Search Troubleshooting How to Use Parts Description Setup Network / Internet VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Parts Description VAIO computer Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 2
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Setup Battery Memory module Power Supplied items VAIO computer Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 3
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Network / Internet Button Internet LAN Wireless LAN Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 4
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Connections Audio BLUETOOTH Battery CD/DVD/BD Display HDMI Headphones Internet LAN Microphone Optical digital output Peripheral device Power Speakers USB Wireless LAN Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 5
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting Back | Back to Top Settings Audio BIOS Battery Button CD/DVD/BD Camera Display HDMI Keyboard Memory module Microphone Optical digital output Password Peripheral device Settings Power Security Playback Service and support Speakers Touch pad VAIO computer How to Use Parts Description Setup Network / Internet Connections Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 6
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Playback CD/DVD/BD HDMI Peripheral device Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 7
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Backup / Recovery BIOS Backup Built-in storage device Button CD/DVD/BD Partition Recovery Service and support VAIO computer Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 8
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Security BIOS Internet Password Service and support VAIO computer Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 9
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Other Operations Battery Built-in storage device Button CD/DVD/BD Camera Internet Keyboard Memory card Memory module Partition Power Touch pad USB VAIO computer Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 10
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Notifications CD/DVD/BD Care and maintenance Important notice Product registration Read this first Security Service and support Supplied items VAIO computer Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Corporation 11
Search How to Use Troubleshooting Hardware Software VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Read This First How to Use Parts Description Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen User Guide. Setup About your VAIO computer’s configuration Network / Internet To find out about the configuration of your VAIO computer, follow these steps and visit the Sony online support website. Connections Settings Playback 1.
Information on how to recover and back up your VAIO computer, as well as troubleshooting information Safety Information Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology. Other references Help and Support General information and technical assistance for your VAIO computer. (Start) and Help and Support. To access Help and Support, click Choose from the following categories to find the answers you need.
Related Topic About Online Support Website © 2011 Sony Corporation 15
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Back | Back to Top VAIO computer Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Parts and Controls on the Sides Describes the features on the sides of the VAIO computer, such as connection ports.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Battery Installing/Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer. Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Power Installing/Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer. Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top VAIO computer Checking Supplied Items Check all items packed with the product before use. Parts Description Notes on Adding and Removing Memory Modules Setup Adding and Removing Memory Modules Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Memory module Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Supplied items Checking Supplied Items Check all items packed with the product before use.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Button Using the Internet without Starting Windows (Quick Web Access)(the Web button) The Quick Web Access function enables you to access the Internet without starting Windows.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top LAN About the Internet Connection Services The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Internet About the Internet Connection Services The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Back | Back to Top Wireless LAN About the Internet Connection Services The following types of Internet connection services are available. About the Wireless LAN Standards The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Back | Back to Top Audio Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Back | Back to Top Battery Installing/Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Back | Back to Top Display Using the Multiple Monitor Function The Multiple Monitor function allows you to distribute portions of your desktop across separate displays.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Headphones Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top LAN About the Internet Connection Services The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Optical digital output Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Power Installing/Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer. Connecting a Power Source Connect your VAIO computer to an AC power source.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top USB Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top BLUETOOTH About the BLUETOOTH(R) Function You can establish wireless communications between your VAIO computer and other BLUETOOTH devices such as another computer, a mobile phone, modem, PDA, digital still camera, headset or mouse.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top CD/DVD/BD Connecting an External DVD Drive Connect an external DVD drive or hard disk drive to a USB port on your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top HDMI Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied).
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Internet About the Internet Connection Services The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Microphone Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Peripheral device Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Speakers Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Back | Back to Top Wireless LAN About the Internet Connection Services The following types of Internet connection services are available. About the Wireless LAN Standards The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Audio Adjusting the Speakers Volume You can change the volume level of the speakers and headphones. Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Battery Notes on Using the Battery Pack Before using the battery pack, read the following precautions for correct use. Using Sleep Mode In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay turned on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Display Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Using the Multiple Monitor Function The Multiple Monitor function allows you to distribute portions of your desktop across separate displays.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Keyboard Changing the Button Assignment (VAIO Button) You can change the current task assigned to the VAIO button.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Microphone Adjusting the Microphone Volume You can adjust the microphone volume.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Password Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Back | Back to Top Power Using Sleep Mode In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay turned on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Service and support Using VAIO Update VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Touch pad Using the Touch Pad By sliding your finger on the touch pad, you can move the pointer on the computer screen. Parts Description Enabling/Disabling the Touch Pad Setup Disabling the Tapping Function on the Touch Pad Network / Internet You can enable/disable the touch pad on your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top BIOS Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Button Changing the Button Assignment (VAIO Button) You can change the current task assigned to the VAIO button.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Camera Using the Built-in Camera If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top HDMI Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied).
