Installation Sheet

10
Reinstall the Battery Tray (1). Make sure to press
the indicated location until the battery door is
fully seated and locks into position (2).
11
Turn on water supplies. Activate faucet by
waving your hand across the Sensor Eye to flush
the water for 1 minute.
VIEW FROM UNDERNEATH
SENSOR EYE
12
Install Aerator. Make sure the Face Plate is fully
seated in. Tighten with included Aerator Wrench.
VIEW FROM UNDERNEATH
FACE PLATE
SF-9700 / SF-9800 CARE AND CLEANING
1) Your SENSORFLO
®
Faucet is designed and engineered in accordance with the highest
quality and performance standards. With proper care, it will provide years of hygienic
and trouble-free service.
2) Periodically, the Faucet will require some minor maintenance to keep it at peak
performance. There are 2 low battery indicator lights. One located on the Sensor on the
Faucet body and the other located on the Solenoid Box. When the low battery light on the
Sensor blinks, it indicates that the battery is low. However, the Solenoid can still function
at this point. When the low battery light on the Solenoid blinks, the Solenoid will stop
functioning at this point and the batteries need to be replaced immediately. To replace the
batteries, follow the installation instructions in the electrical connections section of this
document.
3) The polished chrome finish of your Faucet should be cleaned using mild soap and
warm water.
4) Dry immediately with a soft, clean cloth for best results.
5) NEVER use abrasive cleaners, chemicals, alcohol or other solvents. They may damage
the surfaces of the non-chrome plated finishes.
SF-9700 / SF-9800 TROUBLESHOOTING
If water flow from the Faucet decreases:
1) Make sure the supply stops are open.
2) Remove the Aerator from the spout using the outlet wrench. Operate the Faucet with
outlet device removed. If water flow is acceptable, disassemble the outlet device and rinse
components with clean water.
If no water flows from the Faucet, and
If you can hear a clicking sound of Solenoid opening, but no water flows:
1) Verify that the HOT and COLD wall stops are completely open.
2) If the Battery Light within the Sensor Eye or Solenoid blinks continuously, even when
the Faucet is not in use, the batteries within the Solenoid have low voltage and need
replacement.
If you do not hear a clicking sound of Solenoid opening and no water flows:
1) If the Battery Light within the Sensor Eye blinks continuously, even when the Faucet is
not in use, the batteries within the Solenoid have low voltage and need replacement.
2) Unplug connections to Solenoid for 2 minutes. Plug connections back in. The red light
on the Sensor should turn on for several seconds before becoming operational. If not,
check power supplies and connections.
3) Disconnect the existing Solenoid Assembly and connect a new Solenoid Assembly.
Activate the Sensor and check for water flow. If the water flows, the existing Solenoid
Assembly should be replaced.
If the batteries have been replaced, but the Faucet still does not operate:
1) Check the battery polarity and electrical connections. Make sure all electrical
connections are fully inserted.
2) If the Faucet does not operate, replace the existing Solenoid Assembly with one you
know to be functioning.
If the Faucet activates, but the water will not shut off:
1) Hold a hand in front of the Sensor at up to 5.5" away for more than 1 minute until the
water flow stops. Once the water stops, remove your hand and wait 15 seconds. Then
place your hand in front of the Sensor and verify that it is operating properly.
2) If it is a new installation and still not working, replace the Solenoid Assembly.
SF-9700 / SF-9800 QUESTIONS & ANSWERS
Q. How does the Sensorflo
®
Faucet work?
A. It uses laser technology. The Sensor emits a non-visible beam of light. When an object
enters the detection area, the Sensor signals the Solenoid Valve to open for water to flow.
When an object leaves the detection area, the Sensor signals the valve to close.
Q. Is the Sensorflo
®
Faucet sensor beam adjustable?
A. No, the Sensorflo
®
Faucet sensor beam is not adjustable. It has been factory set to
factory specifications for these Faucets.
Q. What about water conservation?
A. The Sensorflo
®
design directly addresses water conservation. Water savings of up to
65% are not unusual. Additional energy savings are realized by conserving hot water.
Q. Does Sensorflo
®
reduce maintenance?
A. By elimination of on/off handles, control components are reduced and fittings stay
cleaner longer. Only a light rinsing and wiping is required to restore the beauty of the
Sensorflo
®
Faucets. Drip stains are eliminated. Fingerprints and soap spots on sinks and
fittings are avoided. Finishes last longer and wash areas stay cleaner. Germs and
bacteria are not transferred as easily making for a healthier environment.
Q. The chrome finish on my Faucet seems to be deteriorating. What can I
do to prevent this from happening?
A. Many commercial cleaning products contain harsh chemicals and abrasives. These
products should not be used on any chrome-plated plumbing products. Please use only
mild soap and water to clean the Faucet. Dry immediately with a soft cloth.
Q. Does the Sensorflo
®
system shut off immediately when an object leaves
the sensing area?
A. A very short delay of approximately 0 to 1.5 seconds occurs before water is shut off.
Q. Is my Faucet protected from power surges?
A. Yes, Sensorflo
®
has been designed to have built-in power surge protection.
Q. If we lose power, do I have to do something to get the Faucet to
operate again?
A. After a power outage, the Faucet is automatically ready for operation as soon as the
power comes back on.
Q. If I call a plumber to come and install this Faucet, will they know
enough to hook it up?
A. Our installation diagrams are very easy to follow.