User's Manual

User’s Guide
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5. Troubleshooting – Q & A
1. I’m trying to log on the Router’s Web configuration page, but I do not see the login screen.
Answer:
1. Please make sure the IP address that you input on address field of IE browser is correct.
2. Make sure the physical layer connection is established. If you are using wired to connect this Router, check the
relevant LAN LED whether is lit or not.
3. On Dos Prompt screen, using “ ping “ command to probe this Router, check if you got reply from it.
Command: ping < Destination IP address >
4. If you have any TCP/IP setting problem, please refer to the Quick Installation Guide.
2. I need to set up a server behind my Router and make it available to the public.
Answer:
This is Router’s forwarding function. Please refer to the section 4.12. Generally, using a server like a web, ftp, or mail
server, you need to know what kinds of the respective port numbers they are using.
For example, port 80 (HTTP) is used for web; port 21 (FTP) is used for FTP, and port 25 (SMTP outgoing) and
port 110 (POP3 incoming).
Below is an example for how to set up a FTP server behind Router for public network access.
1. Log on the Router’s web configuration page, http://192.168.1.1 or the IP address that you have changed.
2. Select the Applications & Gaming => Port Range Forwarding tab.
3. Enter any name you want to use like “FTP service”.
4. Enter the External Port range of the FTP service you are using. For example, your FTP service port range should
be port 20 ~ 21.
5. Select the protocol, TCP and UDP.
6. Enter the IP address of the FTP server that locate on your local network. For example, if your FTP server’s IP
address is 192.168.1.10, then you should enter 10 in the address field.
7. Click the Enabled option for enable this service.
3. I forgot my password, how to log on this Router for configuration?
Answer:
1. Reset the Router to factory default by pressing the Reset button for 10 seconds then releasing it.
2. Log on the Router’s web management by http://192.168.1.1
Leave username blank and enter the default password admin.
4. How to set the Router to factory default setting.
Answer:
1. Reset the Router to factory default by pressing the Reset button for 10 seconds then releasing it.
2. After release the Reset button, the Router will get back all setting to factory default and reboot system.
3. While the reboot is complete, log on the Router’s web management by default IP http://192.168.1.1
Leave username blank and enter the default password admin.
5. My SOHO AP will not turn on. No LED’s light up.
Answer:
Usually it is caused by the power is not connected.
Please double check the power adapter if it connected to your Router and the other side is plugged into the power
outlet.
6. I can’t access the AP from a wireless client.
Answer:
Generally to make the wireless client unable to access AP with following possible issues:
1. Settings are not the same among each wireless adapter.