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Memory module Viewing the System Information You can view the system information of your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Optical digital output Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Peripheral device Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Speakers Adjusting the Speakers Volume You can change the volume level of the speakers and headphones.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top VAIO computer Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Customizing Your VAIO Computer Setup VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Back | Back to Top CD/DVD/BD Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Peripheral device Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the c
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top HDMI Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top BIOS Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Back | Back to Top Built-in storage device Creating Other Drives (modifying partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Back | Back to Top Recovery Removing Recovery Contents to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top VAIO computer Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. About the ASSIST Button Setup Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Backup About Backup The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Partition Creating Other Drives (modifying partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can regularly conduct performance checks and tune-ups on your VAIO computer to keep it running at an optimum level. Launch VAIO Care whenever a problem arises.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top BIOS Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top Password Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top VAIO computer Using VAIO Update VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Internet Using the Antivirus Software for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus software.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Service and support Using VAIO Update VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Battery Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Extending the Battery Life Setup When your VAIO computer is running on battery power, you can extend the battery life using the following methods.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Button Using the Internet without Starting Windows (Quick Web Access)(the Web button) The Quick Web Access function enables you to access the Internet without starting Windows.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Camera Using the Built-in Camera If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Keyboard Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Memory module Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Back | Back to Top Power Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Turning on Your VAIO Computer Turn on your VAIO Computer to start Windows.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top USB Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Built-in storage device Creating Other Drives (modifying partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Back | Back to Top CD/DVD/BD Inserting/Removing a Disc Insert/remove a disc to/from your VAIO computer that is turned on.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Back | Back to Top Internet Using the Internet without Starting Windows (Quick Web Access)(the Web button) The Quick Web Access function enables you to access the Internet without starting Windows.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Memory card About “Memory Stick” “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Back | Back to Top Partition Creating Other Drives (modifying partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Back | Back to Top Touch pad Using the Touch Pad By sliding your finger on the touch pad, you can move the pointer on the computer screen.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Back | Back to Top VAIO computer Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top CD/DVD/BD Handling Discs Read the following to protect data stored on discs and take proper care of discs. Parts Description Notes on Using Discs Setup Supported Discs Network / Internet Observe the following notes when using discs on your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Important notice About the Software License This product contains software owned by Sony and licensed by third parties. Parts Description Safety Information Setup Trademarks Refer to the supplied safety manual for detailed safety information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Read this first Read This First Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen User Guide.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Service and support Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality. About Online Support Website Setup The online support website provides information about frequently asked questions about your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top VAIO computer Checking Supplied Items Check all items packed with the product before use. Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Care and maintenance Cleaning Your VAIO computer/LCD screen Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Product registration About Online Support Website The online support website provides information about frequently asked questions about your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Parts Description Back | Back to Top Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Troubleshooting How to Use Back | Back to Top Supplied items Checking Supplied Items Check all items packed with the product before use.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Back | Back to Top Hardware Audio BIOS BLUETOOTH Battery CD/DVD/BD Camera Computer Display Floppy disk HDMI Keyboard LAN Memory card Microphone Security Password Power Peripheral Devices Software Touch pad USB Wireless LAN Troubleshooting Hardware Software Network / Internet Backup / Recovery © 2011 Sony Corporation 102
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Software Display Internet Software Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 103
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Network / Internet BLUETOOTH LAN Wireless LAN Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 104
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Backup / Recovery Floppy disk Recovery USB Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 105
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Security BIOS Password Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 106
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Peripheral Devices Floppy disk Printer USB Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 107
Welcome Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version for more information.
To access Windows Help and Support, click (Start) and Help and Support. ^ Go to top Connecting to the Internet You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide. Before connecting to the Internet Before using the Internet, you will need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
^ Go to top Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer's efficiency, security, and functionality. Note Your VAIO computer must be connected to the Internet to download the updates. To use Windows Update Windows Update enables you to make your VAIO computer more stable. 1. Click (Start), All Programs, and Windows Update. 2. Follow the on-screen instructions.
Do not press the ASSIST button while your VAIO computer is in Hibernate mode. Hint Alternatively, click (Start), All Programs, and VAIO Care to launch VAIO Care. See the help file included with VAIO Care for more information. Pressing the ASSIST button while your VAIO computer is off launches VAIO Care Rescue. VAIO Care Rescue can be used to recover the computer in case of emergency, for example, when Windows does not start.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About Online Support Website How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The online support website provides information about frequently asked questions about your VAIO computer. Sony online support website USA http://esupport.sony.com/EN/VAIO/ Canada http://www.sony.ca/support/ (English) http://www.fr.sony.
All Programs, VAIO Care, and Contact Sony.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Parts and Controls on the Front How to Use Parts Description Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Setup Network / Internet Connections Settings Playback Backup / Recovery Security 1. Built-in microphone (monaural) Built-in camera indicator [Details] Built-in camera [Details] Other Operations Notifications 2.
Disc drive indicator Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom © 2011 Sony Corporation 115
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Parts and Controls on the Sides How to Use Parts Description Describes the features on the sides of the VAIO computer, such as connection ports. Setup Network / Internet Connections Settings Playback Backup / Recovery 1.
Parts and Controls on the Front Parts and Controls on the Bottom © 2011 Sony Corporation 117
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Parts and Controls on the Bottom How to Use Parts Description Setup Network / Internet Connections Describes the features on the bottom of the VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Checking Supplied Items How to Use Parts Description Setup Network / Internet Check all items packed with the product before use. AC adapter Power cord Battery pack Hint Connections Settings No recovery media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See Recovering from the Recovery Area for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before adding or removing memory modules, read the following precautions thoroughly. Your VAIO computer and memory modules use high precision components and electronic connector technology.
