IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: __________________________ Serial #:___________________________ Owner’s Manual Date Purchased: ____________________ Platinum Series Range Flush Open Burner Models Step-Up Open Burner Models Combination Open-Burner Hot-Top Models Combination Open-Burner Griddle Models Graduated Hot-Top Models Uniform Hot-Top Models Plancha Models French Top Models Charbroliler Models Standard G
PLATINUM SERIES RANGE SAFETY PRECAUTIONS SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions. The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.
PLATINUM SERIES RANGE INTRODUCTION INTRODUCTION Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
PLATINUM SERIES RANGE SPECIFICATIONS SPECIFICATIONS NOTICE Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc., states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should comply with all local codes. Southbend reserves the right to change specifications and product design without notice.
PLATINUM SERIES RANGE SPECIFICATIONS VENTILATION WARNING Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove flue products can cause headaches, drowsiness, nausea, or could result in death. All gas appliances must be installed in such a manner that the flow of combustion and ventilation air is not obstructed. Provisions for adequate air supply must be provided.
PLATINUM SERIES RANGE SPECIFICATIONS ELECTRICITY SUPPLY Units with convection-oven bases with optional electronic ignition require electric power (50Hz or 60Hz single-phase AC). 120V models have a 7-foot (2134 mm) power cord with a grounded plug (1.0 amps for “D” Models and 4.8 amps for “A” Models). The 208/240V models have a terminal block for connection to a single-phase 208/240V source (1.0 amps for “D” Models and 2.6 amps for the “A” Models).
PLATINUM SERIES RANGE OPERATION OPERATION DANGER EXPLOSION HAZARD In the event a gas odor is detected, shut down equipment at the main shut off valve. Immediately call the emergency phone number of your gas supplier. CAUTION If a pilot flame pilot should go out, the flow of gas to the corresponding burner is NOT interrupted. Consequently, it is the responsibility of the operator to check the ignition of each burner immediately EVERY TIME a burner is turned on.
PLATINUM SERIES RANGE OPERATION Figure 2 Operation of Open-Burner Sections Each knob can be turned to OFF or to any position in the range from LOW to HIGH. The left knob controls the rear burner, while the right knob controls the front burner. Each knob can be turned to OFF or to any position in the range from LOW to HIGH. To start cooking, turn the appropriate control knob to HIGH. Visually check that the burner ignites.
PLATINUM SERIES RANGE OPERATION Figure 3 Operation of Uniform Hot-Top Section Each control knob can be turned to OFF or to any position in the range from LOW to HIGH. When the control is set to HIGH, the hot top surface will heat to about 700°F (370°C). To start cooking, turn the appropriate control knob to HIGH. Visually check that the burner ignites.
PLATINUM SERIES RANGE OPERATION Figure 4 Operation of Graduated Hot-Top Section Each control knob can be turned to OFF or to any position in the range from LOW to HIGH. When the control is set to HIGH, the round center section will heat to about 725°F (385°C), the ring-shaped section will heat to about 625°F (330°C), and the outer areas will heat to about 500°F (260°C). When done cooking, turn the control knob to OFF. (The pilot should remain lit). Each 32”,36”-wide section has one burner.
PLATINUM SERIES RANGE OPERATION Figure 5 Operation of French Hot-Top Section Each control knob can be turned to OFF or to any position in the range from LOW to HIGH. When the control is set to HIGH, the round center section will heat to about 900°F (482°C), the ring-shaped section will heat to about 800°F (427°C), and the outer areas will heat to about 600°F (316°C). To start cooking, turn the control knob to HIGH. Visually check that the burner ignites.
PLATINUM SERIES RANGE OPERATION Figure 6 Operation of Charbroiler Section Each control knob can be turned to OFF, or to any position in the range from LOW-to-HIGH. Each 6”-wide burner top-grate can be turned over to provide either wide branding marks or narrower branding marks with channels to carry away drippings (and so reduce flare up). The back-to-front slope of each topgrate is adjusted by positioning the back end of the top-grate on either the lower or the higher grate-support rail.
PLATINUM SERIES RANGE OPERATION Figure 7 Operation of Wood Smoker Section Each control knob can be turned to OFF, or to any position in the range from LOW to HIGH. Each 6”-wide burner top-grate can be turned over to provide either wide branding marks or narrower branding marks with channels to carry away drippings (and so reduce flare up). The back-to-front slope of each topgrate is adjusted by positioning the back end of the top-grate on either the lower or the higher grate-support rail.
