SRS-XG500
Ȏ ȏ Ȑ Instrument cable Câble d'instrument 5-027-155-11(1) ©2021 Sony Corporation Printed in China / Imprimé en Chine
03 00 AndroidTM iPhone SRS-XG500 SRS-XG 500 x2 x3
Ȑ ON OFF
ȏ SRS-X G500
Android / iPhone https://www.sony.
https://rd1.sony.
5-027-156-51(1) Wireless Speaker Reference Guide Panduan Rujukan ै⫖ᓆः คู่มืออ้างอิง SRS-XG500 ©2021 Sony Corporation Printed in China https://www.sony.
English Wireless Speaker ~ Before operatin g the unit, please read this guid e thoroughly and retain it for future reference. Please access the fo ll owin g URL and read the contents of the END USER LI CENSE AGREEMENT. https://rd1.sony.
Help Guide Wireless Speaker SRS-XG500 The following explains how to use this speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice.
USB device Connecting with a USB device BLUETOOTH device Pairing and connecting with BLUETOOTH® devices Connecting with a computer via a BLUETOOTH connection (Windows) Connecting with a computer via a BLUETOOTH connection (Mac) Listening to music USB device Listening to music of a USB device BLUETOOTH device Listening to music of a device via BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality (Codec) Terminating the BLUETOOTH connection (After use) Switching the BLUETOOTH devic
Installing “Fiestable” Information About the indicators Updating the pre-installed software Notes on use Precautions Notes on charging Notes on water resistant and dustproof features How to care for the speaker About the BLUETOOTH wireless technology License notice Trademarks Troubleshooting What can I do to solve a problem? Power supply Unable to charge the speaker Unable to turn on the speaker or the speaker suddenly turns off Sound No sound/Sound from only one speaker/Low sound level/Distorted sound/H
There is no microphone sound There is acoustic feedback Reset Restarting the speaker Initializing the speaker 5-027-163-11(1) Copyright 2021 Sony Corporation 4
Help Guide Wireless Speaker SRS-XG500 Parts and controls 1. (power) button with indicator 2. CHARGE indicator 3. 4. (BLUETOOTH) button with indicator (play) button 5. -/+ (volume) buttons 6.
7. Handle 8. Light 9. Cap 10. PARTY CONNECT button with indicator 11. BATTERY button/ BATTERY CARE button 12. LIGHT button 13. GUITAR button with indicator 14. MIC and GUITAR level (MIN/MAX) knob MIC/GUITAR jack 15. DC IN 20 V jack 16. PLAY/CHARGE (DC power output only) port (USB1)*1 17. CHARGE (DC power output only) port (USB2)*2 18. AUDIO IN jack*3 *1 *2 *3 Connecting a USB device disables audio outputs from the BLUETOOTH device and the device connected to the AUDIO IN jack.
Help Guide Wireless Speaker SRS-XG500 Charging the speaker The speaker is capable of running on power either from an AC outlet connected by the supplied AC adaptor and AC power cord (mains lead) or from the rechargeable built-in lithium-ion battery. When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the speaker. With the built-in battery charged in advance, you can use the speaker solely with battery power.
61% - 70%: “Battery about 70%” 51% - 60%: “Battery about 60%” 41% - 50%: “Battery about 50%” 31% - 40%: “Battery about 40%” 21% - 30%: “Battery about 30%” 11% - 20%: “Battery about 20%” 1% - 10%: “Please Charge” Hint By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker.
Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance.
Help Guide Wireless Speaker SRS-XG500 Turning the power on 1 Press the The (power) button. (power) indicator lights up in green and the (BLUETOOTH) indicator flashes slowly in blue. When the speaker has no pairing information, for example when you use the BLUETOOTH function for the first time after purchase, the (BLUETOOTH) indicator keeps double flashing in blue.
Help Guide Wireless Speaker SRS-XG500 Turning the power off 1 Press the The (power) button. (power) indicator and (BLUETOOTH) indicator turn off.
Help Guide Wireless Speaker SRS-XG500 Using the BLUETOOTH standby function When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection. Before operating the speaker, note the following: The BLUETOOTH standby function turns on only while the speaker is connected to an AC outlet by the supplied AC adaptor and AC power cord (mains lead).
5 Tap [Power Option]. 6 Tap [Bluetooth Standby]. 7 Tap [ON] to set the BLUETOOTH standby mode to on. To turn off the BLUETOOTH standby function Perform steps to again to turn off the BLUETOOTH standby function. Hint When the BLUETOOTH standby function is activated, the (power) indicator lights up in orange while the speaker is turned off.
