Help Guide Search Getting Started Watching TV Television Use this Help Guide if you have any questions on how to use your TV. Using the TV with Other Devices Connecting to a Network Settings The Online Help Guide includes the latest information. For details, see “ Using the Help Guide ”.
If you want to print the complete Help Guide, see “ Help Guide Search (Print Version) ”. To check the models that this Help Guide applies to, visit this page . Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Table Of Contents Search Help Guide i Using the remote control 3 Using the TV Menu Bar 4 Home menu 5 Using the Action Menu 8 Introducing Android TV 11 Troubleshooting 12 Getting Started 13 Using the Help Guide Remote control Using the remote control Functions of the remote control buttons 1 152 3 153 Upper buttons on the remote control 231 Middle buttons on the remote control 233 Lower buttons on the remote control 235 Searching by voice Keeping the TV updated Introducing Android T
Illumination LED Search 238 Accessibility features 190 Support Site 191 Watching TV Watching TV programs 14 192 Using the program guide 209 Using interactive broadcast TVservices 211 Watching in 3D (3D models only) 193 Understanding the basics of 3D TV(3D models only) 323 Preparing your 3D glasses (3Dmodels only) 325 Watching TV in 3D (3D models only) 327 Using the TV with Other Devices USB devices 15 194 Playing content stored on a USBdevice 159 Information about USB devices usedfo
Adjusting audio system-relatedsettings Search Bluetooth devices 342 200 Connecting a Bluetooth device 344 Adjusting the AV sync setting 346 Supported Bluetooth profiles 348 Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) 201 Connecting a wireless subwoofer(optional) 349 Adjusting wireless subwoofer-relatedsettings (optional) 351 BRAVIA Sync-compatible devices 202 BRAVIA Sync overview 220 Using features available for BRAVIASync-compatible devices 353 A
Self diagnostics Search 246 Software updates 146 If a full reset (restart) of the TV isrequired 229 Picture (quality)/screen 175 Picture quality is not as good as viewed at the store. 247 Distorted picture. 248 The screen flickers. 249 No color/Dark picture/Color is not correct/Picture is too bright. 250 Dark screen. How to brighten the screen. 251 Color is not correct. How to adjust the color tone. 252 Screen format/wide mode changes automatically.
Broadcast reception Search Check these things first to troubleshoot your TV reception. 179 271 Block noise or an error message appears and you cannot watch broadcasts. 272 Ghosting or double images appear. 273 Only snow noise or a black picture appears on the screen. 274 There is picture or sound noise when viewing an analog TV channel. 275 Some channels are blank. 276 Poor reception or poor picture quality with digital broadcasts. 277 You cannot view digital channels.
Search The LED indicator on the Active 3DGlasses blinks. (3D models only) Power 300 185 The TV turns off automatically. 301 The TV turns on automatically. 302 After turning on the TV, it turns offimmediately. 303 The TV does not turn on. 304 Connected devices 186 No picture from a connected device. 306 You cannot select a connected device in the Home Menu. 307 Certain programs on digital sources display a loss of detail. 308 Photo images or folders take time to display.
Help Guide Getting Started Search > Getting Started > Using the Help Guide Print Watching TV Using the TV with Other Devices Connecting to a Network Using the Help Guide This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Settings Troubleshooting Index Reference Guide for parts descriptions and specifications of this TV.
Design and specifications are subject to change without notice. Hint Search To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
Help Guide Getting Started Search > Getting Started > Remote control > Using the remote control Print Watching TV Using the TV with Other Devices Connecting to a Network Using the remote control You can operate many of the TV’s features by using the and Settings Troubleshooting Index / / / buttons. The included remote control varies depending on your model. For descriptions of the remote control buttons, refer to the Functions of the remote control buttons .
Help Guide Getting Started Search > Getting Started > Basic Operations > Using the TV Menu Bar Print Watching TV Using the TV with Other Devices Connecting to a Network Using the TV Menu Bar This feature is available for TVs in which the included remote control does not have a DISCOVER button. Settings Troubleshooting Press the TV button while watching a TV broadcast to display the TV Menu Bar.
Help Guide Getting Started Search > Getting Started > Basic Operations > Home menu Print Watching TV Using the TV with Other Devices Connecting to a Network Home menu The screen that is displayed when you press the HOME button on the remote control is called the Home Menu. The Home Menu allows you to Settings search for content, provides content recommendations, and provides access to apps and settings. Available items vary depending on your Troubleshooting region/country and the current screen.
Apps (D) Search Displays pre-installed and installed apps. Hint To install apps on the TV, refer to Downloading apps from the Google Play . The following apps are pre-installed at the time of purchase. Video, Album, Music Play back video files, pictures, and music files in a USB memory device. For details, refer to Playing content stored on a USB device . Screen mirroring Display content from a computer or mobile device such as a smartphone or tablet on the TV screen.
refer to [TV] . Network Settings Search Configures wireless LAN (Wi-Fi) and wired LAN settings. For details, refer to [Network & Accessories] . Timers Configures the schedule to turn on the TV and time until it is turned off. For details, refer to Setting a timer . Help Displays the Help Guide (the instruction manual you are reading now) or troubleshooting, and runs [Self diagnostics]. Hint By connecting the TV to the Internet, you can access various network services and features.
Help Guide Getting Started Search > Getting Started > Basic Operations > Using the Action Menu Print Watching TV Using the TV with Other Devices Connecting to a Network Using the Action Menu By pressing the ACTION MENU button, a menu appears and provides quick access to the functions that are available for the currently displayed Settings screen, such as picture adjustments, sound adjustments, volume adjustment for a connected device (such as headphones), and Troubleshooting Index display/audio sett
Display & Sound Search Display Display information about the channel/program/input you are viewing. Picture-in-picture Displays the picture that you are watching (TV programs or content from HDMI-connected devices) as a small screen in the corner. Picture Off Turns off the picture while the sound remains on. Live Football mode Removes commentary from sports programs to make it sound like you are watching in a stadium. Picture adjustments Changes settings related to picture quality.
a favorite, you can select it from the menu that is displayed when you press the DISCOVER button. Remove from Favorites Search Removes a registered favorite. Favorites setup Registers favorites and changes the display name of favorites registered using [Add to Favorites]. Menu Home (Menu) Displays the home screen of the set-top box (cable/satellite box) connected to the TV for configuration. Options Displays the options menu of the set-top box (cable/satellite box) connected to the TV.
Help Guide Getting Started Search > Getting Started > Introducing Android TV Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Introducing Android TV Displaying the picture in a small screen Downloading apps from the Google Play Moving apps to a USB memory device Index Viewing Internet media Enjoying content from your mobile device on the TV with Google Cast Enjoying safe apps and video streaming services (Security & restrictions) > Getting Started > In
Help Guide Getting Started Search > Troubleshooting Print Watching TV Using the TV with Other Devices Connecting to a Network Troubleshooting Start here Experiencing trouble? Start here.
Help Guide Getting Started Search > Getting Started Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Getting Started Using the Help Guide Remote control Keeping the TV updated Index Introducing Android TV Basic Operations Accessibility features Support Site > Getting Started Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Watching TV Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Watching TV Watching TV programs Watching in 3D (3D models only) > Watching TV Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Using the TV with Other Devices Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Using the TV with Other Devices USB devices Blu-ray and DVD players Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVI
Help Guide Getting Started Search > Connecting to a Network Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Connecting to a Network Connecting to a network using a LAN cable Connecting to a network using a wireless connection Home network features > Connecting to a Network Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Settings Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Settings Configuring the TV Setting a timer > Settings Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Index Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Index TV programs DISCOVER Channels GUIDE Parental lock Interactive broadcasts Picture/display Picture-in-picture Picture & Display 3D Date & time 4K pictures Language HOME Expert panel settings Pixel shift Panel refresh Sound/voice Voice search, using Speech recognition Sound Remote control Remote control, using ACTION MENU Voice search In
Miracast Bluetooth Screen mirroring BRAVIA Sync Search Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc.
Search Television Getting Started [1] Using the Help Guide [2] Remote control [3] Using the remote control [4] Functions of the remote control buttons [5] Upper buttons on the remote control [6] Middle buttons on the remote control [7] Lower buttons on the remote control [8] Searching by voice [9] Keeping the TV updated [10] Introducing Android TV [11] Displaying the picture in a small screen [12] Downloading apps from the Google Play [13] Moving apps to a USB memory device [14] Viewing Internet media [
Watching TV [32] Watching TV programs [33] Using the program guide [34] Search Using interactive broadcast TV services [35] Watching in 3D (3D models only) [36] Understanding the basics of 3D TV (3D models only) [37] Preparing your 3D glasses (3D models only) [38] Watching TV in 3D (3D models only) [39] Using the TV with Other Devices [40] USB devices [41] Playing content stored on a USB device [42] Information about USB devices used for storing photos and music [43] Supported files and formats [44] Pho
Connecting an audio system [63] Adjusting audio system-related settings [64] Bluetooth devices [65] Search Connecting a Bluetooth device [66] Adjusting the AV sync setting [67] Supported Bluetooth profiles [68] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [69] Connecting a wireless subwoofer (optional) [70] Adjusting wireless subwoofer-related settings (optional) [71] BRAVIA Sync-compatible devices [72] BRAVIA Sync overview [73] Using features available for BRAVIA
[Accounts] [95] [Expert panel settings](only models equipped with an OLED panel) [96] Setting a timer [97] Search Troubleshooting [98] Start here [99] Self diagnostics [100] Software updates [101] If a full reset (restart) of the TV is required [102] Picture (quality)/screen [103] Picture quality is not as good as viewed at the store. [104] Distorted picture. [105] The screen flickers. [106] No color/Dark picture/Color is not correct/Picture is too bright. [107] Dark screen. How to brighten the screen.
You are concerned about an image retention. (only models equipped with an OLED panel) [124] Search A white line appears on the screen. (only models equipped with an OLED panel) [125] Panel refresh does not complete. (only models equipped with an OLED panel) [126] Keyboard [127] Broadcast reception [128] Check these things first to troubleshoot your TV reception. [129] Block noise or an error message appears and you cannot watch broadcasts. [130] Ghosting or double images appear.
The TV cannot access the Internet when IPv6 is set. [155] Your TV cannot connect to the server. [156] A message appears stating that the TV cannot connect toSearch your network. [157] You can connect to the Internet, but not to Google services. [158] Remote control/accessories [159] The remote control does not operate. [160] You cannot turn the Active 3D Glasses on. (3D models only) [161] The LED indicator on the Active 3D Glasses blinks. (3D models only) [162] Power [163] The TV turns off automatically.
You want to disable the illumination LED so that it does not light up or blink. [187] Index [188] Search [1] Getting Started Using the Help Guide Remote control Keeping the TV updated Introducing Android TV Basic Operations Accessibility features Support Site [2] Getting Started Using the Help Guide This Help Guide explains how to use this TV.
2 Select (A) to switch the Help Guide version. Search Note To use the latest features described in the Help Guide, you may need to update the TV's software. For details about software updates, see the Software updates page. The images and illustrations used in the Help Guide may differ depending on your TV model. Design and specifications are subject to change without notice.
The included remote control varies depending on your model. For descriptions of the remote control buttons, refer to the Functions of the remote control buttons. Search 1 Use the 2 Press the center of the , , and buttons to “focus” on the desired item. button to select the item currently in focus. To return to the previous screen Press the BACK button. Related topics Functions of the remote control buttons The remote control does not operate.
Voice Search. (e.g., Search various content by voice.) (TV standby) Turn on or turn off the TV (standby mode). Search SYNC MENU Display the BRAVIA Sync Menu. DIGITAL/ANALOG, ANT Switch between digital and analog mode. STB MENU Display the connected set-top box (cable/satellite box) menu after connecting and setting up the IR Blaster. Number Button Use with the 0-9 buttons to select digital channels. DISPLAY Display information about the channel/program/input you are viewing.
Access various services and applications. BACK Return to the previous screen. Search HOME Display the TV Home Menu. TV Switch to a TV broadcast. Also display the TV Menu Bar depending on your model/region/country. DISCOVER Bring up the Content Bar to search for content. / / / / (Navigation D-Pad) On screen menu navigation and selection.
HELP Display the Help menu. Help Guide can be accessed from here. WIDE Search Change the screen format. PIC OFF Turn the picture off, while sound remains on. DISPLAY Display information about the channel/program/input you are viewing. Related topics Upper buttons on the remote control Middle buttons on the remote control [9] Getting Started | Remote control Searching by voice Remote controls that can perform Voice Search have a button or button, and a built-in microphone.
pressing the HOME button and selecting [Settings] — [Voice Remote Control] Note Search An Internet connection is required to use Voice search. The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country. An optional remote control is available in some models/regions/countries. [10] Getting Started Keeping the TV updated The functions below are performed when the TV is in standby mode.
Displaying the picture as a small screen Search 1 Press the ACTION MENU button while watching a TV program or content from an HDMI device, and then select [Picture-in-picture]. The current picture is displayed as a small screen in the corner. Note The small screen is displayed on top of the last app used. However, the app that is displayed may vary depending on certain conditions. Operations such as changing the channel is disabled while watching with a small screen.
Note Search You can only download apps that are compatible with TVs. They may differ from apps for smartphones/tablets. An Internet connection and Google account are required to download apps from the Google Play. Hint If you do not have a Google account or want to create a shared account, create a new account by accessing the following website. https://accounts.google.com/signup The website above may vary depending on your region/country. It is also subject to change without notice.
