Search Troubleshooting How to Use Windows 8: The Basics VAIO User Guide E Series SVE1412/SVE1512/SVE1712 Parts Description Use this manual if you encounter any problems, or have any questions about your VAIO computer. Setup Read This First Network / Internet Connections Settings Playback Backup / Recovery Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows 8: The Basics Apps Display Help and Support Internet Windows 8: The Basics Menu Power Parts Description Store Windows How to Use Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 2
Search VAIO User Guide Troubleshooting Back | Back to Top Parts Description VAIO computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 3
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Setup Battery Memory module Power Supplied items VAIO computer Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 4
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Network / Internet Apps Internet LAN Store Wi-Fi Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 5
Search VAIO User Guide Troubleshooting Back | Back to Top Connections Audio BLUETOOTH Battery CD/DVD/BD Windows 8: The Basics Display HDMI Parts Description Headphones Internet Setup LAN Microphone Optical digital output Peripheral device Power Speakers USB Wi-Fi How to Use Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 6
Search VAIO User Guide Troubleshooting Back | Back to Top Settings Audio BIOS Battery Button Windows 8: The Basics CD/DVD/BD Camera Parts Description Display HDMI Setup Keyboard Memory module Menu Microphone Optical digital output Password Connections Peripheral device Power Settings Recovery Security Service and support Speakers Touch pad VAIO computer How to Use Network / Internet Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 7
Search VAIO User Guide Troubleshooting Back | Back to Top Playback CD/DVD/BD How to Use HDMI Peripheral device Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 8
Search VAIO User Guide Troubleshooting Back | Back to Top Backup / Recovery BIOS Backup Built-in storage device Button Windows 8: The Basics CD/DVD/BD Partition Parts Description Recovery Refresh Setup Service and support VAIO computer How to Use Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 9
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Security BIOS Internet Password Service and support VAIO computer Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 10
Search VAIO User Guide Troubleshooting Back | Back to Top Other Operations Battery Built-in storage device CD/DVD/BD Camera Windows 8: The Basics Help and Support Keyboard Parts Description Memory card Memory module Setup Partition Power Touch pad USB VAIO computer Windows How to Use Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 11
Search VAIO User Guide Troubleshooting Back | Back to Top Notifications CD/DVD/BD Care and maintenance Important notice Product registration Windows 8: The Basics Read this first Security Parts Description Service and support Supplied items Setup VAIO computer How to Use Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 12
Search How to Use Troubleshooting Hardware Apps VAIO User Guide E Series SVE1412/SVE1512/SVE1712 Use this manual if you encounter any problems, or have any questions about your VAIO computer. Network / Internet Backup / Recovery Security Peripheral Devices Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.ca/support (Canada: French) http://esupport.sony.
Search VAIO User Guide Back | Back to Top Troubleshooting Read This First How to Use Congratulations on your purchase of this VAIO(R) computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications About your VAIO computer’s configuration To find out about the configuration of your VAIO computer, visit the Sony online support website.
Other references Search Windows Help and Support [Details] A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your VAIO computer. App help files App help files may be included with the preinstalled apps on your VAIO computer. You may be able to access the help files from the help menu. Notice Copyright 2012 Sony Corporation. All rights reserved.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Installing Apps from Windows Store Parts Description Opening the App Menu Setup Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Network / Internet Connections Settings Playback Backup / Recovery You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Opening Control Panel Parts Description Opening the Charms Setup You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Network / Internet Connections You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics You can install apps from Windows Store. Switching User Accounts You can switch to another user account by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Display About the Start Screen and Menu How to Use Windows 8: The Basics Parts Description You can add shortcuts to apps, the desktop, and websites that you use the most. Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Entering Sleep Mode, Shutting Down, or Restarting How to Use You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Parts and Controls on the Bottom How to Use Windows 8: The Basics Parts Description Describes the features on the bottom of the VAIO computer. Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Charging the Battery Pack How to Use Windows 8: The Basics The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Installing/Removing the Battery Pack Parts Description Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Charging the Battery Pack How to Use Windows 8: The Basics The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Connecting a Power Source Parts Description Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Checking Supplied Items Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Changing the Sound Output Device How to Use Windows 8: The Basics If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. Connecting External Speakers or Headphones Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Installing/Removing the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Headphones Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Connecting a Power Source How to Use Windows 8: The Basics Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] Installing/Removing the Battery Pack Parts Description Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top BLUETOOTH About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Connecting an External Drive How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Connect an external disc drive or hard disk drive to a USB port on your VAIO computer.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Microphone Connecting an External Microphone How to Use Windows 8: The Basics Parts Description You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Adjusting the Microphone Volume How to Use You can adjust the volume level of the microphone. Windows 8: The Basics Adjusting the Speakers Volume Parts Description Adjusting the Volume in Windows You can change the volume level of the speakers and headphones. You can adjust the volume on each device and app from Control Panel.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Notes on Using the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Before using the battery pack, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Changing the LCD Brightness How to Use Windows 8: The Basics Parts Description Setup You can adjust the LCD brightness. Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Changing the Button Assignment (VAIO Button) How to Use You can change the current task assigned to the VAIO button. [Details] Windows 8: The Basics Changing the Keyboard Backlight Settings Parts Description You can turn on and off the keyboard backlight by changing the keyboard backlight settings.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu Opening Control Panel How to Use Windows 8: The Basics Parts Description Setup You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Updating Your VAIO Computer Parts Description Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch pad Disabling the Tapping Function on the Touch Pad How to Use Windows 8: The Basics Parts Description You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations. Enabling/Disabling the Gesture Function You can enable/disable the gesture function of the touch pad on your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Windows 8: The Basics Parts Description Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Changing the Button Assignment (VAIO Button) You can change the current task assigned to the VAIO button.