Help Guide Wireless Speaker SRS-XG500 Charging a USB device such as a smartphone or iPhone You can charge a USB device, such as a smartphone or iPhone, by connecting it to the speaker via USB. Even if the speaker is not connected to an AC outlet, its built-in battery can supply power to a USB device. 1 Connect a USB device, such as a smartphone or an iPhone, to the PLAY/CHARGE port (USB1) or the CHARGE port (USB2) with a USB cable (commercially available). 2 Turn on the speaker.
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Help Guide Wireless Speaker SRS-XG500 Auto Standby function If the speaker satisfies the following conditions for about 15 minutes, it turns off automatically. At the time of purchase, the Auto Standby function is set to on. When the speaker is in BLUETOOTH mode No operation on the speaker. The connected BLUETOOTH device is not playing music (audio), nor is it being operated. When the speaker is in AUDIO IN mode No operation on the speaker.
Help Guide Wireless Speaker SRS-XG500 Turning on/off the speaker’s light (Lighting function) The speaker lights up with the music to liven up the atmosphere. When you purchase the speaker, the lighting function is set to on. 1 Turn on the speaker. The (power) indicator lights up in green. The speaker lights up. To turn off (light off)/turn on (light on) the lighting function Press the LIGHT button behind the cap on the rear side of the speaker to turn off/on the lighting function.
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Help Guide Wireless Speaker SRS-XG500 Connecting with a USB device Compatible USB devices USB devices compliant with USB Mass Storage Class USB devices formatted with the FAT (except exFAT) file system Some USB devices may not work with the speaker even if the devices meet the above conditions. Using iPhone/iPod touch devices via a USB connection is not supported. Note When USB cable connection is necessary, use the USB cable supplied with the USB device.
Help Guide Wireless Speaker SRS-XG500 Pairing and connecting with BLUETOOTH® devices Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To pair with a second or subsequent BLUETOOTH device, perform the following pairing procedure for each device. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3.2 ft) of the speaker.
When the indicator is flashing slowly The speaker is searching for a BLUETOOTH device. To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step . To reconnect to the BLUETOOTH device that has been registered (paired), proceed to step . The speaker will automatically be connected just by turning on the BLUETOOTH function on the BLUETOOTH device.
4 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XG500.” If a passkey* is required on the display of the BLUETOOTH device, enter “0000.” * 5 The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” Make the BLUETOOTH connection from the BLUETOOTH device.
The passkey of the speaker is “0000.” If a passkey besides “0000” is set on the BLUETOOTH device, pairing cannot be done with the speaker. Once the BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The speaker is already paired with 8 devices and another device is to be paired. The speaker can be paired with up to 8 devices.
Help Guide Wireless Speaker SRS-XG500 Connecting with a computer via a BLUETOOTH connection (Windows) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices. Supported operation systems Windows 10, Windows 8.1 Do the following before starting. Place your computer within 1 m (3.
After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step . When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections. To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step .
To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step . To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step . 3 Press the (BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) from the speaker and the flashing (pairing mode).
5. Select [SRS-XG500]. If a passkey* is required, enter “0000.” If [SRS-XG500] does not appear, perform the operation again from step * . The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” 6. After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen. Proceed to step . For Windows 8.1 1. Right-click on [Start], and then click [Control Panel].
If a passkey* is required, enter “0000.” If [SRS-XG500] does not appear, perform the operation again from step * . The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” 4. When the following screen appears, click [Close]. The computer begins installing the driver. The “ ” mark will appear in the bottom left of the [SRS-XG500] icon during installation. When the “ disappears, driver installation is complete. Proceed to step -5.
6. Confirm [SRS-XG500 Stereo] on the [Sound] screen. If there is a checkmark (green) on [SRS-XG500 Stereo], proceed to step . If there is not a checkmark (green) on [SRS-XG500 Stereo], proceed to step -7. If [SRS-XG500 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears. Then proceed to step -7. 7. Right-click on [SRS-XG500 Stereo], and select [Connect] from the menu that appears.
When the speaker is connected, a checkmark will appear on [SRS-XG500 Stereo] on the [Sound] screen. Proceed to step . If you cannot click [Connect] for [SRS-XG500 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). 6 Follow the on-screen instructions to establish a BLUETOOTH connection.