Using Wi-Fi to connect the TV to your network Moving apps to a USB memory device Search [14] Getting Started | Introducing Android TV Moving apps to a USB memory device You can move downloaded apps to a USB memory device to increase the space available in the TV. Note When you format a USB memory device, all data saved in the USB memory device will be deleted. Back up your important data before formatting. Performing this procedure formats the USB memory device for exclusive use with the TV.
device, and then select the option to remove it. Note Search The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again. If you delete an app in the USB memory device using a computer, you will be unable to launch it from the TV. If you remove a USB memory device from the TV, you will be unable to use the apps that were moved to the USB memory device. You cannot specify a USB memory device as the installation location of an app.
directly from your computer or mobile device. 1 Connect a mobile device such as a smartphone or tablet toSearch the same home network that the TV is connected to. 2 Launch a Google Cast supported app on the mobile device. 3 Select the (cast) icon in the app. The screen of the mobile device is displayed on the TV. Note An Internet connection is required to use Google Cast.
Hint Other separate restrictions may be available depending on the app. For details, refer to the app's help guide. Search [18] Getting Started Basic Operations Home menu Using the TV Menu Bar This feature is available for TVs in which the included remote control does not have a DISCOVER button. Using the “Content Bar” (DISCOVER) This feature is available for TVs in which the included remote control has a DISCOVER button.
2 Select the microphone icon or Google Assistant icon at the top of the screen. 3 Enter a search keyword by speaking into the microphone on the remote control, or by Search pressing the button and then using the on-screen keyboard. Recommended (B) Displays content recommended by installed apps. Featured apps (C) Displays apps recommended for installation. Apps (D) Displays pre-installed and installed apps. Hint To install apps on the TV, refer to Downloading apps from the Google Play.
You can select a device connected to the TV such as via HDMI or video jacks, and switch input. Settings (G) Search You can configure the following settings. Settings Configures settings such as TV picture quality and sound. For details, refer to [TV]. Network Settings Configures wireless LAN (Wi-Fi) and wired LAN settings. For details, refer to [Network & Accessories]. Timers Configures the schedule to turn on the TV and time until it is turned off. For details, refer to Setting a timer.
1 Press the TV button while watching a TV broadcast. The TV Menu Bar is displayed at the bottom of the screen. Search 2 Move the focus up or down to select the desired category. 3 Move the focus left or right to select the desired item. 4 Press the button to launch the selected item. Adding channels to favorites 1 Press the TV button while watching a TV broadcast. The TV Menu Bar is displayed at the bottom of the screen. 2 Move the focus down to select [Add channels to Favorites].
1 Press the DISCOVER button. The “Content Bar” is displayed at the bottom of the screen. 2 Move the focus down to the [Settings] category. 3 Select the desired item to change the settings. Search Available options [Show/Hide categories] Select content categories to be shown in DISCOVER. You cannot hide [Settings]. You can hide [Top Picks] depending on your TV model. [Reorder categories] Select a content category to reorder. [Add channels to Favorites] Add your favorite channels to DISCOVER.
Search 1 Press the ACTION MENU button. 2 Move the focus left or right to select the desired category. 3 Move the focus up or down to select the desired item. 4 Press the button to launch the selected item. Main ACTION MENU items Pressing the ACTION MENU button while watching TV broadcasts or content from external input displays settings that you can change while watching at the top edge of the screen. This allows you to change settings without having to go to the Home screen.
Wide mode Adjust the picture size. Search Sound adjustments Changes settings related to sound. Speakers Select TV or external speakers. Headphone volume Adjusts the headphone volume. Sync Menu Set up BRAVIA Sync compatible devices for streamlined control. TV Watch TV Switches to TV broadcasting. Add to Favorites Registers the program you are watching as a favorite. When you register a favorite, you can select it from the menu that is displayed when you press the DISCOVER button.
1 Press the INPUT button repeatedly to select the connected device. Search Hint You can switch to TV broadcasting by simply pressing the TV button on the remote control. Switching from the Home Menu 1 Press the HOME button, then select the input source from [Inputs].
Picture adjustments Adjust the picture settings such as Brightness, Color, and Hue. Search Picture mode Change the picture quality according to the content you are watching such as movies or sports. For details, refer to “Picture adjustments” advanced settings. Auto picture mode Automatically selects the picture mode based on the viewing content. Brightness Adjust the backlight to display the brightest whites and deepest blacks. Color Adjust the color saturation level.
Screen position Adjust the vertical and horizontal screen position. Search Vertical size Stretch the picture vertically. [26] Getting Started | Basic Operations | Changing the picture and sound quality to your preferences “Picture adjustments” advanced settings This page introduces various settings for the features you can configure in [Picture mode] and [Advanced settings].
Optimized for viewing HDR (High Dynamic Range) videos. HDR Video Search Advanced settings [Brightness] settings Setting Description Brightness Adjust the luminance level of the screen. Contrast Adjust the picture white level. Gamma Adjust the light and dark balance. Brighten or darken the brightness between white and black. Black level Adjust the picture black level. Black adjust Enhance the black in images for stronger contrast. Adv.
Sharpness Adjust the picture detail. Reality Creation Adjusts fineness and noise for realistic picture. If you select Manual, you can adjust Resolution. Search Optimizes picture quality for Blu ray discs mastered in 4K. Applies to 1080/24p Mastered in 4K signals only. Reduce repetitive random noise. Random noise reduction Reduce video compression noise. Digital noise reduction Smooth gradation Create smooth gradations to reduce false contours on flat surfaces.
Adjusting the picture quality Search [27] Getting Started | Basic Operations | Changing the picture and sound quality to your preferences Adjusting the sound quality You can configure various settings related to the TV's sound such as sound quality and sound mode. Press the HOME button, then select [Settings] — [TV] — [Sound] — the desired option. You can configure the following major settings. Sound adjustments Adjust to experience the different sound effects.
You can also display [Sound adjustments] by pressing ACTION MENU while watching TV. Search [28] Getting Started | Basic Operations | Changing the picture and sound quality to your preferences “Sound adjustments” advanced settings This page introduces various settings for the features you can configure in [Sound adjustments]. Note The actual display may vary or some settings may not be available depending on your model/country/region and the connected device.
Setting Standard Description Optimize sound quality for general content. Search Dialog Suitable for spoken dialog. Cinema Optimize surround sound suitable for movies. Music Lets you experience dynamic and clear sound, like that of a concert. Sports Simulates the larger space of a stadium or other venue. [Advanced settings] Setting Description Common Adjust [Advanced auto volume], [Balance], and [Digital audio out volume].
When the on timer is set Amber “on” When the sleep timer is set etc. Search Related topics Home network features Software updates Setting a timer [30] Getting Started Accessibility features This TV has user assistive features such as a text-to-speech function for on-screen text, zooming to make text easier to read, and subtitles. Press the HOME button, then select [Settings] — [Accessibility] to configure the user assistive features.
Support Site Search For the latest information and Online Help Guide, please visit the Sony support website: USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.
(This function is available only for digital broadcasts and depends on your region/country/settings.) 1 Press the GUIDE button to display the digital program guide. Search 2 Select a program to watch. The details of the program are displayed. 3 Select [View] to watch the program. To switch the program guide You can switch the program guide to [TV Selections] or [Genre Guide]. Some options may not be available depending on your model/region/country.
1 Select a digital channel that provides Ginga features. Search [36] Watching TV Watching in 3D (3D models only) Understanding the basics of 3D TV (3D models only) Preparing your 3D glasses (3D models only) Watching TV in 3D (3D models only) [37] Watching TV | Watching in 3D (3D models only) Understanding the basics of 3D TV (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display].
(A) 120° (B) 1-6 m (3-20 ft.) Search Side view (A) 45° (B) 1-6 m (3-20 ft.) (C) 30° Note Recommended viewing angle and distance may vary depending on the TV’s location and room conditions. Caring for your glasses Wipe the glasses gently with a soft cloth. Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. If using a chemically pretreated cloth, be sure to follow the instructions provided on the package.
of Passive 3D Glasses, model TDG-500P. You can watch in 3D by just putting the Passive 3D Glasses on. Search For Active 3D Glasses If Active 3D Glasses are supplied with your TV, use them. If no glasses are supplied, purchase a pair of Active 3D Glasses, model TDG-BT500A. Before using the Active 3D Glasses for the first time, you need to register them to your TV. Follow the steps below. 1 Remove the battery’s insulation sheet. 2 Turn the TV on, then hold the glasses within 50 cm (1.6 ft.) of the TV.
[39] Watching TV | Watching in 3D (3D models only) Search Watching TV in 3D (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. You can experience powerful 3D entertainment, such as stereoscopic 3D games and 3D Blu-ray Discs. To watch in 3D, connect a 3D-compatible device directly to the TV via an authorized HIGH SPEED HDMI cable bearing the HDMI logo. 1 Prepare the 3D Glasses. 2 Display the 3D content on the TV screen. 3 Put the 3D Glasses on.
Related topics Search Preparing your 3D glasses (3D models only) Remote control/accessories [40] Using the TV with Other Devices USB devices Blu-ray and DVD players Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVIA Sync-compatible devices Viewing pictures in 4K from compatible devices (4K
on the device. Search (A) USB storage device Enjoy photos/music/movies stored on a USB device You can enjoy photos/music/movies stored on a USB device on the TV screen. 1 If the USB device connected to the TV has a power switch, turn it on. 2 Press the HOME button, then select the desired item. Select [Album] to view photos, [Music] to play music, and [Video] to play movies. 3 Press the 4 Browse the list of folders and files and select the desired file.
photos and music Search The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems. When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be set to “Auto” or “Mass Storage” mode. If your digital still camera does not work with your TV, try the following: Set the USB connection settings on your camera to “Mass Storage”. Copy the files from the camera to a USB flash drive, then connect the drive to the TV.
JPEG *.jpg / *.jpe / *.jpeg Search Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles [46] Using the TV with Other Devices | USB devices | Supported files and formats Music Use case : USB / Home Network mp4 Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension: *.3gp / *.3g2 Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.
WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Search Other Description Sampling Rate LPCM *1 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k MP2.5L3 8k / 11.025k / 12k Extension: *.wav Description WAV *2 Sampling Rate 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k Extension: *.flac Description FLAC Sampling Rate 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.
Use case : USB / Home Network Search MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level): MPEG1 Audio Codec: MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level): MPEG2 MP@HL, MP@H14L, MP@ML Audio Codec: MPEG1L1 / MPEG1L2 / LPCM / AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
MP4 (*.mp4): For 2K models Subtitle Type : External Search Video Codec (Profile@Level): AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@120fps Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
avi (*.avi) Search Subtitle Type : External Video Codec (Profile@Level): Xvid Audio Codec: MPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): Motion JPEG Audio Codec: μ-LAW / PCM (U8) / PCM (S16LE) Max. / Min. Resolution: 1280x720 / QCIF (176x144) Max. Frame Rate: 1280x720@30fps Asf (*.asf / *.
Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Search Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): VP8 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps MKV (*.
Video Codec (Profile@Level): AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.2 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC Search v2 Max. / Min. Resolution: 3840x2160 / QCIF (176x144) Max. Frame Rate: 3840x2160@60p Video Codec (Profile@Level): HEVC / H.265 MP@L5.1, Main10@L5.1 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 Max. / Min. Resolution: 3840x2160 / QCIF (176x144) Max. Frame Rate: 3840x2160@60p 3gpp (*.3gp / *.
: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): Motion JPEG Search Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μLAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution: 1280x720 / QCIF (176x144) Max. Frame Rate: 1280x720@30fps WebM (*.webm) Subtitle Type : Internal / External Video Codec (Profile@Level): VP8 Audio Codec: Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k WMA9 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Search DTS core 32k / 44.1k / 48k μ-LAW 8k PCM (U8) 8k PCM (S16LE) 11.025k / 16k / 44.1k PCM (S16BE) 11.025k / 16k / 44.1k Other supported files and formats Photos Music Videos External subtitles [49] Using the TV with Other Devices | USB devices | Supported files and formats External subtitles Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.
Audio sampling rates (for videos) [50] Using the TV with Other Devices Search Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs [51] Using the TV with Other Devices | Blu-ray and DVD players Connecting a Blu-ray or DVD player Connect a Blu-ray/DVD player to the TV. HDMI connection For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable.
(A) Blu-ray/DVD player (B) Component video cable (not supplied) (C) Audio cable (not supplied) Search For models supplied with a Mini Plug Component Adapter Use the supplied Mini Plug Component Adapter to connect to the TV as follows.
Related topics Watching Blu-ray and DVD discs Search [52] Using the TV with Other Devices | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. 1 Turn on the connected Blu-ray/DVD player. 2 Press the INPUT button repeatedly to select the connected Blu-ray/DVD player. 3 Start playback on the connected Blu-ray/DVD player.
Connecting an IR Blaster (IR Blaster compatible Search models only) IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs]. The IR Blaster allows you to operate a set-top box (cable/satellite box) that is connected to the TV, with the TV’s remote control. (IR Blaster compatible models may not be available depending on your model/country.
1 Press the HOME button, then select [Settings] — [External inputs] — [IR Blaster setup] — [Set-top box control setup]. Search 2 Follow the on-screen instructions. Hint The IR Blaster can operate an AV receiver. To set up an AV receiver, press the HOME button, then select [Settings] — [External inputs] — [IR Blaster setup] — [AV receiver control setup]. If the AV receiver is a BRAVIA Sync-compatible device, an IR Blaster is not needed.
(A) Smartphone (B) Tablet Search (C) Computer 1 Press the INPUT button, then select [Screen mirroring]. 2 Operate your Screen mirroring compatible device to connect to the TV. When the device is connected to the TV, the screen displayed on the device will also be displayed on the TV. For details, refer to the instruction manual of your device.
[59] Using the TV with Other Devices | Computers, cameras, and camcorders Search Connecting a computer and viewing stored content To connect a computer Use an HDMI cable to connect your computer to the TV. (A) Computer (B) HDMI cable (not supplied)* * Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo.