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Using the Built-in Camera How to Use You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Viewing the System Information How to Use Windows 8: The Basics Parts Description You can view the system information of your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Microphone Adjusting the Microphone Volume How to Use Windows 8: The Basics Parts Description You can adjust the volume level of the microphone.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Read the following precautions before using Sleep mode. Notes on Using the Power Source Read the following precautions before plugging your VAIO computer into an AC power source. Selecting a Power Plan Setup Network / Internet Connections Power management helps you set up power plans to suit your requirements for power consumption.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Adjusting the Speakers Volume How to Use Windows 8: The Basics Parts Description You can change the volume level of the speakers and headphones.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD About Region Codes How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections The following is a list of DVD region codes indicating playable regions of DVD media. Inserting/Removing a Disc Insert/remove a disc to/from your VAIO computer that is turned on.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top Peripheral device Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer or the docking
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top HDMI Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer or the docking station.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Your built-in storage device contains the recovery area where the data for the system recovery is stored. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About Recovery How to Use Windows 8: The Basics Parts Description Setup Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Backup About Backup How to Use Windows 8: The Basics Parts Description The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Refresh About Recovery How to Use Windows 8: The Basics Parts Description Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refreshing Your VAIO Computer If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS Removing the Power-on Password How to Use Windows 8: The Basics Parts Description If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Launching the Web Browser (WEB Button) How to Use Windows 8: The Basics By pressing the WEB button, you can launch the default web browser. Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Inserting/Removing a Disc How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Insert/remove a disc to/from your VAIO computer that is turned on.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory card About “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch pad Using the Touch Pad How to Use Windows 8: The Basics Parts Description Setup By sliding your finger on the touch pad, you can move the pointer on the computer screen.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Notes on the Built-in Camera How to Use Windows 8: The Basics Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD About Region Codes How to Use The following is a list of DVD region codes indicating playable regions of DVD media. Windows 8: The Basics Handling Discs Parts Description Notes on Using Discs Read the following to protect data stored on discs and take proper care of discs.
Search VAIO User Guide Troubleshooting Back | Back to Top Important notice About the International ENERGY STAR(R) Program How to Use Windows 8: The Basics The following information is applicable to ENERGY STAR qualified products only. About the Software License Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Troubleshooting Back | Back to Top Read this first Read This First How to Use Congratulations on your purchase of this VAIO(R) computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support About Online Support Website How to Use Windows 8: The Basics The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Checking Supplied Items How to Use Windows 8: The Basics Parts Description Check all items packed with the product before use. Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions. Updating Your VAIO Computer Setup Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Care and maintenance Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide Troubleshooting Back | Back to Top Product registration About Online Support Website How to Use The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide How to Use Back | Back to Top Hardware Audio BIOS BLUETOOTH Battery Hardware CD/DVD/BD Camera Apps Computer Display Network / Internet HDMI Keyboard LAN Memory card Microphone Password Security Power Software Peripheral Devices Touch pad USB Troubleshooting Backup / Recovery Wi-Fi © 2012 Sony Corporation 114
Search VAIO User Guide How to Use Back | Back to Top Apps Display Software Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 115
Search VAIO User Guide How to Use Back | Back to Top Network / Internet BLUETOOTH Troubleshooting LAN Wi-Fi Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 116
Search VAIO User Guide How to Use Back | Back to Top Backup / Recovery Recovery Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 117
Search VAIO User Guide How to Use Back | Back to Top Security BIOS Password Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 118
Search VAIO User Guide How to Use Back | Back to Top Peripheral Devices Printer USB Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 119
Search VAIO User Guide Back | Back to Top Troubleshooting About Online Support Website How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Sony online support website USA http://esupport.sony.com/US/VAIO Canada http://www.sony.ca/support/ (English) http://fr.
For Sony’s environmental initiatives and recycling of your products, visit our sustainability Search site. http://www.sony.com/green Hint You can find a link to register your computer online in VAIO Care.
Search VAIO User Guide Back | Back to Top Troubleshooting Welcome How to Use Setup Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version [Details] for more information. Your VAIO computer may not support touch screen operations depending on the model you purchased.
Search Updating the User Guide to the Latest Version By updating this User Guide - Introduction Version through the Internet, you can get the complete version of the User Guide with detailed information on your VAIO computer. Once the User Guide is updated to the complete version, you can access it anytime even if you are offline.
and Support or help files included with your apps. Search To access Windows Help and Support, open the charms and enter “Help and Support” in the Search box. [Details] ^ Go to top Connecting to the Internet You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide.
1. Open the charms [Details] and select 2. Select (Settings). Search (the network icon). 3. Select your desired network (SSID) from the list and Connect. Note For detailed information on network settings and devices, refer to the information from your Internet Service Provider (ISP) or the manuals that came with your network devices. ^ Go to top Updating Your VAIO Computer Be sure to update your VAIO computer to enhance the computer’s efficiency, security, and functionality.
SearchUsing Solving Problems on Your VAIO Computer VAIO Care With VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Start VAIO Care whenever a problem arises. VAIO Care will provide appropriate measures and support information to solve the problem. To start VAIO Care Press the ASSIST button while your VAIO computer is on. Below is an example of a screenshot in English.
Search You can place the shortcuts to apps, the desktop, and websites that you use the most. Overview 1. Tiles Select tiles to start apps, etc. You can add and arrange tiles to suit your preference. 2. Charms [Details] Search apps, files, and various computer settings including devices and wireless related items. To show the Start screen Touch operation Open the charms [Details] and tap (Start). Mouse operation Open the charms [Details] and click (Start). Keyboard operation Press the (Windows) key.
Swipe in from the right edge. Search Mouse operation Place the pointer at the upper-right corner, then move the pointer down when the charms appear. Keyboard operation Press the C key while holding down the (Windows) key. ^ Go to top Searching/Starting Apps, Files, or Settings 1. Open the charms [Details] and select (Search). 2. Select Apps, Files, or Settings. 3. Enter a keyword in the Search box. 4. Select your desired app or file.
