User guide
Form 1597 (09.14) ©SOR Inc. 
3/4
SYMPTOM 
POSSIBLE CAUSE
CHECK THIS...
CORRECTIVE ACTION
No visual signal 
or electronic 
output on optional 
transmitter
Float is stuck or 
damaged
Remove float and 
inspect
Clean or replace 
float as necessary
Some flipper 
indicators do not 
flip over
Flags are stuck
Check flag assembly
Open the flipper 
assembly cover 
and clean all flags
Flipper indication 
varies but no 
4-20mA output 
from optional 
transmitter
PCB failure
Check transmitter 
PCB for proper 
connections and 
operation
Rewire or replace 
PCB
No output from 
optional transmitter
Incorrectly wired
Check wiring 
matches 
instructions 
provided
Rewire transmitter 
as required
Incorrect supply 
voltage
Provide 15 to 30 
VDC power at 
terminals
Check power 
supply and wiring
Troubleshooting