To connect a camera or camcorder Search Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end. (A) Digital still camera (B) Camcorder (C) HDMI cable (not supplied)* * Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo.
640 x 480, 31.5 kHz/60 Hz 800 x 600, 37.9 kHz/60 Hz 1024 x 768, 48.4 kHz/60 Hz Search 1152 x 864, 67.5 kHz/75 Hz (2K Full HD models or 4K models only) 1280 x 1024, 64.0 kHz/60 Hz (2K Full HD models or 4K models only) 1600 x 900, 56.0 kHz/60 Hz (2K Full HD models or 4K models only) 1680 x 1050, 65.3 kHz/60 Hz (2K Full HD models or 4K models only) 1920 x 1080, 67.
1080/60 Hz output is selected, the actual output signal may differ. In this case, change the computer’s settings, then set your computer to use a different video signal. Search [62] Using the TV with Other Devices Audio system Connecting an audio system Adjusting audio system-related settings [63] Using the TV with Other Devices | Audio system Connecting an audio system See the illustrations below to connect an audio system such as an AV receiver or sound bar.
set-up. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] — [Sound] — [Digital audio out] to [PCM]. Search Note The location of the HDMI port that supports ARC varies depending on your model. Refer to the Reference Guide. To connect an audio system that is not ARC capable using an optical audio cable You can connect the TV’s audio output to an audio system using an optical audio cable.
[64] Using the TV with Other Devices | Audio system Adjusting audio system-related settings Search When using the HDMI connection or optical audio connection 1 After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] — [Audio system]. 2 Turn on the connected audio system, then adjust the volume. If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control.
Support Site Related topics Search Connecting an audio system No sound but good picture. No audio or low audio with a home theater system.
If you are prompted to enter a passcode, refer to the instruction manual of the device. After pairing is completed, the device connects to the TV. Search To connect to a paired Bluetooth device 1 Press the HOME button, then select [Settings] — [Bluetooth settings]. 2 Select a paired but unconnected device from the list. 3 Select [Connect]. Related topics Supported Bluetooth profiles Operation cuts out, or a device does not work.
when the [A/V sync] setting is set to [On] or [Auto]. To prevent the TV from displaying a black screen immediately after turning it on when a sound bar is connected wirelessly (Bluetooth), set the [A/V sync] setting toSearch [On]. If [Picture mode] is set to one of the options below, the output timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to [Auto].
subwoofer supported models only) Connecting a wireless subwoofer (optional) Search Adjusting wireless subwoofer-related settings (optional) [70] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Connecting a wireless subwoofer (optional) You can use the optional Wireless Subwoofer SWF-BR100 to extend the bass response of the TV’s sound. The availability of this feature depends on your model/region/country.
Related topics Search Adjusting wireless subwoofer-related settings (optional) [71] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Adjusting wireless subwoofer-related settings (optional) Sony wireless subwoofer supported models have [Wireless Subwoofer power] in [Settings] — [Sound] — [Sound adjustments]. The sound settings of the Wireless Subwoofer have already been set to the recommended values for your TV.
1 Press the HOME button, then select [Settings] — [Sound] — [Sound adjustments] — [Wireless Subwoofer power]. Search Related topics Connecting a wireless subwoofer (optional) [72] Using the TV with Other Devices BRAVIA Sync-compatible devices BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [73] Using the TV with Other Devices | BRAVIA Sync-compatible devices BRAVIA Sync overview If a BRAVIA Sync-compatible device (e.g.
Blu-ray/DVD player Automatically turns the Blu-ray/DVD player on and switches the inputSearch to the Blu-ray/DVD player when you select it from the Home Menu or Sync Menu. Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play. Automatically turns the connected Blu-ray/DVD player off when you turn the TV off. Controls menu operation ( / / / buttons), playback (e.g.
[75] Using the TV with Other Devices | BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings Search 1 Turn on the connected device. 2 To enable [BRAVIA Sync control], press the HOME button, then select [Settings] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. 3 Activate BRAVIA Sync on the connected device.
Related topics BRAVIA Sync overview Search Using features available for BRAVIA Sync-compatible devices [76] Using the TV with Other Devices Viewing pictures in 4K from compatible devices (4K models only) Viewing pictures in 4K resolution (4K models only) Settings for viewing pictures in 4K resolution with higher quality (4K models only) [77] Using the TV with Other Devices | Viewing pictures in 4K from compatible devices (4K models only) Viewing pictures in 4K resolution (4K models only) A picture wit
To view pictures stored on a digital still camera/camcorder Search 1 Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable. 2 Press the INPUT button repeatedly to select the connected device. 3 Set the connected device to 4K output. 4 Start playback on the connected device.
When you display the High-Quality 4K format with the HDMI input, set [HDMI signal format] in [External inputs]. Search HDMI signal format To change the HDMI signal format setting, press the HOME button, then select [Settings] — [External inputs] — [HDMI signal format]. Standard format *1 Standard HDMI format for normal use. Enhanced format (HDMI IN 2/3 only) *1*2 High-Quality HDMI format *1 . Set only when using capable devices. HDR included (HDR models only).
Home network features Search [80] Connecting to a Network Connecting to a network using a LAN cable Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Make sure to connect to the Internet or home network via a router. Hint If you are using a modem with router functions, you do not need to prepare a separate router. Ask your service provider for information about your modem's specifications.
[81] Connecting to a Network Search Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network Using Wi-Fi Direct to connect to the TV (no wireless router required) [82] Connecting to a Network | Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment.
For details on how to change the setting, refer to the instruction manual of your wireless router, or contact the person who set up the network (network administrator). If the above procedure does not deliver any improvement, change the setting of your wireless Search router to 5GHz, which may help improve the video streaming quality. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router using the 2.4GHz band.
If the device does not support Wi-Fi Direct, select the [Show Network (SSID)/Password]. 4 Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV. Search 5 Send content from the Wi-Fi Direct/Wi-Fi device to the TV. For details, refer to the instruction manual of the device. If the connection does not succeed When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up.
devices than other options. [Auto (5GHz band)] Searchmay improve video Use this option when connecting with devices that support 5GHz. This option streaming quality. Note that when you select this option, the TV cannot connect with devices that support 2.4GHz only. [Manual] Use this option to select a specific wireless channel. Hint For information about the supported wireless band of your device, refer to the instruction manual of your device.
[85] Connecting to a Network | Home network features Adjusting home network settings Search You can adjust the following home network settings. To check the server connection Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics. To use the renderer function Press the HOME button, then select [Settings] — [Network] — [Home network] — [Renderer] — the desired option.
stored on a network device located in another room. (A) Computer (Server) Search (B) Router (C) Modem (D) Internet 1 Connect the TV to your home network. 2 Press the HOME button, then select [Album], [Video], or [Music] — the server containing the file to play — the folder or file from the list. If you select a folder, select the desired file. Playback starts.
1 Connect the TV to your home network. Search 2 Operate the controller to start playing the content on the TV screen. Related topics Adjusting home network settings [88] Connecting to a Network | Home network features RVU statement (RVU compliant models only) RVU compliant models have [RVU] in [Settings] — [External inputs] — [Manage inputs].
[91] Settings | Configuring the TV [TV] Search Press the HOME button, then select [Settings] — [TV] — the desired option. Available options [Channels] Configures the settings related to receiving broadcast programming. [External inputs] Configures the settings of the external inputs and BRAVIA Sync. For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices. [Picture & Display] Adjusts the picture and screen display settings such as screen brightness.
[92] Settings | Configuring the TV Search [Network & Accessories] Press the HOME button, then select [Settings] — [Network & Accessories] — the desired option. Available options [Network] Sets up and checks the network and server connections. [Google Cast] Displays information about the Google Cast feature. [Bluetooth settings] Setup for registering/deregistering Bluetooth devices. [Voice Remote Control] Setup for pairing the Voice Remote Control.
[Accessibility] Configures the settings of accessibility features and services for helping users navigate their devices Search more easily. [Region] Sets your location to receive region-specific information. (This option may not be available depending on your region/country.) [Retail mode settings] Enriches the display for shop front use by setting [Demo mode], etc. [Picture adjustments lock] Locks the picture adjustments to prevent them from being changed.
[Accounts] Search Press the HOME button, then select [Settings] — [Accounts] — the desired option. [Google] Syncs the registered Google account or removes the account. [Add account] Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts. You can add multiple Google accounts and switch between them depending on the app.
Perform adjustments when the room temperature is between 10°C (50°F) and 40°C (104°F). If the room temperature is outside this range, the panel refresh may not complete. Search [97] Settings Setting a timer To set the on timer On timer automatically turns on the TV at a specific time, such as when a program that you want to watch comes on. It also allows you to use the TV as an alarm clock. 1 Press the HOME button, then select [Timers] — [Timer] — the desired option.
Illumination LED Search [99] Troubleshooting Start here Self diagnostics Software updates If a full reset (restart) of the TV is required [100] Troubleshooting | Start here Self diagnostics Check if the TV is working properly. Press the HOME button, then select [Help] — [Self diagnostics], or [Help] — [Problem diagnosis] — [Self diagnostics]. [Self diagnostics] will start. Hint You can also check the following symptoms under [Help] or [Problem diagnosis].
Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV. Search To turn on automatic software download To enable [Automatic software download], press the HOME button, then select [Help] — [System software update] — [Automatic software download].
Power Reset 1 Restart the TV with the remote control. Search Press and hold the power button on the remote control for about 5 seconds until the “Power off” message is displayed. The TV will turn off and then restart automatically after about one minute. If the TV does not turn on automatically, press the power button on the remote control after 20 seconds. 2 Unplug the AC power cord (mains lead).
[103] Troubleshooting Picture (quality)/screen Search Picture quality is not as good as viewed at the store. Distorted picture. The screen flickers. No color/Dark picture/Color is not correct/Picture is too bright. Dark screen. How to brighten the screen. Color is not correct. How to adjust the color tone. Screen format/wide mode changes automatically. The screen suddenly changes to a video you do not recognize while watching TV. Suddenly the picture becomes small.
Related topics [TV] Search [105] Troubleshooting | Picture (quality)/screen Distorted picture. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motion] — [Motionflow] — [Standard] or [Off].
Distorted picture. Search [107] Troubleshooting | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright. Press the ACTION MENU button, then select [Picture adjustments] to make adjustments. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Reset]. If you set [Power saving] to [Low] or [High], the black level will be enhanced. Press the HOME button, then select [Settings] — [Power] — [Eco] — [Power saving].
[Hue] or [Color temperature]. To deepen the color tone, adjust [Color] or [Live Color]. Press the ACTION MENU button, and then select [Picture adjustments] — [Advanced settings]. Search Related topics No color/Dark picture/Color is not correct/Picture is too bright. [110] Troubleshooting | Picture (quality)/screen Screen format/wide mode changes automatically.
become small with a black border. [Auto wide] in [Screen] will not expand the picture while the content switches since the content Searchchange the [Wide mode] information is regulated by the channel signal provider. You can manually setting if desired, which will remain in effect until you change the channel/input or manually change the [Wide mode] setting again. Related topics Screen format/wide mode changes automatically.
[115] Troubleshooting | Picture (quality)/screen There are banners/tickers at the topSearch or bottom of the screen. In this case, the TV might be in demo mode. Try exiting demo mode. Press the ACTION MENU button on the remote control and select [Suspend Demo]. Then, press the HOME button on the remote control and select [Settings] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode]. [116] Troubleshooting | Picture (quality)/screen High resolution HDR pictures are not displayed.
3D signal of 4K cannot be displayed. For Passive 3D Glasses models, view the TV from the front on. The 3D effect may be less Search pronounced depending on the viewing position. Adjust the viewing angle to the screen. For Active 3D Glasses models Be sure that there are no obstacles between the TV and the Active 3D Glasses. Replace the battery in the Active 3D Glasses. Be sure that the Active 3D Glasses are powered on. It is necessary to register your Active 3D Glasses to the TV before use.
For 3D content displayed with the 3D signal, 3D display cannot be turned off on your TV. Turn 3D settings off on the connected device (such as a Blu-ray player). Search [120] Troubleshooting | Picture (quality)/screen The message [3D signal has been detected.] automatically appears when 3D signal is detected. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. Deactivate the [3D signal notification] setting.
displayed. (only models equipped with an OLED panel) Search Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention. If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient temperature falls outside of the range between 10°C (50°F) and 40°C (104°F) during the panel refresh, the process will not complete and this message will appear.
Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to Search complete. A white line may be displayed on the screen during the panel refresh. This is not a malfunction of the TV. [126] Troubleshooting | Picture (quality)/screen Panel refresh does not complete.
You cannot receive or select channels. Some digital cable channels are not displayed. Broadcast HD formats have poor quality. Search [129] Troubleshooting | Broadcast reception Check these things first to troubleshoot your TV reception. Make sure that the antenna cable is firmly connected to the TV. Make sure that the antenna cable is not loose or disconnected. Make sure that the cable or cable connector of antenna is not damaged.
Check these things first to troubleshoot your TV reception. Search [132] Troubleshooting | Broadcast reception Only snow noise or a black picture appears on the screen. Check if auto tuning is performed. Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location). Related topics Check these things first to troubleshoot your TV reception.
Some channels are blank. Search The channel is for scrambled/subscription service only. Subscribe to a pay TV service. The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Related topics Check these things first to troubleshoot your TV reception. [135] Troubleshooting | Broadcast reception Poor reception or poor picture quality with digital broadcasts.
Check these things first to troubleshoot your TV reception. You cannot receive or select channels. Some digital cable channels are not displayed. Search [137] Troubleshooting | Broadcast reception You cannot receive or select channels. Perform [Auto program] to add receivable channels that are not present in the TV memory. Press the HOME button, then select [Settings] — [Channels] — [Channel setup] — [Cable/Antenna] — [Auto program]. Check that [Signal type] is set correctly.