Viewing the System Information © 2011 Sony Corporation 121
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
6. Remove the new memory module from its antistatic bag. 7. Hold the memory module by its edge and slide it into the memory module slot with its end terminal facing downward while aligning the notch on the module with the small projection in the slot. 8. Hold the memory module by its edge and push in until it clicks into place as shown in the illustration. The latches on both sides of the slot snap into place to secure the module. Do not touch any ICs (black components) on the memory module. 9.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use Parts Description This topic describes where to or not to place your VAIO computer and ergonomic instructions. Setup Where to place your VAIO computer Network / Internet Connections Settings When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports. You leave enough space around the computer.
or slightly below eye level when you are sitting in front of your VAIO computer. Adjust the brightness level of the display as well. You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position. Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Setup 1. Connect an external device to your VAIO computer and turn on the computer. Network / Internet 2. Press the F11 key repeatedly until the VAIO logo disappears.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Customizing Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds. 1. Click (Start), All Programs, and VAIO Control Center. 2. Select your desired item and change the settings.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Viewing the System Information How to Use Parts Description Setup Network / Internet Connections Settings You can view the system information of your VAIO computer. For example, after installing a memory module, you can view the information to confirm system memory changes. 1. Click (Start), All Programs, and VAIO Control Center. 2. Click System Information and System Information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Using VAIO Update How to Use Parts Description Setup Network / Internet Connections Settings VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can regularly conduct performance checks and tune-ups on your VAIO computer to keep it running at an optimum level. Launch VAIO Care whenever a problem arises.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Updating Your VAIO Computer How to Use Parts Description Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality. Setup Note Your VAIO computer must be connected to the Internet to download the updates. Network / Internet Windows Update Windows Update enables you to make your VAIO computer more stable.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About the ASSIST Button How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button starts VAIO Care Rescue.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Installing/Removing the Battery Pack How to Use Parts Description Setup Network / Internet Connections Install the battery pack into the battery compartment on the bottom of your VAIO computer. To install the battery pack 1. Turn off your VAIO computer and close the LCD screen lid. 2. Slide the battery LOCK switch to the unlock position. 3.
4. Slide the battery pack diagonally to take out from your VAIO computer. Note You will lose all unsaved data if you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter. Be sure to turn off the computer before removing the battery pack.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Charging the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. 1. Install the battery pack into your VAIO computer. [Details] 2.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Before using the battery pack, read the following precautions for correct use. About the battery pack The supplied battery pack is designed specifically for your VAIO computer.
When the battery pack is running out of power If the battery pack runs out during your absence, power will be cut off and any data you are working on will be lost. While your VAIO computer is running on battery power, save data frequently and manually place the computer into Hibernate mode if necessary.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Using Sleep Mode How to Use Parts Description Setup Network / Internet Connections In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay turned on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example. The power indicator light blinks in orange slowly while your VAIO computer is in this mode.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Using Hibernate Mode How to Use Parts Description In Hibernate mode, the current state of your VAIO computer is saved to the built-in storage device, and then the computer is turned off. Hibernate mode is useful when you do not intend to use the computer for an extended period of time. Setup Network / Internet Connections Settings To activate Hibernate mode 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Sleep Mode How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Read the following precautions before using Sleep mode. Some software applications may not support Sleep mode. When running such applications, exit them before placing your VAIO computer into Sleep mode. Some USB devices may not support Sleep mode.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Selecting a Power Plan How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Power management helps you set up power plans to suit your requirements for power consumption. 1. Click (Start), Control Panel, Hardware and Sound, and Power Options. 2. Select your desired power plan. 3.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Extending the Battery Life How to Use Parts Description Setup Network / Internet Connections Settings Playback When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Use the power saving mode. [Details] When you do not need to use your VAIO computer temporarily, you can use either Sleep mode or Hibernate mode.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Charge Indicator Status List How to Use Parts Description The charge indicator light turns on or blinks differently according to conditions. Setup Lit in orange The battery pack is charging. (Turns off when charging is completed.) Network / Internet Blinks along with the green power indicator The battery pack is running out of power.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About Power Saving Mode How to Use Parts Description Setup Network / Internet Connections Settings Your VAIO computer has power saving modes to conserve power while you are not using the computer in addition to the normal operating mode.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting a Power Source How to Use Parts Description Setup Network / Internet Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] 1. Plug one end of the power cord (1) into the AC adapter (3). 2. Plug the other end of the power cord into an AC outlet (2). 3.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details] 1. Install the battery pack on your VAIO computer [Details], and then connect to an AC outlet.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Shut down your VAIO computer properly to avoid losing unsaved data. 1. Turn off any peripherals connected to your VAIO computer. 2. Save your data and close all running software applications. 3. Click (Start) and the Shut down button.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Using the Power Source How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions before plugging your VAIO computer into an AC power source.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Restarting Your VAIO Computer How to Use Parts Description Setup Network / Internet After changing the settings or installing software on your VAIO computer, you may be required to restart the computer. 1. Save your data and close all running software applications. 2. Click (Start), (arrow) next to the Shut down button, and Restart. Your VAIO computer will restart.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Using the Internet without Starting Windows (Quick Web Access)(the Web button) The Quick Web Access function enables you to access the Internet without starting Windows. 1. Press the WEB button on your VAIO computer while the computer is off. [Details] 2.
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Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Changing the Button Assignment (VAIO Button) How to Use Parts Description You can change the current task assigned to the VAIO button. [Details] To change the button assignment, you need to log onto your VAIO computer as a user with administrative rights, such as a computer administrator. Setup 1. Press and hold down the VAIO button. The settings window appears. Network / Internet 2.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About the Internet Connection Services How to Use Parts Description Setup Network / Internet Connections Settings Playback The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About the Network (LAN) How to Use Parts Description Setup Network / Internet Connections The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied).