If the connection attempt fails, repeat the procedure from step . Hint The above instructions on the computer are provided as an example. For details, refer to the operating instructions supplied with your computer. In addition, not all the computers are tested and found compatible with the above procedure and the procedure is not applicable to home-built computers. The speaker is capable of keeping up to 2 BLUETOOTH devices connected concurrently.
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Help Guide Wireless Speaker SRS-XG500 Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices. Supported operation systems macOS Catalina (version 10.15) Do the following before starting.
After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step . When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections. To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step .
To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step . To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step . 3 Press the (BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) from the speaker and the flashing (pairing mode). 4 (BLUETOOTH) indicator starts double Search for the speaker on the computer. 1.
When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit. If the connection attempt fails, repeat the procedure from step 6 . Click the speaker icon in the top-right of the screen and select [SRS-XG500] from [Output Device]. You can enjoy playing back music, etc. from your computer. Hint The above instructions on the computer are provided as an example.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time. The passkey of the speaker is “0000.” If a passkey besides “0000” is set on the BLUETOOTH device, pairing cannot be done with the speaker. When using the Stereo Pair function or Party Connect function, you cannot use the multi-device connection.
Help Guide Wireless Speaker SRS-XG500 Listening to music of a USB device The speaker supports the following audio file formats. MP3: file extension [.mp3] WMA: file extension [.wma] WAV: file extension [.wav] 1 Connect a USB device to the PLAY/CHARGE port (USB1). 2 Press the (play) button to start playback. You can use “Sony | Music Center” for playback operations or effortless music selection from the music list on the USB device.
If the actual content of a file with the supported file extension is not what it should be, playing the file may cause the speaker to emit noises or to malfunction. While a USB device is connected to the PLAY/CHARGE port (USB1), priority is given to the audio output through the USB port and audio outputs from the BLUETOOTH device and the device connected to the AUDIO IN jack are disabled. Depending on the state of the BLUETOOTH connection, the (BLUETOOTH) indicator on the speaker lights or flashes in blue.
Help Guide Wireless Speaker SRS-XG500 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile) Enables you to enjoy high-quality audio contents wirelessly.
Depending on the BLUETOOTH device you are using, the you adjust the volume on the BLUETOOTH device. (power) indicator on the speaker may not flash even if During playback, you can use the buttons on the speaker to perform the following operations. Pause Press the (play) button during playback to pause. Press it again to cancel pause. Skip to the beginning of the next track Press the (play) button twice quickly during playback.
If the built-in battery level is low, the maximum output of the speaker decreases. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the connected device. Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker, the communication environment or the usage environment.
Help Guide Wireless Speaker SRS-XG500 Selecting the BLUETOOTH audio streaming playback quality (Codec) The “Priority on sound quality” and “Priority on sound connection” modes are available as options for the playback quality of BLUETOOTH audio streaming.
3. Tap [Music Center] on your smartphone, etc. to start up the application. Music Center 4. Tap [SRS-XG500]. 5. Tap [Settings] - [Other Settings] - [Bluetooth Connection Quality], and then select [Priority on Sound Quality] or [Priority on Sound Connection] as a codec. Note Noise or sound interruption may occur in the [Priority on Sound Quality] mode, depending on the setting of your BLUETOOTH device and ambient conditions. In this case, change the speaker to the [Priority on Sound Connection] mode.
Help Guide Wireless Speaker SRS-XG500 Terminating the BLUETOOTH connection (After use) When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the BLUETOOTH connection. When the BLUETOOTH connection is disconnected, you hear voice guidance (BLUETOOTH disconnected) from the speaker. Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer to the operating instructions supplied with the device. Turn off the BLUETOOTH device.
Help Guide Wireless Speaker SRS-XG500 Switching the BLUETOOTH devices connected at the same time (Multi-deviceconnection) The speaker is capable of keeping up to 2 BLUETOOTH devices connected concurrently.When playback starts on one device while music playback is in progress on the other, the speaker switches the audio source from the latter to the former and starts outputting sound from the switched source device. Operations may vary depending on the BLUETOOTH device.
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Help Guide Wireless Speaker SRS-XG500 Listening to music of a portable audio device, etc. You can use the speaker by connecting a portable audio device, etc., to the speaker using an audio cable (commercially available). Note Before establishing a connection between the speaker and a portable audio device, turn down the volume of the speaker and the device to avoid any sudden loud sound output from the speaker. 1 When a USB device is connected to the PLAY/CHARGE port (USB1), disconnect the device.
