Owner's Manual

Keep devices that emit RF interference (such as microwaves) away from the TV and
wireless router, or turn off such devices.
Audio is not output for videos without audio.
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
[137] Network (Internet/home)/apps | Network (Internet/home)/apps
Your TV cannot connect to the server.
Check the LAN cable or wireless connection to your server and your TV.
Check if your network is properly configured on your TV.
Check your LAN cable/wireless connection or your server. The TV may have lost
connection with the server.
Perform [Server diagnostics] to check if your media server is communicating properly
with the TV. Press the (Quick Settings) button on the remote control, then select
[Settings] — [Network & Internet] — [Home network] — [Server diagnostics].
Related topics
Home network features
The TV cannot connect to the Internet/Network.
[138] Network (Internet/home)/apps | Network (Internet/home)/apps
You can connect to the Internet, but not to certain
apps and services.