Help Guide Television Getting Started [1] Using the Help Guide [2] Keeping the TV updated [3] Introducing Android TV [4] Displaying the picture in a small screen [5] Downloading apps from the Google Play [6] Moving apps to a USB memory device [7] Viewing Internet media [8] Enjoying content from your mobile device on the TV with Google Cast [9] Enjoying safe apps and video streaming services (Security & restrictions) [10] Searching by using your voice [11] Basic Operations [12] Using the remote control [1
Help Guide Using the TV with Other Devices [31] USB devices [32] Playing content stored on a USB device [33] Information about USB devices used for storing photos and music [34] Supported files and formats [35] Photos [36] Music [37] Videos [38] Audio sampling rates (for videos) [39] External subtitles [40] Blu-ray and DVD players [41] Connecting a Blu-ray or DVD player [42] Watching Blu-ray and DVD discs [43] Smartphones and tablets [44] Displaying the screen of a smartphone/tablet on the TV using the S
Help Guide Adjusting BRAVIA Sync settings [64] Connecting an IR Blaster (IR Blaster compatible models only) [65] Viewing pictures in 4K from compatible devices [66] Viewing pictures in 4K resolution [67] Settings for viewing pictures in 4K resolution with higher quality [68] Connecting to a Network [69] Connecting to a network using a LAN cable [70] Connecting to a network using a wireless connection [71] Using Wi-Fi to connect the TV to your network [72] Using Wi-Fi Direct to connect to the TV (no wirel
Help Guide No color/Dark picture/Color is not correct/Picture is too bright. [97] Dark screen. How to brighten the screen. [98] Color is not correct. How to adjust the color tone. [99] Screen format/wide mode changes automatically. [100] The screen suddenly changes to a video you do not recognize while watching TV. [101] Suddenly the picture becomes small. [102] Black bands appear at the edges of the screen. [103] A black box appears on the screen.
Help Guide Broadcast HD formats have poor quality. [128] Sound [129] No sound but good picture. [130] Audio noise. [131] No audio or low audio with a home theater system. [132] Distorted sound. [133] Headphone/Bluetooth audio device volume cannot be adjusted. [134] You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. [135] Network (Internet/home)/apps [136] The network name (SSID) of the wireless router (access point) to which you want to connect is not displayed.
Help Guide Photo images or folders take time to display. [160] You cannot find a connected BRAVIA Sync HDMI device. [161] You cannot control a second AV receiver. [162] An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [163] Some media files in the USB device or server are not displayed. [164] The TV cannot be found by a Wi-Fi Direct device. [165] Operation cuts out, or a device does not work.
Table Of Contents Sony Television...............................................................................................................................i Getting Started...............................................................................................................................vi Using the Help Guide.....................................................................................................................vi Keeping the TV updated...........................................
Videos...........................................................................................................................................28 Audio sampling rates (for videos).................................................................................................32 External subtitles..........................................................................................................................33 Blu-ray and DVD players.................................................................
Playing content from a computer..................................................................................................65 Playing content from a media server............................................................................................66 RVU statement (RVU compliant models only)..............................................................................67 Settings........................................................................................................................
The message [Panel refresh did not finish] isdisplayed. (only models equipped with an OLEDpanel).....................................................................................................................82 You are concerned about an image retention. (onlymodels equipped with an OLED panel).................................................................................................................................82 A white line appears on the screen. (only modelsequipped with an OLED panel)....
The remote control does not operate...........................................................................................95 You cannot turn the Active 3D Glasses on. (3Dmodels only).......................................................96 The LED indicator on the Active 3D Glasses blinks.(3D models only).........................................97 Power...........................................................................................................................................
Help Guide In this Help Guide, you can read the desired information in order or search for it directly. To search, select at the top of the screen. Help Guide versions There are two versions of the Help Guide for your TV: the Built-in Help Guide and the Online Help Guide. To view the Online Help Guide, your TV must be connected to the Internet. To switch between the Built-in and Online versions, use the switch button (A) at the top of the screen.
Help Guide Keeping the TV updated The functions below are performed when the TV is in standby mode. To keep your TV updated, we recommend that you turn off the TV normally by using the power button on the remote control or TV.
Help Guide Displaying the picture as a small screen 1 Press the ACTION MENU button while watching a TV program or content from an HDMI device, and then select [Picture-in-picture]. The current picture is displayed as a small screen in the corner. Note The small screen is displayed on top of the last app used. However, the app that is displayed may vary depending on certain conditions. Operations such as changing the channel is disabled while watching with a small screen.