PLATINUM SERIES RANGE OPERATION Figure 8 Operation of Plancha Griddle Sections Each control knob can be turned to OFF or to any position in the range from low to high. When necessary while cooking, pull out and empty the grease drawer. To start cooking, turn the control knob to HIGH. Check that the burner ignites. The gas does NOT automatically shut off if the burner does not ignite! If the burner does not ignite, check and/or light the pilots (see procedure at right).
PLATINUM SERIES RANGE OPERATION Figure 9 Operation of Standard (Non-Thermostatic) Griddle Sections Each control knob can be turned to OFF, or any postion in the range from LOW-to-HIGH. To start cooking, turn the control knob to HIGH. Check that the burner ignites. The gas does NOT automatically shut off if the burner does not ignite! If the burner does not ignite, check and/or light the pilots (see procedure at right).
PLATINUM SERIES RANGE OPERATION Figure 10 Operation of Thermostatic Griddle Sections Each control knob that can be turned to OFF, or to any temperature in the range 150°F to 400°F (66°C to 204°C). Each griddle section up to 36” wide has a single pilot that is lit using a long match inserted thorough a hole in the front valve panel. (A 48”-wide griddle has two pilots.) To light the pilot, do the following: To start cooking, turn on the appropriate control knob. Check that the burner ignites.
PLATINUM SERIES RANGE OPERATION Figure 11 Operation of Oven Each oven has a thermostatic control that can be set in the range 175°F to 550°F (66°C to 260°C). Convection ovens have a fan that can be set to HI speed or LO speed. For advice on using a convection oven, see the information on the following two pages of this manual. While cooking, if the door is opened on a convection oven, the fan and heat will temporarily stop until the door is closed.
PLATINUM SERIES RANGE OPERATION SUGGESTIONS FOR COOKING USING A CONVECTION OVEN As a guide, set oven temperatures 25 to 50 degrees lower than called for in recipes using conventional (non-convection) ovens. FROZEN ENTREE PRODUCTS: Punch holes in lid before heating. Tent lid if product has a tendency to stick, i.e., lasagna or macaroni and cheese. Use manufacturer’s convection oven directions for time and temperature or reduce conventional oven temperature 50 degrees for a 6-1/2 size pan load.
PLATINUM SERIES RANGE OPERATION CORRECTING PROBLEMS WHEN COOKING WITH A CONVENTION OVEN If... Then... Cakes are dark on the sides and not done in the center… lower oven temperature Cake edges are too brown… reduce number of pans or lower oven temperature Cakes have light outer color… raise temperature Cake settles slightly in the center… bake longer or raise oven temperature slightly. Do not open doors too often for long periods. Pies have uneven color… reduce number of pies per rack.
PLATINUM SERIES RANGE CLEARNING CLEANING & MAINTENANCE WARNING Disconnect the power supply to the appliance before cleaning. Do not remove panels that require tools to remove. WARNING Adjustments and service work should be performed only by a qualified technician who is experienced in, and knowledgeable with the operation of commercial gas cooking equipment. To assure confidence, contact your authorized service agency for reliable service, advice and other assistance with your appliance.
PLATINUM SERIES RANGE CLEARNING WOOL as any particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE BRUSH, STEEL SCOURING PADS (EXCEPT STAINLESS), SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required.
PLATINUM SERIES RANGE INSTALLATION INSTALLATION NOTICE These installation procedures must be followed by qualified personnel or warranty will be void. Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc., states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should comply with all local codes.
PLATINUM SERIES RANGE INSTALLATION Figure 12 Removal of Shipping Hold-Down Brackets Shipping Hold-Down Brackets STEP 2A: ATTACH LEGS A set of four legs is packed with units ordered with legs. (For units ordered with casters, go to Step 2b.) A threaded leg pad is fastened to the base frame at each corner. Each leg has a corresponding mating thread. The legs can be adjusted to overcome a slightly uneven floor. 1. Raise the range sufficiently to allow the legs to be attached.
PLATINUM SERIES RANGE INSTALLATION STEP 2B: ATTACH CASTERS NOTICE For an appliance equipped with casters, (1) the installation shall be made with a connector that complies with the Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors for Moveable Gas Appliances, CAN/CGA-6.16, and a quick-disconnect device that complies with the Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41, or Quick Disconnect Devices for Use with Gas Fuel, CAN1-6.
PLATINUM SERIES RANGE INSTALLATION STEP 2C: MOUNT UNIT ON CASTER FRAME NOTICE For an appliance equipped with casters, (1) the installation shall be made with a connector that complies with the Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors for Moveable Gas Appliances, CAN/CGA-6.16, and a quick-disconnect device that complies with the Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41, or Quick Disconnect Devices for Use with Gas Fuel, CAN1-6.
