IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: __________________________ Serial #: __________________________ Date Purchased: ___________________ OPERATOR'S MANUAL FOR MODEL EZ-3 and EZ-5 Simple Steam COUNTERTOP STEAMERS Model EZ-3 Model EZ-5 ! WARNING Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions. The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment. ! DANGER This symbol warns of immediate hazards which will result in severe injury or death.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TABLE OF CONTENTS Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
SPECIFICATIONS SPECIFICATIONS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS S PECIFICATIONS DIMENSIONS E C A B D SIDE VIEW FRONT VIEW TOP VIEW = Electrical Connection Terminal Block Width Height Depth A B C D E Width Depth Height Volume EZ-3 16.375" 416 mm 24.25" 616 mm 30.25" 768 mm 6" 153 mm 2.44" 62 mm 20" 508 mm 34" 864 mm 37" 940 mm 14.6 cu. ft. 0.41 cu. m. 150 lbs. 68 kg. EZ-5 16.375" 416 mm 30.25" 762 mm 30.25" 768 mm 6" 153 mm 2.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION I NSTALLATION DO NOT CONNECT 3/4” ID GREY HOSE IN REAR OF UNIT TO ANYTHING. THESE ARE VENT HOSES AND MUST BE ALLOWED TO DRAIN INTO PAN. FAILURE TO COMPLY COULD CAUSE A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER. ! CAUTION Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steam body above 130°F (54°C).
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Step 2: Install the Legs 1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY. 2. Do not remove any tags or labels until unit is installed and working properly. INSTALLATION 3. Remove placeholder bolts holding bottom cover onto unit and discard. 4. Screw legs into the bottom of the unit until approximately 1/4" of thread is showing. The legs with rubber suction cups go on the back of unit. 5.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION Step 2: Electric Connection A field connection Fuse Block is located at the rear of the unit, lower left side. A hole is provided for a 3/4” conduit fitting (solid or flex). Rear cover and fuse block cover must be removed to gain access to fuse block. Refer to Figure 2. ! WARNING A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR ADJUSTMENT OF ANY CONTROL OR WIRING. THE UNIT IS FACTORY SET.
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Step 3: Optional Floor Drain INSTALLATION The drain valve is 1/2’’ NPT. Position the unit near, but not on top of, an open floor drain. Allow at least a 1" air gap. DO NOT directly plumb to the unit unless you also install an “open funnel” downstream of this connection in the drain system. The “open funnel” is intended to eliminate any water from entering the steamer because of a blocked drain.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS OPERATION O PERATION STARTUP 1. If the cavity bottom cover is present, open door and remove. 2. Turn lever to ‘’ON’’ position with door open. 3. Important: Pour water into trough above the door until water is observed passing through the fill / drain opening at left rear corner of cavity bottom. 4. Add additional water through trough or through door up to ‘’-WATER LEVEL-’’ mark.
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS C OOKING H INTS COOKING TIPS Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held under refrigeration until needed for service. Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes, depending upon the variety.
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Table continuing from previous page. Portions Cooking Time (minutes) Pan Used Mixed Vegetables Frozen 5 lbs. 20 (4 oz.) 12 Full/Perforated Peas Frozen 5 lbs. 20 (4 oz.) 8 Full/Perforated Potatoes Red Bliss - Whole Russetts - Whole Russetts - Peeled Russetts 1-Inch Cubes 7 lbs. 8 lbs. 5 lbs. 5 lbs. 28 20 12 20 (4 oz.) 35 25-35 20 17 Full/Perforated Full/Perforated Full/Perforated Full/Perforated 2½ lbs. 6 lbs. 10 (4 oz.) 24 (4 oz.
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Table continuing from previous page. Product Black Eyed Peas Place beans in pan and cover with 3-quarts hot tap water. Steam for 2 minutes; remove from steamer and cover for 1 hour. Remove cover and place back in steamer for 35 minutes. 2 lbs. Oysters 5 lbs.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS CLEANING C LEANING Southbend equipment is constructed with the best quality materials and is designed to provide durable service when properly maintained. To expect the best performance, your equipment must be maintained in good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount and degree of usage. Following daily and more extensive periodic maintenance procedures will increase the life of your equipment.