Help Guide If you switch to an app that plays back movies, pictures, or music from the list of recently used apps, the small screen closes (the TV program or playback from the HDMI device closes). To return to the TV program or HDMI device, press the TV button or switch the input. [6] Getting Started | Introducing Android TV Downloading apps from the Google Play You can download apps from the Google Play to the TV, just like you do with smartphones and tablets.
Help Guide To delete an app 1 Press the HOME button, select [Google Play Store] under [Apps], and then select [My Apps]. 2 Select an app to be deleted, and then uninstall the app. Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network Moving apps to a USB memory device [7] Getting Started | Introducing Android TV Moving apps to a USB memory device You can move downloaded apps to a USB memory device to increase the space available in the TV.
Help Guide memory device. Hint Repeat steps 4 to 6 to move additional apps to the USB memory device. To remove a USB memory device 1 Press the HOME button, select [Settings] — [Storage & reset] — the desired USB memory device, and then select the option to remove it. Note The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again.
Help Guide Using Wi-Fi to connect the TV to your network [9] Getting Started | Introducing Android TV Enjoying content from your mobile device on the TV with Google Cast Google Cast allows you to wirelessly cast content from your favorite websites and apps to your TV, directly from your computer or mobile device. 1 Connect a mobile device such as a smartphone or tablet to the same home network that the TV is connected to. 2 Launch a Google Cast supported app on the mobile device.
Help Guide * Displayed as [Parental lock] depending on your model. Note If you change the [Security & restrictions] settings, your device and personal data are more vulnerable to attack by unknown apps from sources other than Play Store. You agree that you are solely responsible for any damage to your device or loss of data that may result from using these apps. Hint Other separate restrictions may be available depending on the app. For details, refer to the app's help guide.
Help Guide [13] Getting Started | Basic Operations Using the remote control You can operate many of the TV’s features by using the / / / and buttons. For descriptions of the remote control buttons, refer to the Reference Guide. 1 Use the 2 Press the center of the , , and buttons to “focus” on the desired item. button to select the item currently in focus. To return to the previous screen Press the BACK button.
Help Guide When your voice is not being recognized, make sure to activate the with the button, or register the remote control with the button on the remote control button to your TV. To confirm these settings, press the HOME button, then select [Settings] — [Voice Remote Control]. Note An Internet connection is required to use Voice search. The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country.
Help Guide 2 Select the microphone icon at the top of the screen. 3 Enter a search keyword by speaking into the microphone on the remote control, or by pressing the button and then using the on-screen keyboard. Browsing for content, apps, or other items 1 Press the HOME button. 2 Select the desired item from the desired category. Category list Recommendations This category shows content based on your history.
Help Guide model/region/country. 1 Press the DISCOVER button. 2 Move the focus up or down to select the desired category. 3 Move the focus left or right to select the desired item. 4 Press the button to launch the selected item. To change the settings of this function 1 Press the DISCOVER button. 2 Move the focus down to the [Settings] category. 3 Select the desired item to change the settings. Available options [Show/Hide categories] Select content categories to be shown in DISCOVER.
Help Guide Add keywords to create your own custom content category. [Display size] Select the display size of the menu. [Sort TV channels] Select the type of TV program sorting. Note Some options may not be available depending on your model/region/country.
Help Guide Selecting devices that are connected to the TV To use devices that are connected to the TV such as a Blu-ray/DVD player, or to watch TV programs after using such devices, you must switch the input. 1 Press the INPUT button repeatedly to select the connected device. Hint You can switch to TV broadcasting by simply pressing the TV button on the remote control. Switching from the Home Menu 1 Press the HOME button, then select the input source from [Inputs].
Help Guide Related topics Home network features Software updates Setting a timer [20] Getting Started | Basic Operations | Identifying the status of the TV through illumination Illumination at the bottom of the screen You can identify the status of the TV by looking at how the bottom of the screen lights up. When picture off mode is set Lights up in white When a mobile device (smartphone, tablet, etc.) is connecting to the TV on the home network etc.
Help Guide USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.com/ES/LA/ [22] Watching TV Watching TV programs Watching in 3D (3D models only) Enjoying social networking services while watching TV [23] Watching TV Watching TV programs Using the program guide Using interactive broadcast TV services http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.
Help Guide [24] Watching TV | Watching TV programs Using the program guide You can quickly find your preferred programs. (This function is available only for digital broadcasts and depends on your region/country/settings.) 1 Press the GUIDE button to display the digital program guide. 2 Select a program to watch. The details of the program are displayed. 3 Select [View] to watch the program. To switch the program guide You can switch the program guide to [TV Selections] or [Genre Guide].
Help Guide sports statistics, soap opera chapters and characters, publicity, merchandising, weather information and news, through high-quality digital text and graphics, along with advanced options. If available in your home, Ginga Interactivity also allows you to communicate with the broadcaster through the return channel, in scenarios such as polls, quizzes and games. These services are provided by broadcasters.
