Help Guide Personal Audio System SRS-X2 The following explains how to use this speaker. Select a topic from the navigation pane on the left.
List of Topics How to Use Troubleshooting Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation
Table Of Contents Help Guide SRS-X2.........................................................................................................................i Getting Started...............................................................................................................................1 Overview.................................................................................................................................15 What you can do with the speaker......................................
Making a call while playing back music (Multi point connection)......................................70 Information......................................................................................................................................5 Specifications.........................................................................................................................25 About the indicators.......................................................................................................
Help Guide How to Use Personal Audio System SRS-X2 Getting Started Overview Parts and controls Included items Power source Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 1
Help Guide How to Use Personal Audio System SRS-X2 Making connections BLUETOOTH Portable audio device, etc.
Help Guide How to Use Personal Audio System SRS-X2 Listening to music BLUETOOTH device Portable audio device, etc.
Help Guide How to Use Personal Audio System SRS-X2 Phone calls Phone calls Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 4
Help Guide How to Use Personal Audio System SRS-X2 Information Specifications Notes on use Trademarks Support website Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 5
Help Guide Troubleshooting Personal Audio System SRS-X2 Troubleshooting Troubleshooting Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 6
Help Guide Troubleshooting Personal Audio System SRS-X2 Speaker Power supply Sound Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 7
Help Guide Troubleshooting Personal Audio System SRS-X2 BLUETOOTH Pairing One-touch connection (NFC) Phone calls Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 8
Help Guide Troubleshooting Personal Audio System SRS-X2 Additional information Reset Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 9
Help Guide List of Topics Personal Audio System SRS-X2 How to Use Getting Started Overview What you can do with the speaker Parts and controls Parts and controls Included items Checking the included items Power source Connecting to an AC outlet Turning the power on Turning the power off Using the BLUETOOTH standby function Auto power off function Making connections BLUETOOTH How to make wireless connection with BLUETOOTH devices Pairing and connecting with a BLUETOOTH device Connecting with a paired B
Surround effect Enjoying the surround effects Phone calls Phone calls Receiving a call Making a call Terminating the BLUETOOTH connection (After use) Button functions for a phone call Making a call while playing back music (Multi point connection) Information Specifications About the indicators Notes on use Precautions Notes on charging What is BLUETOOTH wireless technology? Trademarks Trademarks Support website Customer support websites Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 11
Help Guide List of Topics Personal Audio System SRS-X2 Troubleshooting Troubleshooting Troubleshooting What can I do to solve a problem? Speaker Power supply Unable to turn on the speaker or charge the built-in battery Sound No sound/Sound from only one speaker/Low sound level Distorted sound/Humming or noise in the speaker output BLUETOOTH Pairing Unable to pair the speaker with a BLUETOOTH device One-touch connection (NFC) Unable to connect the speaker to a BLUETOOTH device with One-touch connection
Help Guide Personal Audio System SRS-X2 Notes on use June 2013 Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. Recommended system environment The following system environments are recommended for displaying this content. You may not be able to view the content on other system environments.
This content uses cookies. To use services incorporating cookies, you need to set your browser to allow cookies. Handling of personal information obtained from websites Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity.
Help Guide How to Use Personal Audio System SRS-X2 Overview What you can do with the speaker Introduction to the main features Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 15
Help Guide How to Use Personal Audio System SRS-X2 Parts and controls Parts and controls Names of buttons, connections and indicators on the speaker.
Help Guide How to Use Personal Audio System SRS-X2 Included items Checking the included items Check that all items are packed with the speaker before use.
Help Guide How to Use Personal Audio System SRS-X2 Power source Connecting to an AC outlet You can charge the speaker from an AC outlet via the USB AC adaptor (supplied). Turning the power on You can turn on the speaker. Turning the power off You can turn off the speaker. Using the BLUETOOTH standby function The speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection.