Search Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge. Mouse operation Place the pointer at the upper-left corner to show an app icon(s), then move the pointer down. Keyboard operation Press the Tab key while holding down the (Windows) key. ^ Go to top Switching Apps You can switch between apps that are currently running.
Search Touch operation Display currently running apps [Details], touch your desired app icon, and swipe in from the left edge. Mouse operation Display currently running apps [Details] and drag your desired app icon from the left edge to the center. ^ Go to top Opening the App Menus Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen.
Mouse operation Search Right-click on the computer screen. Keyboard operation Press the Z key while holding down the (Windows) key. ^ Go to top Closing Apps You can close currently running apps by following the instruction below. Hint The app window becomes smaller in the bottom of the screen. Drag the window to the bottom-center edge. Touch operation Display your desired app on the computer screen and swipe your finger from the top-center edge to the bottom edge.
Mouse operation Search Display your desired app on the computer screen, place the pointer at the top-center edge to change the pointer into the hand pointer, and drag the app to the bottom-center edge. Keyboard operation Press the F4 key while holding down the Alt key. ^ Go to top Downloading Apps from Windows Store You can add apps from Windows Store. Internet connection is necessary to access Windows Store. You also need to sign in with a Microsoft account.
^ Go to top Search Activating Sleep Mode or Shutting Down/Restarting Your VAIO Computer 1. Open the charms [Details] and select 2. Select (Settings). (Power) and Sleep, Shut down, or Restart. ^ Go to top Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security 1. Open the charms [Details] and select the Search charm. 2. Select Apps. 3. Enter “Help and Support” in the Search box. 4. Select Help and Support.
Search VAIO User Guide Back | Back to Top Troubleshooting Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Mouse/Touch pad operation 1. When an app is open, move the cursor to the top-center of the screen until the hand icon appears. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup You can install apps from Windows Store. You need to sign in with a Microsoft account. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support. [Details] 1. Connect to the Internet. [Details] 2. Open the Start screen [Details] and select the Store tile. Network / Internet Connections Settings Playback 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the App Menu How to Use Windows 8: The Basics Parts Description Setup Network / Internet Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen. App commands vary depending on the app that is currently displayed on the computer screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Searching/Starting Apps, Settings, or Files How to Use Windows 8: The Basics You can search apps, files, or settings on the charms, and then start your desired apps, files, or settings. Search charm, and To search and start them, open the charms [Details], select the Parts Description follow these steps. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching Apps How to Use You can switch between apps that are currently running. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Display currently running apps [Details] and drag your desired app icon from the left edge to the center.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching User Accounts How to Use You can switch to another user account by following these steps. Windows 8: The Basics 1. Open the Start screen [Details] and select an account name at the upper-right corner of the computer screen. Parts Description 2. Select your desired account name. Setup Network / Internet Hint To create a new user account, you need to sign in as an administrator. Then, open the Settings charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing Running Apps How to Use You can view running apps by displaying the list on the Start screen. [Details] Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Mouse/Touch pad operation Playback Backup / Recovery Security Other Operations Notifications Point to the upper-left corner, then move downward. Keyboard operation Press the (Windows) key and the Tab key at the same time.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Parts Description Overview Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations 1. Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Control Panel How to Use You can open Control Panel by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security 1. Open the charms [Details] and select the 2. Select Apps. 3. Enter “Control Panel” in the Search box. 4. Select Control Panel. Other Operations Notifications © 2012 Sony Corporation 143 Search charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Charms How to Use Windows 8: The Basics Parts Description You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Mouse/Touch pad operation Setup Network / Internet Connections Settings Point to the upper-right corner, then move downward. With a touch pad, you can also swipe in from the right edge.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Desktop How to Use Windows 8: The Basics You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. 1. Open the Start screen [Details] and select the Desktop tile.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the LCD Brightness How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections You can adjust the LCD brightness. 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys. Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Refer to Windows Help and Support [Details] for more information. 1. Right-click on the desktop [Details] and select Screen resolution. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). 1. Connect your VAIO computer to an HDMI equipped TV with an HDMI cable. [Details] 2. Turn on the TV. 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a TV with an HDMI Input Port How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). Refer to the manual that came with your TV for more information on installation and use. 1. Plug the power cord of your TV into an AC outlet and turn it on. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting an External Display or Projector How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Refer to the manual that came with your external display or projector for more information on installation and use. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on the LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Selecting Display Modes How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security You can switch the display output between the computer screen and an external display connected to your VAIO computer. 1. Turn on an external display. 2. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Multiple Monitors Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Setup A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key. The security key allows wireless devices that have the same key, such as a Wi-Fi access point and a computer, to communicate with each other on Wi-Fi.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Internet Connection Services How to Use Network / Internet The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).
Search VAIO User Guide Back | Back to Top Troubleshooting About the Network (LAN) How to Use Windows 8: The Basics Parts Description Setup Network / Internet The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied). Connect one end of a LAN cable to the LAN port on the computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Wi-Fi(R) (Wireless LAN) Standards How to Use Windows 8: The Basics Parts Description Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer. IEEE 802.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Connecting to the Internet with a Wired Connection Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting Disabling the Wi-Fi(R) (Wireless LAN) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations You can disable the Wi-Fi function by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Launching the Web Browser (WEB Button) By pressing the WEB button, you can launch the default web browser. Even when your VAIO computer is off, pressing the WEB button starts Windows, and launches the web browser.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the local regulations. Wi-Fi devices work on the 2.
and network access control and is also designed to secure all versions of 802.11 Search devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.
Search VAIO User Guide Back | Back to Top Troubleshooting Starting Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Before using Wi-Fi, make sure a Wi-Fi access point is on and operating. 1. Connect an access point to your VAIO computer.
