Help Guide (Web manual)

Support and Legal
Support Application
Use the Support application on your device to browse User Guides, troubleshooting
guides, and to find information about software updates and other product-related
information.
To Access the Support Application
1
From your Home screen, tap
.
2
Find and tap , then select the required support item.
Connect to the internet when using the Support application for the best available support.
Xperia™ Tips
Using Xperia™ Tips, you can get useful information for your device via notifications, and
learn all you need to get started.
To Enable or Disable Xperia™ Tips
1
From your
Home screen
, tap .
2
Find and tap Settings > Introduction & Tips.
3
Tap the
Xperia™ Tips
slider.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by
in the specific applications.
Running Diagnostic Tests on Your Device
The Xperia™ Diagnostics application can test a specific function or run a full diagnostic
test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyze how well applications perform on your device.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under Settings > About tablet, you can download a light
version from Google Play™.
To Run a Specific Diagnostic Test
1
From your Homescreen, tap .
2
Find and tap Settings > About tablet > Diagnostics > Test .
3
Select a test from the list.
4
Follow the instructions and tap Yes or No to confirm if a feature works.
To Run all Diagnostic Tests
1
From your Homescreen, tap .
2
Find and tap Settings > About tablet > Diagnostics > Test > Run all.
3
Follow the instructions and tap Yes or No to confirm if a feature works.
To View Details about Your Device
1
From your Homescreen, tap .
2
Find and tap Settings > About tablet > Diagnostics > Facts.
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