Help Guide How to Use Personal Audio System SRS-X2 BLUETOOTH How to make wireless connection with BLUETOOTH devices The overview of pairing and BLUETOOTH connection with BLUETOOTH device Pairing and connecting with a BLUETOOTH device You can register (pair) a BLUETOOTH device and the speaker with each other, and make a BLUETOOTH connection. Connecting with a paired BLUETOOTH device You can connect the speaker with a BLUETOOTH device that is already paired.
Help Guide How to Use Personal Audio System SRS-X2 Portable audio device, etc. (AUDIO IN) Connecting to a portable audio device, etc. You can connect a portable audio device, etc., using an audio cable (not supplied).
Help Guide How to Use Personal Audio System SRS-X2 BLUETOOTH device Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via BLUETOOTH connection. Terminating the BLUETOOTH connection (After use) After use, terminate the BLUETOOTH connection between the speaker and a BLUETOOTH device.
Help Guide How to Use Personal Audio System SRS-X2 Portable audio device, etc. (AUDIO IN) Listening to music of a portable audio device, etc. You can enjoy music of a portable audio device, etc., connected to the AUDIO IN jack.
Help Guide How to Use Personal Audio System SRS-X2 Surround effect Enjoying the surround effects You can enjoy music with surround effects.
Help Guide How to Use Personal Audio System SRS-X2 Phone calls Receiving a call You can receive an incoming call to a BLUETOOTH mobile phone using the speaker by the hands-free function. Making a call You can make a call with a BLUETOOTH mobile phone using the speaker by the hands-free function. Terminating the BLUETOOTH connection (After use) After use, terminate the BLUETOOTH connection between the speaker and a BLUETOOTH device.
Help Guide How to Use Personal Audio System SRS-X2 Specifications About the indicators The indicators show the status of the speaker.
Help Guide How to Use Personal Audio System SRS-X2 Notes on use Precautions Precautions on safety and use, etc. Notes on charging Notes about the built-in battery of the speaker What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera.
Help Guide How to Use Personal Audio System SRS-X2 Trademarks Trademarks List of trademarks/registered trademarks Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 27
Help Guide How to Use Personal Audio System SRS-X2 Support website Customer support websites URLs of the customer support websites Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 28
Help Guide Troubleshooting Personal Audio System SRS-X2 Troubleshooting What can I do to solve a problem? Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 29
Help Guide Troubleshooting Personal Audio System SRS-X2 Power supply Unable to turn on the speaker or charge the built-in battery Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 30
Help Guide Troubleshooting Personal Audio System SRS-X2 Sound No sound/Sound from only one speaker/Low sound level Distorted sound/Humming or noise in the speaker output Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 31
Help Guide Troubleshooting Personal Audio System SRS-X2 Pairing Unable to pair the speaker with a BLUETOOTH device Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 32
Help Guide Troubleshooting Personal Audio System SRS-X2 One-touch connection (NFC) Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC) Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 33
Help Guide Troubleshooting Personal Audio System SRS-X2 Phone calls No voice/Low voice from callers Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 34
Help Guide Troubleshooting Personal Audio System SRS-X2 Reset Using the RESET button Initializing the speaker Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 35
Help Guide How to Use Personal Audio System SRS-X2 What you can do with the speaker One-touch connection (NFC) BLUETOOTH Ver. 3.0 Compatible BLUETOOTH profile*: A2DP, AVRCP, HFP, HSP By connecting the speaker with a smartphone via BLUETOOTH, you can talk hands-free using the built-in microphone and speaker. "Noise suppression" and "Echo cancellation" enable phone calls with high-quality sound.
Help Guide How to Use Personal Audio System SRS-X2 Parts and controls 37
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Help Guide How to Use Personal Audio System SRS-X2 Checking the included items After opening the package, check that all items in the list below are included in the package. If any items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Personal audio system (SRS-X2) (1) USB AC adaptor (1) Plug (2) (depending on your region/country) Carrying pouch (1) Quick Start Guide Provides you with instructions on how to connect the speaker with BLUETOOTH devices and basic operations.