Search Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About a Security Key for Wi-Fi(R) (Wireless LAN) © 2012 Sony Corporation 164
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description You can stop Wi-Fi communications by following these steps. 1. Open the charms [Details] and select the 2. Select Settings charm. (the network icon). 3. Select the desired access point and Disconnect.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Antivirus App for Your VAIO Computer How to Use Windows 8: The Basics Parts Description Protect your VAIO computer against computer viruses by using the antivirus app. You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher. To update the antivirus app, find the antivirus app installed on your VAIO computer from the following and follow these steps.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Entering Sleep Mode, Shutting Down, or Restarting You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery 1. Open the charms [Details] and select the 2. Select Settings charm. Power and Sleep, Shut down, or Restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery You can change the Rapid Wake settings in VAIO Control Center. Rapid Wake is enabled by default.
Search VAIO User Guide Back | Back to Top Troubleshooting Charge Indicator Status List How to Use Windows 8: The Basics The charge indicator light turns on or blinks differently according to conditions. Lit in orange Parts Description The battery pack is charging. (Turns off when charging is completed.) Setup The battery pack is running out of power.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. 1. Install the battery pack into your VAIO computer. [Details] 2. Plug your VAIO computer into an AC outlet.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a Power Source How to Use Windows 8: The Basics Parts Description Setup Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] 1. Plug one end of the power cord (1) into the AC adapter (3). 2. Plug the other end of the power cord into an AC outlet (2). 3. Plug the cable from the AC adapter (3) into the DC IN port (4) on your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Installing/Removing the Battery Pack How to Use Install the battery pack into the battery compartment on the bottom of your VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet To install the battery pack 1. Turn off your VAIO computer and close the LCD screen lid. 2. Slide the battery LOCK switch to the unlock position. 3.
Search 4. Slide the battery pack diagonally to take out from your VAIO computer. Note You will lose all unsaved data if you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter. Be sure to turn off the computer before removing the battery pack.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Read the following precautions before using Sleep mode. Some apps may not support Sleep mode. When running such apps, exit them before placing your VAIO computer into Sleep mode. Some USB devices may not support Sleep mode.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Power Source How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions before plugging your VAIO computer into an AC power source.
Search VAIO User Guide Back | Back to Top Troubleshooting Restarting Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer. 1. Save your data and close all running apps. 2. Open the charms [Details] and select the 3. Select Power and Restart. Your VAIO computer will restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Selecting a Power Plan How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Power management helps you set up power plans to suit your requirements for power consumption. 1. Open Control Panel. [Details] 2. Select Hardware and Sound and Power Options. 3. Select your desired power plan. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Shut down your VAIO computer properly to avoid losing unsaved data. 1. Turn off any peripherals connected to your VAIO computer. 2. Save your data and close all running apps. 3. Open the charms [Details] and select the 4. Select Settings charm. Power and Shut down.
Search VAIO User Guide Back | Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details] 1. Install the battery pack on your VAIO computer [Details], and then connect to an AC outlet. [Details] 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Using Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Notes on Using the Power Source Notes on Sleep Mode Extending the Battery Life Changing the Rapid Wake (Sleep Mode) Settings © 2012 Sony Corporation 181 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Bottom How to Use Windows 8: The Basics Parts Description Setup Describes the features on the bottom of the VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Front How to Use Windows 8: The Basics Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security 1. Built-in microphone (monaural) Other Operations Notifications 2. Built-in camera / Built-in camera indicator [Details] 3. LCD screen 4.
Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom © 2012 Sony Corporation 184 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications 1. DC IN port [Details] 2. LAN port [Details] 3. Monitor port [Details] 4. HDMI output port [Details] 5. Air exhaust vent 6.
9. USB ports × 3 [Details] 10. Optical disc drive [Details] 11. Drive eject button [Details] 12. Manual eject hole 13.
Search VAIO User Guide Back | Back to Top Troubleshooting About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button starts VAIO Care Rescue Mode.
Search VAIO User Guide Back | Back to Top Troubleshooting Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
6. Remove the new memory module from its antistatic bag. Search 7. Hold the memory module by its edge and slide it into the memory module slot with its end terminal facing downward while aligning the notch on the module with the small projection in the slot. 8. Hold the memory module by its edge and push in until it clicks into place as shown in the illustration. The latches on both sides of the slot snap into place to secure the module. Do not touch any ICs (black components) on the memory module. 9.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. Parts Description 1. Connect an external device to your VAIO computer. Setup 2. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking Supplied Items How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Check all items packed with the product before use. AC adapter Power cord Battery pack Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See Recovering from the Recovery Area for more information.
Search VAIO User Guide Back | Back to Top Troubleshooting Customizing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds. 1. Start VAIO Control Center. [Details] 2. Select your desired item and change the settings. Hint Some of the items will not be visible if you sign in as a user without administrative rights.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Conduct regular performance checks and tune-ups.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Adding and Removing Memory Modules How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before adding or removing memory modules, read the following precautions thoroughly. Your VAIO computer and memory modules use high precision components and electronic connector technology.
Search © 2012 Sony Corporation 195
Search VAIO User Guide Back | Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications This topic describes where to or not to place your VAIO computer and ergonomic instructions. Where to place your VAIO computer When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports.
brightness level of the display as well. You can reduce eye strain and muscle fatigue by adjusting the tilt andSearch brightness level of the computer screen to the proper position. Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting Updating Your VAIO Computer How to Use Windows 8: The Basics Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality. Parts Description Note Your VAIO computer must be connected to the Internet to download the updates. Setup Windows Update Windows Update enables you to make your VAIO computer more stable.
Search VAIO User Guide Back | Back to Top Troubleshooting Using VAIO Update How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing the System Information How to Use Windows 8: The Basics Parts Description Setup You can view the system information of your VAIO computer. For example, after installing a memory module, you can view the information to confirm system memory changes. 1. Start VAIO Care (Desktop). [Details] 2. Select About Your VAIO and System information. The system information of your VAIO computer is displayed.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Battery Charge Capacity How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.
