Copyright © 2002 Spectra Logic Corporation. All rights reserved. P.N.
Notices Notices Except as expressly stated herein, Spectra Logic Corporation makes available the Spectra 10000 Library and associated documentation on an “as is” basis, without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Notices Warnings and Cautions Tapes Caution: Use only the data cartridges approved for use in the particular drives installed in your Spectra 10000 library. Improper data cartridges will result in damage to the drives, library and cartridges. Bar Code Scanner Warning: Use of controls or adjustments or performance of procedures other than those specified herein may result in exposure to hazardous visible laser light. AC Power Warning: Risk of electrical shock. Do not remove the library cover.
Notices Rack Mounting Cabling Caution: Flat SCSI cables need a minimum rack depth of 27 inches, and the rack must be EMI/RFI shielded. Round SCSI cables need a minimum rack depth of 29 inches. Caution: The library unit should be properly grounded to the rack equipment. This ground connection must be maintained when the supply connection is other than a direct connection to the branch circuit.
Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Spectra Logic Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 1.
Contents Chapter 3. Preparing the Library 25 Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Selecting an Appropriate Environment for the Library . . . . . . . . . . . . . . . . . . . . . . 26 Preparing to Connect the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Selecting the Mode of Library Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Split-Bus Configuration . . . .
Contents Chapter 6. Maintaining the Library 79 Accessing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Accessing Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Replacing the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Changing Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Appendix A. Library Specifications 111 Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Sony AIT Tape Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Sony AIT Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Bar Code Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction About This Guide This guide describes the installation and operation of the Spectra 10000 library, including troubleshooting information. This guide addresses network administrators who maintain and operate their backup systems. This guide assumes a familiarity with SCSI and/or Fibre Channel, as well as a technical knowledge of tasks such as configuring operating systems, installing drivers, and connecting cables.
Chapter 1. Introduction About the Spectra 10000 Library The Spectra 10000 library configured for SCSI operation includes up to four Sony AIT tape drives and one fixed tape carousel, which can store up to 43 data cartridges. The robotics, controllable through SCSI-2 commands or through a Serial to SCSI Command Language (SSCL) interface, are fast and reliable and certified for more than one million actuations.
Chapter 1. Introduction Library Components Front Panel Components Power button Library door Front panel release Touchscreen display Door button Figure 1-1 The library’s front panel components. Front Panel Release This releases the hinged front door panel when a plastic card is slid through it, allowing you to access the library air filter for inspection or replacement. Library Door The door allows you to load and unload tape cartridges.
Chapter 1. Introduction Library Menu Screens Each menu screen on the library uses interactive buttons, like those shown below. You can touch these buttons to view other screens or to change library settings. Press Help to view online help for the current screen. Press the + and - symbols on buttons to change settings. The configured setting is displayed beside the button. Press buttons to access other screens. (Fibre Channel button on Fibre Channel libraries only.
Chapter 1. Introduction The overall structure of the menu screens is illustrated in the following diagram; important settings are listed beside the screen from which they can be adjusted.
Chapter 1. Introduction Internal Components Lid sensor Tape carousel Power supply Tape drives UCM board (SDC board) (Fibre Channel board) Robotic picker Bar code scanner Figure 1-3 The library’s internal components. Tape Drives The library includes up to four Sony AIT tape drives, installed in the library on customized Spectra Logic drive sleds.
Chapter 1. Introduction SCSI Library Rear Panel Components SCSI Port 1 IN SCSI Port 1 OUT SCSI Port 2 IN SCSI Port 2 OUT Drive SCSI IDs Fuse lights Library Configuration Library SCSI ID Serial port Power connector Figure 1-4 The SCSI library’s rear panel components. SCSI Ports The four SCSI ports enable you to connect the library as a device on a SCSI bus, and attach terminators for proper device termination. Drive SCSI IDs The SCSI ID switches control the SCSI IDs for installed tape drives.
Chapter 1. Introduction Fibre Channel Library Rear Panel Components Ethernet port Fibre Channel port Drive SCSI IDs Library configuration Library SCSI ID Fuse lights Serial port Power connector Figure 1-5 The Fibre Channel library’s rear panel components. Fibre Channel Port The Fibre Channel port allows you to choose between three GBICs for your library cabling. Ethernet Port This port allows Spectra Logic support technicians to gain information about your library.