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Connecting to the Internet with a Wired Connection Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About the Wireless LAN Standards How to Use Parts Description Setup The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Using the Antivirus Software for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus software. You can keep the antivirus software current with the latest updates by downloading and installing the updates from the website of the software publisher.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Before Using the Wireless LAN How to Use Parts Description Setup Network / Internet Connections Settings Playback You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied) before connecting the computer to the Internet using the wireless LAN. Refer to Windows Help and Support and the manual that came with your access point for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Starting Wireless LAN Communications How to Use Parts Description Setup You can establish wireless LAN communications between your VAIO computer and an access point (not supplied) using VAIO Smart Network. Before using the wireless LAN, make sure your access point is on and operating. Read the instructions in Before Using the Wireless LAN for correct use. [Details] 1. Set the WIRELESS switch [Details] to ON.
Related Topic About the Wireless LAN Standards Before Using the Wireless LAN Stopping Wireless LAN Communications Notes on Using the Wireless LAN Function About a Security Key for a Wireless LAN © 2011 Sony Corporation 160
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Stopping Wireless LAN Communications How to Use Parts Description Setup Network / Internet Connections Settings Stop wireless LAN communications using VAIO Smart Network. 1. Click the switch next to Wireless LAN or Wi-Fi to toggle it to Off in the VAIO Smart Network window. The wireless LAN function is turned off and the WIRELESS indicator light turns off.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Using the Wireless LAN Function How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using the wireless LAN function, read the following precautions for correct use. In some countries or regions, using the Wireless LAN products may be restricted by the local regulations. Wireless LAN devices work on the 2.
Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the ratified IEEE 802.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About a Security Key for a Wireless LAN How to Use Parts Description Setup Network / Internet Connections A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use Parts Description Setup You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. 1. Connect external speakers to the the headphones jack (not supplied).
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting an External Microphone How to Use Parts Description You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. 1. Plug the microphone cable into the microphone jack [Details].
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Changing the Sound Output Device How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Playback tab. 5.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Setup 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Adjusting the Speakers Volume How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery You can change the volume level of the speakers and headphones. To reduce the volume using the Fn key 1. Press the F3 key while holding down the Fn key. The volume is turned down. To increase the volume using the Fn key 1. Press the F4 key while holding down the Fn key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Adjusting the Volume in Windows How to Use Parts Description Setup Network / Internet Connections You can adjust the volume on each software application from the Control Panel window. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Adjust system volume under Sound. 4. Move a slider in Device up and down to your desired volume level.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Adjusting the Microphone Volume How to Use Parts Description Setup You can adjust the volume level of the microphone. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Sound. Network / Internet 4. Click the Recording tab. Connections 6. Click the Levels tab in the Microphone Properties window. Settings 7. Move a slider in Microphone right and left to your desired volume level.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Using the Multiple Monitor Function How to Use Parts Description The Multiple Monitor function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop. Setup 1. Right-click on the desktop and select Screen resolution.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting a TV with an HDMI Input Port How to Use Parts Description You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). Refer to the manual that came with your TV for more information on installation and use. Setup 1. Plug the power cord of your TV into an AC outlet. Network / Internet 2.
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Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting an External Display or Projector How to Use Parts Description You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Refer to the manual that came with your external display or projector for more information on installation and use. Setup 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on the LCD screen How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Selecting Display Modes How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery You can switch the display output between the computer screen and an external display connected to your VAIO computer. 1. Turn on an external display. 2. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Refer to Windows Help and Support for more information. 1. Right-click on the desktop and select Screen resolution. 2.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Changing the LCD Brightness How to Use Parts Description Setup Network / Internet Connections Settings Playback You can adjust the LCD brightness. 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys. When you press the keys, the brightness indicator is displayed for a few seconds.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting a USB Device How to Use Parts Description Setup Network / Internet You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver software supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information. 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup About the BLUETOOTH(R) Function You can establish wireless communications between your VAIO computer and other BLUETOOTH devices such as another computer, a mobile phone, modem, PDA, digital still camera, headset or mouse. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Communicating with Another BLUETOOTH(R) Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function (BLUETOOTH equipped models). [Details] 1. Set the WIRELESS switch [Details] to ON. 2.
A passkey is a secret number that is entered by a user to use for the authentication process to allow two BLUETOOTH devices to communicate with each other. Enter the same alphanumeric string (case-sensitive) for both devices to allow them to communicate with each other. You can change the passkey every time you perform authentication, providing you enter the same passkey for both devices during the authentication process.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Stopping BLUETOOTH(R) Communications Stop BLUETOOTH communications using VAIO Smart Network. 1. Turn off the BLUETOOTH device that is communicating with your VAIO computer. 2. In the VAIO Smart Network window, click the switch next to BLUETOOTH to toggle it to Off.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Using the BLUETOOTH(R) Function Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the Wireless LAN Function © 2011 Sony Corporation 187
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations About BLUETOOTH(R) Security The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Connecting an External DVD Drive How to Use Parts Description Setup Connect an external DVD drive or hard disk drive to a USB port on your VAIO computer. 1. Plug the power cord of your external drive into an AC outlet (1). 2. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer is equipped with the Blu-ray Disc Drive and the 3D graphics controller*, you can play Blu-ray 3D Disc med
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Inserting/Removing a Disc Insert/remove a disc to/from your VAIO computer that is turned on. 1. Press the drive eject button. The drive tray slides out. 2. Insert/remove a disc to/from your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Supported Discs The following table lists media types that are playable/recordable on your VAIO computer. The optical disc drive varies depending on the model you purchased. Find your optical disc drive from the table.