You cannot view digital channels. Search [139] Troubleshooting | Broadcast reception Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Related topics Check these things first to troubleshoot your TV reception.
No audio or low audio with a home theater system. Search [142] Troubleshooting | Sound Audio noise. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna cable. Related topics Distorted sound. [143] Troubleshooting | Sound No audio or low audio with a home theater system. Press the ACTION MENU button, then select [Speakers] — [Audio system].
Distorted sound. Check the antenna/cable connection. Search Keep the antenna/cable away from other connecting cables. Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices. When installing an optional device, leave some space between the device and TV. Set [Audio filter] to [Low] or [High] to improve sound for analog reception. ([Audio filter] may not be available depending on your region/country.) Related topics Audio noise.
Press the HOME button, then select [Settings] — [Sound] — [Headphone speaker link] — [Speakers on]. Search Bluetooth audio devices such as Bluetooth headphones cannot be used. If the TV is an A2DP-supported model ([A/V sync] available) To enable [Audio to both TV speakers & other device], press the HOME button, then select [Settings] — [Sound] — [Audio to both TV speakers & other device]. [147] Troubleshooting | Sound You are concerned about a delay between the picture and sound.
The network name (SSID) of the wireless router to which you want to connect is not displayed. Sometimes video streaming quality is poor. Wi-Fi connection is lost or intermittent. Search Certain Internet video content displays a loss of detail. Good picture quality but no sound on Internet video content. Apps are inaccessible. The TV cannot access the Internet when IPv6 is set. Your TV cannot connect to the server. A message appears stating that the TV cannot connect to your network.
[151] Troubleshooting | Network (Internet/home)/apps Search Wi-Fi connection is lost or intermittent. Check the installation location of the TV and wireless router. Signal condition may be affected by the following : Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby. There are floors or walls between the wireless router and TV. If the problem persists even after checking the above, try using a wired LAN connection.
Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network Search [154] Troubleshooting | Network (Internet/home)/apps Apps are inaccessible. Check that the LAN cable or AC power cord (mains lead) of the router/modem * has been connected properly. * Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings. Try using apps later. The app content provider’s server may be out of service.
Perform [Server diagnostics] to check if your media server is properly communicating with the TV. Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server diagnostics]. Search Related topics Home network features A message appears stating that the TV cannot connect to your network. [157] Troubleshooting | Network (Internet/home)/apps A message appears stating that the TV cannot connect to your network. Check the current network settings and perform [Check Connection].
Press the HOME button, then select [Settings] — [Date & time] — [Automatic date & time] — [Use network time] to automatically adjust the time through the network. Search [159] Troubleshooting Remote control/accessories The remote control does not operate. You cannot turn the Active 3D Glasses on. (3D models only) The LED indicator on the Active 3D Glasses blinks. (3D models only) [160] Troubleshooting | Remote control/accessories The remote control does not operate.
You cannot turn the Active 3D Glasses on. (3D models only) Search Replace the battery. (Applies only to TDG-BT400A/BT500A.) 1 Press the unlock button with the tip of a pen, etc., and take out the battery case. 2 Replace the battery with a new one. After that, be sure to insert the battery case until it locks in place again. (A) CR2025 (-) side [162] Troubleshooting | Remote control/accessories The LED indicator on the Active 3D Glasses blinks.
The TV turns on automatically. After turning on the TV, it turns off immediately. The TV does not turn on. Search [164] Troubleshooting | Power The TV turns off automatically. The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [Timer]. Check if [Idle TV standby] in [Eco] is activated. The screen may have been turned off due to [Screen saver] settings. (Except for Brazilian models) Check if [Auto shut-off] in [Eco] is activated.
Turn on the TV again using the remote control and disable picture reset mode. Search Press the HOME button on the remote control and select [Settings] — [Retail mode settings]. Disable [Picture reset mode]. [167] Troubleshooting | Power The TV does not turn on. Perform the procedures in the order below until the problem is solved. 1. Check if the TV turns on with the remote control. Point the remote control at the sensor on the front of the TV and press the power button on the remote control.
When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV. This is because it takes time to Search initialize the system. Wait for about 10 to 20 seconds, then try again. Related topics The remote control does not operate. If a full reset (restart) of the TV is required [168] Troubleshooting Connected devices No picture from a connected device. You cannot select a connected device in the Home Menu.
Turn the connected device on. Check the cable connection between the device and TV. Search Press the INPUT button to display the list of inputs, then select the desired input Correctly insert the USB device. Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. If the connected device is connected to HDMI IN 2 or 3, connect it to HDMI IN 1 or 4.
[172] Troubleshooting | Connected devices Photo images or folders take time toSearch display. Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display. Each time a USB device is connected to the TV, it may take up to a couple of minutes for the photos to display. Related topics No picture from a connected device. [173] Troubleshooting | Connected devices You cannot find a connected BRAVIA Sync HDMI device.
model/country.) Related topics Search An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [175] Troubleshooting | Connected devices You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through the IR Blaster function. IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs]. Press the ACTION MENU button, then select [Power (STB)] in [Menu].
Make sure that your TV supports the external device. If you press and hold a button on the remote control, the operation may not be transmitted. Instead, press the button repeatedly. Search Some external devices may not respond to some buttons on the “Action Menu”. (Except for Brazilian models) The IR Blaster may not be set properly. To set the IR Blaster, press the HOME button, then select [Settings] — [External inputs] — [IR Blaster setup].
Check if the device is turned on. Replace the batteries of the device. Re-register the device. Search Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference. If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave interference is more likely to happen. The TV or device may not work on a metal rack due to wireless communication interference.
try changing it to [Auto]. Related topics Search Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function What kind of devices can be connected using the Screen mirroring function? [183] Troubleshooting | Connected devices Video or sound sometimes cuts out. Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible devices (e.g.
The illumination LED sometimes lights up. You want to disable the illumination LED so that it does not light up or blink. Search [186] Troubleshooting | Illumination LED The illumination LED sometimes lights up. The illumination LED lights up at various times such as during software updates. Refer to Illumination LED for details. [187] Troubleshooting | Illumination LED You want to disable the illumination LED so that it does not light up or blink. You can turn it off.
HOME Expert panel settings Pixel shift Panel refresh Search Sound/voice Voice search, using Speech recognition Sound Remote control Remote control, using ACTION MENU Voice search Inputs HOME SYNC MENU DISCOVER Connections Google Cast Wi Fi Direct Miracast Bluetooth Screen mirroring BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc.
Help Guide Getting Started Search > Troubleshooting > Start here > Software updates Print Watching TV Using the TV with Other Devices Connecting to a Network Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest Settings Troubleshooting Index way to receive software updates is via an internet connection to the TV.
Related topics Connecting to a Network Search > Troubleshooting > Start here > Software updates Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Connecting to a Network > Connecting to a network using a LAN cable Print Watching TV Using the TV with Other Devices Connecting to a network using a LAN cable Connecting to a Network Settings Troubleshooting Index Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Make sure to connect to the Internet or home network via a router.
3 Follow the on-screen instructions to complete the set-up. Note Search The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router. You can also contact the person who set up the network (network administrator).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Connecting to a Network > Connecting to a network using a wireless connection > Using Wi-Fi to connect the TV to your network Print Using Wi-Fi to connect the TV to your network Settings The built-in wireless LAN device allows you to access the Internet and Troubleshooting Index enjoy the benefits of networking in a cable-free environment.
Change the setting of your wireless router to a high-speed networking standard such as 802.11n if possible. For details on how to change the setting, refer to the instruction Search manual of your wireless router, or contact the person who set up the network (network administrator). If the above procedure does not deliver any improvement, change the setting of your wireless router to 5GHz, which may help improve the video streaming quality.
Help Guide Getting Started Search > Getting Started > Remote control Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Remote control Using the remote control Functions of the remote control buttons This section explains the remote control buttons in three separate blocks. Index Searching by voice This feature is available for remote controls that have a button or button.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Getting Started > Remote control > Functions of the remote control buttons Print Functions of the remote control buttons Upper buttons on the remote control Middle buttons on the remote control Index Lower buttons on the remote control > Getting Started > Remote control > Functions of the remote control buttons Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Produc
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Remote control/accessories > The remote control does not operate. Print The remote control does not operate. Press a button on the TV to determine if the problem is with the remote control or not. Troubleshooting Index Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment. Battery power may be low.
> Troubleshooting > Remote control/accessories > The remote control does not operate. Search Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Getting Started > Basic Operations Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Basic Operations Home menu Using the TV Menu Bar This feature is available for TVs in which the included remote control does not have a DISCOVER button. Index Using the “Content Bar” (DISCOVER) This feature is available for TVs in which the included remote control has a DISCOVER button.
Help Guide Getting Started Watching TV Search > Getting Started > Introducing Android TV > Downloading apps from the Google Play Print Connecting to a Network Downloading apps from the Google Play Settings You can download apps from the Google Play to the TV, just like you do Using the TV with Other Devices with smartphones and tablets. Troubleshooting Note Index You can only download apps that are compatible with TVs. They may differ from apps for smartphones/tablets.
After downloading, the app is automatically installed and added. Its icon appears in the Home Menu, allowing you to launch it. Search About paid apps There are free apps and paid apps in the Google Play. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers. To delete an app 1 Press the HOME button, select [Google Play Store] under [Apps], and then select [My Apps].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Playing content stored on a USB device Print Playing content stored on a USB device Settings Connecting a USB device Troubleshooting Index Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.
To check the supported file formats Supported files and formats Search Note All USB ports on the TV support Hi-Speed USB. The blue USB port supports SuperSpeed (USB 3.1 Gen 1 or USB 3.0). USB hubs are not supported. While accessing the USB device, do not turn off the TV or USB device, do not disconnect the USB cable, and do not remove or insert recording media. Otherwise, data stored on the USB device may be corrupted.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Using the TV with Other Devices > Smartphones and tablets > Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function Print Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function You can display the screen of a mobile device on the TV to view photos, videos or websites.
Hint Search You can configure the advanced settings of Screen mirroring by pressing the HOME button, then selecting [Settings] — [Network] — [Wi Fi Direct] — [Advanced settings].
Help Guide Getting Started Search > Settings > Configuring the TV > [TV] Print Watching TV Using the TV with Other Devices Connecting to a Network [TV] Press the HOME button, then select [Settings] — [TV] — the desired option. Settings Troubleshooting Available options [Channels] Index Configures the settings related to receiving broadcast programming. [External inputs] Configures the settings of the external inputs and BRAVIA Sync.
Changes the settings related to apps. [Screen saver] Search Configures the settings of the screen saver. [Storage & reset] Changes the settings related to data storage. [Initial setup] Sets up the basic features such as network and channels for first time use. [About] Displays the information about the TV. > Settings > Configuring the TV > [TV] Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Settings > Configuring the TV > [Network & Accessories] Print Watching TV Using the TV with Other Devices Connecting to a Network [Network & Accessories] Press the HOME button, then select [Settings] — [Network & Accessories] — the desired option. Settings Troubleshooting Available options [Network] Index Sets up and checks the network and server connections. [Google Cast] Displays information about the Google Cast feature.
Help Guide Getting Started Search > Settings > Setting a timer Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Setting a timer To set the on timer On timer automatically turns on the TV at a specific time, such as when a program that you want to watch comes on. It also allows you to use the TV as an alarm clock. 1 Press the HOME button, then select [Timers] — [Timer] — the desired option.
Help Guide Getting Started Watching TV Search > Getting Started > Introducing Android TV > Displaying the picture in a small screen Print Connecting to a Network Displaying the picture in a small screen Settings You can display the picture that you are watching (TV programs or Using the TV with Other Devices Troubleshooting content from HDMI-connected devices) as a small screen in the corner.
Closing the small screen or returning it to full screen Search 1 Press and hold the HOME button to display a list of recently used apps. 2 Close the small screen by selecting the desired button under the small screen, or return it to full screen (A). The image below is a visual representation and may vary from the actual screen. A list of recently used apps (B) is displayed under the small screen.
Help Guide Getting Started Watching TV Search > Getting Started > Introducing Android TV > Moving apps to a USB memory device Print Connecting to a Network Moving apps to a USB memory device Settings You can move downloaded apps to a USB memory device to increase the Using the TV with Other Devices space available in the TV. Troubleshooting Note Index When you format a USB memory device, all data saved in the USB memory device will be deleted. Back up your important data before formatting.
is moved to the USB memory device. Search Hint Repeat steps 4 to 6 to move additional apps to the USB memory device. To remove a USB memory device 1 Press the HOME button, select [Settings] — [Storage & reset] — the desired USB memory device, and then select the option to remove it. Note The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again.
Help Guide Getting Started Search > Getting Started > Introducing Android TV > Viewing Internet media Print Watching TV Using the TV with Other Devices Connecting to a Network Viewing Internet media You can use video streaming services such as YouTube and Netflix to watch Internet content. The available services vary depending on your Settings country and region. You can launch these services by selecting their tiles in the Home Menu.
Help Guide Getting Started Watching TV Search > Getting Started > Introducing Android TV > Enjoying content from your mobile device on the TV with Google Cast Print Connecting to a Network Enjoying content from your mobile device on the TV with Google Cast Settings Google Cast allows you to wirelessly cast content from your favorite Using the TV with Other Devices websites and apps to your TV, directly from your computer or mobile Troubleshooting Index device.
Help Guide Search Getting Started > Getting Started > Introducing Android TV > Enjoying safe apps and video streaming services (Security & restrictions) Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Print Enjoying safe apps and video streaming services (Security & restrictions) You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programs and videos.
