Help Guide (Web manual)

Some devices and TVs need to be set up. Refer to the operating instructions supplied with each device
and TV.
Change the input of the receiver to the HDMI input connected to the device.
Check that the selected digital audio input jack is not assigned to another input.
[196] Troubleshooting
Sound
There is no sound from the TV via the HDMI OUT A jack
when using the Audio Return Channel function.
Make sure [Audio Return Channel] is set to [Standard] in the [HDMI Setup] menu.
Make sure [Input Mode] for the TV input is set to [Auto].
Make sure your TV supports the Audio Return Channel (ARC) function.
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one that supports the
Audio Return Channel (ARC) function.
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI OUT A] or [HDMI OUT A+B].
[197] Troubleshooting
Sound
The Dolby Atmos-compatible sound played back on the TV is
not output from the receiver.
Connect the receiver to an HDMI input jack of the TV which supports the Audio Return Channel (ARC)
function, and then perform the operation described in “
If you use a TV compatible with Dolby Digital Plus
output.”
[198] Troubleshooting
Sound
The left and right sound is unbalanced or reversed.
Check that the speakers and device are connected correctly and securely.
Adjust the sound level parameters using the [Speaker Setup] menu.
[199] Troubleshooting
Sound
Dolby Digital or DTS multi-channel sound is not reproduced.
Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.
When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the digital audio