Help Guide How to Use Personal Audio System SRS-X2 Connecting to an AC outlet The speaker can operate by USB AC adaptor (supplied) or built-in battery (rechargeable). Charge the battery before using the speaker for the first time. You can operate the speaker by battery instead of the USB AC adaptor by charging the speaker before use. 1. Connect the USB AC adaptor (supplied) to the DC IN 5 V jack. 2. Plug the USB AC adaptor (supplied) to an AC outlet.
Note Charge the speaker while it is turned off. You cannot charge the speaker while it is turned on. When you switch the power source between the USB AC adaptor and the battery by connecting/disconnecting the USB AC adaptor, the speaker may stop sound output for a short while in rare cases. This is not a malfunction. The maximum power output will be lower when the USB AC adaptor is disconnected. In an extremely cold or hot environment, charging may end prematurely or may not be possible.
Help Guide How to Use Personal Audio System SRS-X2 Turning the power on 1. Press the (power) button. The (power) indicator lights up in green. Note If the CHARGE indicator flashes 3 times in orange and goes off when you turn on the speaker, the battery is empty and needs to be charged. When the CHARGE indicator flashes slowly in orange, the battery is running low and needs to be charged. In this condition, the volume of the speaker becomes gradually lower.
Help Guide How to Use Personal Audio System SRS-X2 Turning the power off 1. Press the (power) button. The (power) indicator turns off. Hint If you turn off the speaker while the BLUETOOTH standby function is on, the orange and the speaker enters the BLUETOOTH standby mode.
Help Guide How to Use Personal Audio System SRS-X2 Using the BLUETOOTH standby function When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection. Before operating the speaker, note the following: The BLUETOOTH standby function can be set only when the speaker is connected to an AC outlet via the USB AC adaptor.
How to make wireless connection with BLUETOOTH devices Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 45
Help Guide How to Use Personal Audio System SRS-X2 Auto power off function If the speaker is left in any of the following conditions for about 15 minutes, it turns off automatically. When the speaker is in the BLUETOOTH mode No operation on the speaker. No BLUETOOTH connection has been established between the speaker and a smartphone or a mobile phone via HFP/HSP. No music (sound) is played, when the speaker is connected to a BLUETOOTH device.
Help Guide How to Use Personal Audio System SRS-X2 How to make wireless connection with BLUETOOTH devices You can enjoy music and hands-free calling with the speaker wirelessly by using your device’s BLUETOOTH function. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3 ft) of the speaker. Connect the speaker to the AC outlet or charge the battery sufficiently. Prepare the operating instructions supplied with the BLUETOOTH device for reference.
Note Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The speaker is already paired with 4 devices and another device is to be paired. The speaker can be paired with up to 4 devices. If a new device is paired after 4 devices are already paired, the paired device with the oldest connection time is replaced by the new one.
Help Guide How to Use Personal Audio System SRS-X2 Pairing and connecting with a BLUETOOTH device The speaker can be paired with up to 4 devices. When pairing with 2 or more BLUETOOTH devices, perform the following pairing procedure for each device. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3 ft) of the speaker. Connect the speaker to the AC outlet or charge the battery sufficiently.
3. Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select "SONY:SRS-X2." If passkey* is required on the display of a BLUETOOTH device, enter "0000." *A passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password.” 4. Make the BLUETOOTH connection from the BLUETOOTH device. When the BLUETOOTH connection is established, the (BLUETOOTH) indicator stays lit.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
Help Guide How to Use Personal Audio System SRS-X2 Connecting with a paired BLUETOOTH device 1. Turn on the speaker. The (BLUETOOTH) indicator begins to flash in white. When turned on, the speaker tries to connect with the last connected BLUETOOTH device. If the device is nearby, the BLUETOOTH connection may establish automatically. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by operating the currently connected BLUETOOTH device. 2.
cases. In this case, terminate the BLUETOOTH connection by operating the connected BLUETOOTH device.
