IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: ___________________________ Serial #: ___________________________ Date Purchased: ____________________ OPERATOR’S MANUAL FOR MODEL EZ-3 and EZ-5 Simple Steam COUNTERTOP STEAMERS Model EZ-3 Model EZ-5 WARNING Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions. The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TABLE OF CONTENTS Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
SPECIFICATI ONS SPECIFICATIONS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS S PECIFICATIONS DIMENSIONS 2-1/2" (63) 16-1/2" (419) 30-1/2" (775) Height (see table below) 2" (51) 4" Adjustable Legs SIDE VIEW FRONT VIEW TOP VIEW = Electrical Connection Terminal Block Interior Dimensions Pan Capacity** Crate Dimensions Width Depth Height 1" 2.5" 4" Width Depth Height Volume 21" 13-1/2" 22" 9-1/2" 19-1/2" 31-1/2" 28-1/2" 10.1 cu. ft. EZ-3 6 3 2 (533) (343) (559) (241) (495) (800) (724) 0.29 cu. m.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION I NSTALLATION DO NOT CONNECT 3/4" ID GREY HOSE IN REAR OF UNIT TO ANYTHING. THESE ARE VENT HOSES AND MUST BE ALLOWED TO DRAIN INTO PAN. FAILURE TO COMPLY COULD CAUSE A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER. CAUTION Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steam body above 130°F (54°C).
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Step 2: Install the Legs 1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY. 2. Do not remove any tags or labels until unit is installed and working properly. INSTALLATION 3. Remove placeholder bolts holding bottom cover onto unit and discard. 4. Screw legs into the bottom of the unit until approximately 1/4" of thread is showing. The legs with rubber suction cups go on the back of unit. 5.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION Step 3: Electric Connection A field connection terminal block is located at the rear of the unit, lower left side. A hole is provided for a 3/4" conduit fitting (solid or flex). The rear cover must be removed to gain access to terminal block (see Figure 2). Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per customer order. A POSITIVE GROUND CONNECTION IS ESSENTIAL.
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Step 4: Optional Floor Drain INSTALLATION The drain valve is 1/2" NPT. Position the unit near, but not on top of, an open floor drain. Allow at least a 1" air gap. DO NOT directly plumb to the unit unless you also install an “open funnel” downstream of this connection in the drain system. The “open funnel” is intended to eliminate any water from entering the steamer because of a blocked drain.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS OPERATION O PERATION STARTUP 1. If the cavity bottom cover is present, open door and remove. 2. Turn lever to “ON” position with door open. 3. Important: Pour water into trough above the door until water is observed passing through the fill / drain opening at left rear corner of cavity bottom. 4. Add additional water through trough or through door up to “-WATER LEVEL-” mark (approximately 2 gallons to fill an empty unit).
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS C OOKING H INTS COOKING TIPS Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held under refrigeration until needed for service. Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes, depending upon the variety.
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Table continuing from previous page. Portions Cooking Time (minutes) Pan Used Mixed Vegetables Frozen 5 lbs. 20 (4 oz.) 12 Full/Perforated Peas Frozen 5 lbs. 20 (4 oz.) 8 Full/Perforated Potatoes Red Bliss - Whole Russetts - Whole Russetts - Peeled Russetts 1-Inch Cubes 7 lbs. 8 lbs. 5 lbs. 5 lbs. 28 20 12 20 (4 oz.) 35 25-35 20 17 Full/Perforated Full/Perforated Full/Perforated Full/Perforated 2½ lbs. 6 lbs. 10 (4 oz.) 24 (4 oz.
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Table continuing from previous page. Product Black Eyed Peas Place beans in pan and cover with 3-quarts hot tap water. Steam for 2 minutes; remove from steamer and cover for 1 hour. Remove cover and place back in steamer for 35 minutes. 2 lbs. Oysters 5 lbs.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS CLEANING C LEANING Southbend equipment is constructed with the best quality materials and is designed to provide durable service when properly maintained. To expect the best performance, your equipment must be maintained in good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount and degree of usage. Following daily and more extensive periodic maintenance procedures will increase the life of your equipment.