Help Guide Hint There are two types of 3D Glasses: Passive and Active. Refer to the specifications in the Reference Guide to see which type of 3D Glasses the TV supports. TV and Active 3D Glasses communication range Active 3D glasses communicate with the TV to show you images in 3D. Your viewing position needs to be within the proper range. See the following diagrams. The working distance depends on obstacles (people, metal, walls, etc.) and/or electromagnetic interference.
Help Guide Wipe the glasses gently with a soft cloth. Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. If using a chemically pretreated cloth, be sure to follow the instructions provided on the package. Never use strong solvents such as a thinner, alcohol, or benzene for cleaning.
Help Guide 2 Turn the TV on, then hold the glasses within 50 cm (1.6 ft.) of the TV. 3 Press and hold the (Power) button/indicator on the glasses for 2 seconds. The Active 3D Glasses turn on and registration starts (the (Power) button/indicator blinks green and yellow). When registration is finished, a message appears in the TV screen for 5 seconds, and the indicator lights up in green for 3 seconds. If registration fails, the Active 3D Glasses will turn off automatically.
Help Guide Watching TV in 3D (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. You can experience powerful 3D entertainment, such as stereoscopic 3D games and 3D Blu-ray Discs. To watch in 3D, connect a 3D-compatible device directly to the TV via an authorized HIGH SPEED HDMI cable bearing the HDMI logo. 1 Prepare the 3D Glasses. 2 Display the 3D content on the TV screen. 3 Put the 3D Glasses on. You should now be able to watch 3D images.
Help Guide [Motionflow] compatible models have [Motionflow] in [Settings] — [Picture & Display] — [Picture adjustments] — [Advanced settings] — [Motion]. Related topics Preparing your 3D glasses (3D models only) Remote control/accessories [30] Watching TV Enjoying social networking services while watching TV You can view tweets that mention the programs you are watching. 1 Connect to a broadband Internet connection. 2 While watching a programs, press the ACTION MENU button, then select a tweet.
Help Guide Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVIA Sync-compatible devices Connecting an IR Blaster (IR Blaster compatible models only) Viewing pictures in 4K from compatible devices [32] Using the TV with Other Devices USB devices Playing content stored on a USB device Information about USB devices used for storing photos and music Supported files and formats [33]
Help Guide 1 If the USB device connected to the TV has a power switch, turn it on. 2 Press the HOME button, then select the desired item. Select [Album] to view photos, [Music] to play music, and [Video] to play movies. 3 Press the 4 Browse the list of folders and files and select the desired file. button and select [Folders] from the menu that is displayed. Playback starts. To check the supported file formats Supported files and formats Note All USB ports on the TV support Hi-Speed USB.
Help Guide and aspect ratio, images may not be displayed in full screen. It may take a long time to display a photo, depending on the file or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
Help Guide [37] Using the TV with Other Devices | USB devices | Supported files and formats Music Use case : USB / Home Network mp4 Extension Description *.mp4 / *.m4a Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension Description *.3gp / *.3g2 Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k Asf Extension *.wma Description WMA9 Standard Sampling Rate 8k / 11.025k / 16k / 22.
Help Guide *1 The use case of LPCM is Home Network only. *2 The use case of WAV is 2ch only. Other supported files and formats Photos Videos Audio sampling rates (for videos) External subtitles [38] Using the TV with Other Devices | USB devices | Supported files and formats Videos Use case : USB / Home Network MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level): MPEG1 Audio Codec: MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
Help Guide Video Codec (Profile@Level): MPEG2 MP@HL, MP@H14L, MP@ML Audio Codec: MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : Video Codec (Profile@Level): AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec: MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
Help Guide avi (*.avi) Subtitle Type : External Video Codec (Profile@Level): Xvid Audio Codec: MPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): Motion JPEG Audio Codec: μ-LAW / PCM (U8) / PCM (S16LE) Max. / Min. Resolution: 1280x720 / QCIF (176x144) Max. Frame Rate: 1280x720@30fps Asf (*.asf / *.
Help Guide Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): VP8 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
Help Guide Video Codec (Profile@Level): AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μLAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@60fps Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μLAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min.
Help Guide LPCM 44.1k / 48k MPEG1L1 / MPEG1L2 32k / 44.1k / 48k MPEG1L3 AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k AC3 32k / 44.1k / 48k E-AC3 Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k WMA9 DTS core 32k / 44.1k / 48k μ-LAW 8k PCM (U8) 8k PCM (S16LE) 11.025k / 16k / 44.