4 Turn on and start playback on the connected device. 5 Adjust the volume to a moderate level on the connected device. If the volume is adjusted by operations on the connected portable audio device, the speaker will not flash. 6 (power) indicator on the Press the –/+ (volume) buttons to adjust the volume. When you press the –/+ (volume) buttons to adjust the volume, the (power) indicator flashes once or 3 times. Hint When you cannot hear the sound, raise the volume on the connected device.
Related Topic Auto Standby function 5-027-163-11(1) Copyright 2021 Sony Corporation 50
Help Guide Wireless Speaker SRS-XG500 Enjoying switching the sound effects You can enjoy switching the sound effects on the speaker. Enjoying more dynamic sound (MEGA BASS effect) You can set the sound effect to MEGA BASS mode by taking either of the following procedures. At the time of your purchase, the sound effect is set to MEGA BASS mode by default. On “Sony | Music Center,” tap [SRS-XG500] - [Settings] - [Sound] - [Sound Effect] - [MEGA BASS]. Press the MEGA BASS button on the speaker.
While the sound effect is set to STAMINA mode, the lighting function and the sound effects, including MEGA BASS mode, are set to off.
Help Guide Wireless Speaker SRS-XG500 Listening to music wirelessly with 2 speakers (Stereo Pair function) To use the Stereo Pair function, 2 SRS-XG500 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy more powerful sound. 2 speakers connected via BLUETOOTH connections play sounds in stereo, where 1 speaker plays the sound on the right channel (right side) and the other plays the sound on the left channel (left side).
Help Guide Wireless Speaker SRS-XG500 Enjoying wireless playback using multiple speakers (Party Connect function) By connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume. Products compatible with the Wireless Party Chain function are not applicable for connection.
You hear a beep and the (BLUETOOTH) indicator and the PARTY CONNECT indicator flash. In about 6 seconds, the PARTY CONNECT indicator will stop flashing and stay lit with a beep. While a connection for the Party Connect function is being established, the activity of the (BLUETOOTH) indicator changes from lit to flashing. 2 Connect a second or more speakers. The following operation is an example of connecting SRS-XG500 as the second speaker.
When a connection for the Party Connect function is established, the PARTY CONNECT indicators on all the speakers stay lit. Then, the activity of the (BLUETOOTH) indicator on the first speaker changes from flashing to lit. 3 Start playback on the connected BLUETOOTH device and adjust the volume level. The same music is played from all speakers.
Help Guide Wireless Speaker SRS-XG500 Terminating the Party Connect function To terminate all connections and exit the Party Connect function On the speaker with the lit (BLUETOOTH) indicator (the speaker set up as the first one), press and hold the PARTY CONNECT button until you hear a beep and the PARTY CONNECT indicator turns off.
Help Guide Wireless Speaker SRS-XG500 Using an external microphone You can output your voice from the speaker by connecting a dynamic microphone with a normal plug (commercially available). 1 Turn the MIC and GUITAR level knob to MIN to reduce the microphone volume level. 2 Connect an external microphone to the MIC/GUITAR jack on the speaker. 3 Adjust the volume using the MIC and GUITAR level knob. 4 Speak or sing into the connected microphone.
Help Guide Wireless Speaker SRS-XG500 Enjoying sound from a guitar You can listen to sound from your guitar by connecting it to the MIC/GUITAR jack on the speaker. 1 Turn the MIC and GUITAR level knob toward MIN to turn down the guitar volume. 2 Connect the guitar to the MIC/GUITAR jack on the speaker with an instrument cable for guitar wiring (commercially available). 3 Press the GUITAR button on the speaker. The GUITAR indicator lights in white.
Help Guide Wireless Speaker SRS-XG500 What you can do with “Sony | Music Center” “Sony | Music Center” is an app for controlling Sony audio devices which are compatible with “Sony | Music Center” using your smartphone, etc. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.
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Help Guide Wireless Speaker SRS-XG500 Installing “Sony | Music Center” Install “Sony | Music Center” on your smartphone, etc. from Google Play (Play Store) or the App Store. 1 Download “Sony | Music Center” from Google Play (Play Store) or the App Store and install it. 2 When the installation is complete, start “Sony | Music Center.” Note Be aware that “Sony | Music Center” and “Music Center for PC” are different apps. Be sure to use the latest version of “Sony | Music Center.
Help Guide Wireless Speaker SRS-XG500 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, etc. Operations that can be performed on a speaker with “Fiestable” DJ Control You can include sound effects (Isolator, etc.) or sampling sounds (drum/cheering sounds, etc.) in the music being played. Illumination You can set the lighting function. Motion Control You can operate the speaker by shaking the smartphone, etc.