Help Guide Getting Started Search > Troubleshooting > Start here Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Start here Self diagnostics Software updates If a full reset (restart) of the TV is required Index > Troubleshooting > Start here Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Picture (quality)/screen Print Watching TV Using the TV with Other Devices Connecting to a Network Picture (quality)/screen Picture quality is not as good as viewed at the store. Settings Troubleshooting Index Distorted picture. The screen flickers. No color/Dark picture/Color is not correct/Picture is too bright. Dark screen. How to brighten the screen. Color is not correct. How to adjust the color tone.
A black box appears on the screen. Search There are banners/tickers at the top or bottom of the screen. High resolution HDR pictures are not displayed. 3D pictures are not displayed. The 3D effect is weak. (3D models only) Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) You cannot turn off 3D display while watching 3D content. (3D models only) The message [3D signal has been detected.] automatically appears when 3D signal is detected.
You are concerned about an image retention. (only models equipped with an Search OLED panel) A white line appears on the screen. (only models equipped with an OLED panel) Panel refresh does not complete. (only models equipped with an OLED panel) > Troubleshooting > Picture (quality)/screen Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Keyboard Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Keyboard You cannot operate the current screen after the on-screen keyboard is displayed. To return to operation of the screen behind the on-screen keyboard, Troubleshooting Index press the BACK button on the remote control. > Troubleshooting > Keyboard Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Broadcast reception Print Watching TV Using the TV with Other Devices Connecting to a Network Broadcast reception Check these things first to troubleshoot your TV reception. Settings Troubleshooting Index Block noise or an error message appears and you cannot watch broadcasts. Ghosting or double images appear. Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing an analog TV channel.
Broadcast HD formats have poor quality. Search > Troubleshooting > Broadcast reception Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Sound Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Sound No sound but good picture. Audio noise. No audio or low audio with a home theater system. Distorted sound. Headphone/Bluetooth audio device volume cannot be adjusted. You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. You are concerned about a delay between the picture and sound.
Help Guide Getting Started Search > Troubleshooting > Network (Internet/home)/apps Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Network (Internet/home)/apps The network name (SSID) of the wireless router to which you want to connect is not displayed. Sometimes video streaming quality is poor. Wi-Fi connection is lost or intermittent. Certain Internet video content displays a loss of detail.
Google services. Search > Troubleshooting > Network (Internet/home)/apps Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Remote control/accessories Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Remote control/accessories The remote control does not operate. You cannot turn the Active 3D Glasses on. (3D models only) The LED indicator on the Active 3D Glasses blinks. (3D models only) > Troubleshooting > Remote control/accessories Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Power Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Power The TV turns off automatically. The TV turns on automatically. After turning on the TV, it turns off immediately. The TV does not turn on. > Troubleshooting > Power Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Troubleshooting > Connected devices Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Connected devices No picture from a connected device. You cannot select a connected device in the Home Menu. Certain programs on digital sources display a loss of detail. Photo images or folders take time to display. You cannot find a connected BRAVIA Sync HDMI device. The STB MENU button on the remote control does not work.
AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) Search Some media files in the USB device or server are not displayed. The TV cannot be found by a Wi-Fi Direct device. Operation cuts out, or a device does not work. What kind of devices can be connected using the Screen mirroring function? The TV cannot connect to a Miracast device or Screen mirroring compatible device. Video or sound sometimes cuts out. Some paid content cannot be played.
Help Guide Getting Started Search > Troubleshooting > Illumination LED Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Illumination LED The illumination LED sometimes lights up. You want to disable the illumination LED so that it does not light up or blink. > Troubleshooting > Illumination LED Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Getting Started > Keeping the TV updated Print Watching TV Using the TV with Other Devices Connecting to a Network Keeping the TV updated The functions below are performed when the TV is in standby mode. To keep your TV updated, we recommend that you turn off the TV normally Settings Troubleshooting by using the power button on the remote control or TV.
Help Guide Getting Started Search > Getting Started > Accessibility features Print Watching TV Using the TV with Other Devices Connecting to a Network Accessibility features This TV has user assistive features such as a text-to-speech function for on-screen text, zooming to make text easier to read, and subtitles. Settings Troubleshooting Index Press the HOME button, then select [Settings] — [Accessibility] to configure the user assistive features.
Help Guide Getting Started Search > Getting Started > Support Site Print Watching TV Using the TV with Other Devices Connecting to a Network Support Site For the latest information and Online Help Guide, please visit the Sony support website: Settings Troubleshooting Index USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.
Help Guide Getting Started Search > Watching TV > Watching TV programs Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Watching TV programs Using the program guide Using interactive broadcast TV services > Watching TV > Watching TV programs Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Watching TV > Watching in 3D (3D models only) Print Watching TV Using the TV with Other Devices Connecting to a Network Watching in 3D (3D models only) Understanding the basics of 3D TV (3D models only) Settings Troubleshooting Index Preparing your 3D glasses (3D models only) Watching TV in 3D (3D models only) > Watching TV > Watching in 3D (3D models only) Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Using the TV with Other Devices > USB devices Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index USB devices Playing content stored on a USB device Information about USB devices used for storing photos and music Supported files and formats > Using the TV with Other Devices > USB devices Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Using the TV with Other Devices > Blu-ray and DVD players Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs > Using the TV with Other Devices > Blu-ray and DVD players Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings > Using the TV with Other Devices > Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Print Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Troubleshooting Connecting an IR Blaster (IR Blaster compatible models only) Index Setting up the IR Blaster to control the settop box (cable/satellite box) (IR Blaster com
Help Guide Getting Started Search > Using the TV with Other Devices > Smartphones and tablets Print Watching TV Using the TV with Other Devices Smartphones and tablets Settings Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function Troubleshooting > Using the TV with Other Devices > Smartphones and tablets Connecting to a Network Index Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Using the TV with Other Devices > Computers, cameras, and camcorders Print Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications > Using the TV with Other Devices > Computers, cameras, and camcorders Go to page top C-785-100-13(1) Copyright 2018
Help Guide Getting Started Search > Using the TV with Other Devices > Audio system Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Audio system Connecting an audio system Adjusting audio system-related settings > Using the TV with Other Devices > Audio system Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Using the TV with Other Devices > Bluetooth devices Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Bluetooth devices Connecting a Bluetooth device Adjusting the AV sync setting Supported Bluetooth profiles Index > Using the TV with Other Devices > Bluetooth devices Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings > Using the TV with Other Devices > Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Print Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Troubleshooting Connecting a wireless subwoofer (optional) Index Adjusting wireless subwoofer-related settings (optional) > Using the TV with Other Devices > Sony wireless subwoofer (o
Help Guide Getting Started Search > Using the TV with Other Devices > BRAVIA Sync-compatible devices Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index BRAVIA Sync-compatible devices BRAVIA Sync overview Using features available for BRAVIA Synccompatible devices Adjusting BRAVIA Sync settings > Using the TV with Other Devices > BRAVIA Sync-compatible devices Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices (4K models only) Print Viewing pictures in 4K from compatible devices (4K models only) Viewing pictures in 4K resolution (4K models only) Settings for viewing pictures in 4K resolution with higher quality (4K models only) > Using the TV with Other Devices > Viewing pictures in 4K from compati
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Connecting to a Network > Connecting to a network using a wireless connection Print Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network Using Wi-Fi Direct to connect to the TV (no wireless router required) > Connecting to a Network > Connecting to a network using a wireless connection Go to page top C-785-100-13(1) Copyright
Help Guide Getting Started Search > Connecting to a Network > Home network features Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Home network features Adjusting home network settings Playing content from a computer Playing content from a media server Index RVU statement (RVU compliant models only) > Connecting to a Network > Home network features Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Search > Settings > Configuring the TV Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Configuring the TV [TV] [Network & Accessories] [System Preferences] Index [Personal] [Accounts] [Expert panel settings](only models equipped with an OLED panel) > Settings > Configuring the TV Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Search > Getting Started > Basic Operations > Using the “Content Bar” (DISCOVER) Print Connecting to a Network Using the “Content Bar” (DISCOVER) Settings This feature is available for TVs in which the included remote control has Using the TV with Other Devices Troubleshooting Index a DISCOVER button. You can use the “Content Bar” to search for various content such as TV programs and Internet videos.
[Show/Hide categories] Select content categories to be shown in DISCOVER. You cannot hide Search [Settings]. You can hide [Top Picks] depending on your TV model. [Reorder categories] Select a content category to reorder. [Add channels to Favorites] Add your favorite channels to DISCOVER. [Add genre categories] Add genres to create your own custom content category. [Add keyword categories] Add keywords to create your own custom content category. [Display size] Select the display size of the menu.
Help Guide Getting Started Search > Watching TV > Watching TV programs > Using the program guide Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Using the program guide You can quickly find your preferred programs. (This function is available only for digital broadcasts and depends on your region/country/settings.) Troubleshooting 1 Press the GUIDE button to display the digital program guide. Index 2 Select a program to watch.
Go to page top C-785-100-13(1) Search Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Watching TV > Watching TV programs > Using interactive broadcast TV services Print Using interactive broadcast TV services Settings To use Ginga service (Ginga models only) Troubleshooting Index Ginga models have [Channel setup & Ginga] in [Settings] — [Channels].
Help Guide Search Getting Started > Settings > Configuring the TV > [Personal] Print Watching TV Using the TV with Other Devices Connecting to a Network [Personal] Press the HOME button, then select [Settings] — [Personal] — the desired option. Settings Troubleshooting Available options [Location] Index Configures the location settings to acquire the user location. [Security & restrictions] Configures the security settings such as passwords.
Help Guide Getting Started Search > Settings > Configuring the TV > [System Preferences] Print Watching TV Using the TV with Other Devices Connecting to a Network [System Preferences] Press the HOME button, then select [Settings] — [System Preferences] — the desired option. Settings Troubleshooting Available options [Date & time] Index Adjusts the current time. [Language] Selects the menu language. [Keyboard] Configures the settings of the on-screen keyboard.
* Settings related to the search function and speech-recognition may be configured in [Google] depending on your model/region/country. Search > Settings > Configuring the TV > [System Preferences] Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Search > Settings > Configuring the TV > [Expert panel settings](only models equipped with an OLED panel) Print Connecting to a Network [Expert panel settings](only models equipped with an OLED panel) Settings These options are available for models equipped with an OLED panel and Using the TV with Other Devices are used to prevent image retention.
Panel refresh takes about one hour to complete. A white line may be displayed on the screen during the panel refresh. This is not a malfunction of the TV. Search Perform adjustments when the room temperature is between 10°C (50°F) and 40°C (104°F). If the room temperature is outside this range, the panel refresh may not complete. > Settings > Configuring the TV > [Expert panel settings](only models equipped with an OLED panel) Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started > Getting Started > Remote control > Searching by voice Print Watching TV Using the TV with Other Devices Connecting to a Network Searching by voice Remote controls that can perform Voice Search have a button, and a built-in microphone. By speaking into the or Settings Troubleshooting button microphone, you can search for various content. 1 Press the button or button. The LED on the remote control will light up. Index 2 Speak into the microphone.
The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on Search your model/region/country. An optional remote control is available in some models/regions/countries. > Getting Started > Remote control > Searching by voice Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Search > Getting Started > Basic Operations > Selecting devices that are connected to the TV Print Connecting to a Network Selecting devices that are connected to the TV Settings To use devices that are connected to the TV such as a Blu-ray/DVD Using the TV with Other Devices Troubleshooting Index player, or to watch TV programs after using such devices, you must switch the input. 1 Press the INPUT button repeatedly to select the connected device.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Using the TV with Other Devices > BRAVIA Sync-compatible devices > BRAVIA Sync overview Print BRAVIA Sync overview If a BRAVIA Sync-compatible device (e.g., BD player, AV amplifier) is connected with an HDMI cable, you can operate the device with the TV’s remote control.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Connecting to a Network > Connecting to a network using a wireless connection > Using Wi-Fi Direct to connect to the TV (no wireless router required) Print Using Wi-Fi Direct to connect to the TV (no wireless router required) Settings You can connect a device to the TV wirelessly, without using a wireless Troubleshooting Index router, and then stream videos, photos, and music that is stored on your
To connect another device Follow the steps above to connectSearch devices. Up to 10 devices can be connected at the same time. To connect another device when 10 devices are already connected, disconnect an unnecessary device, then connect the other device. To change the name of the TV shown on the connected device Press the HOME button, then select [Settings] — [About] — [Device name].
Note that when you select this option, the TV cannot connect with devices that support 2.4GHz only. Search [Manual] Use this option to select a specific wireless channel. Hint For information about the supported wireless band of your device, refer to the instruction manual of your device. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, you can only use [Auto] and [Manual].
Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders Watching TV Using the TV with Other Devices Connecting to a Network > Connecting a computer and viewing stored content Print Connecting a computer and viewing stored content Settings Troubleshooting Index To connect a computer Use an HDMI cable to connect your computer to the TV.
Depending on the connection status, the image may be blurred or smeared. In this case, change the computer’s settings and select another input signal from theSearch “Computer video signal specifications” list. > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a computer and viewing stored content Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders Watching TV Using the TV with Other Devices Connecting to a Network > Connecting a camera or camcorder and viewing stored content Print Connecting a camera or camcorder and viewing stored content Settings Troubleshooting Index To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable.
To check the supported file formats Supported files and formats Search Hint If you connect a BRAVIA Sync-compatible device, you can operate it by simply using the TV’s remote control. Make sure that the device is BRAVIA Sync-compatible. Some devices may not be compatible with BRAVIA Sync even though they have an HDMI jack (socket).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Supported files and formats Print Supported files and formats Photos Settings Troubleshooting Index Music Videos Audio sampling rates (for videos) External subtitles > Using the TV with Other Devices > USB devices > Supported files and formats Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Search > Troubleshooting > Start here > If a full reset (restart) of the TV is required Print Connecting to a Network If a full reset (restart) of the TV is required Settings If you have trouble such as the picture not displaying on the screen or the Using the TV with Other Devices remote control not working, reset the TV with the following procedure. If Troubleshooting Index the problem persists, try the factory reset procedure below.