PLATINUM SERIES RANGE INSTALLATION NOTICE Adequate means must be provided to limit the movement of the appliance without depending on the connector and the quick-disconnect device or its associated piping to limit the appliance movement. The restraining means should be attached to a frame member on the back of the unit.
PLATINUM SERIES RANGE INSTALLATION STEP 5: ATTACH FLUE RISER AND SHELF ASSEMBLIES Install the flue riser(s) using the following procedure (as shown in Figure 16). 1. Attach any salamander broilers and flue-riser-mounted cheese melters to appropriate sections following the installation procedure in the manuals for those options. 2. Slide each flue riser down onto the brackets projecting from the back of the corresponding section(s) of the sectional range.
PLATINUM SERIES RANGE INSTALLATION 4. Attach each wall shield to the back of the corresponding flue riser using the provided #10 sheet metal screws. 5. Connect the top side edges of adjoining flue risers using the provided small plates and screws. 6. If tubed shelves were installed, place the tubes in place in the shelf brackets. 7. If sloped enclosures were ordered (for flue-mounted salamander broilers and/or cheese melters), install them at this time.
PLATINUM SERIES RANGE INSTALLATION 3. The gas connection piping may have been partially installed at the factory. If necessary, attach the gas connection of any appliances mounted on a flue riser. 4. Locate the pressure regulator(s) packed with the sectional range. Install the pressure regulator, taking care that the direction of gas flow corresponds to the arrow on the side of the pressure regulator.
PLATINUM SERIES RANGE INSTALLATION beef suet, or as a substitute, baking soda, to season it. Never allow water on a hot griddle and never wash it with soap and water. 9. Check that gas supply is adequate by simultaneously turning on all burners of all sections to their highest setting, then again checking that all burner flames have correct appearance and height. 10.
PLATINUM SERIES RANGE SERVICE SERVICE WARNING Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove flue products can cause headaches, drowsiness, nausea, or could result in death. All gas appliances must be installed in such a manner that the flow of combustion and ventilation air is not obstructed. Provisions for adequate air supply must be provided.
PLATINUM SERIES RANGE SERVICE TROUBLESHOOTING BURNERS AND PILOTS The following table lists the possible causes of burner and pilot related problems that may occur. Problem Look for - None of the burners and pilots will turn on nter… – Main gas supply to unit is OFF. All burners produce excessive carbon deposits – Incorrect gas type is being supllied to the range – Primary air not adjusted property. Only some burners produce excessive carbon deposits – Incorrect orifices.
PLATINUM SERIES RANGE SERVICE Pilot-flame outage is often due to an unstable flame caused by over-adjustment to the point where the pilot flame is leaving its port, or “blowing off.” Sometimes the pilots are increased too much in an effort to improve ignition, resulting in this unstable condition. Figure 17 Adjustment of Charbroiler, Standard-Griddle, and Uniform Hot-Top Burners and Pilots The burner valves are not adjustable.
PLATINUM SERIES RANGE SERVICE Figure 18 Adjustment of Graduated Hot-Top Pilot and Burner The burner valves are not adjustable. The burner orifice is of the fixed type, sized for the type of gas and the operating altitude. To adjust the burner air-gas mixture, loosen the screw that secures the air shutter on the mixer face and rotate the mixer cap to obtain a clear, stable blue flame with a distinct inner cone at each port.
PLATINUM SERIES RANGE SERVICE Figure 19 Adjustment of 33K and 45K Open-Top Burners and Pilots The burner valves are not adjustable. The burner orifice is of the fixed type, sized for the type of gas and the operating altitude. To adjust the burner air-gas mixture, loosen the screw that secures the air shutter on the mixer face and rotate the mixer cap to obtain a clear, stable blue flame with a distinct inner cone at each port.
PLATINUM SERIES RANGE SERVICE Figure 20 Adjustment of Thermostatic-Griddle Thermostat Each 16”-wide section of a thermostatic griddle has a control knob that operates a snap-action thermostatic valve. Each valve is adjusted at the factory. If the griddle surface temperature is different from the thermostat dial setting, adjust the thermostatic valve using the following procedure: 1. Turn all the control knobs to the 300°F. 2.
PLATINUM SERIES RANGE SERVICE Figure 21 Adjustment of Thermostatic-Griddle Burners and Pilot The thermostatic burner valve is adjustable (see page 35). The burner orifice is of the fixed type, sized for the type of gas and the operating altitude. To adjust the burner air-gas mixture, loosen the screw that secures the air shutter on the mixer face and rotate the mixer cap to obtain a clear, stable blue flame with a distinct inner cone at each port.