Chapter 1. Introduction Library Configuration The library configuration switch determines the operating mode of the library. The library configuration switch default setting is 0. Fuse Lights There are three fuse lights, one for each fuse. When you need to replace one of the library fuses, the appropriate fuse light will light up. Power Connector The power connector provides a port for AC power.
Chapter 1. Introduction Storage Management Options Following are a few examples of how the Spectra 10000 library can be used in different storage management environments. Direct Attached Storage (DAS) Environment Clients Servers SCSI Library Figure 1-6 A SCSI library in a DAS environment. Network Attached Storage (NAS) Environment Clients Server Filers Fibre Channel Switch Fibre Channel Library Figure 1-7 A Fibre Channel library in a NAS environment.
Chapter 1. Introduction Storage Area Network (SAN) Environment Clients Servers Fibre Channel Switch Fibre Channel Library Figure 1-8 A Fibre Channel library in one type of SAN environment. LAN Servers Fibre Channel Switches Disk Arrays Fibre Channel Library Figure 1-9 A Fibre Channel library in another type of SAN environment.
Chapter 1. Introduction Professional Services Spectra Logic’s Professional Services group provides many services related to Spectra Logic libraries. These services include installation, relocation, recertification, consulting, training, maintenance, and more. Professional Services can help you with new ways to use your library, or with advanced solutions for your entire storage infrastructure. For more information about Professional Services, contact your sales representative.
2 Preparing the Host System This chapter reviews the following operating system information: • Selecting a SCSI Bus for the Library (SCSI Libraries Only) • Determining SCSI ID Usage • Sony AIT Device Driver Support Before Configuring the Library Before you begin configuring the library, you must prepare the host system you want to use with your library.
Chapter 2. Preparing the Host System Selecting a SCSI Bus for the Library (SCSI Libraries Only) The single-ended/low-voltage differential (SE/LVD) library operates in either singleended or low-voltage differential SCSI mode, depending on the type of bus that is attached. When attached to a single-ended SCSI adapter, it will operate within the maximum specifications for that bus type.
Chapter 2. Preparing the Host System already in use, and which SCSI IDs are still available. The library requires one SCSI ID for each installed drive, as well as a SCSI ID for the library itself. Sony AIT Device Driver Support Spectra Logic, working with Sony, has performed system compatibility testing to ensure operability on most popular operating systems and hardware platforms.
Chapter 2.
3 Preparing the Library Preparing the library includes the following, which are outlined in this chapter: • Unpacking the Library • Selecting an Appropriate Environment for the Library • Selecting the Mode of Library Operation • Setting SCSI IDs • Setting the Library Configuration Switch • Connecting the SCSI Cables and Terminators • Connecting the Serial Cable • Connecting the Library to Fibre Channel • Connecting the AC Power Unpacking the Library The Spectra 10000 library is shipped with the following i
Chapter 3. Preparing the Library Selecting an Appropriate Environment for the Library Media and Hardware Environment When planning the installation of your library, note that the library, drives and media must be maintained in a controlled environment. Environmental extremes cause erratic operation and possible failures. Choose an environmentally controlled location that is free of smoke and dust. Choose a location that is also temperature and humidity controlled.
Chapter 3. Preparing the Library Air Quality Large quantities of airborne particles cause erratic operation of the drives and library. The library comes with an intake air filter behind the front panel to reduce the amount of airborne particulates entering the library. The table below shows the maximum amount of particulate contamination per cubic foot and cubic meter of air which the library’s filter can handle. If you are exceeding these limits, filter the air in the room where you are using the library.
Chapter 3. Preparing the Library Preparing to Connect the Library Before connecting the library to the host system, you must prepare the library by completing the following steps: 1. Select the mode of library operation. See Selecting the Mode of Library Operation on page 29. 2. If a SCSI interface library, set the library SCSI IDs, or, if a Fibre Channel interface library, set the library for soft or hard addressing. See Setting SCSI IDs on page 36. 3. Set the library configuration switch.