Factory data reset Search If the problem persists after a power reset, try a factory data reset. Note Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi and wired network setting information, Google account and other login information, Google Play and other installed apps). 1 Press the HOME button, then select [Settings] — [Storage & reset] — [Factory data reset]. 2 Select [Erase everything].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Getting Started > Remote control > Functions of the remote control buttons > Upper buttons on the remote control Print Upper buttons on the remote control The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region. INPUT Display and select the input source.
NETFLIX (Only on limited region/country/TV model) Access the “Netflix” online service. Search Related topics Middle buttons on the remote control Lower buttons on the remote control > Getting Started > Remote control > Functions of the remote control buttons > Upper buttons on the remote control Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Getting Started > Remote control > Functions of the remote control buttons > Middle buttons on the remote control Print Middle buttons on the remote control The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region. Troubleshooting Color buttons Execute corresponding function at that time.
> Getting Started > Remote control > Functions of the remote control buttons Search > Middle buttons on the remote control Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Getting Started > Remote control > Functions of the remote control buttons > Lower buttons on the remote control Print Lower buttons on the remote control The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region. VOL +/- (Volume) Adjust the volume.
DISPLAY Display information about the channel/program/input you are viewing. Search Related topics Upper buttons on the remote control Middle buttons on the remote control > Getting Started > Remote control > Functions of the remote control buttons > Lower buttons on the remote control Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences Print Changing the picture and sound quality to your preferences Adjusting the picture quality “Picture adjustments” advanced settings Index Adjusting the sound quality “Sound adjustments” advanced settings > Getting Started > Basic Operations > Changing the picture and sound quali
Help Guide Getting Started Search > Getting Started > Basic Operations > Illumination LED Print Watching TV Using the TV with Other Devices Connecting to a Network Illumination LED You can identify the status of the TV by looking at how the illumination LED lights up. Settings Troubleshooting When the screen is off White “on” or When the TV is turning on “blinking” When receiving signals from the remote control When updating the software etc. Index When a mobile device (smartphone, tablet, etc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Using the TV with Other Devices > USB devices > Information about USB devices used for storing photos and music Print Information about USB devices used for storing photos and music The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems.
Go to page top Search C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > What kind of devices can be connected using the Screen mirroring function? Print What kind of devices can be connected using the Screen mirroring function? Wi Fi enabled devices, such as smartphones and tablets, that support Miracast can be used to enjoy Screen mirroring on your BRAVIA TV.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences > Adjusting the picture quality Print Adjusting the picture quality You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size.
Light sensor Optimize brightness according to ambient light. Search Advanced settings Access advanced picture enhancing options. For more details, refer to “Picture adjustments” advanced settings . Hint You can also display [Picture adjustments] by pressing ACTION MENU while watching TV. Screen Adjust the aspect ratio and viewable screen area. Wide mode Adjust the picture size. Auto display area Automatically adjusts wide mode based on the signal. 4:3 default Automatic sizing for 4:3 pictures.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences > Adjusting the sound quality Print Adjusting the sound quality You can configure various settings related to the TV's sound such as sound quality and sound mode. Troubleshooting Index Press the HOME button, then select [Settings] — [TV] — [Sound] — the desired option.
Digital audio out Configure the output method when outputting digital audio. This setting is Search available only when [Speakers] is set to [TV speakers]. TV position Choose optimal TV sound based on the position of your TV. Hint You can also display [Sound adjustments] by pressing ACTION MENU while watching TV.
Help Guide Getting Started Search > Troubleshooting > Start here > Self diagnostics Print Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Self diagnostics Check if the TV is working properly. Press the HOME button, then select [Help] — [Self diagnostics], or [Help] — [Problem diagnosis] — [Self diagnostics]. [Self diagnostics] will start. Hint You can also check the following symptoms under [Help] or [Problem diagnosis].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Picture quality is not as good as viewed at the store. Print Picture quality is not as good as viewed at the store. Picture quality depends on the signal content. The picture quality may improve if you change it in [Picture & Display] under [Settings].
Help Guide Getting Started Search > Troubleshooting > Picture (quality)/screen > Distorted picture. Print Watching TV Using the TV with Other Devices Connecting to a Network Distorted picture. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. Settings When installing an optional device, leave some space between the device and the TV.
Help Guide Getting Started Search > Troubleshooting > Picture (quality)/screen > The screen flickers. Print Watching TV Using the TV with Other Devices Connecting to a Network The screen flickers. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motion] — [Motionflow] — [Standard].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Picture (quality)/screen > No color/Dark picture/Color is not correct/Picture is too bright. Print No color/Dark picture/Color is not correct/Picture is too bright. Press the ACTION MENU button, then select [Picture adjustments] to make adjustments. Troubleshooting Index Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Reset].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Dark screen. How to brighten the screen. Print Dark screen. How to brighten the screen. Press the ACTION MENU button, select [Picture adjustments] — [Advanced settings], and adjust [Brightness] or [Contrast]. Check the [Power saving] option setting in [Eco]. If it is [Low] or [High], the screen darkens.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Color is not correct. How to adjust the color tone. Print Color is not correct. How to adjust the color tone. Press the ACTION MENU button, select [Picture adjustments] — [Advanced settings], and adjust [Hue] or [Color temperature]. To deepen the color tone, adjust [Color] or [Live Color].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Screen format/wide mode changes automatically. Print Screen format/wide mode changes automatically. When changing the channel or video input, if [Auto wide] in [Screen] is enabled, the current [Wide mode] setting is automatically changed according to the input signal. To lock the [Wide mode] setting, disable [Auto wide].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Troubleshooting > Picture (quality)/screen > The screen suddenly changes to a video you do not recognize while watching TV. Print The screen suddenly changes to a video you do not recognize while watching TV. In this case, the TV might be in demo mode. Try exiting demo mode. Press the ACTION MENU button on the remote control and select Index [Suspend Demo].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Picture (quality)/screen > Suddenly the picture becomes small. Print Suddenly the picture becomes small. The picture becomes smaller during commercials due to the method used by the provider to broadcast content. When HD content channels switch to SD content (commercials), the picture may become small Troubleshooting Index with a black border.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Picture (quality)/screen > Black bands appear at the edges of the screen. Print Black bands appear at the edges of the screen. Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Troubleshooting Index Your TV will show these programs with black bands at the top and bottom of the screen.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Picture (quality)/screen > A black box appears on the screen. Print A black box appears on the screen. A text option is selected although no text is available. Check the [Captions]/[Broadcast closed captions] settings in [Accessibility]. (Option name differs depending on your region/country.) You can Troubleshooting Index select a different option from the current option.
Help Guide Getting Started Watching TV Search > Troubleshooting > Picture (quality)/screen > There are banners/tickers at the top or bottom of the screen. Print Connecting to a Network There are banners/tickers at the top or bottom of the screen. Settings In this case, the TV might be in demo mode. Try exiting demo mode. Using the TV with Other Devices Troubleshooting Index Press the ACTION MENU button on the remote control and select [Suspend Demo].
Help Guide Getting Started Watching TV Search > Troubleshooting > Picture (quality)/screen > High resolution HDR pictures are not displayed. Print Connecting to a Network High resolution HDR pictures are not displayed. Settings The following are required to watch high resolution HDR pictures such as Using the TV with Other Devices 4K (50p/60p). Troubleshooting Index Connect the 4K (50p/60p) playable device to HDMI IN 2/3. Use a Premium High Speed HDMI Cable(s) that supports 18 Gbps.
Help Guide Getting Started Watching TV Search > Troubleshooting > Picture (quality)/screen > 3D pictures are not displayed. The 3D effect is weak. (3D models only) Print Connecting to a Network 3D pictures are not displayed. The 3D effect is weak. (3D models only) Settings 3D models have [3D settings] in [Settings] — [Picture & Display].
between the 3D Glasses and the TV as the TV uses the 2.4GHz band. In this case, try to register again. Search (such as a home theater system) If a device that is not 3D-compatible is connected between the TV and a 3D-compatible device, the TV will not display 3D pictures. Connect the 3D-compatible device directly to the TV via an authorized HIGH SPEED HDMI cable bearing the HDMI logo.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) Print Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Troubleshooting > Picture (quality)/screen > You cannot turn off 3D display while watching 3D content. (3D models only) Print You cannot turn off 3D display while watching 3D content. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. For 3D content displayed with the 3D signal, 3D display cannot be Index turned off on your TV.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > The message [3D signal has been detected.] automatically appears when 3D signal is detected. (3D models only) Print The message [3D signal has been detected.] automatically appears when 3D signal is detected. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > A message about an app asking for permission to access a TV function is displayed. Print A message about an app asking for permission to access a TV function is displayed. Select whether to allow or deny the app access to the displayed function.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) Print The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Print The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > You are concerned about an image retention. (only models equipped with an OLED panel) Print You are concerned about an image retention. (only models equipped with an OLED panel) If the same image is displayed repeatedly or for long periods of time, image retention may occur.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > A white line appears on the screen. (only models equipped with an OLED panel) Print A white line appears on the screen. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Picture (quality)/screen > Panel refresh does not complete. (only models equipped with an OLED panel) Print Panel refresh does not complete. (only models equipped with an OLED panel) Panel refresh works when the room temperature is between 10°C (50°F) and 40°C (104°F).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Broadcast reception > Check these things first to troubleshoot your TV reception. Print Check these things first to troubleshoot your TV reception. Make sure that the antenna cable is firmly connected to the TV. Make sure that the antenna cable is not loose or disconnected. Troubleshooting Make sure that the cable or cable connector of antenna is not damaged.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Broadcast reception > Block noise or an error message appears and you cannot watch broadcasts. Print Block noise or an error message appears and you cannot watch broadcasts. Make sure that the antenna cable is connected to the correct ports (at the TV/connected devices/wall).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Broadcast reception > Ghosting or double images appear. Print Ghosting or double images appear. Check cable or antenna connections. Check the antenna location and direction. Press the ACTION MENU button, then select [Picture adjustments] — Troubleshooting Index [Advanced settings] — [Motion] — [Motionflow] — [Standard] or [Off].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Broadcast reception > Only snow noise or a black picture appears on the screen. Print Only snow noise or a black picture appears on the screen. Check if auto tuning is performed. Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Broadcast reception > There is picture or sound noise when viewing an analog TV channel. Print There is picture or sound noise when viewing an analog TV channel. Check the [Analog channel adjustment] settings. Press the HOME button, then select [Settings] — [Channels] — [Channel setup] — [Cable/Antenna] — [Analog channel adjustment].
Help Guide Getting Started Search > Troubleshooting > Broadcast reception > Some channels are blank. Print Watching TV Using the TV with Other Devices Connecting to a Network Some channels are blank. The channel is for scrambled/subscription service only. Subscribe to a pay TV service. Settings The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Troubleshooting Related topics Index Check these things first to troubleshoot your TV reception.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Broadcast reception > Poor reception or poor picture quality with digital broadcasts. Print Poor reception or poor picture quality with digital broadcasts. Change the position, direction and angle of the terrestrial television antenna to maximize the antenna signal level.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Broadcast reception > You cannot view digital channels. Print You cannot view digital channels. Ask a local installer if digital transmissions are provided in your area. Upgrade to a higher gain antenna. Related topics Check these things first to troubleshoot your TV reception. You cannot receive or select channels.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Broadcast reception > You cannot receive or select channels. Print You cannot receive or select channels. Perform [Auto program] to add receivable channels that are not present in the TV memory. Troubleshooting Index Press the HOME button, then select [Settings] — [Channels] — [Channel setup] — [Cable/Antenna] — [Auto program]. Check that [Signal type] is set correctly.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Broadcast reception > Some digital cable channels are not displayed. Print Some digital cable channels are not displayed. Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. Troubleshooting Index The digital cable channel may be set to [Hidden] in [Show/Hide channels].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Broadcast reception > Broadcast HD formats have poor quality. Print Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard- Troubleshooting Index definition broadcasts.
Help Guide Getting Started Search > Troubleshooting > Sound > No sound but good picture. Print Watching TV Using the TV with Other Devices Connecting to a Network No sound but good picture. Check the volume control. Press MUTING or VOL + button to cancel muting. Settings Press the ACTION MENU button, then select [Speakers] — [TV speakers]. Troubleshooting Index If it is set to [Audio system], the TV speakers only output key tones or system sounds.
Help Guide Getting Started Search > Troubleshooting > Sound > Audio noise. Print Watching TV Using the TV with Other Devices Connecting to a Network Audio noise. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Settings Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna Troubleshooting Index cable. Related topics Distorted sound. > Troubleshooting > Sound > Audio noise.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Sound > No audio or low audio with a home theater system. Print No audio or low audio with a home theater system. Press the ACTION MENU button, then select [Speakers] — [Audio system]. Set [Headphone/Audio out] to [Audio out (Fixed)] in the [Sound] setting.
Help Guide Getting Started Search > Troubleshooting > Sound > Distorted sound. Print Watching TV Using the TV with Other Devices Connecting to a Network Distorted sound. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. Settings Keep the TV away from electrical noise sources such as cars, hairdryers, Wi-Fi units, mobile phones, or optical devices. Troubleshooting Index When installing an optional device, leave some space between the device and TV.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Sound > Headphone/Bluetooth audio device volume cannot be adjusted. Print Headphone/Bluetooth audio device volume cannot be adjusted. If you cannot adjust the headphone or Bluetooth audio device volume with the VOL +/- buttons, press the ACTION MENU button and select [Headphone volume]/[Bluetooth volume].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Sound > You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. Print You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. The setting method varies depending on whether the TV is an A2DPsupported model.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Troubleshooting > Sound > You are concerned about a delay between the picture and sound. Print You are concerned about a delay between the picture and sound. Settings If a Bluetooth audio device is connected Troubleshooting Index The picture and sound do not match because the sound is delayed due to the properties of Bluetooth.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Network (Internet/home)/apps > The network name (SSID) of the wireless router to which you want to connect is not displayed. Print The network name (SSID) of the wireless router to which you want to connect is not displayed. Reset the wireless router. Select [[Manual entry]] to enter a network name (SSID).
