User Guide

Help Guide

Wireless Noise Canceling Stereo Headset

WH-1000XM3

Initializing the headset to restore factory settings

Turn off the headset while the USB Type-C cable is disconnected and then press and hold the

button and the

NC/AMBIENT button simultaneously for 7 seconds or more.

The blue indicator flashes four times (

), and the headset is initialized. This operation resets volume settings,

etc., and deletes all pairing information. In this case, delete the pairing information for the headset from the device and

then pair them again.

If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.

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