CLEANING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS the surface with SCOTCH-BRITE scouring pads. DO NOT USE ORDINARY STEEL WOOL, as any particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE RUSH, STEEL SCOURING PAD, SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING T ROUBLESHOOTING This section contains a troubleshooting key and referenced flowcharts to assist a qualified service technician in the servicing of a EZ-3 or EZ-5 Countertop Steamer. TROUBLESHOOTING KEY Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page. Follow the flowchart on that page until the problem is solved.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Unit Not Heating Up, "ON" Light Not Lit Unit not heating up, "ON" light not lit. Check that circuit breaker is ON and that proper voltage is available at main fuse block. DISCONNECT POWER AT CIRCUIT BREAKER. Remove control panel without disconnecting plug. Turn lever to "ON" position. Reconnect power. Check voltage between A and B on control panel fuse bl k (see Figure 4 on page 21).
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Unit Not Heating Up Properly or Not Cooking As Fast, "ON" Light Lit Unit not heating up properly, or not cooking as fast, "ON" light lit. Check all three main fuses, replace as necessary. No Is "CHECK WATER LEVEL" light on with door closed? No Drain unit. Turn unit on with door open. Add two gallons of water THROUGH TROUGH. Close door, wait 10 minutes.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Unit Using Excessive Amount of Water and/or Excessive Steam Coming from Vent Tube Unit using excessive amount of water and/or excessive steam coming from vent tube behind the unit. DISCONNECT POWER AT CIRCUIT BREAKER Remove control panel, but leave plug connected. Disconnect wire C23 from terminal block position 3 (EZ-3) or wire C98 from controller (EZ-5), reconnect power, turn unit on, wait 12 minutes.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING "Check Water Level" Light Does Not Come On When Unit Runs Out of Water "CHECK WATER LEVEL" light does not come on when unit runs out of water. Remove wire C17 (EZ-3) or C53 (EZ-5) from "CHECK WATER LEVEL" light and check resistance across light terminals. No Is resistance over 100 Kohm? Check High Limits (see Figure 13 on Page 30) and replace as needed.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Buzzer Does Not Come On Buzzer does not come on. DISCONNECT POWER AT CIRCUIT BREAKER Remove control panel. Set timer for five minutes. Yes Does timer time down? Remove buzzer lead wires from timer. No Replace timer. TROUBLESHOOTING Check timer (see Figure 10 on page 27). Yes Replace timer. PAGE 20 Continuity? No Replace buzzer (see Figure 10).
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 4 Voltage Check at Control Panel Fuse Block Power Switch "ON" Light "CHECK WATER LEVEL" Light C D A B Control Panel Fuse Block Terminal Block Door Switch 1. Disconnect power at circuit breaker. 2. Remove control panel without disconnecting plug. 3. Turn lever to “on” position. 4. Reconnect power. 5. Place leads as shown. 6. Check voltage.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 5 Heating Element Resistance Check (at contactor) C B A Contactor (top view) 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Place test leads between terminals A and C on left side of contactor. 4.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 6 Main Fuse Replacement Fuse Block Fuse Block Cover (shown removed) Rear Cover 1. Disconnect power at circuit breaker. 2. Remove rear cover from unit. TROUBLESHOOTING 3. Remove fuse block cover. 4. Check fuses for continuity. 5. Replace as necessary.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 7 Power Switch Continuity Check Power Switch "NO" Lead "C" Lead Fuse Block 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Turn Lever to ‘’ON’’ from ‘’OFF’’ and to ‘’OFF’’ from ‘’ON’’ ensuring that the power switch is properly actuated. 4. Remove power switch lead wires from fuse block (note wire locations). 5. Place test leads on ‘’C’’ and ‘’NO’’ lead wires as shown. 6.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 8 Contactor Coil and MOV Check Actuator C F B E A D MOV TOP VIEW LEFT SIDE VIEW 1. Disconnect power at circuit breaker. 2. Remove control panel and disconnect nine-pin plug PL1. 3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released. 4. Check for continuity between contacts A and D as shown in top view. There should be no continuity. 5.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 9 Idle Element Resistance Check Model EZ-3 Model EZ-5 High Limit Idle Element Plug 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Disconnect idle element plug (PL3). 4. Place test leads as shown above. TROUBLESHOOTING 5.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 10 Timer and Buzzer Check Timer Buzzer 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace. 4. Remove buzzer lead wires from timer and terminal block position 6, as shown. 5. Place test leads between positions 1 and 3 on the timer. 6. Check for continuity. If no continuity, replace timer. 7. Place test leads in terminals of buzzer lead wires.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 11 Door Switch Continuity Check Model EZ-5 Model EZ-3 Terminal Block Door Switch 1. Disconnect power at circuit breaker. 2. Remove control panel. 3. Depress and release door switch actuator rod to make sure door switch is properly actuated. 4. EZ-3: Remove door switch lead wires from terminal block positions 2 and 3, or EZ-5: Remove door switch lead wires from terminal block position 1 and terminal 2 of the controller. 5.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 12 Float Switch Continuity Check Coupling Water Seal Box Float Switch Drain Valve Rear View of Unit with Back Cover Removed 1. Disconnect power at circuit breaker. 2. Remove rear cover from unit. 3. Disconnect 2 pin float switch plug from mating plug on back of unit (PL2). 4. Drain water seal box by opening 3/8’’ drain valve on box. 5. Remove float switch from box by removing float switch fitting from coupling on box. 6.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 13 High Limit Continuity Check Model EZ-5 Model EZ-3 Terminal Block C16 C58 C19 C59 1. Turn unit off. 2. Wait for cavity bottom to cool to touch. 3. Disconnect power at circuit breaker. 4. Remove control panel without disconnecting plug. 5. EZ-3: Remove wires C16 and C19 from terminal block positions 1and 2, as shown; or EZ-5: Remove wires C58 and C59 from terminal block positions 5 and 6, as shown. 6.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 14 Time Delay Relay Check (EZ-3 only) 1. Disconnect power at circuit breaker. 2. Remove control panel, but leave plugged in. 3. Disconnect wire C23 from terminal block position 3. 4. Reconnect power. 5. Depress and hold door switch. Contactor should actuate and then deactuate in approximately 60 seconds. 6. If contactor fails to actuate or actuates but fails to deactuate, check potentiometer on top of time delay relay.
