Help Guide (Web manual)

Image
No image appears on the TV screen. [184]
No 3D content appears on the TV screen. [185]
No 4K content appears on the TV screen. [186]
No image is output to the TV screen when the receiver is in standby mode. [187]
The home menu does not appear on the TV screen. [188]
The display panel is turned off. [189]
Image does not appear on the TV screen when the receiver is not turned on. [190]
When the language for the on-screen display of the TV is changed, the on-screen display language of the
receiver is changed simultaneously. [191]
Sound
No sound or only a very low level of sound is heard, no matter which device is selected. [192]
There is severe humming or noise. [193]
No sound or only a very low level of sound is heard from specific speakers. [194]
There is no sound from a specific device. [195]
There is no sound from the TV via the HDMI OUT A jack when using the Audio Return Channel function. [196]
The Dolby Atmos-compatible sound played back on the TV is not output from the receiver. [197]
The left and right sound is unbalanced or reversed. [198]
Dolby Digital or DTS multi-channel sound is not reproduced. [199]
No sound is heard from specific speakers when the receiver decodes the DTS audio signals or performs
Neural:X processing. [200]
The surround effect cannot be obtained. [201]
A test tone is not output from the speakers. [202]
A test tone is output from a different speaker than the speaker displayed on the TV screen. [203]
No sound is output from the TV when the receiver is in standby mode. [204]
Tuner
The FM reception is poor. [205]
The FM stereo reception is poor. [206]
You cannot tune to radio stations. [207]
USB devices
A USB device is not recognized. [208]
A USB device cannot be connected to the USB port. [209]