Description “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/.
Search VAIO User Guide Back | Back to Top Troubleshooting Compatible “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The “Memory Stick” slot on your VAIO computer can accommodate the following sizes and types of media: “Memory Stick Duo” “Memory Stick PRO Duo” “Memory Stick PRO-HG Duo” “Memory Stick Micro” About “MagicGate” “MagicGate” refers to copyright protection technology devel
Search VAIO User Guide Back | Back to Top Troubleshooting Formatting “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick” when formatting the media. If you want to reformat the media with your VAIO computer, follow these steps.
Search VAIO User Guide Back | Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Search Related Topic Notes on Using SD Memory Cards © 2012 Sony Corporation 283
Search VAIO User Guide Back | Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can use “Memory Stick” to save data or transfer images between a digital camera and your VAIO computer. To insert/remove “Memory Stick”, follow these steps. To Insert “Memory Stick” 1. Locate the “Memory Stick” slot. Hint The “Memory Stick” slot on your computer also works as an SD memory card slot. 2.
indicator light is off before removing “Memory Stick”. Search Be sure to remove “Memory Stick” gently, or it may pop out unexpectedly.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
Inserting/Removing SD Memory Cards © 2012 Sony Corporation 287 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Windows 8: The Basics Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick” connector with your finger or metal objects.
If you insert the media directly into the “Memory Stick Duo” slot without the adaptor, you Search may not be able to remove it from the slot. Keep “Memory Stick Micro” and “M2” Duo adaptors away from children. They are harmful if swallowed.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics About NFC Near Field Communication (NFC) is a short-range wireless technology. The communication distance of NFC is approximately a maximum of 4 inches / 10 cm.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description About One-touch functions One-touch functions are Sony original functions which use NFC. By touching One-touch functions supported devices to each other, you can establish communications between the supported devices without complicated settings.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Disabling NFC/One-touch functions You can disable NFC/One-touch functions by following these steps. 1. Open the charms [Details] and select the Parts Description Setup Network / Internet Connections Settings Backup / Recovery Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Notes on NFC/One-touch functions In some countries or regions, using NFC/One-touch functions may be restricted by the local regulations. If you urgently need to disable NFC/One-touch functions, turn off your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Using NFC/One-touch functions You can easily connect an NFC/One-touch functions supported device to your VAIO computer just by touching the computer with the device. Before using NFC/One-touch functions, follow these steps to enable NFC. 1. Open the charms [Details] and select the Settings charm. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. When cleaning your VAIO computer Turn off your VAIO computer, unplug the AC adapter, and remove the battery pack before cleaning the computer.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use About the International ENERGY STAR(R) Program Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Software License How to Use Windows 8: The Basics This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Back | Back to Top Troubleshooting Handling the Built-in Storage Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Search VAIO User Guide Back | Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Computer If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable.
Search VAIO User Guide Back | Back to Top Troubleshooting Trademarks How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2012 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
owners. In the manual, the ™ or ® marks are not specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners. Not all the software listed above may be delivered with your model.