Chapter 3. Preparing the Library Selecting the Mode of Library Operation A SCSI library can operate in either single-bus or dual-bus mode. Note: The following information on single-bus and dual-bus libraries only applies to SCSI libraries. For more information on SE/LVD libraries, see Selecting a SCSI Bus for the Library (SCSI Libraries Only) on page 22.
Chapter 3. Preparing the Library Dual Bus Mode If you want to use two hosts, or if you have a library (either single-ended or differential) with three or four installed drives and want the fastest transfer rate possible, operate the library in either of these dual-bus configurations: Option Settings SCSI Cabling If you have a single-ended or differential library and want to use one host... Set the rear panel Library SCSI ID switch to a unique ID. Set the SCSI Bus 2 ID setting to to a unique ID.
Chapter 3. Preparing the Library Split-Bus Configuration The library firmware version 5.00 (and later) has the ability to logically split the library into two separately addressable logical library systems. This feature allows two host machines to share the same library hardware. Slots can be split on boundaries of 10. The tape drive split occurs on the SCSI bus boundary. The D1 and D2 (SCSI Port 1) drive positions belong to Logical Library 1.
Chapter 3. Preparing the Library By default, the Library 2 Slots is set to Off for no split logical library operation (Figure 3-2). Figure 3-2 With Library 2 Slots set to off (the default position) the library is configured as one logical library. 2. Using the Library 2 Slots field, set the number of slots devoted to the second logical library. Tape storage slots are assigned in multiples of 10, so the Library 2 Slots will need to be set to 10, 20, or 30 (for 20-slot libraries, the only option is 10).
Chapter 3. Preparing the Library Managing the Split-Bus Configuration A split logical library appears to the host system as two independent physical libraries. In the example below, the library is configured as two logical libraries, where Logical Library 2 has 10 slots and its SCSI ID is set to 5. The SCSI ID for Logical Library 2 is set to 5. Logical Library 2 is allocated 10 slots. The remaining slots in the library are allocated to Logical Library 1.
Chapter 3. Preparing the Library As explained above, each logical library has a separate SCSI bus, separate drives, and separate slots. The following diagrams illustrate different logical library configurations. Possible Logical Library Configuration 1 In the example below, a four-drive, 40-slot library is connected to two machines. Each host is allocated 20 tape slots and exclusive rights to two tape drives each.
Chapter 3. Preparing the Library Possible Logical Library Configuration 2 In the example below, the division of slots is not equal between host machines. In this example, a UNIX host running Legato is allocated two tape drives and 30 slots; a Windows NT machine running Legato is allocated the remaining 10 tape slots and two tape drives. SCSI Bus 1 Drive 1 Drive 2 UNIX Host 30 Slots 10 Slots SCSI Bus 2 Drive 3 Drive 4 Windows NT Machine Figure 3-6 Possible Logical Library Configuration 2.
Chapter 3. Preparing the Library Setting SCSI IDs First, make sure that the library power is off, then set the library on a work surface with the rear panel facing you. Note: The following SCSI ID information only applies to SCSI libraries. The ID switches on Fibre Channel libraries are preset at the factory and should not be changed. Drive SCSI IDs SCSI ID switches 1 through 4 correspond to the numbered location of the drives in the library.
Chapter 3. Preparing the Library Library SCSI ID In both single and dual bus mode, the Library SCSI ID switch on the rear panel determines the SCSI ID for SCSI Bus 1. In Single-Bus Mode With the library power off, set the SCSI ID for Bus 1 using the Library SCSI ID switch, then power the library on, and check that the SCSI Bus 2 ID is set to off (the factory default). The SCSI Bus 2 ID setting is on the third Configuration screen.
Chapter 3. Preparing the Library Setting the Library Configuration Switch With the library off, use the Spectra Logic screwdriver to set the configuration switch. The library configuration switch determines the operating mode of the library. The table below outlines the mode for each switch setting. Note: Do not change from the default setting (0) unless instructed to do so by Spectra Logic support personnel.
