Datasheet
THIS PRODUCT IS FOR PROFESSIONAL USE
BROADCAST AND BUSINESS SOLUTIONS COMPANY
LIMITED PRODUCT WARRANTY
08/21/2006 1 of 5
SONY ELECTRONICS INC. ("Sony") warrants this Product against defects in material or workmanship, as follows:
A. Labor:
For a period of ninety (90) days from the date of purchase, Sony will, at no charge, repair this Product if determined by Sony to be
defective. After the warranty period, the Purchaser must pay all labor charges.
B. Parts:
For a period of one (1) year from the date of purchase Sony will, at no charge, supply new or rebuilt replacements for parts
determined by Sony to be defective. After the warranty period, the Purchaser must pay all parts charges.
C. Exceptions:
Exceptions or limitations to the preceding labor and parts warranty coverage on selected Products are as follows:
Storage Products
PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD
• DSR Recorder/Player
( Including MD Series)
• Labor
• Parts
One (1) year
One (1) year, except a) VTR Drum assembly, which is warranted for ninety (90) days, and b) DSR-85
VTR Drum Assembly, which is warranted for 1500 Drum rotation hours or ninety (90) days, whichever
occurs first.
• DNW Recorder/Player • Parts
One (1) year, except hybrid Hard Disk Drive which is warranty for five (5) years.
• DVW Recorder/Player • Parts
One (1) year, except DVW Mid-Drum Assembly, which is warranted for 1,500 operating hours or one (1)
year, whichever occurs first. Full credit towards replacement provided during first 1,000 hours.
Thereafter, credit towards replacement prorated as follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
500 Hours
• MSW Recorder/Player • Parts
One (1) year, except MSW Rotary Upper Drum Assembly, which is warranted for 1,500 operating hours
or one (1) year, whichever occurs first. Full credit towards replacement provided during first 1,000 hours.
Thereafter, credit towards replacement prorated as follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
500 Hours
• HDW/BVW/PVW/UVW
Recorder/Player
• Parts
One (1) year, except Rotary Upper Drum Assembly and HDW Mid-Drum Assembly, which is warranted
for 1,500 operating hours or one (1) year, whichever occurs first. Full credit towards replacement provided
during first 500 hours. Thereafter, credit towards replacement prorated as follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
1,000 Hours
• PDW Recorder/Player
(SD Version)
• Labor
• Parts
One (1) year, except the Optical Drive System which consists of the BRD-P1, BRD-P2 assemblies,
optical laser block, loader and seek motor which are warranted for seven (7) years parts & labor.
One (1) year
• PDW-F Recorder/Player
(HD Version)
• Labor
• Parts
Two (2) years
Two (2) years
Product warranty inclusions:
• Priority Depot service.
• Periodic maintenance performed per manufacture specifications.
• Software support including priority telephone support.
• Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST except Sony
holidays.
• PDW-70 MD
Recorder/Player
(HD Version)
• Labor
• Parts
Two (2) years
Two (2) years
•
Priority Depot service.
• Periodic maintenance performed per manufacture specifications.
• Software support including priority telephone support.
• Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST except Sony
holidays.
• SRW Recorder/Player • Labor
• Parts
Ninety (90) days, except the Drum Assembly which is covered for one (1) year or 1,500 hours whichever
occurs first.
One (1) year, except the Drum Assembly which is covered for 3,000 operating hours. Full credit towards
replacement is provided for one (1) year or 1,500 hours whichever occurs first. Thereafter, credit towards
replacement prorated as follows:
Credit = Current Assy Price x (3,000 Hours -Actual Head Usage Hours)
1,500 Hours
• J/JH Series Compact
Player
• Parts
One (1) year, except the VTR Drum assembly, which is warranted for ninety (90) days