(star, heart, card, etc.) or damaged discs, as it may cause your VAIO computer to malfunction. DVD-Video format data can be written to DVD+R (single layer or dual layer), DVD+RW/DVD-R (Single layer or dual layer), and DVD-RW media. DVD-Video Recording format data can be written to DVD-R (single layer or dual layer), DVD-RW, and DVD-RAM media. Writable media differ depending on the disc burning software you use. Refer to the help file included with the software for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup About Region Codes The following table lists DVD region codes indicating playable region of DVD media.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Handling Discs Read the following to protect data stored on discs and take proper care of discs. Be sure to hold the disc by its edges and central hole without touching the recording surface (playing surface), as shown below. Fingerprints and dust on the surface of a disc may cause a read or write error.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Using Discs Observe the following notes when using discs on your VAIO computer. Notes on playing discs Depending on system environment, you may find sound interruptions and/or dropped frames during DVD/BD/AVCHD playback.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Parts Description Setup Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn+F2 → Press and hold down the Fn key, then press the F2 key. Some keyboard functions can only be used while Windows is running.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Setting/Changing the Power-on Password How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer.
© 2011 Sony Corporation 199
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Removing the Power-on Password How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. 1. Turn on your VAIO computer and press the F2 key repeatedly until the VAIO logo disappears.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Creating/Changing/Removing Your Windows Password Setting the Windows password allows you to protect your VAIO computer from unauthorized access by making the user enter the password when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. 2. Start VAIO Care and perform necessary operations. 3.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Using the Touch Pad How to Use Parts Description By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button or the right button to execute various commands or display menus.
Related Topic Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad © 2011 Sony Corporation 204
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Enabling/Disabling the Touch Pad How to Use Parts Description Setup Network / Internet Connections You can enable/disable the touch pad on your VAIO computer. 1. Press and hold down the Fn key and press the F1 key. Each time you press the keys, the touch pad is enabled/disabled. Hint Be sure to connect a mouse before disabling the touch pad.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Disabling the Tapping Function on the Touch Pad How to Use Parts Description Setup Network / Internet Connections You can disable the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Mouse under Devices and Printers. 4. Click the Tapping tab or the Device Settings tab.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Using the Built-in Camera If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger. For detailed information on how to use the software, refer to the help file included with the software.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Notes on the Built-in Camera Do not scratch or soil the area on and around the built-in camera, as it may cause poor quality images. Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Creating Other Drives (modifying partitions) How to Use Parts Description Setup Network / Internet Connections Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Your VAIO computer has only one partition (C: drive) as the factory default setting.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Creating Partitions during Recovery How to Use Parts Description There are two ways to create partitions: using Windows and creating during recovery. This topic describes how to create partitions during recovery. Setup 1. Press the ASSIST button while your VAIO computer is turned off to start VAIO Care Rescue. Network / Internet 2. Click Tools and Start advanced recovery wizard.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Creating Partitions in Windows How to Use Parts Description Setup Network / Internet Connections The Windows feature allows you to create a partition without recovering your VAIO computer system. 1. Click (Start), Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools. If the User Account Control window appears, click YES.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Removing Recovery Contents to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Parts Description Setup Network / Internet Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1. Click (Start), right-click Computer, and select Manage. 2. Click Disk Management under Storage in the left pane.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About Recovery How to Use Parts Description Setup Network / Internet Connections Settings Playback Recovery is the process of restoring your VAIO computer back to its original factory condition.
Related Topic Creating Recovery Media Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2011 Sony Corporation 215
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Creating Recovery Media How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Follow the instructions below to create Recovery Media. To create Recovery Media Hint You can use optical discs and a USB flash drive as Recovery Media.
Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2011 Sony Corporation 217
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Recovering from the Recovery Area How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Recovery from the recovery area on the built-in storage device is faster than recovery using Recovery Media. See Notes on Recovery [Details] before recovery. 1. Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Recovering from Recovery Media How to Use Parts Description If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, it takes longer time to recover using Recovery Media than using the recovery area. Setup 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Recovery How to Use Parts Description Setup Network / Internet Connections Settings Read the following notes thoroughly before recovering your VAIO computer. Important notes on recovery Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings. Make sure you have a backup copy of your valuable data.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About Backup How to Use Parts Description Setup Network / Internet Connections The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About Types of Backup How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Creating a Restore Point How to Use Parts Description Setup Network / Internet A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created. Typically, restore points are created automatically, for example when you install a software driver.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Backing Up Your Data when You cannot Start Windows If you cannot start Windows, back up your data with VAIO Care Rescue. To rescue your data 1. Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue.
About Backup About Types of Backup Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows © 2011 Sony Corporation 225
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows, follow these steps to restore computer system files. 1.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Restoring Your Data with VAIO Data Restore Tool How to Use Parts Description If you backed up files previously using VAIO Care Rescue, use VAIO Data Restore Tool to restore these files. For instructions on how to use the software, refer to the help file included with the software. Setup 1. Click Network / Internet 2. Click Next. If the User Account Control window appears, click Yes.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About “Memory Stick” How to Use Parts Description Setup “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Compatible “Memory Stick” How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The “Memory Stick Duo” slot on your VAIO computer can accommodate the following sizes and types of media: “Memory Stick Duo” “Memory Stick PRO Duo” “Memory Stick PRO-HG Duo”* “Memory Stick Micro” * The “Memory Stick Duo” slot on your VAIO computer
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use Parts Description You can use “Memory Stick” to save data or transfer images between a digital camera and your VAIO computer. To insert/remove “Memory Stick”, follow these steps. Setup To Insert “Memory Stick” Network / Internet Connections 1. Locate the “Memory Stick Duo” slot. 2.