Help Guide MicroDVD *.sub / *.txt SubViewer *.sub SAMI *.smi Other supported files and formats Photos Music Videos Audio sampling rates (for videos) [41] Using the TV with Other Devices Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs [42] Using the TV with Other Devices | Blu-ray and DVD players Connecting a Blu-ray or DVD player Connect a Blu-ray/DVD player to the TV.
Help Guide * Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo. If the device has a DVI jack (socket), connect it to the HDMI (with AUDIO IN) port through a DVI HDMI adaptor interface (not supplied), and connect the device’s audio out jacks (sockets) to HDMI 3 AUDIO IN / HDMI 1 AUDIO IN. Availability depends on your model/region/country. Refer to the Reference Guide to check if your TV supports HDMI 3 AUDIO IN / HDMI 1 AUDIO IN.
Help Guide (A) Blu-ray/DVD player (B) Composite video/audio cable (not supplied) If using an Analog Extension cable Availability depends on your model/region/country. (A) Blu-ray/DVD player (B) Analog Extension cable (supplied)* (C) RCA Cable (not supplied) * Whether the Analog Extension cable is supplied depends on your model/region/country. Related topics Watching Blu-ray and DVD discs 36 http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.
Help Guide [43] Using the TV with Other Devices | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. 1 Turn on the connected Blu-ray/DVD player. 2 Press the INPUT button repeatedly to select the connected Blu-ray/DVD player. 3 Start playback on the connected Blu-ray/DVD player.
Help Guide (A) Smartphone (B) Tablet (C) Computer 1 Press the INPUT button, then select [Screen mirroring]. 2 Operate your Screen mirroring compatible device to connect to the TV. When the device is connected to the TV, the screen displayed on the device will also be displayed on the TV. For details, refer to the instruction manual of your device.
Help Guide Sharing photos/music/videos Gather around the TV with your family or friends, connect your mobile devices to the TV and view your favorite photos/videos on the large screen TV, or play your favorite tracks through the TV speakers. 1 Press the HOME button, then select [Photo Sharing Plus]. 2 Follow the on-screen instructions to connect each mobile device to the TV. 3 Open the web browser on your mobile device and follow the on-screen instructions to access the URL shown on the TV screen.
Help Guide Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications [48] Using the TV with Other Devices | Computers, cameras, and camcorders Connecting a computer and viewing stored content To connect a computer Use an HDMI cable to connect your computer to the TV.
Help Guide For optimum picture quality, we recommend that you set your computer to output video signals according to one of the settings listed in “Computer video signal specifications”. Depending on the connection status, the image may be blurred or smeared. In this case, change the computer’s settings and select another input signal from the “Computer video signal specifications” list.
Help Guide To check the supported file formats Supported files and formats Hint If you connect a BRAVIA Sync-compatible device, you can operate it by simply using the TV’s remote control. Make sure that the device is BRAVIA Sync-compatible. Some devices may not be compatible with BRAVIA Sync even though they have an HDMI jack (socket).
Help Guide 720/24p 720p/30Hz, 720p/50Hz*1, 720p/60Hz 1080i/50Hz*1, 1080i/60Hz 1080/24p 1080p/30Hz, 1080p/50Hz*1, 1080p/60Hz 3840 x 2160p/24Hz, 3840 x 2160p/25Hz*1, 3840 x 2160p/30Hz 3840 x 2160p/50Hz*1*3, 3840 x 2160p/60Hz*3 4096 x 2160p/24Hz*2 4096 x 2160p/50Hz*1*2*3, 4096 x 2160p/60Hz*2*3 *1 Not supported depending on your region/country. *2 When 4096 x 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 x 2160p.
Help Guide To connect an ARC capable audio system using an HDMI cable If your audio system features HDMI output jacks (sockets), you can connect the TV to your audio system using an HDMI cable. (A) AV receiver or sound bar (B) HDMI cable (not supplied)* * Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo.
Help Guide (A) AV receiver or Sound bar (B) Optical audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for set-up. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] — [Sound] — [Digital audio out] to [PCM]. To connect an audio system using an audio cable You can connect the TV’s audio output to an audio system using a stereo to RCA analog audio cable.
Help Guide [53] Using the TV with Other Devices | Audio system Adjusting audio system-related settings When using the HDMI connection or optical audio connection 1 After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] — [Audio system]. 2 Turn on the connected audio system, then adjust the volume. If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control.
Help Guide No sound but good picture. No audio or low audio with a home theater system. [54] Using the TV with Other Devices Bluetooth devices Connecting a Bluetooth device Adjusting the AV sync setting Supported Bluetooth profiles [55] Using the TV with Other Devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.