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 15 Controller Check (EZ-5 only) C98 1. Disconnect power at circuit breaker. 2. Remove control panel, but leave plugged in. 3. Disconnect wire C98 from controller. 4. Reconnect power. 5. Use a spacer to hold door switch in closed position. Contactor should actuate and then deactuate in less than 60 seconds. 6. If contactor fails to actuate (or actuates but fails to deactuate), replace controller. 7.
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 16 Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-3 TROUBLESHOOTING OPERATOR’S MANUAL 1178387 REV 2 PAGE 33
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 17 TROUBLESHOOTING Electric Schematic for 480 Volt Model EZ-3 PAGE 34 OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING Figure 18 Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-5 TROUBLESHOOTING OPERATOR’S MANUAL 1178387 REV 2 PAGE 35
TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Figure 19 TROUBLESHOOTING Electric Schematic for 480 Volt Model EZ-5 PAGE 36 OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS PARTS P ARTS NOTICE INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT. The serial plate with voltage, model, and serial information is located on the right side of the steamer cavity on the upper rear corner. On single units a second tag is located on the face of the door which will show only model and serial number. On tandem units, a second tag is on the right side of the right unit and the left side of the left unit.
PARTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178265 1178527 1178255 1179962 1176797 1178167 1178171 1178522 1178410 1333045 1178353 1178359 1178526 1178656 1178354 1178360 1178355 1178361 1178358 1178364 1178332 1178423 1178422 PH-423 1178318 1178317 1178545 1178392 1178390 EZ-5 Part Number 1178265 1181000 1181009 1178657 1179962 1181015 1178522 1178410 1178670 1178332 1178422 PH-423 1181020 1178317 1178545 1181024 1178495 PARTS 1178391 1178
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS PARTS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178483 1178386 1178369 1178371 1178418 4440478 1170337 1175168 1177079 1177317 1177078 1178485 1178486 1178329 1178330 1175547 1178374 1178387 1178367 1178643 1178351 PH-292 1178342 1178344 1178345 1178169 1178105 1178106 1177081 1178386 1178685 1181021 1178371 1181022 1181018 1178418 4440480 1170337 1175168 1177079 1177317 1177078 1181039 1178485 1178486 1179930 1178329 1178330 1175547 1178374 11783
PARTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS Parts for Simple Steam Countertop Steamer EZ-3 Part Number 1178347 1178373 1177318 1178234 1172951 1178113 1178644 1179932 1177082 1178654 1178655 1178379 1177080 1178270 1178340 1178533 1178430 1174302 1178341 1176388 1178439 1178261 1178376 1178388 1178425 1178444 1176878 EZ-5 Part Number 1178347 1178275 1178373 1177318 1181045 1172951 1179932 1177082 1178654 1178655 1178379 1177080 1178270 1178340 1178533 1178430 1181013 1181012 1178341 1176388 1178439 117
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS LIMITED W ARRANTY Southbend warrants that the equipment, as supplied by the factory to the original purchasers, is free from defects in materials and workmanship. Should any part thereof become defective as a result of normal use within the period and limits defined below, then at the option of Southbend such parts will be repaired or replaced by Southbend or its Authorized Service Agency.
COUNTERTOP STEAMER A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this unit. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your unit.