IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: ___________________________ Serial #: ___________________________ Date Purchased: ____________________ OWNER’S MANUAL Heavy Duty Counterline Griddle Models HDG-24 HDG-36 HDG-48 HDG-60 HDG-72 HDG-36-RE HDG-48-RE HDG-60-RE HDG-72-RE HDG-24-M HDG-36-M HDG-48-M HDG-60-M HDG-72-M Charbroiler Models HDC-24 HDCL-24 HDC-36 HDCL-36 HDC-48 HDCL-48 Open Top Models HDO-12 HDO-24SU HDO-24
HEAVY DUTY COUNTERLINE SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions. The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.
HEAVY DUTY COUNTERLINE TABLE OF CONTENTS Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
SPECIFICATIONS SPECIFICATIONS HEAVY DUTY COUNTERLINE S PECIFICATIONS NOTICE Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code, CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable. Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc.
SPECIFICATIONS HEAVY DUTY COUNTERLINE ! WARNING There must be adequate clearance between units and adjacent construction. Clearance must also be provided for servicing and for operation. Measure back clearance from rear of 2" stand-off brackets.
INSTALLATION HEAVY DUTY COUNTERLINE I NSTALLATION INSTALLATION NOTICE Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code, CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable. These installation procedures must be followed by qualified personnel or warranty will be void. Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc.
HEAVY DUTY COUNTERLINE INSTALLATION Step 2a: Installation on Countertop Legs To install the appliance using countertop legs, do the following: 1. Locate the box of four legs shipped with the appliance (if countertop legs were ordered). 2. Raise the appliance about 6" so that the legs can be screwed into the bottom near the corners. Lift the appliance only from the ends, never from the middle! Support the lifted appliance so that it will not fall while you are attaching the legs.
INSTALLATION HEAVY DUTY COUNTERLINE Step 3: Attach Restraint for Appliances Mounted on Casters INSTALLATION NOTICE For an appliance equipped with casters, (1) the installation shall be made with a connector that complies with the Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors for Moveable Gas Appliances, CAN/CGA-6.16, and a quick-disconnect device that complies with the Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.
INSTALLATION HEAVY DUTY COUNTERLINE Appliances mounted on a stand with casters or other movable surface must be equipped with a restraining means to prevent accidental stress on the flexible gas connection. 1. Secure the restraining-device bracket (item “B” in the following illustration) to a wall stud located as close as possible to the appliance connector inlet and outlet connections. Use four #12 screws (items “C”) and plastic anchors (items “A”) if necessary.
INSTALLATION HEAVY DUTY COUNTERLINE Step 4: Connect Gas Supply INSTALLATION The serial plate is located interior side of the control panel (see Figure 1 on page 3). It indicates the type of gas the appliance is equipped to burn. All Southbend equipment is adjusted at the factory. Check type of gas on serial plate. This appliance should be connected ONLY to the type of gas for which it is equipped.
INSTALLATION HEAVY DUTY COUNTERLINE Figure 4 Vent tube included on griddles built after June 19, 2006. INSTALLATION Step 5: Final Positioning, Clearance Check, and Ventilation Check 1. Position the appliance where it will be operated. 2. Check that the appliance surface is level. The length of each leg is adjustable by screwing the bottom portion of the leg in or out. The appliance must be level for proper operation! 3. Check for adequate clearances around the appliance (see page 5). 4.
INSTALLATION HEAVY DUTY COUNTERLINE 2. Light all the griddle burners. For griddles with thermostatic controls, turn all knobs to 200°F for one hour. For griddles with manual controls, turn all knobs to “LOW” for one hour. Then gradually bring each griddle up to frying temperature. 3. Spread three or four ounces of beef suet, or as a substitute, baking soda, to season it. Never allow water on a hot griddle and never wash it with soap and water. INSTALLATION 4.
OPERATION HEAVY DUTY COUNTERLINE O PERATION ! DANGER EXPLOSION HAZARD Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the event the operator smells gas. Obtain the instructions from the local gas supplier. ! CAUTION ! CAUTION Top section pilots, when out, do not interrupt the flow of gas to the burners. Consequently, it is the responsibility of the operator to check the ignition of the burners, immediately after burner value has been turned “ON.