Chapter 3. Preparing the Library Connecting the SCSI Cables and Terminators Four 68-pin micro-SCSI connectors on the rear panel connect the library to the system SCSI busses. The SCSI connectors are labeled SCSI Port 1 (IN and OUT) and SCSI Port 2 (IN and OUT). Note: Make sure to review The SCSI Bus on page 118 before connecting your library. To attach SCSI connections between the library and the host: 1. Attach the SCSI cable to the library (a dual bus library requires two SCSI cables). 2.
Chapter 3. Preparing the Library Connecting the Serial Cable Most backup software packages do not require a serial connection between the library and the host. • With the SSCL interface, you will need both serial and SCSI connections between the host and the library. • Using SCSI pass-through drivers, you will only need a SCSI connection between the host and your library (see SCSI Cables and Terminators on page 119).
Chapter 3. Preparing the Library Connecting the Library to Fibre Channel Consult the documentation for your host operating systems and Fibre Channel adapter cards for information on adding new devices. In particular, look for details on creating and configuring device files or drivers, and whether your system must be restarted before using new devices. To connect the library, insert the cable into the GBIC port on the rear of the library (Figure 3-7).
Chapter 3. Preparing the Library The library supports arbitrated loop topology with various methods of connectivity. Connect the other end of the cable according to your Fibre Channel connectivity as directed in the table below and in Figure 3-11, Figure 3-12 and Figure 3-13. Loop Connectivity Private loop Public loop Description Library and computer(s) are connected directly to each other (direct device-to-device loop) or through a hub (standalone loop).
Chapter 3. Preparing the Library Storage Cluster Spectra 10000 Library FL Port System Cluster Hub Bridges Fabric (Switch) Hub Legacy Storage Servers Figure 3-13 N-node public loop. Connecting the AC Power Connect the AC power cord supplied with the library to the AC connector on the rear of the library. Connect the other end to a 110-volt or 220-volt AC, 50/60 Hz outlet.
Chapter 3.
4 Configuring the Library After you have prepared and connected the host and the library, you are ready to power up the library and configure the library settings using the touch screen display.
Chapter 4. Configuring the Library 5. Touch the + and - symbols next to the SCSI Bus 2 ID button to scroll through the SCSI IDs and select the appropriate setting. 6. Touch Save Parms > Yes to restart the library and save changes. 7. Power off the library and reconnect the system SCSI cables. 8. Power on the library, and, after it comes ready, turn on any other peripheral equipment and confirm proper operation of the system.
Chapter 4. Configuring the Library Setting Library Parameters Set the library’s operating parameters by using the four library configuration screens. In these screens, at any point, you can: • Touch Load Defaults to load factory preset settings for all parameters. • Touch Load User Parms to reload the last saved parameters, or touch Save Parms to store changes in the non-volatile memory. Ensure that the library is idle before saving parameters.
Chapter 4. Configuring the Library Brightness, Contrast, and Volume Set the front panel’s brightness, contrast, and volume from the first Configuration screen. To access this screen from the main screen, press Config. To set the brightness, contrast, or volume: • Touch the + symbol on the right side of the Brightness, Contrast, or Volume buttons to increase the setting, or touch the - symbol on the left side of the button to decrease the setting.
Chapter 4. Configuring the Library Time Set the time from the first Configuration screen. To get there from the main screen, press Config. This procedure sets only the time the displayed on the library’s front panel; it does not affect any time settings used by the host or backup software. To set the time: 1. Press the + or - symbols on either side of the 12/24 Hour Time button, depending on the format in which you want the time displayed. The enabled setting of 12 or 24 appears next to the button. 2.
Chapter 4. Configuring the Library SCSI Initiator Set the SCSI Initiator mode from the second configuration screen; to get there from the main screen, press Config > More. Unless specifically recommended by the backup software vendor, leave the SCSI Initiator on. When the SCSI Initiator is on, the library communicates with the drives via the SCSI bus. The library queries the drives before and after tape loads and unloads, and it returns the status of the drive to the host.
Chapter 4. Configuring the Library Fibre Channel Information Screen This screen provides information on the Fibre Channel connection and controller. To access the Fibre Channel information screen, touch the Fibre Channel button on the first Configuration screen (Figure 4-1). Loop ID number Loop status: UP or DOWN Address type: Soft or Hard Figure 4-1 The Fibre Channel information screen.