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > Sometimes video streaming quality is poor. Print Sometimes video streaming quality is poor. Quality depends on the original video provided by the video content provider and your connection bandwidth. Troubleshooting Index The wireless network connection quality varies depending on the distance or obstacles (e.g.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > Wi-Fi connection is lost or intermittent. Print Wi-Fi connection is lost or intermittent. Check the installation location of the TV and wireless router. Signal condition may be affected by the following : Troubleshooting Index Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > Certain Internet video content displays a loss of detail. Print Certain Internet video content displays a loss of detail. Video quality and picture size depend on broadband speed and delivery by video content providers.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > Good picture quality but no sound on Internet video content. Print Good picture quality but no sound on Internet video content. Quality depends on the original content provided by the video content provider and your connection bandwidth. Troubleshooting Index Due to the nature of Internet video, not all videos will contain sound.
Help Guide Search Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings > Troubleshooting > Network (Internet/home)/apps > Apps are inaccessible. Print Apps are inaccessible. Check that the LAN cable or AC power cord (mains lead) of the * router/modem has been connected properly. * Troubleshooting Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings. Index Try using apps later.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > The TV cannot access the Internet when IPv6 is set. Print The TV cannot access the Internet when IPv6 is set. IPv6 may not be supported, in which case set IPv6 to off. Press the HOME button, then select [Settings] — [Network] — Troubleshooting [Advanced settings] — [IPv6 setup]/[IPv6]*. *The setting displayed varies depending on your model.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Network (Internet/home)/apps > Your TV cannot connect to the server. Print Your TV cannot connect to the server. Check the LAN cable or wireless connection to your server and your TV. Troubleshooting Index Check if your network is properly configured on your TV. Check your LAN cable/wireless connection or your server. The TV may have lost connection with the server.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Network (Internet/home)/apps > A message appears stating that the TV cannot connect to your network. Print A message appears stating that the TV cannot connect to your network. Check the current network settings and perform [Check Connection].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Network (Internet/home)/apps > You can connect to the Internet, but not to Google services. Print You can connect to the Internet, but not to Google services. The date and time settings of this TV may be incorrect. Depending on the app such as Google Play or YouTube, you may not be able to connect to Google services if the time is incorrect.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Troubleshooting > Remote control/accessories > You cannot turn the Active 3D Glasses on. (3D models only) Print You cannot turn the Active 3D Glasses on. (3D models only) Replace the battery. (Applies only to TDG-BT400A/BT500A.) 1 Press the unlock button with the tip of a pen, etc., and take out the battery case. Index 2 Replace the battery with a new one.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Remote control/accessories > The LED indicator on the Active 3D Glasses blinks. (3D models only) Print The LED indicator on the Active 3D Glasses blinks. (3D models only) Lights up for 3 seconds: Indicates when turning on the glasses. Blinks every 2 seconds: Indicates the glasses are powered on.
Help Guide Getting Started Search > Troubleshooting > Power > The TV turns off automatically. Print Watching TV Using the TV with Other Devices Connecting to a Network The TV turns off automatically. The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [Timer]. Settings Check if [Idle TV standby] in [Eco] is activated. The screen may have been turned off due to [Screen saver] settings.
Help Guide Getting Started Search > Troubleshooting > Power > The TV turns on automatically. Print Watching TV Using the TV with Other Devices Connecting to a Network The TV turns on automatically. Check if [Timer] is activated. Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Settings Related topics Troubleshooting Index BRAVIA Sync-compatible devices Setting a timer > Troubleshooting > Power > The TV turns on automatically.
Help Guide Getting Started Watching TV Search > Troubleshooting > Power > After turning on the TV, it turns off immediately. Print Connecting to a Network After turning on the TV, it turns off immediately. Settings In this case, the TV might be in picture reset mode. When picture reset Using the TV with Other Devices mode is enabled, the TV turns off about 10 minutes after it is turned on, Troubleshooting Index and then turns on again to reduce image retention. This is not a malfunction of the TV.
Help Guide Getting Started Search > Troubleshooting > Power > The TV does not turn on. Print Watching TV Using the TV with Other Devices The TV does not turn on. Connecting to a Network Perform the procedures in the order below until the problem is solved. Settings 1. Check if the TV turns on with the remote control. Troubleshooting Index Point the remote control at the sensor on the front of the TV and press the power button on the remote control.
plug the power cord (mains lead) back into the electrical outlet. After 20 seconds, press the power button on the remote control or TV. Search Hint When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV. This is because it takes time to initialize the system. Wait for about 10 to 20 seconds, then try again. Related topics The remote control does not operate.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Connected devices > No picture from a connected device. Print No picture from a connected device. Turn the connected device on. Check the cable connection between the device and TV. Press the INPUT button to display the list of inputs, then select the Troubleshooting Index desired input Correctly insert the USB device.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > You cannot select a connected device in the Home Menu. Print You cannot select a connected device in the Home Menu. Check the cable connection. Related topics Using the TV with Other Devices > Troubleshooting > Connected devices > You cannot select a connected device in the Home Menu.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Connected devices > Certain programs on digital sources display a loss of detail. Print Certain programs on digital sources display a loss of detail. Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to the digital compression of the source Troubleshooting Index content used by certain digital broadcasts and DVDs.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Connected devices > Photo images or folders take time to display. Print Photo images or folders take time to display. Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > You cannot find a connected BRAVIA Sync HDMI device. Print You cannot find a connected BRAVIA Sync HDMI device. Check that your device is BRAVIA Sync-compatible. Make sure that [Control for HDMI] is set up on the BRAVIA Synccompatible device and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV.
Help Guide Getting Started Watching TV Search > Troubleshooting > Connected devices > The STB MENU button on the remote control does not work. Print Connecting to a Network The STB MENU button on the remote control does not work. Settings This feature is available for TVs in which the included remote control has Using the TV with Other Devices Troubleshooting Index an STB MENU button. IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through the IR Blaster function. Print You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through the IR Blaster function. IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > You cannot control a second AV receiver. Print You cannot control a second AV receiver. Only one BRAVIA Sync-compatible AV receiver can be used. Related topics BRAVIA Sync-compatible devices > Troubleshooting > Connected devices > You cannot control a second AV receiver.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) Print An external device (such as a settop box or AV receiver) cannot be controlled via the IR Blaster.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > Some media files in the USB device or server are not displayed. Print Some media files in the USB device or server are not displayed. Unsupported files may not be displayed. All the folders/files may not be displayed depending on the system status.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > The TV cannot be found by a Wi-Fi Direct device. Print The TV cannot be found by a Wi-Fi Direct device. Enable [Wi Fi Direct]. Press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] — [Wi Fi Direct]. If the TV cannot be found even though [Wi Fi Direct] is enabled, set [Band setting] to [Auto (2.4GHz band)].
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > Operation cuts out, or a device does not work. Print Operation cuts out, or a device does not work. Check if the device is turned on. Replace the batteries of the device. Re-register the device. Bluetooth devices use the 2.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Connected devices > The TV cannot connect to a Miracast device or Screen mirroring compatible device. Print The TV cannot connect to a Miracast device or Screen mirroring compatible device. If connecting a Miracast device (e.g.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Connected devices > Video or sound sometimes cuts out. Print Video or sound sometimes cuts out. Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible Troubleshooting devices (e.g.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Troubleshooting > Connected devices > Some paid content cannot be played. Print Some paid content cannot be played. The source device needs to meet HDCP (High-bandwidth Digital Content Protection) 2.0/2.1/2.2 standards. Troubleshooting Index Some pay contents may not be displayed via a source device which does not meet HDCP 2.0/2.1/2.2 standards.
Help Guide Getting Started Watching TV Search > Troubleshooting > Illumination LED > The illumination LED sometimes lights up. Print Connecting to a Network The illumination LED sometimes lights up. Settings The illumination LED lights up at various times such as during software Using the TV with Other Devices updates. Troubleshooting Refer to Illumination LED for details. Index > Troubleshooting > Illumination LED > The illumination LED sometimes lights up.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index Search > Troubleshooting > Illumination LED > You want to disable the illumination LED so that it does not light up or blink. Print You want to disable the illumination LED so that it does not light up or blink. You can turn it off. Press the HOME button, then select [Settings] — [Illumination LED] — [Off].
Help Guide Getting Started Watching TV Search > Watching TV > Watching in 3D (3D models only) > Understanding the basics of 3D TV (3D models only) Print Connecting to a Network Understanding the basics of 3D TV (3D models only) Settings 3D models have [3D settings] in [Settings] — [Picture & Display]. Using the TV with Other Devices Troubleshooting Index Recommended viewing distance for a 3D image If the viewing distance is not appropriate, a double image may appear.
(A) 120° (B) 1-6 m (3-20 ft.) Search Side view (A) 45° (B) 1-6 m (3-20 ft.) (C) 30° Note Recommended viewing angle and distance may vary depending on the TV’s location and room conditions. Caring for your glasses Wipe the glasses gently with a soft cloth. Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. If using a chemically pretreated cloth, be sure to follow the instructions provided on the package.
Help Guide Getting Started Watching TV Search > Watching TV > Watching in 3D (3D models only) > Preparing your 3D glasses (3D models only) Print Connecting to a Network Preparing your 3D glasses (3D models only) Settings 3D models have [3D settings] in [Settings] — [Picture & Display]. Using the TV with Other Devices Troubleshooting Index There are two types of 3D Glasses: Passive and Active. Refer to the specifications in the Reference Guide to see which type of 3D Glasses the TV supports.
The Active 3D Glasses turn on and registration starts (the (Power) button/indicatorSearch blinks green and yellow). When registration is finished, a message appears in the TV screen for 5 seconds, and the indicator lights up in green for 3 seconds. If registration fails, the Active 3D Glasses will turn off automatically. In this case, repeat the procedure above. 4 Put the Active 3D Glasses on. From the next time, you can use the Active 3D Glasses by just turning them on.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Search > Watching TV > Watching in 3D (3D models only) > Watching TV in 3D (3D models only) Print Watching TV in 3D (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. You can experience powerful 3D entertainment, such as stereoscopic 3D games and 3D Blu-ray Discs.
Note The 3D effect may be less pronounced if the ambient temperature is low. Search If [Motionflow] in [Picture adjustments] is set to something other than [Off], the process to minimize screen flicker may affect the smooth movement of the picture. In this case, press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motionflow] — [Off]. (For [Motionflow] compatible models only.
Help Guide Search Getting Started > Using the TV with Other Devices > Blu-ray and DVD players > Connecting a Blu-ray or DVD player Watching TV Using the TV with Other Devices Connecting to a Network Print Connecting a Blu-ray or DVD player Connect a Blu-ray/DVD player to the TV. Settings HDMI connection Troubleshooting Index For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable.
(A) Blu-ray/DVD player Search (B) Component video cable (not supplied) (C) Audio cable (not supplied) For models supplied with a Mini Plug Component Adapter Use the supplied Mini Plug Component Adapter to connect to the TV as follows.
(C) RCA Cable (not supplied) * Whether the Analog Extension cable is supplied depends on your model/region/country. Search Related topics Watching Blu-ray and DVD discs > Using the TV with Other Devices > Blu-ray and DVD players > Connecting a Blu-ray or DVD player Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Using the TV with Other Devices > Blu-ray and DVD players > Watching Blu-ray and DVD discs Print Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. Troubleshooting 1 Turn on the connected Blu-ray/DVD player. Index 2 Press the INPUT button repeatedly to select the connected Blu-ray/DVD player.
Help Guide Search Getting Started Watching TV > Using the TV with Other Devices > Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Using the TV with Other Devices > Connecting an IR Blaster (IR Blaster compatible models only) Print Connecting to a Network Settings Connecting an IR Blaster (IR Blaster compatible models only) Troubleshooting IR Blaster compatible models have [IR Blaster setup] in [Settings] — Index [External inputs].
> Using the TV with Other Devices > Search Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) > Connecting an IR Blaster (IR Blaster compatible models only) Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started Watching TV > Using the TV with Other Devices > Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Using the TV with Other Devices > Setting up the IR Blaster to control the set-top box (cable/satellite box) (IR Blaster compatible models only) Connecting to a Network Settings Troubleshooting Index Print Setting up the IR Blaster to control the set-top box (cable/satellite box) (IR Blaster compatible models only) Peforming [Set-t
Some external devices may not respond to some items in the “Action Menu”. Search If you press and hold a button on the remote control, the operation may not be transmitted. Instead, press the button repeatedly. Related topics Connecting an IR Blaster (IR Blaster compatible models only) An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster.
Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders > Computer video signal specifications Watching TV Using the TV with Other Devices Connecting to a Network Print Computer video signal specifications (Resolution, Horizontal frequency/Vertical frequency) Settings 640 x 480, 31.5 kHz/60 Hz 800 x 600, 37.9 kHz/60 Hz Troubleshooting 1024 x 768, 48.4 kHz/60 Hz 1152 x 864, 67.5 kHz/75 Hz (2K Full HD models or 4K models only) Index 1280 x 1024, 64.