Help Guide 1 Press the HOME button, then select [Settings] — [Bluetooth settings]. 2 Select a paired but unconnected device from the list. 3 Select [Connect]. Related topics Supported Bluetooth profiles Operation cuts out, or a device does not work. [56] Using the TV with Other Devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
Help Guide The responsiveness of the TV while playing video games may feel slower due to the [A/V sync] setting adding a delay to the output timing of the picture. For games that are dependant on response time, we recommend that you use the TV speakers or a sound bar with a wired (HDMI cable/optical digital cable) connection.
Help Guide You can use the optional Wireless Subwoofer SWF-BR100 to extend the bass response of the TV’s sound. The availability of this feature depends on your model/region/country. TVs that support the Wireless Subwoofer indicate “SWF-BR100” in the specifications section of the Reference Guide. (A) Wireless Transceiver (B) Wireless Subwoofer SWF-BR100 (C) Audio cable 1 Connect the audio cable (supplied) to the Wireless Transceiver.
Help Guide [60] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Adjusting wireless subwoofer-related settings (optional) Sony wireless subwoofer supported models have [Wireless Subwoofer power] in [Settings] — [Sound] — [Sound adjustments]. The sound settings of the Wireless Subwoofer have already been set to the recommended values for your TV. Follow the instructions below to change the settings to suit your preferences.
Help Guide [61] Using the TV with Other Devices BRAVIA Sync-compatible devices BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [62] Using the TV with Other Devices | BRAVIA Sync-compatible devices BRAVIA Sync overview If a BRAVIA Sync-compatible device (e.g., BD player, AV amplifier) is connected with an HDMI cable, you can operate the device with the TV’s remote control.
Help Guide Automatically turns the Blu-ray/DVD player on and switches the input to the Blu-ray/DVD player when you select it from the Home Menu or Sync Menu. Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play. Automatically turns the connected Blu-ray/DVD player off when you turn the TV off. Controls menu operation ( / / / buttons), playback (e.g.
Help Guide [64] Using the TV with Other Devices | BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings 1 Turn on the connected device. 2 To enable [BRAVIA Sync control], press the HOME button, then select [Settings] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. 3 Activate BRAVIA Sync on the connected device.
Help Guide BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices [65] Using the TV with Other Devices Connecting an IR Blaster (IR Blaster compatible models only) IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs]. The IR Blaster allows you to operate a set-top box or AV Receiver that is connected to the TV, with the TV’s remote control. (IR Blaster compatible models may not be available depending on your model/country.
Help Guide Some external devices may not respond to some items in the “Action Menu”. If you press and hold a button on the remote control, the operation may not be transmitted. Instead, press the button repeatedly. Make sure that the IR Blaster is correctly set up and the IR transmitter is located near the IR receiver of the external device. Make sure that your TV supports the external device. Related topics An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster.
Help Guide (C) USB device (D) Network device To view pictures stored on a USB device or network device in 4K resolution 1 Connect the USB device or network device to the TV. 2 Press the HOME button, then select [Album] — the USB device, server, or preset folder containing the file to play — the folder or file from the list. If you select a folder, select the file.
Help Guide USB devices Connecting to a Network [68] Using the TV with Other Devices | Viewing pictures in 4K from compatible devices Settings for viewing pictures in 4K resolution with higher quality When you display the High-Quality 4K format with the HDMI input, set [HDMI signal format] in [External inputs]. HDMI signal format To change the HDMI signal format setting, press the HOME button, then select [Settings] — [External inputs] — [HDMI signal format].
Help Guide Viewing pictures in 4K resolution [69] Connecting to a Network Connecting to a network using a LAN cable Connecting to a network using a wireless connection Home network features [70] Connecting to a Network Connecting to a network using a LAN cable Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Connect a LAN cable to your TV.
Help Guide 3 Follow the on-screen instructions to complete the set-up. Note The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router. You can also contact the person who set up the network (network administrator).
Help Guide For details, refer to the instruction manual of your wireless router (or access point), or contact the person who set up the network (network administrator). 2 Press the HOME button, then select [Settings] — [Network] — [Network setup] — [Easy]. 3 Follow the on-screen instructions to complete the set-up. To turn off the built-in wireless LAN To disable [Built-in Wi Fi], press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Built-in Wi Fi].
Help Guide [73] Connecting to a Network | Connecting to a network using a wireless connection Using Wi-Fi Direct to connect to the TV (no wireless router required) You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV. 1 To enable [Wi Fi Direct], press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] — [Wi Fi Direct]. 2 Select [Wi Fi Direct settings].
Help Guide connect another device when 10 devices are already connected, disconnect an unnecessary device, then connect the other device. To change the name of the TV shown on the connected device Press the HOME button, then select [Settings] — [About] — [Device name]. To list connected devices/deregister devices Press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] — [Advanced settings] — [Show device list/Delete].