Chapter 4. Configuring the Library The fields are described here: Loop ID The library’s current ID number on the Fibre Channel loop. See Soft and Hard Addresses on page 53 for information on how Fibre Channel ID numbers are assigned. Fibre Unit Ready Displays the library’s current state: Not Ready or Unit Ready Fibre processor model number Displays the Fibre processor model number. Boot rev The Fibre Channel power-up firmware version.
Chapter 4. Configuring the Library Soft and Hard Addresses When a Fibre Channel loop initializes, it tries to assign requested ID numbers to devices that use hard addresses, then dynamically assigns soft addresses to other devices from remaining available numbers. Each device must have a unique address on the loop from 0 to 125. Conflicts arise if two devices try to use the same hard address number, or if more than 126 devices and hosts are connected to the loop.
Chapter 4. Configuring the Library Configuring Library Tape Drive Settings Depending on the host you are using with the library, you may need to adjust the drive emulation settings used by the library drives. From the main screen, press Config > More > More to access the third configuration screen. For a list of tape drive emulations, see Available AIT Drive System Compatibility Modes on page 114.
Chapter 4. Configuring the Library Checking for Correct Operation Two performance checks should be performed on all new libraries after connecting and configuring the library and before performing important backup and restore operations. If either performance check fails, contact Spectra Logic Technical Support. Performance Test 1: Power Up When you turn on the library, these three screens should appear in the following order. • The boot code screen displaying the library boot code version number.
Chapter 4. Configuring the Library 2. From the main screen, touch the SPECTRA 10000 button to view the Spectra 10000 screen (Figure 4-3). • Examine the SCSI ID list. Be sure that the library and drive SCSI IDs on this screen correspond to the SCSI IDs you need. • Note the library SCSI IDs (0 and 1 in the second screen in Figure 4-3). The first ID number indicates the library’s SCSI ID number on the first SCSI bus. The second number indicates the library’s ID on the second bus.
5 Operating the Library This chapter describes common tasks you may perform when operating the library, including: • Inserting Tapes • Moving Tapes • Removing Tapes • Viewing and Enabling Bar Codes • Creating a Backup Firmware Tape • Upgrading Library Firmware • Upgrading Drive Firmware • Using Passwords • Copying Data From Non-AIT Tapes to AIT Tapes 57
Chapter 5. Operating the Library Inserting Tapes Individually Loading Tapes To load a single tape into the library: 1. Insert a tape into the library front door with the write-protect switch down, as illustrated in the diagram on the library door. The Move Tapes screen appears. 2. Touch the destination to which you want the tape to be moved. The tape is moved to the specified destination.
Chapter 5. Operating the Library Moving Tapes To move a single tape, use the Move Tapes screen. To access this screen, from the main screen, touch Main > Move Tapes. To move a tape: 1. Place a tape into the door slot. The door indicator on the Move Tapes screen darkens, indicating the tape is loaded into the door. 2. Touch the slot or drive to which you want to move the tape. A message appears in the upper left corner of the screen indicating which source location is selected.
Chapter 5. Operating the Library Removing Tapes There are several different ways to remove tapes from the library, including: Bulk Unload Emptying all tapes from the library. Exchange Media Emptying and replacing library tapes. Queued Unload Emptying tapes tagged as old or vaultable from the library. Bulk Unload This option allows you to sequentially move tapes from tape slots in the library to the library front door.
Chapter 5. Operating the Library Exchange Media This feature allows you to sequentially replace tapes that were just unloaded using the bulk unload feature. To exchange new media for old media as tapes are unloaded: 1. From the main screen, touch Move Tapes. The Move Tapes screen appears. 2. Touch the source location from which the first tape is to be moved. A message appears in the upper left corner of the screen showing the bar code label of the tape or the drive number which has been selected. 3.
Chapter 5. Operating the Library this feature). When this period expires, the library displays the Queued Unload message on the main screen (Figure 5-1). Figure 5-1 The Queued Unload message. The backup software specifies which tapes are to be moved out of the library. Note: Performing any export media function via the backup software will place the piece of media in a queued unload status when this option is enabled on the library.