Help Guide How to Use Personal Audio System SRS-X2 Connecting with a smartphone by one touch (NFC) By touching the speaker with an NFC-compatible smartphone, the speaker proceeds to pairing and BLUETOOTH connection, then turns on automatically after connection is established. Compatible smartphones NFC-compatible smartphones with Android 2.3.
3. Start “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed. 4. Touch the speaker with the smartphone. Unlock the screen of the smartphone beforehand. Keep touching the smartphone on the N-Mark of the speaker until the smartphone responds. If the speaker is off, the (BLUETOOTH) indicator begins to flash when the smartphone touches it. When the BLUETOOTH connection is established, the speaker turns on automatically. Follow the on-screen instructions to establish the connection.
Related Topic Disconnecting the smartphone by one touch (NFC) Switching devices by one touch (NFC) Listening to music of a device via BLUETOOTH connection Notes on use 4-540-810-11(1) Copyright 2014 Sony Corporation 56
Help Guide How to Use Personal Audio System SRS-X2 Disconnecting the smartphone by one touch (NFC) You can disconnect the speaker from the connected smartphone by touching the speaker with it. 1. Touch the speaker with the smartphone. Touch the smartphone on the N-Mark of the speaker. Hint After the speaker is disconnected from the smartphone by one touch, if no operation is performed and no sound is input for about 15 minutes, the speaker turns off automatically by the auto power off function.
Help Guide How to Use Personal Audio System SRS-X2 Switching devices by one touch (NFC) When the speaker is connected with a BLUETOOTH device, if you touch a smartphone on the N-Mark of the speaker, the speaker disconnects from the BLUETOOTH device, then connects with the smartphone. However, if you are talking on a BLUETOOTH mobile phone connected to the speaker, you cannot switch the BLUETOOTH connection by one touch.
Help Guide How to Use Personal Audio System SRS-X2 Connecting to a portable audio device, etc. Be sure to turn off the power of the device before making any connections. 1. Connect the device to the AUDIO IN jack using an audio cable (not supplied). Hint For connection, use the cable that has a stereo mini plug at both ends. If you use a cable with resistance, the sound may be lower or may not be output. Related Topic Listening to music of a portable audio device, etc.
Help Guide How to Use Personal Audio System SRS-X2 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it via a BLUETOOTH connection if it supports the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile) Enables you to enjoy high-quality audio contents wirelessly. AVRCP (Audio Video Remote Control Profile) Enables you to adjust the volume of a BLUETOOTH device. Operations may vary depending on the BLUETOOTH device.
Hint When you set the volume to the maximum or minimum, the (power) indicator flashes three times. To use this speaker at a loud volume, connect it to an AC outlet. Also, make sure that the CHARGE indicator is not flashing. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the connected device. Note If the communication condition is poor, the BLUETOOTH device may react incorrectly to operations on the speaker.
Help Guide How to Use Personal Audio System SRS-X2 Terminating the BLUETOOTH connection (After use) When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the BLUETOOTH connection. Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer to the operating instructions supplied with the device. Turn off the BLUETOOTH device. Turn off the speaker. Touch the smartphone on the speaker again (if your smartphone has the NFC function).
Help Guide How to Use Personal Audio System SRS-X2 Listening to music of a portable audio device, etc. You can use the speaker as an ordinary wired speaker system by connecting a portable audio device, etc., using an audio cable (not supplied). 1. Connect the speaker to the device using an audio cable. For connection, use the cable that has a stereo mini plug at both ends. 2. Turn on the speaker. The (power) indicator lights up in green. The AUDIO IN function turns on. 3. Turn on the connected device. 4.
Help Guide How to Use Personal Audio System SRS-X2 Enjoying the surround effects You can select the surround effects with the SOUND button. 1. Press the SOUND button to select the surround effect. The SOUND indicator shows the current surround effect setting. Each time you press the SOUND button, the selected effect switches. Indications of the SOUND indicator Off You can enjoy ClearAudio+ mode (Sony-recommended sound quality). This mode is set as the default setting.