Help Guide not supported, you can only use [Auto] and [Manual]. Note If the TV is connected to a wireless router (or access point) at 5GHz: The 5GHz wireless connection will be disconnected when [Wi Fi Direct settings] is selected. While the connection is disconnected, communication via Internet is stopped. The connection will resume automatically after exiting from [Wi Fi Direct settings]. The 5GHz band may not be supported depending on your region/country.
Help Guide [Renderer] Enable the renderer function. You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the device directly. [Renderer access control] Select [Auto access permission] to access the TV automatically when a controller accesses the TV for the first time. Select [Custom settings] to change the access permission settings of each controller.
Help Guide the file to play — the folder or file from the list. If you select a folder, select the desired file. Playback starts. To check the supported file formats Supported files and formats Note Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings [77] Connecting to a Network | Home network features Playing content from a media server You can play photo/music/video files in a controller (e.g.
Help Guide Adjusting home network settings [78] Connecting to a Network | Home network features RVU statement (RVU compliant models only) RVU compliant models have [RVU] in [Settings] — [External inputs] — [Manage inputs]. Your TV is equipped with RVU technology which may allow it to connect to compatible satellite receivers over your home network without the need for a dedicated box. Contact your satellite provider for additional information.
Help Guide Available options [Channels] Configures the settings related to receiving broadcast programming. [External inputs] Configures the settings of the external inputs and BRAVIA Sync. [Picture & Display] Adjusts the picture and screen display settings such as screen brightness. [Sound] Adjusts the sound settings and speaker-related options. [Illumination LED] Customizes the Illumination LED. (The availability of this function depends on your model.
Help Guide Available options [Network] Sets up and checks the network and server connections. [Google Cast] Displays information about the Google Cast feature. [Bluetooth settings] Setup for registering/deregistering Bluetooth devices. [Voice Remote Control] Setup for pairing the Voice Remote Control. [83] Settings | Configuring the TV [System Preferences] Press the HOME button, then select [Settings] — [System Preferences] — the desired option. Available options [Date & time] Adjusts the current time.
Help Guide (This option may not be available depending on your region/country.) [Retail mode settings] Enriches the display for shop front use by setting [Demo mode], etc. [Picture adjustments lock] Locks the picture adjustments to prevent them from being changed. (This option may not be available depending on your region/country.) [84] Settings | Configuring the TV [Personal] Press the HOME button, then select [Settings] — [Personal] — the desired option.
Help Guide [Add account] Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts. You can add multiple Google accounts and switch between them depending on the app. [86] Settings | Configuring the TV [Expert panel settings](only models equipped with an OLED panel) These options are available for models equipped with an OLED panel and are used to prevent image retention.
Help Guide Setting a timer To set the on timer On timer automatically turns on the TV at a specific time, such as when a program that you want to watch comes on. It also allows you to use the TV as an alarm clock. 1 Press the HOME button, then select [Timers] — [Timer] — the desired option. To set the sleep timer Sleep timer automatically turns off the TV after a preset time. 1 Press the HOME button, then select [Timers] — [Sleep timer] — the desired option.
Help Guide Self diagnostics Software updates If a full reset (restart) of the TV is required [90] Troubleshooting | Start here Self diagnostics How to check if the TV is working properly. Press the HOME button, then select [Self diagnostics] under [Help]. [91] Troubleshooting | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience.
Help Guide If you will update the TV software by using a USB storage device, you should read the cautions for update by USB storage device on the website. For more about the support site, please see the Support Site page. Related topics Connecting to a Network [92] Troubleshooting | Start here If a full reset (restart) of the TV is required If you have trouble such as the picture not displaying on the screen or the remote control not working, try the following procedure.
Help Guide There are banners/tickers at the top or bottom of the screen. 3D pictures are not displayed. The 3D effect is weak. (3D models only) Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) You cannot turn off 3D display while watching 3D content. (3D models only) The message [3D signal has been detected.] automatically appears when 3D signal is detected. (3D models only) A message about an app asking for permission to access a TV function is displayed.
Help Guide Change the current setting of [CineMotion] to another setting. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motion] — [CineMotion]. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Related topics Ghosting or double images appear. The screen flickers. [96] Troubleshooting | Picture (quality)/screen The screen flickers.
Help Guide Color is not correct. How to adjust the color tone. [98] Troubleshooting | Picture (quality)/screen Dark screen. How to brighten the screen. Press the ACTION MENU button, select [Picture adjustments] — [Advanced settings], and adjust [Brightness] or [Contrast]. Check the [Power saving] option setting in [Eco]. If it is [Low] or [High], the screen darkens. Select [Power] — [Eco], and set [Power saving] to [Off] to brighten the screen.