Search VAIO User Guide How to Use Back | Back to Top Audio What should I do if I do not hear sound from speakers or headphones? Troubleshooting Hardware Apps What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if my microphone does not work? What should I do if sound interruptions occur during video or audio playback? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 302
Search VAIO User Guide How to Use Back | Back to Top BLUETOOTH How can I disable the BLUETOOTH function? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? What should I do if I cannot use the BLUETOOTH(R) function? What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? What should I do if the BLUETOOTH(R) icon is not displayed in the desktop noti
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Back | Back to Top Camera What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? Why are captured images poor in quality? Why does the viewfinder show no images or poor-quality images? Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 304
Search VAIO User Guide How to Use Back | Back to Top Display How do I change the LCD brightness? Troubleshooting Hardware Apps What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? What should I do if my computer screen goes blank? Network / Internet What should I do if some items do not fit on the computer screen? Backup / Recovery What should I do if the touch screen does not work properly? Security What should I do if v
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Troubleshooting Hardware Back | Back to Top Microphone What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if my microphone does not work? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 307
Search VAIO User Guide How to Use Back | Back to Top NFC/One-touch functions What should I do if I cannot use NFC/One-touch functions? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 308
Search VAIO User Guide How to Use Back | Back to Top Power What should I do if I cannot turn off my VAIO computer? Troubleshooting Hardware Apps Network / Internet What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? What should I do if my VAIO computer does not enter Hibernate mode? What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Backup / Recovery What should I do if my VAIO computer does not turn on or the pow
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps You might be looking for the following topics: What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 310
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top USB What should I do if I cannot charge the device connected to the USB port that supports USB charging? You might be looking for the following topics: What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 311
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 312
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top Battery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? Why can’t I fully charge my battery pack? Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Cor
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 314
Search VAIO User Guide How to Use Back | Back to Top Keyboard What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my keyboard configuration is wrong? Hardware What should I do if the connect indicator on the keyboard is blinking? Apps What should I do if the keyboard does not work? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 315
Search VAIO User Guide How to Use Back | Back to Top Memory card Why can’t I write data to a memory card? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 316
Search VAIO User Guide How to Use Back | Back to Top Mouse What should I do if the mouse does not work? Troubleshooting Hardware What should I do if the mouse pointer does not move? What should I do if the mouse pointer jumps or moves slowly? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 317
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 318
Search VAIO User Guide How to Use Back | Back to Top Sensor Why doesn’t the built-in digital compass show the correct direction? Troubleshooting Why doesn’t the computer screen rotate? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 319
Search VAIO User Guide How to Use Back | Back to Top Touch panel What should I do if the touch screen does not work properly? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 320
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Display Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices You might be looking for the following topics: How do I change the LCD brightness? What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured i
Search VAIO User Guide How to Use Back | Back to Top Software What should I do if my game software does not work or it keeps crashing? Troubleshooting Hardware Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 323
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Apps What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I use BLUETOOTH(R) devices when I swit
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Back | Back to Top Recovery How can I reinstall the original apps and drivers? Troubleshooting How can I restore my VAIO computer system to its factory default settings? Hardware How do I create Recovery Media? Apps What should I do if I cannot create Recovery Media? Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Backup / Recovery What should I do if I cannot start/complete the recovery process? Security What
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 328
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 329
Search VAIO User Guide How to Use Back | Back to Top BLUETOOTH How can I disable the BLUETOOTH function? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security You might be looking for the following topics: What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? What should I do if I cannot use the BLUETOOTH(R) function? What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? What should I do if the BLUETOOTH(R) icon is not d
Search VAIO User Guide How to Use Back | Back to Top USB What should I do if I cannot print a document? Troubleshooting What should I do if my VAIO computer does not recognize the USB device? Hardware Apps You might be looking for the following topics: What should I do if I cannot charge the device connected to the USB port that supports USB charging? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 331
Search VAIO User Guide How to Use Back | Back to Top Printer What should I do if I cannot print a document? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 332
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I forget the power-on password to start my VAIO computer? If you forget the password [Details], you cannot start your VAIO computer. When you forget your user password: Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized. Press the + button of the volume control buttons on the wireless keyboard to turn up the volume loud enough to hear sound. Check if the volume in Windows is not turned off or minimized.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if my microphone does not work? Check if your microphone is selected as a recording device. Open Control Panel [Details] and select Hardware and Sound. Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab. If not, select the icon and Set Default.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if sound interruptions occur during video or audio playback? Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback.
Search VAIO User Guide Back | Back to Top How to Use How can I disable the BLUETOOTH function? Troubleshooting Hardware Apps Network / Internet To disable the BLUETOOTH function, you first disable the BLUETOOTH function on the BLUETOOTH device that is communicating with your VAIO computer. Then, open Control Panel [Details] and select System and Security. and select Device Manager under System.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters. If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if I cannot use the BLUETOOTH(R) function? Make sure the WIRELESS indicator light on your VAIO computer is on. When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function. Make sure the BLUETOOTH function is enabled. Open the charms [Details] and select the Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? See What should I do if I cannot find the BLUETOOTH device I want to communicate with?. [Details] Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Hardware Make sure the BLUETOOTH function is enabled. Settings charm. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, then select Wireless in the left pane. Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why can’t I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why can’t I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? Hardware Apps The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Sign in to the computer as a user with administrative rights.