Help Guide How to Use Personal Audio System SRS-X2 Receiving a call You can enjoy a hands-free call with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the BLUETOOTH mobile phone. Refer to the operating instructions supplied with your mobile phone.
When you press the VOL (volume) -/+ buttons, the (power) indicator flashes once in green. When you press the VOL (volume) –/+ buttons at the lowest or highest level, the (power) indicator flashes three times in green. 4. To end a call, press the (call) button. If you were listening to music when the call arrived, playback will be resumed when the call ends. Hint Some BLUETOOTH mobile phones have handset use priority when receiving a call.
Help Guide How to Use Personal Audio System SRS-X2 Making a call You can enjoy a hands-free call with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the BLUETOOTH mobile phone. Refer to the operating instructions supplied with your mobile phone. 1. Connect the speaker with a BLUETOOTH mobile phone.
4. To end a call, press the (call) button. If you were listening to music when you made the call, playback will be resumed when the call ends. Hint If you adjust the volume on the speaker when not talking, the playback volume is adjusted. If the caller cannot hear or can barely hear your voice, talk more directly into the microphone of the speaker. During a call, you can also adjust the volume by operating your BLUETOOTH mobile phone. Note The sound is output from the left speaker only during a call.
Help Guide How to Use Personal Audio System SRS-X2 Button functions for a phone call The available functions may vary depending on the profile supported by your BLUETOOTH mobile phone. Even if the profile is the same, functions may vary depending on the BLUETOOTH mobile phone. Refer to the manual supplied with your BLUETOOTH mobile phone. Standby Press the (call) button once to start voice-dial (voice-dial compatible mobile phones only).
Help Guide How to Use Personal Audio System SRS-X2 Making a call while playing back music (Multi point connection) Since the speaker is compatible with the multi point connection function, you can receive an incoming call to another BLUETOOTH mobile phone connected to the speaker, even while listening to music played from a BLUETOOTH music player connected to the speaker.
Help Guide How to Use Personal Audio System SRS-X2 About the indicators CHARGE indicator (orange) Turns off (while the speaker is turned off) Charging of the speaker is completed. Lights up (orange) (while the speaker is turned off) The speaker is charging. Flashes slowly (orange) (while the speaker is turned on) The built-in battery is running low and needs to be charged. In this state, the speaker cannot supply power to other devices.
The speaker is connected to a BLUETOOTH device. Flashes quickly (white) The speaker is pairing with a BLUETOOTH device. Flashes (white) The speaker is searching for a BLUETOOTH device to connect. SOUND indicator Turns off You can enjoy ClearAudio+ mode (Sony-recommended sound quality). This mode is set as the default setting. Lights up (white) You can enjoy the surround effect (High).
Help Guide How to Use Personal Audio System SRS-X2 Precautions Note when using with a mobile phone For details on operation of your mobile phone when receiving a telephone call while transmitting the sound using the BLUETOOTH connection, refer to the operating instructions supplied with the mobile phone. On safety The nameplate and important information concerning safety are located on the bottom exterior of the speaker and on the surface of the USB AC adaptor.
Do not use alcohol, benzine, or thinner to clean the cabinet. If fine dust adheres to the speaker, use the sticky roll cleaner to clean it. Others Do not carry the speaker and the smartphone in a same bag, etc. The speaker may be turned on unexpectedly. If you have any questions or problems concerning the speaker that are not covered in this Help Guide, please consult your nearest Sony dealer.
Help Guide How to Use Personal Audio System SRS-X2 Notes on charging Caution If the speaker detects a problem while charging the battery, the CHARGE indicator (orange) may turn off, although charging is not completed. Check for the following causes: Ambient temperature exceeds the range of 5 °C – 35 °C (41 °F – 95 °F). There is a problem with the battery. Note Charging time varies depending on battery usage conditions.