Help Guide Related topics Suddenly the picture becomes small. [101] Troubleshooting | Picture (quality)/screen The screen suddenly changes to a video you do not recognize while watching TV. In this case, the TV might be in demo mode. Try exiting demo mode. Press the ACTION MENU button on the remote control and select [Suspend Demo]. Then, press the HOME button on the remote control and select [Settings] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode].
Help Guide and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider). Programs in 4:3 aspect ratio will have bands on the left and right sides of the screen. Programs broadcasted in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster.
Help Guide If two pictures are displayed side-by-side, press the ACTION MENU button, then select [3D] — [3D display] — [3D (Side by Side)]. If two pictures are displayed one above the other, press the ACTION MENU button, then select [3D] — [3D display] — [3D (Over-Under)]. If the [3D display] screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again. Perceived 3D effect may vary from person to person. 3D signal of 4K cannot be displayed.
Help Guide [108] Troubleshooting | Picture (quality)/screen You cannot turn off 3D display while watching 3D content. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. For 3D content displayed with the 3D signal, 3D display cannot be turned off on your TV. Turn 3D settings off on the connected device (such as a Blu-ray player). [109] Troubleshooting | Picture (quality)/screen The message [3D signal has been detected.] automatically appears when 3D signal is detected.
Help Guide If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention. This is a feature to protect the panel, and is not a malfunction. [112] Troubleshooting | Picture (quality)/screen The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention.
Help Guide [Expert panel settings](only models equipped with an OLED panel) [114] Troubleshooting | Picture (quality)/screen A white line appears on the screen. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete. A white line may be displayed on the screen during the panel refresh. This is not a malfunction of the TV.
Help Guide Block noise or an error message appears and you cannot watch broadcasts. Ghosting or double images appear. Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing an analog TV channel. Some channels are blank. Poor reception or poor picture quality with digital broadcasts. You cannot view digital channels. You cannot receive or select channels. Some digital cable channels are not displayed. Broadcast HD formats have poor quality.
Help Guide [Motion] — [Motionflow] — [Standard] or [Off]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] — [Picture & Display] — [Picture adjustments] — [Advanced settings] — [Motion]. Related topics Distorted picture. Check these things first to troubleshoot your TV reception. [121] Troubleshooting | Broadcast reception Only snow noise or a black picture appears on the screen. Check if auto tuning is performed.
Help Guide Keep the antenna cable away from other connecting cables. Related topics Check these things first to troubleshoot your TV reception. [123] Troubleshooting | Broadcast reception Some channels are blank. The channel is for scrambled/subscription service only. Subscribe to a pay TV service. The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Related topics Check these things first to troubleshoot your TV reception.
Help Guide You cannot view digital channels. Ask a local installer if digital transmissions are provided in your area. Upgrade to a higher gain antenna. Related topics Check these things first to troubleshoot your TV reception. You cannot receive or select channels. Some digital cable channels are not displayed. [126] Troubleshooting | Broadcast reception You cannot receive or select channels. Perform [Auto program] to add receivable channels that are not present in the TV memory.
Help Guide Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. The digital cable channel may be set to [Hidden] in [Show/Hide channels]. Related topics Check these things first to troubleshoot your TV reception. You cannot view digital channels. [128] Troubleshooting | Broadcast reception Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider.
Help Guide Check the volume control. Press MUTING or VOL + button to cancel muting. Press the ACTION MENU button, then select [Speakers] — [TV speakers]. If it is set to [Audio system], the TV speakers only output key tones or system sounds. Related topics No audio or low audio with a home theater system. [131] Troubleshooting | Sound Audio noise. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Keep the antenna cable away from other connecting cables.
Help Guide Audio noise. Connecting an audio system [133] Troubleshooting | Sound Distorted sound. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices. When installing an optional device, leave some space between the device and TV. Set [Audio filter] to [Low] or [High] to improve sound for analog reception.
Help Guide The setting method varies depending on whether the TV is an A2DP-supported model. Bluetooth A2DP-supported models that can use Bluetooth audio devices have [A/V sync] in [Settings] — [Sound]. If the TV is not an A2DP-supported model ([A/V sync] not available) Press the HOME button, then select [Settings] — [Sound] — [Headphone speaker link] — [Speakers on]. Bluetooth audio devices such as Bluetooth headphones cannot be used.
Help Guide Reset the wireless router. Select [[Manual entry]] to enter a network name (SSID). [138] Troubleshooting | Network (Internet/home)/apps Sometimes video streaming quality is poor. Quality depends on the original video provided by the video content provider and your connection bandwidth. The wireless network connection quality varies depending on the distance or obstacles (e.g.