Related Topic About “Memory Stick” Compatible “Memory Stick” Formatting “Memory Stick” Notes on Using “Memory Stick” © 2011 Sony Corporation 231
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Formatting “Memory Stick” How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick” when formatting the media.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Parts Description Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick” connector with your finger or metal objects.
Before using “Memory Stick Micro” (“M2”), be sure to insert it into an “M2” Duo adaptor. If you insert the media directly into the “Memory Stick Duo” slot without the adaptor, you may not be able to remove it from the slot. Keep “Memory Stick Micro” and “M2” Duo adaptors away from children. They are harmful if swallowed.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Parts Description Setup Network / Internet Connections Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Notes on Using SD Memory Cards © 2011 Sony Corporation 236
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
memory cards. In such a case, wait for a while before removing the memory card until it cools down.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting About the Software License How to Use Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Safety Information How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Refer to the supplied safety manual for detailed safety information. Computer If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Trademarks How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2011 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
, “XMB,” and “xross media bar” are trademarks of Sony Corporation and Sony Computer Entertainment Inc. PlayStation, PS3, and PS family logos are trademarks of Sony Computer Entertainment Inc. “PlaceEngine” is a registered trademark of Koozyt, Inc. ”PlaceEngine” was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc. “TransferJet” and the “TransferJet” logo are trademarks of Sony Corporation. “AVCHD” is a trademark of Panasonic Corporation and Sony Corporation.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Parts Description Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Back | Back to Top Audio What should I do if sound interruptions occur during video or audio playback? What should I do if I do not hear sound from a digital audio device connected to the digital output port? What should I do if my microphone does not work? What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if I d
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot use the BLUETOOTH(R) function? Hardware What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Software What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Network / Internet What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Backup / Recovery Why is my
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Back | Back to Top CD/DVD/BD What should I do if the drive tray does not open? Why does it take time to write data to DVD writable media? What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Why can’t I write data to a disc? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 246
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Computer Why does the System Properties window display a slower CPU speed than the maximum? Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 247
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot remove my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet What should I do if I cannot save data on my floppy disk? Backup / Recovery Security Peripheral Dev
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Back | Back to Top Keyboard What should I do if the pointer does not move? What should I do if my VAIO computer screen freezes? What should I do if I cannot enter certain characters with my keyboard? What should I do if my keyboard configuration is wrong? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 249
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Memory card Why doesn’t the “Memory Stick Duo” icon appear in the Computer window? Why can’t I write data to a memory card? Why doesn’t the memory card icon appear in the Computer window? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 250
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Password What should I do if I forget the power-on password to start my VAIO computer? Hardware What should I do if I forget the Windows password? Software What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporat
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? You might be looking for the following topics: What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 252
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top USB What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot print a document? What should I do if I cannot remove my floppy disk? Network / Internet What should I do if my VAIO computer does not recognize the floppy disk? What should I do if I cannot save data on my floppy disk? Wha
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 254
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Back | Back to Top Battery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? Why can’t I fully charge my battery pack? Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Why do
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Back | Back to Top Camera Why does the viewfinder show no images or poor-quality images? Why is the video input from the built-in camera suspended momentarily? Why are captured images poor in quality? What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? Backup / Recovery Security Peripheral Devices © 2011 S
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Back | Back to Top Display Why does the viewfinder show no images or poor-quality images? What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? What should I do if my VAIO computer screen freezes? What should I do if my computer screen goes blank? What should I do
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 258
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top LAN What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Hardware What should I do if I cannot use the wireless LAN function? Software What should I do if I do not know the SSID or security key for the access point? Network / Internet What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Backup / Recovery Securit
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Microphone What should I do if my microphone does not work? What should I do if I hear microphone feedback from speakers when using my microphone? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 260
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Power Why doesn’t my computer screen turn off after the automatic turn-off time has passed? Hardware What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Software What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? Network / Internet Backup / Recovery Security Perip
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Back | Back to Top Touch pad Why can’t I use the touch pad? How do I disable the touch pad? How do I avoid unintentional clicks caused by a light touch on the touch pad? What should I do if the pointer does not move? What should I do if my VAIO computer screen freezes? Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 262
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Wireless LAN What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Hardware What should I do if I cannot use the wireless LAN function? Software What should I do if I do not know the SSID or security key for the access point? Network / Internet What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Backup / Recover
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Back | Back to Top Display Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? You might be looking for the following topics: Why does the viewfinder show no images or poor-quality images? What should I do if captured images contain droppe
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? What should I do if my game software does not work or it keeps crashing? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 265
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Internet Why can’t I activate the Quick Web Access function? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 266
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot use the BLUETOOTH(R) function? Hardware What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Software What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Network / Internet What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Backup / Recovery Why is my
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Wireless LAN What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Hardware What should I do if I cannot use the wireless LAN function? Software What should I do if I do not know the SSID or security key for the access point? Network / Internet What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Backup / Recover
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top LAN What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Hardware What should I do if I cannot use the wireless LAN function? Software What should I do if I do not know the SSID or security key for the access point? Network / Internet What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Backup / Recovery Securit