Chapter 5. Operating the Library To begin the queued unload: 1. Touch the Queued Unload button in the center of the main screen. The Move Tapes screen appears. Only the locations of tapes tagged for a queued unload are shown as occupied. All other slots are shown as empty. • The locations reserved for a queued unload are grayed out in the normal Move Tapes screen. Tapes reserved for a queued unload cannot be moved with the standard move tapes procedures.
Chapter 5. Operating the Library Viewing and Enabling Bar Codes Enable bar code scanning options using the library’s fourth Configuration screen, shown below. To view the fourth Configuration screen, press More from the third Configuration screen. • If the library does not have a bar code scanner installed, or if it is not detected, this screen will not appear. • Save parameters and restart the library after changing bar code options to allow the library to rescan inventory.
Chapter 5. Operating the Library Barcode Chksum The library supports Code 39 bar code labels, with or without a checksum digit. Configure the library for the type of bar codes you are using: • If you are using bar codes with a checksum character, touch the + symbol to enable Barcode Chksum. • If you are using bar codes with no checksum digit, ensure that Barcode Chksum is disabled. • Touch Save Parms > Yes to save changes and rescan the library’s inventory.
Chapter 5. Operating the Library The bar code screen displays the bar code numbers and slots of bar coded media as follows: • The first column (Slot) displays the number of the slot in which the tape is located. If the tape is located in a tape drive, this column displays a D and the drive number; for example, D1 corresponds to Drive 1. • The second column (ID) displays the bar code information for the tape. Only the first nine characters of a bar code label are tracked and displayed by the library.
Chapter 5. Operating the Library Creating a Backup Firmware Tape You should always have a backup code tape on hand before you upgrade to newer firmware, or for backing up or replacing corrupted library firmware. Before creating a code tape, the following are required: • Any backup software applications must be shut down and Drive 1 must be empty. • When creating a code tape, the library overwrites any existing data on the tape. • The tape must originate from the library door. To create a code tape: 1.
Chapter 5. Operating the Library Upgrading Library Firmware You can upgrade the library firmware to take advantage of new features or system compatibility developed for the library. Always have a backup code tape on hand before you upgrade library firmware. Before beginning a firmware upgrade, you should have both a Spectra Logic upgrade tape and a copy of the current library firmware. See Creating a Backup Firmware Tape on page 67 for instructions.
Chapter 5. Operating the Library Loading Library Firmware 1. If a tape is present in Drive 1, unload it from the drive. 2. From the main screen, select Menu > Miscellaneous > Load Firmware. The Code Tape screen appears (Figure 5-5) and returns the following message: WARNING: This changes your firmware! Abort to keep current code. Press OK to continue. Figure 5-5 The Code Tape screen.
Chapter 5. Operating the Library 4. Touch OK to begin the firmware upgrade. Library control reverts to the boot code and the FPROMs are updated with the new code. After a successful code dump, the library reboots with the new code (this takes approximately two minutes). After the library comes ready, the library moves the code tape from the drive to the door slot. Note: If power is lost during the upgrade, the process should restart when the library power is restored.
Chapter 5. Operating the Library Upgrading Drive Firmware To upgrade the drive firmware, you need an AIT code tape containing the latest drive firmware; you can obtain this from Spectra Logic. Before you update firmware, ensure that: • The drive to be updated is empty. • The door is empty. • No system processes are running which may interrupt the change. To ensure this, shut down the backup software. • The carousel has at least one empty slot.
Chapter 5. Operating the Library Resetting Drive Emulation 1. Go to the main Configuration screen and touch More > More > More to get to the Emulate 1/2 and Emulate 3/4 buttons. 2. Confirm that the values are set the same as recorded at the beginning of this procedure. 3. Press Save Parms to save the current settings, then press No to avoid restarting the system. 4. Confirm that the emulation settings are set correctly by going back to the main screen and selecting each drive button. 5.
Chapter 5. Operating the Library Using Passwords Spectra 10000 libraries have three levels of password protection. System Administrator This person has the highest level of access to the library. Each library is shipped with a unique system administrator’s password. The system administrator can access all screens and library functions. You need the system administrator’s password to set the user password.