Help Guide Certain Internet video content displays a loss of detail. Video quality and picture size depend on broadband speed and delivery by video content providers. Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network Sometimes video streaming quality is poor. [141] Troubleshooting | Network (Internet/home)/apps Good picture quality but no sound on Internet video content.
Help Guide Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network [143] Troubleshooting | Network (Internet/home)/apps The TV cannot access the Internet when IPv6 is set. IPv6 may not be supported, in which case set IPv6 to off. Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [IPv6 setup] — [No]. [144] Troubleshooting | Network (Internet/home)/apps Your TV cannot connect to the server.
Help Guide status] — [Check Connection]. Check your network connections and/or server’s instruction manual for connection information, or contact the person who set up the network (network administrator). Reconfigure your network settings by pressing the HOME button, then select [Settings] — [Network] — [Network setup]. If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.
Help Guide Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment. Battery power may be low. Remove the remote control cover and replace the batteries with new ones. Sliding type Push-release type There may be poor contact between the battery and the remote control. Remove the batteries, then insert them again. Point the remote control at the remote control sensor located at the front of the TV.
Help Guide Replace the battery. (Applies only to TDG-BT400A/BT500A.) 1 Press the unlock button with the tip of a pen, etc., and take out the battery case. 2 Replace the battery with a new one. After that, be sure to insert the battery case until it locks in place again. (A) CR2025 (-) side [150] Troubleshooting | Remote control/accessories The LED indicator on the Active 3D Glasses blinks. (3D models only) Lights up for 3 seconds: Indicates when turning on the glasses.
Help Guide You cannot turn the Active 3D Glasses on. (3D models only) [151] Troubleshooting Power The TV turns off automatically. The TV turns on automatically. After turning on the TV, it turns off immediately. After unplugging the TV and plugging it in again, the TV does not turn on even if you press the power button on the remote control or the TV. [152] Troubleshooting | Power The TV turns off automatically. The screen may have been turned off due to [Sleep timer] settings.
Help Guide Setting a timer [154] Troubleshooting | Power After turning on the TV, it turns off immediately. In this case, the TV might be in picture reset mode. When picture reset mode is enabled, the TV turns off about 10 minutes after it is turned on, and then turns on again to reduce image retention. This is not a malfunction of the TV. Turn on the TV again using the remote control and disable picture reset mode.
Help Guide Some media files in the USB device or server are not displayed. The TV cannot be found by a Wi-Fi Direct device. Operation cuts out, or a device does not work. What kind of devices can be connected using the Screen mirroring function? The TV cannot connect to a Miracast device or Screen mirroring compatible device. Video or sound sometimes cuts out. Some paid content cannot be played. [157] Troubleshooting | Connected devices No picture from a connected device. Turn the connected device on.
Help Guide [159] Troubleshooting | Connected devices Certain programs on digital sources display a loss of detail. Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to the digital compression of the source content used by certain digital broadcasts and DVDs. The degree of visible artifacts depends on the clarity and resolution of the TV. [160] Troubleshooting | Connected devices Photo images or folders take time to display.
Help Guide [162] Troubleshooting | Connected devices You cannot control a second AV receiver. Only one BRAVIA Sync-compatible AV receiver can be used. Related topics BRAVIA Sync-compatible devices [163] Troubleshooting | Connected devices An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs].
Help Guide Unsupported files may not be displayed. All the folders/files may not be displayed depending on the system status. Related topics Supported files and formats [165] Troubleshooting | Connected devices The TV cannot be found by a Wi-Fi Direct device. Enable [Wi Fi Direct]. Press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] — [Wi Fi Direct]. If the TV cannot be found even though [Wi Fi Direct] is enabled, set [Band setting] to [Auto (2.4GHz band)].
Help Guide [167] Troubleshooting | Connected devices What kind of devices can be connected using the Screen mirroring function? Wi Fi enabled devices, such as smartphones and tablets, that support Miracast can be used to enjoy Screen mirroring on your BRAVIA TV. Refer to the instruction manual of your Wi Fi device to find out if it supports Miracast. BRAVIA TV complies with the Miracast specification, but does not guarantee a successful connection with all devices.
Help Guide configuration, radio wave condition, line congestion or the device you use. Communication may cut out due to the radio wave condition. Related topics Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function Using Wi-Fi to connect the TV to your network [170] Troubleshooting | Connected devices Some paid content cannot be played. The source device needs to meet HDCP (High-bandwidth Digital Content Protection) 2.0/2.1/2.2 standards.
Help Guide does not light up or blink. You can turn it off. Press the HOME button, then select [Settings] — [Illumination LED] — [Off]. Note We recommend that you do not change this setting under normal circumstances because you will be unable to identify whether the TV is on or off, or a timer is set.
Help Guide Connections Google Cast Wi Fi Direct Miracast Bluetooth Screen mirroring BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc.
