SOUNDPEATS FAQ BLUETOOTH-------------------------------------------------------------------- 2 SOUND--------------------------------------------------------------------------- 4 CHARGING---------------------------------------------------------------------- 5 TOUCH CONTROL------------------------------------------------------------ 6 CUSTOMER SERVICE TEAM---------------------------------------------- 7 1
SOUNDPEATS BLUETOOTH How to pair SoundPEATS Air3 Deluxe HS? 1. Open the charging case lid while the case is with enough power left, press and hold the button on the charging case for 3 seconds until the white light flashes, both earbuds will turn on and enter paring mode. 2. Activate the Bluetooth on your device and choose "SOUNDPEATS Air3 Deluxe HS" to connect. How to reset SoundPEATS Air3 Deluxe HS? 1.
SOUNDPEATS using them in a location with a mixture of multiple radio waves. Case 4 When using the device away from the earbuds, such as Keep the Bluetooth earbuds in a different room. as close to the Bluetooth Bluetooth communication gradually becomes weaker the player as possible. further away Bluetooth earbuds are placed from a Bluetooth player.When using Bluetooth earbuds and a Bluetooth player in different rooms with the doors closed, Bluetooth communication may be weak.
SOUNDPEATS appropriate Bluetooth driver from the computer vendor's website, then restart your system before attempting to pair and connect to your SoundPEATS earbuds. SOUND Why does the volume of the earbuds reduce after using a period of time? 1. It may be caused by the sound hole being blocked by foreign objects. Please try to gently clean it with a little alcohol to avoid dust or secretions blocking. 2. Please change other devices to see if the problem still exists.
SOUNDPEATS 6. Please change other devices to have a try. Note: There are two MIC on the left and right earbuds, one for calling and one for collecting noise. When making a call, only the mic used by the main earbud for the call and noise reduction will be activated. You can use two earbuds together. If you just want to use any one earbud for the call, you can put the other earbud in the charging case or turn it off.
SOUNDPEATS What can I do if any earbud stopped charging? Please put the earbud one by one into the charge case, you will see the light of case will flash white once separately, then the earbuds will go into charge status. If no light flash, please use a bit of microfiber cloth with rubbing alcohol to clean the charging connectors and try to adjust the earbuds to ensure the light flash once when you put earbuds back into charge case. Then please charge the earbuds for 2 hours.
SOUNDPEATS CUSTOMER SERVICE TEAM What should I do if the problem about the earbuds is not mentioned in this FAQ? If there is no solution for your problem in this FAQ, please feel free to contact our Customer Service Team and we will provide you a solution as soon as possible. If we confirmed that the problem couldn't be solved, we will apply the replacement or refund for you. SoundPEATS provides an 12-month warranty for every product. Your satisfaction is always greatly important to us.