Chapter 5. Operating the Library Locking Screens Anyone with the User password can lock the library screens and prevent a non-user from accessing the library functions. To lock library screens: 1. From the Miscellaneous screen, touch Lock Screen. A dialog appears for you to enter your password. 2. Enter the user password; touch OK. Another dialog box appears, prompting you to confirm that the screens are locked (Figure 5-6). Figure 5-6 Confirm that the screens are locked. 3. Touch OK.
Chapter 5. Operating the Library 4. To access library functions, enter the user password when prompted. The Screen Unlocked dialog box appears, prompting you for confirmation. Touch OK. All library screens are unlocked (Figure 5-7). Figure 5-7 The Screen Unlocked dialog box. Note: The System Administrator password also unlocks the library screens.
Chapter 5. Operating the Library Copying Data From Non-AIT Tapes to AIT Tapes The media compatibility engine (MCE) allows you to copy data from one non-AIT data tape to an AIT tape. From the main menu screen, touch MCE to access the MCE utility. Note: The scope of the MCE utility is limited; use it only if no other automated solution is available. The MCE is a raw copy utility that only transfers the data from one tape to another; no other data formatting is done.
Chapter 5. Operating the Library Using the MCE Utility To access the MCE screen, touch the MCE button from the main menu screen. The MCE Select screen appears (Figure 5-8). Figure 5-8 The MCE Select screen. To copy a non-AIT tape to an AIT tape: 1. Select the location of the source tape. Touch the + or - symbols on the Source ID box to scroll through the list of drives, and select one as the source drive. The information box to the right of the Source ID selection box shows the source of the data.
Chapter 5.
6 Maintaining the Library This chapter describes tasks you may perform when maintaining the library, including: • Accessing Library Information • Accessing Drive Information • Replacing the Air Filter • Changing Hosts • Cleaning Drives • Handling Tapes • Packing the Library for Shipment • Additional Media and Accessories • Custom Bar Code Label Sequences 79
Chapter 6. Maintaining the Library Accessing Library Information To access detailed library information, check the statistics and information located on the Spectra 10000 screen. Spectra 10000 Screen From the main screen, touch SPECTRA 10000 to access this screen. To return to the main screen, touch anywhere on the Spectra 10000 screen (Figure 6-1). Figure 6-1 The Spectra 10000 screen.
Chapter 6. Maintaining the Library Accessing Drive Information There are several ways to access detailed library information, including checking the statistics and information located on: • The Drive Information screens • The ECC screens. Drive Information Screens The Drive Information screens show configuration, operation, and error information for each drive. Highlighted drive buttons on the main screen represent installed drives. Touch the drive button for the drive that you want to know more about.
Chapter 6. Maintaining the Library From the Drive Info screen, you can: • Touch the Upgrade button to move a firmware upgrade tape from the library door into the drive. When the drive finishes reading the tape, the tape moves back to the library door. See Upgrading Drive Firmware on page 71 for more information. • Touch the Clean Drive button to move a cleaning tape from the library door into the drive. Once cleaning is done, the tape moves from the drive back to the library door.
Chapter 6. Maintaining the Library MD S/N Drive information. Revision Number Used only for diagnostic troubleshooting. Drive S/N Drive serial number. SCSI Bus Mode The mode sets the maximum data transfer rate. Drive Switches Physical DIP switch configuration on the drive; the Emulate 1/2 and Emulate 3/4 settings override the drive switch value. Switch Override The drive configuration switch setting; confirm that this value matches the values in the Emulate 1/2 and Emulate 3/4 configuration fields.
Chapter 6. Maintaining the Library Replacing the Air Filter Spectra 10000 libraries have a front panel with a removable air filter. Inspect these filters every three to four months and replace as necessary. If the filter is contaminated, replace it. A clogged air filter may cause operational errors due to excessive temperatures inside the library. To order replacement filters, contact your sales representative. Caution: Some environments may require more frequent filter inspection and replacement.
Chapter 6. Maintaining the Library 2. Swing the grill open (Figure 6-5). Figure 6-5 Release the grill and swing it open. 3. Inspect the filter, replacing if necessary. 4. Close the grill, making sure that it snaps shut.
