User's Manual

13
Troubleshooting
If you have any problem, use the following checklist before asking for repairs. If the problem persists, contact your Sony
service representative.
Symptom Cause Solution
The unit does not turn
on.
The unit is not correctly inserted into the slot of the
camcorder or the wireless adapter.
Insert the unit until it is firmly and completely in,
and then secure it with the mounting screws.
There is no sound. The channel setting on the transmitter is different
from that on the receiver.
Use the same channel setting on both the
transmitter and receiver.
The compander mode setting on the transmitter is
different from that on the receiver.
Use the same compander mode setting on both
the transmitter and receiver.
When the receiver is attached to a wireless
adapter, the setting of the sync signal is not
appropriate.
Using the sync signal selection (SYNC SOURCE)
function, set the sync signal to INTERNAL.
When an external sync signal is used, confirm the
connection of the sync signal, and set to AUTO or
EXTERNAL.
The sound is
distorted.
The channel setting on the transmitter is different
from that on the receiver.
Use the same channel setting on both the
transmitter and receiver.
The compander mode setting on the transmitter is
different from that on the receiver.
Use the same compander mode setting on both
the transmitter and receiver.
There is sound
interruption or noise.
The channel setting on the transmitter is different
from that on the receiver.
Use the same channel setting on both the
transmitter and receiver.
Two or more transmitters are set to the same
channel.
Two or more transmitters cannot be used on the
same channel. Refer to the frequency list stored
on the supplied CD-ROM, and reconfigure the
channel on each transmitter.
The transmitters are not set to the channels within
the same channel group.
The channel plan is set so that no signal
interference occurs when two or more transmitters
are used simultaneously. Set each transmitter to a
different channel within the same channel group.
Adjacent channels are being used. Use the channels separated by at least two
channels (250 kHz).
Jamming radio waves are being received. Set the channel on the receiver to a channel for
which the RF indicator does not light, or use the
Clear Channel Scan function to switch to a
channel without interference. Then, set the
transmitter to the same channel as the receiver.
If using two or more transmitters, change to a
channel group that is not affected.
The squelch function is set to OFF. Set the squelch function to ON (page 7).
The RF indicator on
the receiver lights up
even when the
transmitter is off.
Jamming radio waves are being received. Set the channel on the receiver to a channel for
which the RF indicator does not light, or use the
Clear Channel Scan function to switch to a
channel without interference. Then, set the
transmitter to the same channel as the receiver.
If using two or more transmitters, change to a
channel group that is not affected.
The transmitter
channel cannot be set
with infrared
transmission.
The infrared receptor on the transmitter is too far
from the infrared transmission port on the receiver.
Reduce the distance between the infrared receptor
on the transmitter and the infrared transmission
port on the receiver to within about 20 cm (8 in.).
Interference from infrared communications
between other devices or from direct sunlight is
present.
The transmitting distance is reduced when
interference from strong sunlight, for example, is
present. Place the transmitter and receiver as
close to each other as possible.