CLEANING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE BRUSH, STEEL SCOURING PAD, SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING T ROUBLESHOOTING This section contains a troubleshooting flowcharts, procedures, and electric schematics to assist a qualified service technician in the servicing of a EZ-3 or EZ-5 Countertop Steamer. TROUBLESHOOTING FLOWCHARTS Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page. Follow the flowchart on that page until the problem is solved.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 4 Unit Not Heating Up, “ON” Light Not Lit Unit not heating up, “ON” light not lit. Check that circuit breaker is “ON” and that proper voltage is available at terminal block. (For units with a fuse block, check for proper voltage at both ends of each fuse. Replace as necessary.) DISCONNECT POWER AT CIRCUIT BREAKER Remove control panel without disconnecting plug. Turn lever to “ON” position. Reconnect power.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 5 Unit Not Heating Up Properly or Not Cooking As Fast, “ON” Light Lit Unit not heating up properly, or not cooking as fast, “ON” light lit. Check all main fuses or circuit breaker, replace as necessary. No Is “CHECK WATER LEVEL” light on with door closed? Drain unit. Turn unit on with door open. Add two gallons of water THROUGH TROUGH. Close door. Wait 10 minutes. No Does unit heat up? Open door. Depress and hold door switch.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 6 Unit Using Excessive Amount of Water and/or Excessive Steam Coming from Vent Tube Unit using excessive amount of water and/or excessive steam coming from vent tube behind the unit. DISCONNECT POWER AT CIRCUIT BREAKER Remove control panel, but leave plug connected. Disconnect wire between float switch and controller (see applicable wiring diagram), reconnect power, turn unit on, and wait 12 minutes.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 8 Buzzer Does Not Come On Buzzer does not come on. DISCONNECT POWER AT CIRCUIT BREAKER Remove control panel. Set timer for 5 minutes. Does timer time down? Yes Remove buzzer lead wires from timer. No Replace timer. Check timer (see Figure 15 on page 26). Continuity? Yes Replace timer. No Replace buzzer (see Figure 15 on page 26).
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 9 Voltage Check at Control Panel Fuse Block Power Switch "ON" Light "CHECK WATER LEVEL" Light C D A B Control Panel Fuse Block Terminal Block Door Switch 1. Disconnect power at circuit breaker. 2. Remove control panel without disconnecting plug. 3. Turn lever to “ON” position. 4. Reconnect power. 5. Place leads as shown. TROUBLESHOOTING 6. Check voltage.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 10 Heating Element Resistance Check (at contactor) C D A E B Contactor (top view) 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Place test leads between terminals A and C on left side of contactor. 4.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 11 Main Fuse Replacement (for units built before July 1, 2002) Fuse Block Fuse Block Cover (shown removed) Rear Cover 1. Disconnect power at circuit breaker. TROUBLESHOOTING 2. Remove rear cover from unit. 3. Remove fuse block cover. 4. Check fuses for continuity. 5. Replace as necessary.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 12 Power Switch Continuity Check Power Switch "NO" Lead "C" Lead Fuse Block 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Turn Lever to “ON” from “OFF” and to “OFF” from “ON” ensuring that the power switch is properly actuated. 4. Remove power switch lead wires from fuse block (note wire locations). 5. Place test leads on “C” and “NO” lead wires as shown. 6.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 13 Contactor Coil and MOV Check Actuator C F B E A D MOV TOP VIEW LEFT SIDE VIEW 1. Disconnect power at circuit breaker. 2. Remove control panel and disconnect nine-pin plug PL1. 3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released. 4. Check for continuity between contacts A and D as shown in top view. There should be no continuity. 5.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 14 Idle Element Resistance Check (for units built before January 15, 2001) Model EZ-3 Model EZ-5 High Limit Idle Element Plug 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Disconnect idle element plug (PL3). 4. Place test leads as shown above. 5.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 15 Timer and Buzzer Check Timer Buzzer 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace. 4. Remove buzzer lead wires from timer and terminal block position 6, as shown. 5. Place test leads between positions 1 and 3 on the timer. 6. Check for continuity. If no continuity, replace timer. 7. Place test leads in terminals of buzzer lead wires.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 16 Door Switch Continuity Check (for units built before January 15, 2001) Model EZ-5 Model EZ-3 Terminal Block Door Switch 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Depress and release door switch actuator rod to make sure door switch is properly actuated. 4.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 17 Door Switch Continuity Check (for units built after January 15, 2001) Terminal Block Door Switch 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Depress and release door switch actuator rod to make sure door switch is properly actuated. 4. Remove door switch lead wires from terminal block position 1 and terminal 8 of the controller. 