Search VAIO User Guide Back | Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or apps in use. Move your VAIO computer and BLUETOOTH device closer to each other.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your app may cause dropped frames. Refer to the help file included with the app for more information. There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using.
Search VAIO User Guide Back | Back to Top How to Use What should I do if captured images flicker? Troubleshooting Hardware Apps This problem occurs when you use the built-in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera.
Search VAIO User Guide Back | Back to Top How to Use Why are captured images poor in quality? Troubleshooting Hardware Apps Images captured under fluorescent light may contain light reflections. A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why does the viewfinder show no images or poorquality images? Some camera apps may not work correctly when another camera app is running. Exit the current app before starting another. You may not be able to use another camera app that uses the built-in camera while using the gesture function.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. The CPU load increases.
Search VAIO User Guide Back | Back to Top How to Use How do I change the LCD brightness? Troubleshooting Hardware Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my computer screen goes blank? Hardware Make sure your VAIO computer is on and not in a power saving mode. [Details] Apps Make sure your VAIO computer is securely plugged into an AC outlet [Details] and the power indicator light is on. Network / Internet The computer screen may be off. Press any key on the keyboard.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example an app menu, may not be displayed correctly, depending on the apps you are using. Refer to Windows Help and Support for more information on how to change the text size.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if the touch screen does not work properly? The touch screen will not work properly if you turn on your VAIO computer while touching the screen. In such a case, restart the computer. The touch screen does not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode. In such a case, wait for a while before using the touch screen.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if videos are not displayed on the computer screen? Your VAIO computer may not have sufficient video memory to display high resolution videos. In such a case, lower the resolution of the LCD screen.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if videos are not displayed smoothly? It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some videos may not be displayed smoothly depending on the type or bit rate of videos. Lowering the screen resolution may improve video playback performance.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware Apps Network / Internet Backup / Recovery If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? See What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. [Details] Apps Make sure the access point is on. Network / Internet Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Hardware Enable the Wi-Fi function. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, and select Wireless in the left pane. Turn off Airplane mode and change the Wi-Fi setting under Wireless devices to On. Network / Internet Backup / Recovery Security Peripheral Devices Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot use NFC/One-touch functions? Move the NFC/One-touch functions supported device so that both the Touch marks of the device and your VAIO computer become as close as possible.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security What should I do if I cannot turn off my VAIO computer? Follow any of these procedures to exit all running apps and then turn off your VAIO computer again. Drag the app from the top center of the screen to the bottom center. [Details] Press the Alt+F4 keys. If there is unsaved data, save it at the confirmation prompt.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? You may have accidently pressed the ASSIST button rather than the (Power) button. Exit VAIO Care Rescue Mode and locate the (Power) button on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my VAIO computer does not enter Hibernate mode? Select Choose what the power button does in the Power Options window. [Details] Select Change settings that are currently unavailable, the Hibernate check box, and Save changes.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? Hardware Apps Network / Internet The battery pack may not be installed properly. Remove the battery pack and reinstall it properly. [Details] If the problem persists, it means the installed battery is not compatible with your VAIO computer. Remove the battery pack.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank? Hardware Make sure the brightness and contrast controls are adjusted correctly. Apps Network / Internet Backup / Recovery Security Peripheral Devices Press the Alt+F4 keys several times to close the app window. An app error may have occurred.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Why does a message appear and Windows fail to start when I turn on my VAIO computer? The BIOS boot options may have been incorrectly configured. Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, select Start BIOS setup, and change the Boot Mode setting, then restart the computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if my game software does not work or it keeps crashing? Check the website of the game if there are any patches or updates to download. Make sure you have installed the latest video driver software. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot charge the device connected to the USB port that supports USB charging? Make sure that the USB Charging setting is enabled.