1080p/30Hz, 1080p/50Hz , 1080p/60Hz 3840 x 2160p/24Hz, 3840 x 2160p/25Hz*1, 3840 x 2160p/30Hz (4K models only) 3840 x 2160p/50Hz Search *1*3 , 3840 x 2160p/60Hz *3 (4K models only) 4096 x 2160p/24Hz*2 (4K models only) 4096 x 2160p/50Hz*1*2*3, 4096 x 2160p/60Hz*2*3 (4K models only) *1 Not supported depending on your region/country. *2 When 4096 x 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 x 2160p.
Help Guide Search Getting Started > Using the TV with Other Devices > Audio system > Connecting an audio system Watching TV Using the TV with Other Devices Connecting to a Network Settings Print Connecting an audio system See the illustrations below to connect an audio system such as an AV receiver or sound bar. After finishing the connection, configure the audio settings to play TV sound through the audio system (refer to the related Troubleshooting Index topic link at the bottom of this page).
compatible with Dolby Digital or DTS, set [Settings] — [Sound] — [Digital audio out] to [PCM]. Search Note The location of the HDMI port that supports ARC varies depending on your model. Refer to the Reference Guide. To connect an audio system that is not ARC capable using an optical audio cable You can connect the TV’s audio output to an audio system using an optical audio cable.
— [Digital audio out] to [PCM]. Related topics Search Adjusting audio system-related settings > Using the TV with Other Devices > Audio system > Connecting an audio system Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > Audio system > Adjusting audio system-related settings Print Adjusting audio system-related settings Settings Troubleshooting Index When using the HDMI connection or optical audio connection 1 After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] — [Audio system].
Hint Search When using an external audio system, the audio out of the TV can be operated using the TV’s remote control if [Headphone/Audio out] is set to [Audio out (Variable)]. Press the HOME button, then select [Settings] — [Sound] — [Headphone/Audio out] — [Audio out (Variable)]. When connecting a subwoofer, press the HOME button, then select [Settings] — [Sound] — [Headphone/Audio out] — [Subwoofer].
Help Guide Getting Started Watching TV Using the TV with Other Devices Search > Using the TV with Other Devices > Bluetooth devices > Connecting a Bluetooth device Print Connecting a Bluetooth device Connecting to a Network Settings To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio Troubleshooting Index devices such as headphones or speakers.
3 Select [Connect]. Search Related topics Supported Bluetooth profiles Operation cuts out, or a device does not work. > Using the TV with Other Devices > Bluetooth devices > Connecting a Bluetooth device Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Using the TV with Other Devices > Bluetooth devices > Adjusting the AV sync setting Print Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth. You can adjust the delay between the picture and sound with the A/V sync setting.
timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to [Auto]. [Game] Search [Graphics] [Photo Vivid] [Photo Standard] [Photo Custom] To adjust [A/V sync] when in any of these modes, select [On]. The responsiveness of the TV while playing video games may feel slower due to the [A/V sync] setting adding a delay to the output timing of the picture.
Help Guide Search Getting Started > Using the TV with Other Devices > Bluetooth devices > Supported Bluetooth profiles Watching TV Using the TV with Other Devices Connecting to a Network Print Supported Bluetooth profiles The TV supports the following profiles: Settings HID (Human Interface Device Profile) HOGP (HID over GATT Profile) Troubleshooting A2DP (Advanced Audio Distribution Profile)* AVRCP (Audio/Video Remote Control Profile)* Index 3DSP (3D Synchronization Profile)* SPP (Serial Port P
Help Guide Search Getting Started Watching TV > Using the TV with Other Devices > Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Using the TV with Other Devices > Connecting a wireless subwoofer (optional) Print Connecting to a Network Settings Connecting a wireless subwoofer (optional) Troubleshooting You can use the optional Wireless Subwoofer SWF-BR100 to extend the Index bass response of the TV’s sound.
close as possible to the TV. Hint Search When the Wireless Transceiver is disconnected, [Headphone/Audio out] is automatically restored to its original setting. For details on how to set up the Wireless Subwoofer, refer to the instruction manual supplied with the Wireless Subwoofer.
Help Guide Search Getting Started Watching TV > Using the TV with Other Devices > Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Using the TV with Other Devices > Adjusting wireless subwoofer-related settings (optional) Print Connecting to a Network Settings Adjusting wireless subwoofer-related settings (optional) Troubleshooting Sony wireless subwoofer supported models have [Wireless Subwoofer Index power] in [Settings] — [Sound] — [Sound adjustments].
use [-]. [Reset Wireless Subwoofer settings] Search to their initial values. Resets the Wireless Subwoofer settings To set the power control method of the Wireless Subwoofer 1 Press the HOME button, then select [Settings] — [Sound] — [Sound adjustments] — [Wireless Subwoofer power].
Help Guide Getting Started Watching TV Search > Using the TV with Other Devices > BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Print Connecting to a Network Using features available for BRAVIA Sync-compatible devices Settings The [Sync Menu] is primarily used to operate BRAVIA Sync-compatible Using the TV with Other Devices devices from the TV. Troubleshooting Index Press the ACTION MENU button, and select [Sync Menu].
TV off. Adjusts the volume (VOL +/– buttons) and mutes the sound (MUTING Search button) of the connected AV amplifier through the TV’s remote control. Video camera Automatically turns the TV on and switches the input to the connected video camera when the camera is turned on. Automatically turns the connected video camera off when you turn the TV off. Controls menu operation ( playback (e.g., / / / buttons), button) of the connected video camera through the TV’s remote control.
Help Guide Getting Started Watching TV Using the TV with Other Devices Search > Using the TV with Other Devices > BRAVIA Sync-compatible devices > Adjusting BRAVIA Sync settings Print Adjusting BRAVIA Sync settings Connecting to a Network 1 Turn on the connected device. 2 To enable [BRAVIA Sync control], press the HOME button, Settings Troubleshooting then select [Settings] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Index 3 Activate BRAVIA Sync on the connected device.
Allows you to set buttons to control an HDMI connected device. To use the Sync Menu 1 Search Press the SYNC MENU button, then select the desired item in the Sync Menu. Hint If you press the SYNC MENU button, the promotion screen is displayed in the following situations: An HDMI device is not connected. [BRAVIA Sync control] is disabled.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices (4K models only) > Viewing pictures in 4K resolution (4K models only) Print Viewing pictures in 4K resolution (4K models only) Settings A picture with a 4K or higher resolution can be displayed in 4K resolution Troubleshooting Index (3840×2160).
1 Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable. 2 Search Press the INPUT button repeatedly to select the connected device. 3 Set the connected device to 4K output. 4 Start playback on the connected device.
C-785-100-13(1) Search Copyright 2018 Sony Visual Products Inc.
Help Guide Search Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Index > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices (4K models only) > Settings for viewing pictures in 4K resolution with higher quality (4K models only) Print Settings for viewing pictures in 4K resolution with higher quality (4K models only) When you display the High-Quality 4K format with the HDMI input, set [HDMI signal format] in [Exter
When you watch 4K picture with High-Quality, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. For details Search on a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to the cable specifications. In some models, the HDMI signal format of HDMI IN 2 and 3 changes at the same time.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Connecting to a Network > Home network features > Adjusting home network settings Print Adjusting home network settings You can adjust the following home network settings. Settings To check the server connection Troubleshooting Index Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics.
Enable operation of the TV from a registered device. [Deregister remote device] Search of the TV from that device. Deregister a device to disable operation > Connecting to a Network > Home network features > Adjusting home network settings Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Connecting to a Network > Home network features > Playing content from a computer Print Playing content from a computer If you connect the TV to a home network via a router, you can enjoy content (photo/music/video files) stored on a network device located in another room. Troubleshooting Index (A) Computer (Server) (B) Router (C) Modem (D) Internet 1 Connect the TV to your home network.
Adjusting home network settings Search > Connecting to a Network > Home network features > Playing content from a computer Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Search > Connecting to a Network > Home network features > Playing content from a media server Print Playing content from a media server If you connect the TV to a home network via a router, you can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly. The controller should also be Troubleshooting Index renderer-compatible.
Help Guide Getting Started Watching TV Search > Connecting to a Network > Home network features > RVU statement (RVU compliant models only) Print Connecting to a Network RVU statement (RVU compliant models only) Settings RVU compliant models have [RVU] in [Settings] — [External inputs] — Using the TV with Other Devices Troubleshooting Index [Manage inputs].
Help Guide Getting Started Search > Settings > Configuring the TV > [Accounts] Print Watching TV Using the TV with Other Devices Connecting to a Network [Accounts] Press the HOME button, then select [Settings] — [Accounts] — the desired option. Settings Troubleshooting [Google] Syncs the registered Google account or removes the account. [Add account] Index Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Supported files and formats > Photos Print Photos Use case : USB / Home Network Settings Troubleshooting Index File Format JPEG Extension *.jpg / *.jpe / *.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Supported files and formats > Music Print Music Use case : USB / Home Network Settings mp4 Troubleshooting Index Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension: *.3gp / *.3g2 Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.
Other Description Sampling Rate Search LPCM *1 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k MP2.5L3 8k / 11.025k / 12k Extension: *.wav Description Sampling Rate WAV *2 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k Extension: *.flac Description FLAC Sampling Rate 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k *1 The use case of LPCM is Home Network only.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Supported files and formats > Videos Print Videos Use case : USB / Home Network Settings MPEG1 (*.mpg / *.mpe / *.mpeg) Troubleshooting Index Subtitle Type : External Video Codec (Profile@Level): MPEG1 Audio Codec: MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.
MP@ML Audio Codec: MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HEAAC v2 / AC3 / E-AC3 Search Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : Video Codec (Profile@Level): AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec: MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HEAAC v2 / AC3 / E-AC3 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@60fps MP4 (*.
HP@L4.2 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Search Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@120fps Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.
Audio Codec: μ-LAW / PCM (U8) / PCM (S16LE) Max. / Min. Resolution: 1280x720 / QCIF (176x144) Search Max. Frame Rate: 1280x720@30fps Asf (*.asf / *.wmv) Subtitle Type : External Video Codec (Profile@Level): VC1 AP@L3, MP@HL, SP@ML Audio Codec: WMA9 Standard Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps MKV (*.
AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Search Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps MKV (*.mkv): For 4K models Subtitle Type : Internal / External Video Codec (Profile@Level): Xvid Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HEAAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): AVC / H.264 BP@L3, MP@L4.2, HP@L4.
Max. Frame Rate: 3840x2160@60p Video Codec (Profile@Level) : HEVC / H.265 MP@L5.1, Search Main10@L5.1 Audio Codec: DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HEAAC v2 Max. / Min. Resolution: 3840x2160 / QCIF (176x144) Max. Frame Rate: 3840x2160@60p 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max.
Video Codec (Profile@Level): MPEG4 SP@L6, ASP@L5, ACEP@L4 Searchv1 / HE-AAC v2 / AC3 / E-AC3 / Audio Codec: AAC-LC / HE-AAC MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution: 1920x1080 / QCIF (176x144) Max. Frame Rate: 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level): Motion JPEG Audio Codec: AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution: 1280x720 / QCIF (176x144) Max.
Help Guide Getting Started Watching TV Using the TV with Other Devices Search > Using the TV with Other Devices > USB devices > Supported files and formats > Audio sampling rates (for videos) Print Audio sampling rates (for videos) Connecting to a Network Audio Codec Settings Troubleshooting Index Sampling Rate LPCM 44.1k / 48k MPEG1L1 / MPEG1L2 32k / 44.1k / 48k MPEG1L3 32k / 44.1k / 48k AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k AC3 32k / 44.
External subtitles Search > Using the TV with Other Devices > USB devices > Supported files and formats > Audio sampling rates (for videos) Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Using the TV with Other Devices > USB devices > Supported files and formats > External subtitles Print External subtitles Use case : USB Settings Troubleshooting Index File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt MicroDVD *.sub / *.txt SubViewer *.sub SAMI *.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences > “Picture adjustments” advanced settings Print “Picture adjustments” advanced settings Settings This page introduces various settings for the features you can configure in Troubleshooting Index [Picture mode] and [Advanced settings].
Photo Custom Customize picture settings. Game Suitable picture for playing video games. Search Graphics Suitable picture for watching tables and characters. HDR Video Optimized for viewing HDR (High Dynamic Range) videos. Advanced settings [Brightness] settings Setting Description Brightness Adjust the luminance level of the screen. Contrast Adjust the picture white level. Gamma Adjust the light and dark balance. Brighten or darken the brightness between white and black.
Adv. color temperature Adjust the color temperature in detail. Live Color Improve the vividness of colors. Search [Clarity] settings Setting Description Sharpness Adjust the picture detail. Reality Adjusts fineness and noise for realistic picture. Creation If you select Manual, you can adjust Resolution. Mastered in Optimizes picture quality for Blu ray discs mastered in 4K. 4K Applies to 1080/24p signals only. Random Reduce repetitive random noise.
signal. Select the signal range for HDMI input. HDMI video Search range Change the color reproduction range. Color space [Reset] settings Setting Reset Description Return all picture settings to factory default. Related topics Adjusting the picture quality > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences > “Picture adjustments” advanced settings Go to page top C-785-100-13(1) Copyright 2018 Sony Visual Products Inc.
Help Guide Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Search > Getting Started > Basic Operations > Changing the picture and sound quality to your preferences > “Sound adjustments” advanced settings Print “Sound adjustments” advanced settings Settings This page introduces various settings for the features you can configure in Troubleshooting Index [Sound adjustments].
Wireless When set to [Auto], Wireless Subwoofer automatically turns Subwoofer on when the TV is powered on. Search power Advanced Access advanced sound enhancing options. For details, settings refer to “[Advanced settings]” below. [Sound mode] settings Setting Description Standard Optimize sound quality for general content. Dialog Suitable for spoken dialog. Cinema Optimize surround sound suitable for movies. Music Lets you experience dynamic and clear sound, like that of a concert.