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot remove my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet What should I do if I cannot save data on my floppy disk? Backup / Recovery Security Peripheral Dev
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Back | Back to Top USB What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot print a document? What should I do if I cannot remove my floppy disk? Network / Internet What should I do if my VAIO computer does not recognize the floppy disk? What should I do if I cannot save data on my floppy disk? Wha
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Back | Back to Top Recovery What should I do if my VAIO computer becomes unstable (Windows starts)? What should I do if my VAIO computer becomes unstable (Windows does not start)? What should I do if I cannot complete the recovery process? What should I do if I cannot create Recovery Media? How do I create Recovery Media? What should I do
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 273
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Password What should I do if I forget the power-on password to start my VAIO computer? Hardware What should I do if I forget the Windows password? Software What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporat
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? What should I do if I cannot remove my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? What should I do if I cannot save data on my floppy disk? Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 275
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Back | Back to Top USB What should I do if I cannot print a document? What should I do if I cannot boot my VAIO computer from the floppy disk drive? What should I do if I cannot remove my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? What should I do if I cannot save data on my floppy disk? What should I do if my VAIO computer
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series How to Use Troubleshooting Back | Back to Top Printer What should I do if I cannot print a document? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2011 Sony Corporation 277
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I forget the power-on password to start my VAIO computer? If you forget the password [Details], you cannot start your VAIO computer. When you forget your user password: Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if sound interruptions occur during video or audio playback? Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running software other than playback software, or by disabling unnecessary audio effects applied to playback.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I do not hear sound from a digital audio device connected to the digital output port? To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my microphone does not work? Check if your microphone is selected as a recording device. Click Hardware and Sound in the Control Panel window, select the Recording tab in the Sound window, and check if there is a check mark on your desired microphone icon. If not, select the icon and click Set Default.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound. [Details] Software Network / Internet Backup / Recovery Check if the volume in Windows is not turned off or minimized.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot use the BLUETOOTH(R) function? Make sure the WIRELESS indicator light on your VAIO computer is on. When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? See What should I do if I cannot find the BLUETOOTH device I want to communicate with?. [Details] Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Hardware Make sure that the switch next to BLUETOOTH is set to On in the VAIO Smart Network window. Software Follow these steps to open the Bluetooth Settings window and check the settings: (Start) and Devices and Printers.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters. If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or software in use. Move your VAIO computer and BLUETOOTH device closer to each other.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO computer as a user with a standard user account? The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Log onto the computer as a user with administrative rights.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Why can’t I use BLUETOOTH(R) devices when I switch users? If you switch users without logging off your system, BLUETOOTH devices will not work. Be sure to log off before switching users.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Why can’t I exchange business card data with a mobile phone or PDA? The business card exchange function is not supported.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use What should I do if the drive tray does not open? Troubleshooting Hardware Software Network / Internet Backup / Recovery The drive tray may not open with the drive eject button depending on your VAIO computer status. Exit all running software and press the drive eject button. If the drive tray still does not open, restart the computer and press the drive eject button again.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Why does it take time to write data to DVD writable media? In disc-at-once mode, it may take about 20 to 40 minutes to complete the writing process after the progress bar reaches 100%. This is normal and does not indicate a malfunction, so wait until the process is complete.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Exit all running software other than playback software. Software Try using other playback software, such as DVD playback software. Network / Internet Change the theme to Windows 7 Basic from Control Panel if the current theme is Windows Aero.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why can’t I write data to a disc? Troubleshooting Hardware Software DVD+R DL, DVD+R, DVD-R DL, or DVD-R media are not rewritable. You can write data to such media only once and cannot delete data on the media. See Supported Discs for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your VAIO computer’s CPU utilizes a type of CPU speed controlling technology for power conservation purposes, the System Properties window may display the current CPU speed instead of the maximum speed.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I cannot boot my VAIO computer from the floppy disk drive? Turn on your VAIO computer and press the F11 key repeatedly until the VAIO logo disappears. If the computer does not boot, restart the computer and try again.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot remove my floppy disk? Close open file(s), make sure the indicator light on the USB floppy disk drive is off, and then remove your floppy disk from the drive.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the floppy disk? Make sure the floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer. Software Make sure the floppy disk is right-side up before inserting it into the drive. Network / Internet Make sure the USB floppy disk drive is securely connected to your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security What should I do if I cannot save data on my floppy disk? Make sure your floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer. Make sure the floppy disk is right-side up before inserting it into the drive.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use What should I do if the pointer does not move? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices When the pointer does not move because your finger reached an edge of the touch pad, take the finger off the touch pad and put the finger on the touch pad around the center of the touch pad. The pointer may not move as intended depending on the software you are using.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer screen freezes? Hardware Restart your VAIO computer. Press the Ctrl+Alt+Delete keys and click Software If the problem persists, press and hold the power button for more than four seconds, or slide the power switch to the right for more than four seconds.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot enter certain characters with my keyboard? Check if the Caps lock indicator light is on or off. If the indicator light is on, characters appear in uppercase when you press a key without holding down the Shift key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if my keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Why doesn’t the “Memory Stick Duo” icon appear in the Computer window? The icon does not appear when no “Memory Stick Duo” is inserted into the slot.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Hardware Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Why doesn’t the memory card icon appear in the Computer window? The icon will not appear if no memory card is inserted in the slot.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if I forget the Windows password? Hardware The Windows password is case-sensitive. Check your password and enter again. Software Log on using a user account that has system administrator privileges to reset your password. Network / Internet If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Press and hold down the power button for more than four seconds and check if the power indicator light is off. Then, restart your VAIO computer and enter the correct password.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my game software does not work or it keeps crashing? Check the website of the game if there are any patches or updates to download. Make sure you have installed the latest video driver software. