Owner's Manual

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Press the (Quick Settings) button on the remote control, then select
[Settings] — [System] — [About] — [Reset] — [Factory data reset].
Delete everything.
If you have set a PIN code on your TV, you will be prompted to input it.
After the factory reset process completes successfully, the TV will start the Initial
Setup wizard. You must agree to the Google Terms of Service and Google Privacy
Policy.
[96] Start here | Start here
Frequently Asked Questions for Troubleshooting
For troubleshooting information, you can also refer to “Frequently Asked Questions” in our
support site below.
http://www.sony.net/androidtv-faq/
[97] Troubleshooting
Picture (quality)/screen
No color/Dark picture/Color is not correct/Picture is too bright.
Distorted picture./The screen flickers.
The screen suddenly changes to a video you do not recognize while watching TV.
A black box appears on the screen.
There are banners/tickers at the top or bottom of the screen.
High resolution HDR pictures are not displayed.
A message about an app asking for permission to access a TV function is displayed.
OLED panel (only models equipped with an OLED panel)
[98] Picture (quality)/screen | Picture (quality)/screen
No color/Dark picture/Color is not correct/Picture is
too bright.