Help Guide (Web manual)
Be sure to connect the receiver to an HDMI input jack of a TV or video device that supports 4K. You have to
connect an HDMI cable to an HDMI jack that supports HDCP 2.2 when you use a playback device for 4K
resolution video content, etc.
[187] Troubleshooting
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No image is output to the TV screen when the receiver is in
standby mode.
When the receiver enters standby mode, the image from the last HDMI device selected before you turned off
the receiver is displayed. If you are enjoying content from another device, play the content on the device and
perform the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you
want to enjoy content.
Make sure [Standby Through] is set to [Auto] or [On] in the [HDMI Setup] menu.
[188] Troubleshooting
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The home menu does not appear on the TV screen.
If you connect the TV to the HDMI OUT B (ZONE 2) jack and [HDMI Out B Mode] is set to [Zone2] in the
[HDMI Setup] menu, the home menu does not appear on the TV screen. In this case, set [HDMI Out B
Mode] to [Main].
Press HOME to display the home menu.
Check that the TV is connected correctly.
The home menu may take some time to appear on the TV screen depending on the TV.
[189] Troubleshooting
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The display panel is turned off.
Make sure [Pure Direct] is set to [Off] in the [Sound Effects] menu. When the function is set to [On], the
display panel is turned off.
Adjust the brightness of the display panel using [Dimmer] in the [System Setup] menu.
[190] Troubleshooting
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Image does not appear on the TV screen when the receiver is
not turned on.
Set [Control for HDMI] to [On], and then set [Standby Through] to [Auto] or [On] in the [HDMI Setup]
menu.