Help Guide (Web manual)

[212] Troubleshooting “BRAVIA” Sync (Control for HDMI)
The Control for HDMI function does not work.
Check the HDMI connection with the receiver (refer to the supplied Startup Guide).
Enable the Control for HDMI function on the TV. For details, refer to the operating instructions of the TV.
Wait for a while, and then try again. If you unplug the receiver, it will take a while before the operation is
completed. Wait for 15 seconds or longer, and then try again.
Check the Control for HDMI settings on the connected device. Refer to the operating instructions of the
connected device.
If you unplug the HDMI cable or change the connection, repeat the procedures of “
Preparing for “BRAVIA”
Sync.”
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI OUT A] or [HDMI OUT A+B].
When [Control for HDMI] is set to [Off], “BRAVIA” Sync does not work properly, even if the device is
connected to the HDMI IN jack.
Make sure the connected device supports the Control for HDMI function.
Enable the Control for HDMI function on the connected device. For details, refer to the operating instructions
of the connected device.
The types and number of devices that can be controlled by the “BRAVIA” Sync feature are restricted by the
HDMI CEC standard as follows:
Recording devices (Blu-ray Disc recorders, DVD recorders, etc.): up to 3 devices
Playback devices (Blu-ray Disc Player, DVD players, etc.): up to 3 devices
Tuner-related devices: up to 4 devices (the receiver uses one of them for its GUI operations.)
Audio system (receivers): up to 1 device (used by this receiver)
Set [Control for HDMI] to [On] in the [HDMI Setup] menu.
[213] Troubleshooting
“BRAVIA” Sync (Control for HDMI)
TV sound cannot be heard from the speakers connected to
the receiver.
Make sure [Audio Return Channel] is set to [Standard] in the [HDMI Setup] menu.
Make sure [Input Mode] for the TV input is set to [Auto] in the [Input Setup] menu.
Make sure your TV supports the ARC function. Make sure that the HDMI input of your TV is labeled “ARC.”
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one supports the ARC
function.
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI OUT A] or [HDMI OUT A + B].
Make sure that the optical output or audio output jack(s) of the TV is correctly connected to the TV AUDIO
IN jack(s) of the receiver.
[214] Troubleshooting
Remote control
The remote control does not function.