5. Place test lead as shown inside the terminal connectors of the lead wires. 6.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 18 Float Switch Continuity Check Water Seal Box Float Tube Assembly Drain Valve Water Passages Float Switch Coupling Float Tube Assembly Rear View of Unit with Back Cover Removed 1. Disconnect power at circuit breaker. 2. Remove rear cover from unit. 3. Disconnect 2 pin float switch plug from mating plug on back of unit (PL2). 4. Drain water seal box by opening 3/8" drain valve on box. TROUBLESHOOTING 5.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 19 High Limit Continuity Check (for units built before January 15, 2001) Model EZ-5 Model EZ-3 Terminal Block C16 C58 C19 C59 1. Turn unit off. 2. Wait for cavity bottom to cool to touch. 3. Disconnect power at circuit breaker. 4. Remove control panel without disconnecting plug. 5.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 20 High Limit Continuity Check (for units built after January 15, 2001) Terminal Block B658 B559 1. Turn unit off. 2. Wait for cavity bottom to cool to touch. 3. Disconnect power at circuit breaker. 4. Remove control panel without disconnecting plug. 5. Remove wires B559 and B658 from terminal block positions 5 and 6, as shown. 6. Place test leads as shown inside the terminal connectors of wires B658 and B559. 7. Check for continuity.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 21 Time Delay Relay Check (for EZ-3 units built before January 15, 2001) 1. Disconnect power at circuit breaker. 2. Remove control panel, but leave plugged in. 3. Disconnect wire C23 from terminal block position 3. 4. Reconnect power. 5. Depress and hold door switch. Contactor should actuate and then deactuate in approximately 60 seconds. 6.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 22 Controller Check (for all EZ-5 units and for EZ-3 units built after Jan.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 23 TROUBLESHOOTING Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-3 Units Built Before January 15, 2001 PAGE 34 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 24 Electric Schematic for 480 Volt Model EZ-3 Units Built Before January 15, 2001 TROUBLESHOOTING OPERATOR’S MANUAL 1178387 PAGE 35
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 25 TROUBLESHOOTING Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-5 Units Built Before January 15, 2001 PAGE 36 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 26 Electric Schematic for 480 Volt Model EZ-5 Units Built Before January 15, 2001 TROUBLESHOOTING OPERATOR’S MANUAL 1178387 PAGE 37
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 27 TROUBLESHOOTING Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Units (EZ-3 or EZ-5) Built After January 15, 2001 PAGE 38 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 28 Electric Schematic for 480 Volt Units (EZ-3 or EZ-5) Built After January 15, 2001 TROUBLESHOOTING OPERATOR’S MANUAL 1178387 PAGE 39
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS P ARTS NOTICE INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT. The serial plate with voltage, model, and serial information is located on the right side of the steamer cavity on the upper rear corner. On single units a second tag is located on the face of the door which will show only model and serial number. On tandem units, a second tag is on the right side of the right unit and the left side of the left unit.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178397 1181042 1178311 1178327 1178534 1177770 1175708 1178276 1181533 1181038 1178545 1178391 1178391 1178325 1178642 1183425 1170337 1178329 1178330 1178342 1178319 1181615 1178352 1178337 1178343 1178338 1175712 1178347 1179932 1178270 1179933 1178533 1178430 1178341 1178388 1178275 1179930 EZ-5 Part Number 1181042 1178311 1178534 1178534 1177770 1175708 1178276 1181533 1181038 1178545 1178391 1181059 11783
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number *See Note 1181500 1181502 PN126 *See Note 1181500 1181502 PN126 1161525 1173448 1181032 1178355 1178361 1178358 1178364 1181500 1178353 1178359 1181501 1181502 1181503 1181504 1178373 1181752 1173374 1174302 1181011 1178367 EZ-5 Part Number 1161525 1181032 1181500 1178560 1178561 1178565 1178562 1178554 1178555 1178556 1178559 1181771 1181772 1181773 1181774 1181039 1178373 1181752 1173374 1181013 1181012
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178389 1178494 1179962 1178390 EZ-5 Part Number 1178494 1179962 1181024 1178495 1181041 1177361 1178374 1176388 1181041 1178652 1178394 EZ-3 Part Number 1178266 1178266 1178261 1181596 1178422 1181618 1183413 1178340 PE-193 PE-193 PE-193 EZ-3 Part Number 1178526 1178332 1178423 1181028 1178483 1178385 1178386 1178368 1178379 1178376 1178425 1178444 1181026 1181041 1177361 1178374 1176388 1181041 1181043 EZ-
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178370 1178369 1178371 1181583 1178418 1181753 1178265 1178365 1178527 1182536 1178255 1178656 1178227 1178234 1178439 1178324 1178113 1178644 1178663 1178668 1333041 EZ-3 Part Number 1178525 1178524 1178552 1178522 1333045 1178526 4440478 1172951 1178654 1178655 1176878 1178442 1176797 1178410 1180953 1178485 1178486 1178344 1178345 1178684 PAGE 44 EZ-5 Part Number 1181022 1181021 1178371 1181583 1178418 1
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS MODEL EZ-3 and EZ-5 SIMPLE STEAM COUNTERTOP STEAMERS A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this unit. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your unit.