Karaoke You can enjoy various Karaoke features, such as Voice Changer, Echo, Key Control, etc. Voice Control You can operate the speaker by speaking preset voice commands into smartphone/iPhone microphone. Party Light You can synchronize the screen illumination of multiple smartphones/iPhone with the lighting of this speaker. Party Playlist You and your guests can add favorite songs to a playlist from multiple BLUETOOTH devices.
Help Guide Wireless Speaker SRS-XG500 Installing “Fiestable” Install “Fiestable” on your smartphone, etc. from Google Play (Play Store) or the App Store. 1 Download “Fiestable” from Google Play (Play Store) or the App Store and install it. 2 When the installation is completed, start “Fiestable” from the “Sony | Music Center” screen. Note Be sure to use the latest version of “Fiestable.
Help Guide Wireless Speaker SRS-XG500 About the indicators CHARGE indicator (orange) Turns off The speaker has completed charging. Lights up The speaker is being charged. Flashes slowly The built-in battery is running at less than 20% and needs to be charged. Flashes 3 times and turns off If the CHARGE indicator flashes 3 times and goes off when you turn on the speaker, the built-in battery is empty and needs to be charged.
(BLUETOOTH) indicator (blue) Lights up The speaker is connected to a BLUETOOTH device. The speaker enters the pairing mode. Double flashes The speaker is waiting for a BLUETOOTH device to connect to. Flashes slowly Flashes 3 times The software has completed updating. MEGA BASS indicator (red) Lights up The sound effect is set to MEGA BASS mode. Turns off The sound effect is set to other than MEGA BASS mode. STAMINA indicator (orange) Lights up Turns off The sound effect is set to STAMINA mode.
PARTY (Party Connect) indicator (white) Flashes The speaker is on standby for a connection for the Party Connect function. Lights up The Party Connect function is used on the speaker. The indicators of all speakers connected for the Party Connect function light up.
Help Guide Wireless Speaker SRS-XG500 Updating the pre-installed software When a new version of the software is released, you can update your speaker’s pre-installed software by using the following methods. By updating the software, new features will be added enabling you to experience more convenient and stable use. 1 Connect the speaker to an AC outlet with the supplied AC adaptor and AC power cord (mains lead). Software updates cannot be performed when using with the built-in battery.
Related Topic Charging the speaker 5-027-163-11(1) Copyright 2021 Sony Corporation 70
Help Guide Wireless Speaker SRS-XG500 Precautions On safety Important information such as the model name is located as follows: On the inner surface of the cap on the rear side of the speaker On the surface of the AC adaptor On the AC adaptor Use only the supplied AC adaptor. To avoid damaging the speaker, do not use any other AC adaptor. On placement To eliminate the risk of malfunctions, avoid the following locations when placing or leaving this speaker.
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Help Guide Wireless Speaker SRS-XG500 Notes on charging Life span of the built-in lithium ion battery Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance. If the speaker is not used for a long time, it may take longer to charge the built-in battery. The rechargeable built-in battery has a life span.
Related Topic Charging the speaker 5-027-163-11(1) Copyright 2021 Sony Corporation 74
Help Guide Wireless Speaker SRS-XG500 Notes on water resistant and dustproof features Water resistant and dustproof performance of the speaker The speaker, with the cap closed securely, has a water resistant specification of IPX6 *1 as specified in “Degree of protection against jets of water” of the IEC60529 “Ingress Protection Rating (IP Code)”*3, and a dustproof specification of IP6X *2 as specified in “Degree of protection against solid foreign objects”*3.
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Help Guide Wireless Speaker SRS-XG500 How to care for the speaker Although the fabric part of the speaker has water repellent treatment applied, you can use the speaker more comfortably and for a longer period of time by following the maintenance procedure below. If the surface of the speaker gets dirty in the following cases, wash the speaker with fresh water (tap water, etc.) promptly to remove the dirt.
Help Guide Wireless Speaker SRS-XG500 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The speaker supports the following version and profiles of the BLUETOOTH standard. Supported BLUETOOTH version: BLUETOOTH standard, version 5.
Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker, the communication environment or the usage environment. A device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.
Help Guide Wireless Speaker SRS-XG500 License notice Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license. https://rd1.sony.