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphic performance in such a case is not guaranteed.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Hardware Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer. Software Make sure your printer is on. Refer to the manual that came with your printer for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. Software Network / Internet Backup / Recovery Security Peripheral Devices If you are using a printer, check if the power cable is connected properly to an AC outlet.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your VAIO computer and remove the battery pack, then reinstall it.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why can’t I fully charge my battery pack? Troubleshooting Hardware If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of power? This problem occurs when Windows does not allow a task to be suspended, depending on the running software or the connected external device.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Why does the viewfinder show no images or poorquality images? Hardware The built-in camera cannot be shared by more than one software application. Exit the current application before starting another. Software On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. Software The CPU load increases.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why are captured images poor in quality? Troubleshooting Hardware Software Images captured under fluorescent light may contain light reflections. A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your software application may cause dropped frames. Refer to the help file included with your software application for more information. There may be more software applications running than your VAIO computer can handle.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use What should I do if captured images flicker? Troubleshooting Hardware Software This problem occurs when you use the built-in camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if my computer screen goes blank? Hardware Make sure your VAIO computer is on and not in a power saving mode. [Details] Software Make sure your VAIO computer is securely plugged into an AC outlet [Details] and the power indicator light is on. Network / Internet The computer screen may be off. Press any key on the keyboard.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot see proper images on the computer screen? Make sure the screen color setting is set to True Color (32 bit). Refer to Windows Help and Support for more information on how to change the setting.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if videos are not displayed on the computer screen? Hardware The video memory of your VAIO computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if videos are not displayed smoothly? It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen savers have been found to even change the display resolution and colors.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Reconnect the HDMI cable (not supplied). [Details] Software Network / Internet Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use How do I change the LCD brightness? Troubleshooting Hardware Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. [Details] Software To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if no image is displayed on my external display or TV screen? Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using. Refer to Windows Help and Support for more information on how to change the text size.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if the top, bottom, and sides of images are not displayed because they are too large to fit on the computer screen? Change the resolution (size) of the screen image. [Details] Software Adjust the screen resolution in the HDMI output resolution settings.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if black bars appear along the top, bottom, and sides of the computer screen when I display images? Change the resolution (size) of the screen image. [Details] Adjust the screen resolution in the HDMI output resolution settings.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port? Hardware Check if the Blu-ray Disc playback software settings are correctly configured. Software If your VAIO computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback. Network / Internet Check the HDMI output resolution settings on your VAIO computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Click (arrow) in the desktop notification area to view all the icons.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting What should I do if I cannot use the wireless LAN function? Hardware Make sure the WIRELESS switch is set to ON. [Details] Software To use the wireless LAN function on your VAIO computer, you need to set up the function. Check the wireless LAN settings of the computer.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? See What should I do if I cannot use the wireless LAN function?. [Details] Make sure power to the access point is on. Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot play back movies or audio tracks received via wireless LAN, or their playback is interrupted? Why is the data transfer speed slow? Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why doesn’t my computer screen turn off after the automatic turn-off time has passed? Some software applications or screen savers are designed to temporarily disable the feature of Windows that turns off the computer screen or places your VAIO computer into Sleep mode after a certain period of inactivity.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? The battery pack may not be installed properly. Remove the battery pack and reinstall it properly. [Details] If the problem persists, it means the installed battery is not compatible with your VAIO computer. Remove the battery pack.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank? Make sure the brightness and contrast controls are adjusted correctly. Software Network / Internet An external display may be selected as the display output. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if I cannot turn off my VAIO computer? Follow any of these procedures to exit all running software and then turn off your VAIO computer again. Click the close button in the window of the running software. Press the Alt+F4 keys. If there is unsaved data, a message prompting you to save data appears. Click the button to save data.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if my VAIO computer does not enter Hibernate mode? If the utility program, such as a printer utility program, is running, exit the program or temporarily disable it. If the problem persists, click Change advanced power settings and check if Allow hybrid sleep under Sleep is set to Off.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if my VAIO computer does not enter Sleep mode? If the utility program, such as a printer utility program, is running, exit the program or temporarily disable it. Depending on the type of your screen saver, your VAIO computer may not enter Sleep mode while the screen saver is activated.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Why can’t I use the touch pad? Troubleshooting Hardware Software The touch pad is disabled. Press the Fn+F1 keys to enable the touch pad. [Details] (Start), All Programs, and VAIO Control Alternatively, you can click Center, and then enable the touch pad in the VAIO Control Center window. Disconnect a mouse from your VAIO computer, if it is connected.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use How do I disable the touch pad? Troubleshooting Hardware Press the Fn+F1 keys to disable the touch pad. [Details] Alternatively, you can change the touch pad settings to disable the touch pad in the (Start), All Programs, and VAIO VAIO Control Center window. Click Software Control Center to display the window.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware How do I avoid unintentional clicks caused by a light touch on the touch pad? Disable the tapping function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why can’t I activate the Quick Web Access function? You cannot activate the Quick Web Access function if Windows is running. If your VAIO computer is in Hibernate mode or Sleep mode, turn off the computer and activate the Quick Web Access function.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Software Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I cannot complete the recovery process? Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO computer again.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot create Recovery Media? Try the suggestions below: Restart your VAIO computer. And then, try to create Recovery Media again. Software Download and install the latest updates using VAIO Update. Network / Internet If you use an external DVD drive that comes with an AC adapter, plug the AC adapter into a power source. Backup / Recovery Try other reliable media.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use How do I create Recovery Media? Troubleshooting Hardware You can create Recovery Media using VAIO Care.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue.
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Search VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top How to Use Troubleshooting Hardware Software How can I reinstall the original software and drivers? You can restore the preinstalled software and drivers using VAIO Care. To restore them, start VAIO Care [Details] and then click Recovery & restore, Recovery, and Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information.