OPERATION HEAVY DUTY COUNTERLINE OPERATION OF THERMOSTATIC GRIDDLE MODELS Each 12"-wide griddle section has a thermostatic-control knob on the front panel that directly controls the flow of gas, and so the heat. Turn the knob clockwise to increase the heat; turn it counterclockwise to reduce the heat. The griddle requires approximately 13 minutes of preheating to reach 350°F, and 45 minutes to even out. Do not waste gas or abuse equipment by leaving control knobs set at a high temperature if not required.
OPERATION HEAVY DUTY COUNTERLINE OPERATION OF MANUAL GRIDDLE MODELS Each 12"-wide griddle section has a knob on the front panel that directly controls the flow of gas, and so the heat. Turn the knob clockwise to increase the heat; turn it counterclockwise to reduce the heat. After each period of use, allow the griddle surface to cool normally. At the end of each day’s use, turn all control knobs to the “OFF” position.
OPERATION HEAVY DUTY COUNTERLINE OPERATION OF CHARBROILER MODELS Each 6"-wide charbroiler section has a knob on the front panel that directly controls the flow of gas, and so the heat. Turn the knob counterclockwise to increase the heat; turn it clockwise to reduce the heat. To use the charbroiler, turn all the control knobs to the full “ON” position. (If any burners do not light, check the pilots and, if necessary, light the pilots as described later in this section.
HEAVY DUTY COUNTERLINE OPERATION OPERATION OF OPEN-TOP BURNER MODELS Each 12"-wide open-top burner section has two knobs on the front panel that directly control the flow of gas to the section’s two burners, and so control the heat. Turn a knob clockwise to increase the heat; turn it counterclockwise to reduce the heat. If any burners do not light, check the pilots and, if necessary, light the pilots as described later in this section. At the end of each day’s use, turn all knobs to the “OFF” position.
CLEANING HEAVY DUTY COUNTERLINE C LEANING Southbend equipment is constructed with the best quality materials and is designed to provide durable service when properly maintained. To expect the best performance, your equipment must be maintained in good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount and degree of usage. Daily: • Remove, empty, and clean grease drawers of griddles and charbroilers. • Clean griddle drain chutes of griddles.
HEAVY DUTY COUNTERLINE CLEANING the metal. Rubbing cleanser, as gently as possible, in the direction of the polished lines will not mar the finish of the stainless steel. NEVER RUB WITH A CIRCULAR MOTION. Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing the surface with SCOTCH-BRITE scouring pads or STAINLESS scouring pads. DO NOT USE ORDINARY STEEL WOOL, as any particles left on the surface will rust and further spoil the appearance of the finish.
ADJUSTMENTS HEAVY DUTY COUNTERLINE A DJUSTMENTS ! WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. HOWEVER, TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS.
HEAVY DUTY COUNTERLINE ADJUSTMENTS ADJUSTMENT OF PILOT FLAME (GRIDDLE MODELS) The pilots are adjusted at the factory. If later the pilots are over-adjusted to the point where the flame is leaving its port, or “blowing off,” the result is an unstable condition in which the pilot may extinguish. If necessary, adjust each burner’s pilot using the following procedure: 1.
ADJUSTMENTS HEAVY DUTY COUNTERLINE ADJUSTMENT OF BURNER FLAME The burners are adjusted at the factory. If necessary to adjust the burner flames, do the following for each burner: 1. Turn the burner’s control knob to the full ON position. 2. If the appliance was cold, wait 5 minutes before adjusting the burner flame. 3. Loosen the set screw that holds the sheet-metal air shutter in place. 4.
ADJUSTMENTS HEAVY DUTY COUNTERLINE ADJUSTMENT OF GRIDDLE THERMOSTATS Each burner’s control knob operates a snap-action thermostatic valve that was adjusted at the factory. If the griddle surface temperature is different from the thermostat dial setting, adjust the valve using the following procedure: 1. Turn all the control knobs to the 300°F. 2. Wait 30 minutes (or 1 hour if the griddle was cold). 3.
TROUBLESHOOTING HEAVY DUTY COUNTERLINE T ROUBLESHOOTING TROUBLESHOOTING Consult the following table for troubleshooting guidance.
HEAVY DUTY COUNTERLINE Notes: OWNER’S MANUAL 1192662 PAGE 25
HEAVY DUTY COUNTERLINE HEAVY DUTY COUNTERLINE A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this unit. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your unit.