Search VAIO User Guide Back | Back to Top Troubleshooting Extending the Battery Life How to Use Windows 8: The Basics Parts Description Setup Network / Internet When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Use Sleep mode. [Details] When you do not need to use your VAIO computer temporarily, you can use Sleep mode. To extend the battery life, use Sleep mode frequently.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Before using the battery pack, read the following precautions for correct use. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications About the battery pack The supplied battery pack is designed specifically for your VAIO computer.
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Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Sound. 3. Select the Playback tab. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use Windows 8: The Basics Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. 1. Connect external speakers to the headphones jack (not supplied).
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Parts Description 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. 1. Plug the microphone cable into the microphone jack [Details].
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Microphone Volume How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections You can adjust the volume level of the microphone. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Sound. 3. Select the Recording tab. 4. Double-click the microphone icon. 5. Select the Levels tab in the Microphone Properties window. 6.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations To reduce the volume using the Fn key 1. Press the F3 key while holding down the Fn key. The volume is turned down. To increase the volume using the Fn key 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Volume in Windows How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can adjust the volume on each device and app from Control Panel. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Adjust system volume under Sound. 3. Move the slider under Device or Applications up and down to your desired volume level.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging a USB Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Change the settings while the USB device is disconnected from the USB port that supports USB charging. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a USB Device How to Use Windows 8: The Basics Parts Description Setup You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information. 1. Choose the USB port (1) you prefer to use. 2.
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Search VAIO User Guide Back | Back to Top Troubleshooting About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting About the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Communicating with Another BLUETOOTH(R) Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function. [Details] 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3.
Search Related Topic About the BLUETOOTH(R) Function Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2012 Sony Corporation 218
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
About BLUETOOTH(R) Security Notes on Using the Wi-Fi(R) (Wireless LAN) Function © 2012 Sony Corporation 220 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping BLUETOOTH(R) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can stop BLUETOOTH communications by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4. Change the Bluetooth setting under Wireless devices to Off.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting an External Drive How to Use Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Windows 8: The Basics 1. Plug the power cord of your external drive into an AC outlet (1). Parts Description 2. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description About Region Codes The following is a list of DVD region codes indicating playable regions of DVD media. You can check the region codes of DVD media sold in the following countries or regions. 1. USA, Canada 2. Europe, Middle East, South Africa, Japan Setup Network / Internet Connections Settings Playback Backup / Recovery Security 3.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Handling Discs Read the following to protect data stored on discs and take proper care of discs. Be sure to hold the disc by its edges and central hole without touching the recording surface (playing surface), as shown below. Fingerprints and dust on the surface of a disc may cause a read or write error. Be sure to keep the disc clean.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Inserting/Removing a Disc Insert/remove a disc to/from your VAIO computer that is turned on. 1. Press the drive eject button. The drive tray slides out. Hint The location of the drive eject button varies depending on the model you purchased. It is located on the front or side of your VAIO computer. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Notes on Using Discs Windows 8: The Basics Observe the following notes when using discs on your VAIO computer. Parts Description Notes on playing discs Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Depending on system environment, you may find sound interruptions and/or dropped frames during DVD/BD/AVCHD playback.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer or the docking station.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Supported Discs This topic explains media types that are playable/recordable on your VAIO computer. The installed optical disc drive varies depending on the model you purchased. Check the specifications before use.
DVD-R/RW DVD+R/RW DVD+R DL (Double Layer) DVD-R DL (Dual Layer) DVD-RAM *2*3 Search Playback only CD-ROM DVD-ROM BD-ROM *1 Writing data to Ultra Speed CD-RW media is not supported. *2 The optical disc drive does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. *3 Writing data to single-sided DVD-RAM media (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported. DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 media are not supported.
RAM, and DVD-R (single layer or dual layer) media that are compliant with the Content Search Protection for Recordable Media (CPRM) standard. To record, edit, or play copyright protected content, Blu-ray Disc media employs the Advanced Access Content System (AACS) technology. To use Blu-ray Disc media continually, you need to update the AACS key. You can update the AACS key through the Internet. Follow a message displayed on a recording, editing, or playback app you are using.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Button Assignment (VAIO Button) How to Use You can change the current task assigned to the VAIO button. [Details] Windows 8: The Basics 1. Press and hold down the VAIO button. The settings window appears. Parts Description 2. Change the current task to your desired one. You can select a task from the list. Setup 3. Select OK.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Changing the Keyboard Backlight Settings You can turn on and off the keyboard backlight by changing the keyboard backlight settings. 1. Start VAIO Control Center [Details] and select Mouse and Keyboard. Parts Description 2. Change the keyboard backlight settings in Keyboard Backlight. The settings window appears. Follow the on-screen instructions to change the settings.
Search VAIO User Guide Back | Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Parts Description Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn+F2 → Press and hold down the Fn key, then press the F2 key. Some keyboard functions can only be used while Windows is running. Setup Fn + Windows 8: The Basics (F1) Disables and enables the touch pad.
Search VAIO User Guide Back | Back to Top Troubleshooting About Recovery How to Use Windows 8: The Basics Parts Description Setup Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refresh your VAIO computer first if the computer becomes unstable. If the problem persists, recover the computer.
Why do I have to create Recovery Media? Search Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery. Create the Recovery Media immediately after the computer is ready for use.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1. Open the charms [Details] and select the Search charm. 2. Select Apps and enter “Computer“ in the Search box. 3. Select Computer. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications To create Recovery Media Hint You can use DVDs, Blu-ray Disc, and a USB flash drive as Recovery Media.
You have formatted your built-in storage device without using VAIO Care (Rescue Search Mode) : Recover or maintain your system. Do not touch or soil the surface of the discs. Fingerprints or dust on the surface may cause read/write errors. To create Recovery Media, you may need the free space on the C: drive more than double capacity of media you use.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Recovery How to Use Read the following notes thoroughly before recovering your VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Important notes on recovery Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from Recovery Media How to Use Windows 8: The Basics If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media will take longer than using the recovery area. Parts Description 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from the Recovery Area How to Use Windows 8: The Basics You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media. See Notes on Recovery [Details] before recovering the computer. Parts Description 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Refreshing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps. 1. Press the ASSIST button while your VAIO computer is off.