Help Guide How to Use Personal Audio System SRS-X2 What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m (about 30 ft). Connecting two devices as necessary is common, but some devices can be connected to multiple devices at the same time.
Due to the characteristic of BLUETOOTH wireless technology, the sound played on the speaker is slightly delayed from the sound played on the BLUETOOTH device during talking on the telephone or listening to the music. This speaker supports security capabilities that comply with the BLUETOOTH standard to provide a secure connection when the BLUETOOTH wireless technology is used, but security may not be enough depending on the setting. Be careful when communicating using BLUETOOTH wireless technology.
Help Guide How to Use Personal Audio System SRS-X2 Trademarks SONY is a trademark of Sony Corporation. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. ClearAudio+ and are trademarks of Sony Corporation. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Android™ and Google Play™ are trademarks of Google Inc.
Help Guide How to Use Personal Audio System SRS-X2 Customer support websites Please access the following support home page to get the support information about your speaker: For customers in the USA: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in European countries: https://www.sony-europe.com/ For customers in other countries/regions: http://www.sony-asia.
Help Guide Troubleshooting Personal Audio System SRS-X2 What can I do to solve a problem? If the speaker does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Connect the speaker to an AC outlet to charge the battery. You may be able to resolve some issues by charging the battery. Push the RESET button of the speaker. Initialize the speaker. This operation resets volume settings, etc.
Help Guide Troubleshooting Personal Audio System SRS-X2 Unable to turn on the speaker or charge the built-in battery Charge the built-in battery. Make sure the USB AC adaptor is connected to the speaker and the AC outlet firmly.
Help Guide Troubleshooting Personal Audio System SRS-X2 No sound/Sound from only one speaker/Low sound level Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device. Check that the connected device is playing back. Check that both plugs of the audio cable (not supplied) are firmly inserted into the speaker and the connected device.
Help Guide Troubleshooting Personal Audio System SRS-X2 Distorted sound/Humming or noise in the speaker output Turn down the volume of the connected device. If the connected device has an equalizer function, set it to off. Keep the speaker away from a microwave oven, Wi-Fi, etc. Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the BLUETOOTH device. Keep the speaker away from a TV.
Help Guide Troubleshooting Personal Audio System SRS-X2 Unable to pair the speaker with a BLUETOOTH device Bring the speaker and the BLUETOOTH device to within 1 m (3 ft) of each other. If the (BLUETOOTH) indicator is not flashing quickly in white, press and hold the (BLUETOOTH) (PAIRING) button until the speaker beeps and the (BLUETOOTH) indicator starts flashing quickly in white. Connect the speaker to an AC outlet or charge the battery of the speaker sufficiently.
Help Guide Troubleshooting Personal Audio System SRS-X2 Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC) Keep the smartphone close to the speaker until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the speaker. Check that the NFC function of the smartphone is set to on. If the smartphone is in a case, remove it. NFC reception sensitivity varies, depending on the device.
Help Guide Troubleshooting Personal Audio System SRS-X2 No voice/Low voice from callers Check that both this speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device. Check that output of the BLUETOOTH mobile phone is set for the speaker. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device.
Help Guide Troubleshooting Personal Audio System SRS-X2 Using the RESET button If the speaker cannot be turned on, or if it cannot be operated even when it is turned on, push the RESET button on the rear side with a pointed object, such as a pin. The speaker is reset and turns off. After pushing the RESET button, turn on the speaker. If it does not turn on, consult your nearest Sony dealer.
Help Guide Troubleshooting Personal Audio System SRS-X2 Initializing the speaker With the speaker turned on, while holding the VOL (volume) - button, press and hold the seconds, so as to turn the speaker off. (power) button for 5 The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted. Note To turn on the speaker after initializing it, connect the speaker to an AC outlet via the USB AC adaptor.
