Instruction Manual
30 AFTER SALES SUPPORT 0345 605 2067
TROUBLESHOOTING
Suspected malfunctions are often due to causes that the user can x themselves.
Therefore, check the product using this section. In most cases the problem can be solved
quickly by user.
WARNING! Only perform the steps described within these instructions! all further
inspection, maintenance and repair work must be performed by an authorised service
centre or a similarly qualied specialist if you cannot solve the problem yourself!
Gloves and appropriate protective clothing must be worn when performing these
instructions.
Fault
Possible Cause Solution
Product is not running.
- Battery discharged
- Battery pack does not sit in
its place correctly
- Device defective
- Charge rechargeable battery
- Install the battery pack once
again
- Contact service center
Unsatisfactory cutting
result
- The branches exceeding the
tooth gap of the blades
- Low battery power
- Only cut branches within the
limits
- Charge the battery
- Contact service center
Excessive vibration/
noise
- Some bolts/nuts may have
loosened
- Contact service center