Help Guide Wireless Speaker SRS-XG500 Trademarks Android, Google Play and other related marks and logos are trademarks of Google LLC. LDAC™ and LDAC logo are trademarks of Sony Corporation. MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson. Windows Media is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. This product is protected by certain intellectual property rights of Microsoft Corporation.
Help Guide Wireless Speaker SRS-XG500 What can I do to solve a problem? If the speaker does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide and try any corrective actions listed. Charge the speaker. You may be able to resolve some issues by charging the built-in battery. Restart the speaker. Initialize the speaker. This operation restores the settings such as volume, etc.
Help Guide Wireless Speaker SRS-XG500 Unable to charge the speaker Make sure that the AC adaptor is connected securely to the speaker. Then, make sure that the AC adaptor and the AC power cord (mains lead) is connected securely to an AC outlet.
Help Guide Wireless Speaker SRS-XG500 Unable to turn on the speaker or the speaker suddenly turns off The rechargeable built-in battery may be empty or running low. Connect the speaker to an AC outlet with the supplied AC adaptor and AC power cord (mains lead) for battery charging. The Auto Standby function may have activated. After about 15 minutes in certain circumstances, such as when the volume of the audio input is low, the power will automatically turn off.
Help Guide Wireless Speaker SRS-XG500 No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device. Check that the connected device is playing. Make sure the audio cable and the USB device is disconnected from the AUDIO IN jack and the PLAY/CHARGE port (USB1) during playback in BLUETOOTH mode.
Related Topic Pairing and connecting with BLUETOOTH® devices Listening to music of a device via BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality (Codec) About the indicators 5-027-163-11(1) Copyright 2021 Sony Corporation 86
Help Guide Wireless Speaker SRS-XG500 Sound becomes low while in use While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction. If the sound becomes low while in use, follow the procedure below. 1. Turn off the speaker. 2. Charge the built-in battery sufficiently.
Help Guide Wireless Speaker SRS-XG500 The USB device is not detected; playback with an audio source fails; no sound comes out of the speaker; playback does not start with the first track Turn off the speaker, disconnect and reconnect the USB device, and then turn the speaker back on. The connected USB device is not compatible with the speaker. Check on the information about the compatible devices. Check the USB device for the file format.
Help Guide Wireless Speaker SRS-XG500 The sound from the speaker contains noise, skips, or is distorted The connected USB device is not compatible with the speaker. Check on the information about the compatible devices. Turn off the speaker, disconnect and reconnect the USB device, and then turn the speaker back on. Make sure that the audio file itself does not contain noise or distortion. Noise may be generated while an audio file is encoded.
Help Guide Wireless Speaker SRS-XG500 It takes a long time before playback starts In the event of the following, it may take some time for the speaker to load audio data. The USB device has many folders or files. The USB device has a highly complicated structure. The USB device has a memory capacity that is too large for the speaker to handle. The internal memory of the USB device is fragmented.
Help Guide Wireless Speaker SRS-XG500 Unable to pair the speaker with a BLUETOOTH device Place the speaker and the BLUETOOTH device within 1 m (3.2 ft) of each other. For Apple iOS devices, the speaker is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. To use the Stereo Pair function or Party Connect function, pair with the speaker in which the indicator flashes in blue.
Help Guide Wireless Speaker SRS-XG500 Unable to connect a BLUETOOTH device with the speaker in the Stereo Pair function After connecting 2 SRS-XG500 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue.
Help Guide Wireless Speaker SRS-XG500 Unable to connect with a speaker for the Party Connect function After connecting multiple speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue.
Help Guide Wireless Speaker SRS-XG500 There is no microphone sound Turn the MIC and GUITAR level knob to adjust the microphone volume. Make sure that the microphone is turned on. Make sure that no USB device is not connected.
Help Guide Wireless Speaker SRS-XG500 There is acoustic feedback Reduce the volume. Move the microphone and guitar away from the speaker or change the direction of the microphone.
Help Guide Wireless Speaker SRS-XG500 Restarting the speaker In the event of the following, among others, press and hold the speaker. (power) button for about 8 seconds to restart the You cannot operate the speaker after you turn it on. You cannot operate the speaker after you troubleshoot pairing issues. etc. The speaker is turned off during the restart process, and then turned back on upon completion of the process. Note Restarting the speaker does not delete its pairing information.
Help Guide Wireless Speaker SRS-XG500 Initializing the speaker If the speaker fails to operate successfully after you restart it, initialize the speaker to resume its factory default settings. While the speaker is turned on, press and hold the (play) button and MEGA BASS buttons until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted.
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