Search VAIO User Guide Back | Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Hardware Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer. Apps Make sure your printer is on. Refer to the manual that came with your printer for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. Apps Network / Internet Backup / Recovery Security Peripheral Devices If you are using a printer, check if the power cable is connected properly to an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your VAIO computer, remove the battery pack, and then reinstall it.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I fully charge my battery pack? Troubleshooting Hardware Apps The battery care function is enabled. Start VAIO Control Center [Details] and change the settings in the Power and Battery window. If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot enter certain characters with my keyboard? If you cannot enter numbers by the numeric keypad, check if the Num lock icon in the desktop notification area is green or gray. When the icon is grayed out, the numeric keypad works as the directional arrow keys and the Home, Page Up, Page Down and End keys.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if the connect indicator on the keyboard is blinking? If the keyboard or mouse is not used for about 10 seconds, the connect indicator blinks. The indicator will turn off if any keyboard or mouse operation is performed, or after 10 minutes.
Search VAIO User Guide Back | Back to Top How to Use What should I do if the keyboard does not work? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Check the following: Use the keyboard within about 33 ft. / 10 m of your VAIO computer. [Details] Set the power switch of the keyboard to ON. [Details] The keyboard supplied with your VAIO computer has a power switch to save the AA battery power. Insert new dry cell AA battery.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Hardware Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.
Search VAIO User Guide Back | Back to Top How to Use What should I do if the mouse does not work? Troubleshooting Hardware Check the following: Use the mouse within 33 ft. / 10 m of your VAIO computer. [Details] Make sure another mouse is not connected. Apps Network / Internet Backup / Recovery Security Set the power switch of the mouse to ON. [Details] The mouse supplied with your VAIO computer has a power switch to save the AA battery power. Insert a new dry cell AA battery.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the mouse pointer does not move? Hardware If the pointer does not move while an app is running, press the Alt+F4 keys to close the app. Apps If you cannot close the app using the Alt+F4 keys, press the key and then select Network / Internet Backup / Recovery Security Peripheral Devices (Windows) key and I Power and Restart to restart your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security What should I do if the mouse pointer jumps or moves slowly? If the mouse pointer does not move as intended, make sure the mouse is placed on a lusterless surface (printing paper, etc.), or a mouse pad for an optical mouse, etc. The mouse pointer may not move as intended on the following surfaces: Light-transmissive material (glass, etc.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I forget the Windows password? Hardware The Windows password is case-sensitive. Check your password and enter again. Apps Log on using a user account that has system administrator privileges to reset your password. Network / Internet If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Press and hold down the (Power) button for more than four seconds and check if the power indicator light is off. Then, restart your VAIO computer and enter the correct password.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why doesn’t the built-in digital compass show the correct direction? The built-in digital compass works by detecting a magnetic direction. Do not rely solely on the location information the built-in digital compass provides. Especially at the following locations, the accuracy of the digital compass can be easily affected by magnetic interference and it may not work correctly.
Search VAIO User Guide Back | Back to Top How to Use Why doesn’t the computer screen rotate? Troubleshooting Hardware Apps Network / Internet The screen rotation may be disabled. (the rotation lock button) on your VAIO computer to enable/disable the rotation. Press The screen rotation is disabled while your VAIO computer is connected to an external display.
Search VAIO User Guide Back | Back to Top How to Use How can I reinstall the original apps and drivers? Troubleshooting Hardware Apps You can restore the preinstalled apps and drivers using VAIO Care. To restore them, start VAIO Care [Details] and then select Advanced Tools, Restore and recovery, and Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Search VAIO User Guide Back | Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot create Recovery Media? Try the suggestions below: Download and install the latest updates using VAIO Update. [Details] Restart your VAIO computer. And then, try to create Recovery Media again. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. Try other reliable media.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot start/complete the recovery process? Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO computer again.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Apps Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Network / Internet Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.