Help Guide Wireless Microphone System Updater This Help Guide describes how to use Wireless Microphone System Updater.
Help Guide Wireless Microphone System Updater Features Wireless Microphone System Updater is software for updating the firmware of wireless microphone devices. Operating conditions This software is designed to run on computers that satisfy the following criteria. Windows 8.1 Windows 10 Windows is a trademark or registered trademark of Microsoft Corporation in the United States and/or other countries.
Help Guide Wireless Microphone System Updater Preparation Downloading a package file Before updating firmware using this software, download the applicable package file for the device you want to update from the following site and save it on your computer. Sony Professional Products homepage: https://pro.
Help Guide Wireless Microphone System Updater Installing Note Sign in to the computer as a user with Administrator privileges. If this software has already been installed, uninstall the older version and then install. For details, see the “To uninstall” section below. Exit all applications before installing. The following describes the operating procedure on Windows 10. 1 Download the latest version of this software from the following URL. https://pro.
Installing a USB Driver 5-038-266-11(1) Copyright 2021 Sony Corporation 5
Help Guide Wireless Microphone System Updater Installing a USB Driver In Windows 8.1, install the USB driver for this software using the following procedure. In Windows 10, the standard USB driver installed in the operating system is used. The USB driver is installed automatically when the computer and device are connected. 1 Download the latest USB driver for this software from the following URL. https://pro.
Related Topic Importing a Certificate 5-038-266-11(1) Copyright 2021 Sony Corporation 7
Help Guide Wireless Microphone System Updater Importing a Certificate If a problem occurs while installing a USB driver required for operation of this software on Windows 8.1, use the following procedure to import a certificate manually. 1 Double-click the “digicert-trusted-root-g4.cer” file in the folder that appears after uncompressing the zip file for the latest USB driver downloaded as described in “Installing a USB Driver.” 2 Click [Install Certificate].
Help Guide Wireless Microphone System Updater Updating Firmware 1 Download the applicable package file for the update target device as described in “Preparation,” and connect the device to your computer. 2 Launch this software. 3 Click [Browse] and select the package file saved previously from the displayed screen. A message may appear if the previous update process did not finish successfully.
For Ethernet connection devices To enter an IP address directly, click [Direct IP] and enter the address in the text box. You can also select an IP address of a device for which a previous update failed from the drop-down list. 5 Place a check mark in the checkbox for the device you want to update.
6 Click [Next]. The update starts. Note While the update is in progress, do not disconnect the cable connecting the device and the computer, and do not operate the device. Do not turn off the device while updating. If the update is unsuccessful due to the cable being disconnected or other cause while updating, turn the device off and then on again, and then start the update again. In this case, nothing may be displayed on the display of the device, depending on the state where the previous updated stopped.
7 Click [OK]. When the update process finishes, the result is displayed as follows.
8 Turn off the connected device, turn the device on again, and check the version of the device. For details about checking the version, refer to the operating instructions of the device. For devices for which an update failed, apply the update again, and check that the update is successful before use. When multiple devices are selected for update If a device update fails during the process, the following message may appear. To attempt to update the device whose update failed, click [Retry].
To exit the application Click [Exit] in the [File] menu of the menu bar to exit the application.
Help Guide Wireless Microphone System Updater Error Messages Note Error codes are subject to change or addition. Error codes Description 0x10 to 0x12 A problem was found with the selected update package. Download the update package again. 0x13 Update could not be executed using the selected update package (version rollback is not supported). 0x20 to 0x23 An applicable device for the selected update package could not be found. Check the device status and connection, and execute the update again.
Help Guide Wireless Microphone System Updater Usage Precautions Depending on the operating environment, unauthorized third parties on the network may be able to gain access. When connecting the unit to the network, be sure to confirm that the network is protected securely. SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM DATA LEAKS RESULTING FROM ACCESS BY A THIRD PARTY OR SECURITY PROBLEMS OF ANY KIND.