About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation 243 Search
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Removing Recovery Content to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data to free up disk space on the C: drive (or the last drive in your drive list, for example D: drive).
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. 2. Start VAIO Care (Desktop) [Details] and perform necessary operations. Setup Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Disabling the Tapping Function on the Touch Pad How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations. 1. Start VAIO Control Center [Details] and select Mouse and Keyboard. 2. Select Details under Touchpad Operations. 3. Clear the Enable tap functions check box. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Enabling/Disabling the Gesture Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can enable/disable the gesture function of the touch pad on your VAIO computer. With the gesture function, you can perform the following operations. Scroll Back/Forward Zoom in/Zoom out Open the app menu Open the charms Switch apps Follow these steps to enable/disable the gesture function. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Enabling/Disabling the Touch Pad How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections You can enable/disable the touch pad on your VAIO computer. 1. Press and hold down the Fn key and press the F1 key. Each time you press the keys, the touch pad is enabled/disabled. Hint Be sure to connect a mouse before disabling the touch pad.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Touch Pad How to Use Windows 8: The Basics By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button zone or the right button zone to execute various commands or display menus. Parts Description Setup Network / Internet Connections Settings 1. Left button zone 2.
from side to side to perform the back/forward operation without moving the pointer. To zoom in or out Search While viewing websites, pictures, etc., pinch on the touch pad with two fingers for zooming. Pinch open to zoom in or pinch close to zoom out. To open the app menu Put your finger on the top edge of the touch pad and slide the finger down. The app menu does not appear if an app does not support the app menu.
Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling/Disabling the Gesture Function © 2012 Sony Corporation 251 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Removing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2. Select Start BIOS setup.
Search VAIO User Guide Back | Back to Top Troubleshooting Setting/Changing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. There are two types of passwords.
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Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps. The built-in camera indicator light is on while the built-in camera is in use. Network / Internet Hint The apps installed on your VAIO computer vary depending on the computer’s configurations.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Notes on the Built-in Camera Do not scratch or soil the area on and around the built-in camera, as it may cause poorquality images. Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Creating/Changing/Removing Your Windows Password Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. [Details] 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Your VAIO computer has only one partition (C: drive) as the factory default setting.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Partitions How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings This topic describes how to create partitions. Note If you reduce the volume of the C: drive partition, you may not create Recovery Media or complete the recovery process successfully because the free space on the built-in storage device is not sufficient. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About Backup How to Use Windows 8: The Basics Parts Description Setup The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed. It is strongly recommended that you back up your data regularly.
Search VAIO User Guide Back | Back to Top Troubleshooting About Types of Backup How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Backing Up Your Data when You cannot Start Windows If you cannot start Windows, back up your data with VAIO Care (Rescue Mode) : Recover or maintain your system. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery To rescue your data 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2.
Your VAIO computer automatically restarts 72 hours after VAIO Care (Rescue Search Mode) : Recover or maintain your system starts. If 72 hours have passed during the backup process, the process will be stopped and the computer will restart. There is no way to resume the process. Rescued files may be divided into two or more files and saved in a specified location or renamed, depending on the location you select. Use VAIO Data Restore Tool to restore the rescued files.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating a Restore Point How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created. Typically, restore points are created automatically, for example when you install a driver.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows, follow these steps to restore computer system files. 1. Insert Recovery Media (optical discs) into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode. 2. Turn off your VAIO computer. Setup Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Restoring Your Data with VAIO Data Restore Tool How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode) : Recover or maintain your system. For instructions on how to use the app, refer to the help file included with the app. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About “Memory Stick” How to Use Windows 8: The Basics Parts Description “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/.
Search VAIO User Guide Back | Back to Top Troubleshooting Compatible “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations The “Memory Stick” slot on your VAIO computer can accommodate the following sizes and types of media: “Memory Stick Duo” “Memory Stick PRO Duo” “Memory Stick PRO-HG Duo”* “Memory Stick Micro” * The “Memory Stick Duo” slot on your VAIO computer does not support 8-bit paralle
Search VAIO User Guide Back | Back to Top Troubleshooting Formatting “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick” when formatting the media. If you want to reformat the media with your VAIO computer, follow these steps.
Search VAIO User Guide Back | Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
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Search VAIO User Guide Back | Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can use “Memory Stick” to save data or transfer images between a digital camera and your VAIO computer. To insert/remove “Memory Stick”, follow these steps. To Insert “Memory Stick” 1. Locate the “Memory Stick” slot. 2.
Related Topic About “Memory Stick” Compatible “Memory Stick” Formatting “Memory Stick” Notes on Using “Memory Stick” © 2012 Sony Corporation 273 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
Search Related Topic Inserting/Removing SD Memory Cards © 2012 Sony Corporation 275
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Windows 8: The Basics Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick” connector with your finger or metal objects.
If you insert the media directly into the “Memory Stick Duo” slot without the adaptor, you Search may not be able to remove it from the slot. Keep “Memory Stick Micro” and “M2” Duo adaptors away from children. They are harmful if swallowed.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use About the International ENERGY STAR(R) Program Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Software License How to Use Windows 8: The Basics This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Back | Back to Top Troubleshooting Handling the Built-in Storage Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Search VAIO User Guide Back | Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Computer If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable. You may want to have the computer checked by qualified personnel before operating it again.
Search VAIO User Guide Back | Back to Top Troubleshooting Trademarks How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
owners. In the manual, the ™ or ® marks are not specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners. Not all the software listed above may be delivered with your model.
Search VAIO User Guide Back | Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. When cleaning your VAIO computer Turn off your VAIO computer, unplug the AC adapter, and remove the battery pack before cleaning the computer.