PLATINUM SERIES RANGE SERVICE Figure 22 Adjustment of Oven Thermostat The oven thermostat is carefully calibrated at the factory so that the dial setting matches the actual oven temperature. Field recalibration is seldom necessary, and should not be resorted to unless considerable cooking experience definitely proves that the control is not maintaining the temperatures to which the dial is set. Obtain a test instrument or a reliable mercury thermometer, then do the following: 1.
PLATINUM SERIES RANGE SERVICE Figure 23 Adjustment of Oven Pilot and Burner The burner orifice is of the fixed type, sized for the type of gas and the operating altitude. To adjust the burner air-gas mixture, loosen the screw that secures the air shutter on the mixer face and rotate the mixer cap to obtain a clear, stable blue flame with a distinct inner cone at each port.
PLATINUM SERIES RANGE SERVICE ADJUSTMENT OF MANIFOLD GAS PRESSURE There is not an internal pressure regulator. The external pressure regulators supplied by Southbend are factory set at 6” W.C. for natural gas and 10” W.C. for propane gas. To check the manifold pressure, do the following: 1. Turn OFF all thermostats, burner controls, gas shut-off valves, and the external gas supply connection(s). 2.
PLATINUM SERIES RANGE TROUBLESHOOTING TROUBLESHOOTING WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. HOWEVER, TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS.
PLATINUM SERIES RANGE TROUBLESHOOTING TROUBLESHOOTING OVEN CAUTION Proper and efficient operation of oven is dependent on correct installation and function of components. Always verify that components are in place and functioning as intended. The following table lists the possible causes of oven-related problems that may occur Problem Look for - 1 Oven will not come on.
PLATINUM SERIES RANGE TROUBLESHOOTING TROUBLESHOOTING BASE OVEN CAUTION Proper and efficient operation of oven is dependent on correct installation and function of components. Always verify that components are in place and functioning as intended. Consult the following table and the flowchart that begins on the following page. Probelm Look for - Oven will not come on. – Oven pilot is out. Oven pilot will not stay ignited – Pilot gas not adjusted properly. – Bad thermopile.
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 15 120 Volt Electronic Ignition (Option) Oven will not ignite. Check incoming power and oven power switch. If switch power switch is faulty, replace and attempt to ignite oven. If power switch functions properly and incoming power is present proceed to next step. No Does oven spark at pilot with oven power switch and thermostat on? Do pilot and main gas Test blue and both white No Yes wires at ignition module for Yes solenoid have power? Yes power.
PLATINUM SERIES RANGE TROUBLESHOOTING TROUBLESHOOTING CONVECTION-OVEN BLOWER WARNING Before attempting to service or replace any electrical component, make sure power source has been disconnected. CAUTION When changing motor or servicing oven, always verify that blower wheel rotation is clockwise when looking into the oven cavity. If the blower does not run at all, consult the flowchart that begins on the next page. If the blower runs intermittently, consult the flowchart on this page.
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 17 Convection-Oven Blower Does Not Run Convection-oven blower does not run. DISCONNECT POWER AT CIRCUIT BREAKER. Remove the control knobs from the front of the range. Remove the screws that secure the top of the control panel and carefully tilt the panel forward to expose the back of the blower switch that is mounted in the front panel. CAUTION: Be careful not to damage the wiring behind the control panel.
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 18 Convection-Oven Blower Does Not Run, Continued (Continuing from previous page.) CHECK THAT POWER IS DISCONNECTED AT CIRCUIT BREAKER. Remove the wire terminal cover from the blower motor. Check that the red wire is capped off. Remove the wire nuts from the black and the white wires. Check that in each case the wires are twisted together securely. Check that the common wire is connected to the motor black wire.
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 19 Wiring Diagram for Oven Bases with Standing Pilot PAGE 48 OF 47 OWNER’S MANUAL 1185836 REV 8 (9/14)
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 20 Wiring Diagram for 120 Volt Oven Bases with Electronic Ignition OWNER’S MANUAL 1185836 REV 8 (9/14) PAGE 49 OF 47
PLATINUM SERIES RANGE TROUBLESHOOTING Figure 21 Wiring Diagram for 240 Volt Oven Bases with Electronic Ignition PAGE 50 OF 47 OWNER’S MANUAL 1185836 REV 8 (9/14)
PLATINUM SERIES RANGE Notes: OWNER’S MANUAL 1185836 REV 8 (9/14) PAGE 51 OF 47
PLATINUM SERIES RANGE Notes: PAGE 52 OF 47 OWNER’S MANUAL 1185836 REV 8 (9/14)
PLATINUM SERIES RANGE Notes: OWNER’S MANUAL 1185836 REV 8 (9/14) PAGE 53 OF 47
PLATINUM SERIES RANGE A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your appliance.