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Audio What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware What should I do if I do not hear sound from speakers or headphones? Apps What should I do if I hear microphone feedback from speakers when using my microphone? Network / Internet What should I do if my microphone does not work? Backup / Recovery What should I do if sound interru
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Apps What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I use BLUETOOTH(R) devices when I swit
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top CD/DVD/BD What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? What should I do if I cannot remove the disc from the optical disc drive? Why can’t I write data to a disc? Why does it take time to write data to DVD writable media? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 287
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 288
Search VAIO User Guide How to Use Troubleshooting Hardware Back | Back to Top HDMI What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 289
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Troubleshooting Hardware Back | Back to Top Microphone What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if my microphone does not work? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 291
Search VAIO User Guide How to Use Back | Back to Top Power What should I do if I cannot turn off my VAIO computer? Troubleshooting Hardware Apps Network / Internet What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? What should I do if my VAIO computer does not enter Hibernate mode? What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Backup / Recovery What should I do if my VAIO computer does not turn on or the pow
Search VAIO User Guide How to Use Back | Back to Top Touch pad How do I avoid unintentional clicks caused by a light touch on the touch pad? Troubleshooting How do I disable the touch pad? Hardware What should I do if my VAIO computer screen freezes? Apps What should I do if the pointer does not move? Network / Internet Why can’t I use the touch pad? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 293
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 295
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top Battery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? Why can’t I fully charge my battery pack? Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Cor
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Back | Back to Top Camera What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? Why are captured images poor in quality? Why does the viewfinder show no images or poor-quality images? Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 297
Search VAIO User Guide How to Use Back | Back to Top Display How do I change the LCD brightness? Troubleshooting Hardware What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? Apps What should I do if captured images contain dropped frames and audio interruptions? Network / Internet What should I do if captured images flicker? Backup / Recovery Security Peripheral Devices What should I do if my computer screen goes blank? W
Search VAIO User Guide How to Use Back | Back to Top Keyboard What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my VAIO computer screen freezes? Hardware What should I do if my keyboard configuration is wrong? Apps What should I do if the pointer does not move? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 299
Search VAIO User Guide How to Use Back | Back to Top Memory card Why can’t I write data to a memory card? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 300
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 301
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps You might be looking for the following topics: What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 302
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top USB What should I do if I cannot charge the device connected to the USB port that supports USB charging? You might be looking for the following topics: What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 303
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Display Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices You might be looking for the following topics: How do I change the LCD brightness? What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray
Search VAIO User Guide How to Use Back | Back to Top Software What should I do if my game software does not work or it keeps crashing? Troubleshooting Hardware Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 305
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Apps What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I use BLUETOOTH(R) devices when I swit
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Back | Back to Top Recovery How can I reinstall the original apps and drivers? Troubleshooting How can I restore my VAIO computer system to its factory default settings? Hardware How do I create Recovery Media? Apps What should I do if I cannot create Recovery Media? Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Backup / Recovery What should I do if I cannot start/complete the recovery process? Security What
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 310
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 311
Search VAIO User Guide How to Use Back | Back to Top Printer What should I do if I cannot print a document? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 312
Search VAIO User Guide How to Use Back | Back to Top USB What should I do if I cannot print a document? Troubleshooting What should I do if my VAIO computer does not recognize the USB device? Hardware Apps You might be looking for the following topics: What should I do if I cannot charge the device connected to the USB port that supports USB charging? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 313
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I forget the power-on password to start my VAIO computer? If you forget the password [Details], you cannot start your VAIO computer. When you forget your user password: Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware Apps To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound. [Details] Check if the volume in Windows is not turned off or minimized.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if my microphone does not work? Check if your microphone is selected as a recording device. Open Control Panel [Details] and select Hardware and Sound. Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab. If not, select the icon and Set Default.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if sound interruptions occur during video or audio playback? Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters. If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if I cannot use the BLUETOOTH(R) function? Make sure the WIRELESS indicator light on your VAIO computer is on. When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function. Make sure the BLUETOOTH function is enabled. Open the charms [Details] and select the Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? See What should I do if I cannot find the BLUETOOTH device I want to communicate with?. [Details] Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Hardware Make sure the BLUETOOTH function is enabled. Settings charm. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, then select Wireless in the left pane. Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why can’t I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why can’t I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? Hardware Apps The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Sign in to the computer as a user with administrative rights.
Search VAIO User Guide Back | Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or apps in use. Move your VAIO computer and BLUETOOTH device closer to each other.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Hardware Exit all running apps other than the playback app. Apps Try using other playback apps, such as a DVD playback app. Network / Internet To play DVD media with Content Protection for Recordable Media (CPRM), you need to install a CPRM pack for the playback app on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot remove the disc from the optical disc drive? The drive eject button may not work depending on your VAIO computer status. Exit all running apps and press the drive eject button. If the problem persists, restart the computer and press the drive eject button again.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to a disc? Troubleshooting Hardware DVD+R DL, DVD+R, DVD-R DL, or DVD-R media are not rewritable. You can write data to such media only once and cannot delete data on the media. See Supported Discs for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why does it take time to write data to DVD writable media? In disc-at-once mode, it may take about 20 to 40 minutes to complete the writing process after the progress bar reaches 100%. This is normal and does not indicate a malfunction, so wait until the process is complete.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? Hardware Check if the Blu-ray Disc playback app settings are correctly configured. Apps Network / Internet Backup / Recovery Security If your VAIO computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Hardware Reconnect the HDMI cable (not supplied). [Details] Apps Network / Internet Backup / Recovery Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display. Change the screen resolution of the connected TV or external display.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware Apps Network / Internet Backup / Recovery If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? See What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. [Details] Apps Make sure the access point is on. Network / Internet Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Hardware Enable the Wi-Fi function. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, and select Wireless in the left pane. Turn off Airplane mode and change the Wi-Fi setting under Wireless devices to On. Network / Internet Backup / Recovery Security Peripheral Devices Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security What should I do if I cannot turn off my VAIO computer? Follow any of these procedures to exit all running apps and then turn off your VAIO computer again. Drag the app from the top center of the screen to the bottom center. [Details] Press the Alt+F4 keys. If there is unsaved data, save it at the confirmation prompt.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? You may have accidently pressed the ASSIST button rather than the (Power) button. Exit VAIO Care Rescue Mode and locate the (Power) button on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my VAIO computer does not enter Hibernate mode? Select Choose what the power button does in the Power Options window. [Details] Select Change settings that are currently unavailable, the Hibernate check box, and Save changes.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? Hardware Apps Network / Internet The battery pack may not be installed properly. Remove the battery pack and reinstall it properly. [Details] If the problem persists, it means the installed battery is not compatible with your VAIO computer. Remove the battery pack.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank? Hardware Make sure the brightness and contrast controls are adjusted correctly. Apps Network / Internet Backup / Recovery Security Peripheral Devices An external display may be selected as the display output. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Why does a message appear and Windows fail to start when I turn on my VAIO computer? The BIOS boot options may have been incorrectly configured. Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, select Start BIOS setup, and change the Boot Mode setting, then restart the computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware How do I avoid unintentional clicks caused by a light touch on the touch pad? To avoid unintentional operation, disable the tapping function.
Search VAIO User Guide Back | Back to Top How to Use How do I disable the touch pad? Troubleshooting Hardware Press the Fn+F1 keys to disable the touch pad. [Details] Alternatively, start VAIO Control Center [Details], then disable the touch pad.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer screen freezes? Hardware Restart your VAIO computer. Press the Ctrl+Alt+Delete keys, select Apps the computer screen, and then select Restart. If the problem persists, press and hold down the (Power) button for more than four seconds, or slide the (Power) switch to the right for more than four seconds.
Search VAIO User Guide Back | Back to Top How to Use What should I do if the pointer does not move? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices If your finger reaches an edge of the touch pad, the pointer will not move. You will need to lift your finger, and then place it back on the center of the touch pad. The pointer may not move temporarily as expected depending on the condition of your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I use the touch pad? Troubleshooting The touch pad is disabled. Hardware Press the Fn+F1 keys to enable the touch pad. [Details] Alternatively, start VAIO Control Center [Details], then enable the touch pad. Apps If a mouse is connected to your VAIO computer, disconnect it.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your VAIO computer, remove the battery pack, and then reinstall it.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I fully charge my battery pack? Troubleshooting Hardware Apps The battery care function is enabled. Start VAIO Control Center [Details] and change the settings in the Power and Battery window. If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your app may cause dropped frames. Refer to the help file included with the app for more information. There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using.
Search VAIO User Guide Back | Back to Top How to Use What should I do if captured images flicker? Troubleshooting Hardware Apps This problem occurs when you use the built-in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera.
Search VAIO User Guide Back | Back to Top How to Use Why are captured images poor in quality? Troubleshooting Hardware Apps Images captured under fluorescent light may contain light reflections. A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why does the viewfinder show no images or poorquality images? Some camera apps may not work correctly when another camera app is running. Exit the current app before starting another. You may not be able to use another camera app that uses the built-in camera while using the gesture function.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. The CPU load increases.
Search VAIO User Guide Back | Back to Top How to Use How do I change the LCD brightness? Troubleshooting Hardware Apps Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. [Details] To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my computer screen goes blank? Hardware Make sure your VAIO computer is on and not in a power saving mode. [Details] Apps Make sure your VAIO computer is securely plugged into an AC outlet [Details] and the power indicator light is on. Network / Internet The computer screen may be off. Press any key on the keyboard.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if no image is displayed on my external display or TV screen? Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example an app menu, may not be displayed correctly, depending on the apps you are using. Refer to Windows Help and Support for more information on how to change the text size.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if videos are not displayed on the computer screen? Hardware Your VAIO computer may not have sufficient video memory to display high resolution videos. In such a case, lower the resolution of the LCD screen. [Details] Apps If you have selected to use an external display using the Fn+F7 keys and the external display is disconnected from your VAIO computer, the computer screen may be unable to display the video.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if videos are not displayed smoothly? It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. If you have set the display output to both the computer screen and an external display, change the display output to either of them.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security What should I do if I cannot enter certain characters with my keyboard? Check if the Num lock indicator light is on or off. When the indicator light is on, you can enter the numbers printed on the keys. When the indicator light is off, you can enter the letters and symbols printed on the keys. Press the Num Lk key to turn the Num Lock indicator light on or off.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Hardware Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I forget the Windows password? Hardware The Windows password is case-sensitive. Check your password and enter again. Apps Log on using a user account that has system administrator privileges to reset your password. Network / Internet If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Press and hold down the (Power) button for more than four seconds and check if the power indicator light is off. Then, restart your VAIO computer and enter the correct password.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if my game software does not work or it keeps crashing? Check the website of the game if there are any patches or updates to download. Make sure you have installed the latest video driver software. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot charge the device connected to the USB port that supports USB charging? Make sure that the USB Charging setting is enabled.
Search VAIO User Guide Back | Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Hardware Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer. Apps Make sure your printer is on. Refer to the manual that came with your printer for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. Apps Network / Internet Backup / Recovery Security Peripheral Devices If you are using a printer, check if the power cable is connected properly to an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use How can I reinstall the original apps and drivers? Troubleshooting Hardware Apps You can restore the preinstalled apps and drivers using VAIO Care. To restore them, start VAIO Care [Details] and then select Advanced Tools, Restore and recovery, and Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Search VAIO User Guide Back | Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot create Recovery Media? Try the suggestions below: Download and install the latest updates using VAIO Update. [Details] Restart your VAIO computer. And then, try to create Recovery Media again. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. Try other reliable media.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot start/complete the recovery process? Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO computer again.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Apps Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Network / Internet Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.