Chapter 6. Maintaining the Library Cleaning Drives Built-In Cleaning Feature The Sony AIT drive uses a built-in head cleaner designed to last for the life of the drive. This built-in cleaner works well, but it should not be relied upon as the only drive-cleaning mechanism, particularly in environments where more excessive drive head contamination may occur. Spectra Logic recommends that drives be cleaned after every 100 hours of use in normal data center environments.
Chapter 6. Maintaining the Library Tape Drive Head Cleaning Head cleaning with a Sony SDX-TCL cleaning cartridge should be performed every 100 hours of drive use or less. Greater frequency is required in the following situations: • When the library is installed in areas having high amounts of airborne particulates. • When the drive fails to write or read data correctly. • When the drive fails to eject a data cartridge. Note: Dirty drive heads are not the only cause for read or write failures.
Chapter 6. Maintaining the Library Handling Tapes Proper handling of tape catridges is essential to ensuring data integrity. • Tape cartridges must be kept in a clean, dust-free environment. Store tape cartridges in a sealed container when they are not loaded in the library. • The individual tape case works for individual cartridges, and Spectra Logic’s 15-slot data cartridge magazine (DCM) with the dust cover installed works well for storing multiple cartridges.
Chapter 6. Maintaining the Library Packing the Library for Shipment If you are shipping the library: From One Location to Another Note the packing procedures outlined under Packaging, below. To Spectra Logic for Service First contact Spectra Logic Technical Support to obtain a Return Materials Authorization (RMA) number and the correct shipping address (see Chapter 8. Technical Support and Service). Then follow the instructions under Packaging, below.
Chapter 6. Maintaining the Library 6. Place the top foam cushions over the library (Figure 6-6). Figure 6-6 Correct packaging of the library. 7. Lay the necessary paperwork in the library box. 8. Seal the box with heavy packing tape. 9. Place the shipping label on the box. Caution: Make sure that you use a shipping company approved by Spectra Logic. (Contact Spectra Logic Technical Support for recommendations.
Chapter 6. Maintaining the Library Additional Media and Accessories Certified Media High-Quality Media Spectra Logic certifies only Sony AIT Advanced Metal Evaporated (AME) cartridges, received directly from the manufacturer. Lifetime Guarantee Spectra Logic provides a lifetime guarantee on all Certified Media. Cartridge Packs Included with every 15-piece Certified Media order, cartridge packs offer a simple, dust-free method of storing media outside the library.
Chapter 6. Maintaining the Library Ordering Media and Accessories To take advantage of the many benefits offered by approved Spectra Logic media and accessories, contact your sales representative, and reference the part numbers below. To order Certified Media, you can also use the Certified Media order form found at http://www.spectralogic.com/products/media/index.
7 Troubleshooting This chapter provides suggestions for solving problems that you might encounter when configuring or operating the library. Troubleshooting problems is divided into three sections: • Library Operation Problems • Tape Drive Problems • Bar Code Problems Note: If an error code is displayed on the library’s front panel, use Spectra Logic’s interactive Sense Code Lookup to obtain the code’s definition. This utility is located at http://www.spectralogic.com/ support/senselookup/index.
Chapter 7. Troubleshooting Library Operation Problems Library hangs, will not boot, or does not communicate with host 1. Check that the library power cord is plugged into an active 120-volt or 220-volt AC power source. Newer power supplies switch voltages automatically, but older power supplies have a switch that must be set to the current power source output or the power supply may be damaged. 2. SCSI considerations: • Ensure that all attached SCSI devices are using unique SCSI IDs.
Chapter 7. Troubleshooting Library powers up with drive faults If the library powers up, but registers faults on installed drives, touch one of the drive buttons showing a fault to see a detailed display of error information. If the error described is No response from SCSI target: 1. Check all SCSI cables and terminators on the library and host. All cables and terminators must be of the correct type, termination, and pinout, and the connections must be tight. 2.
Chapter 7. Troubleshooting 3. Slide the cover back about one-half inch, then lift the cover off the library. Figure 7-2 Slide the cover back. Figure 7-3 Lift the cover. 4. Check if you have a drive installed in the Drive 3 slot position. • If you do not have a drive in the Drive 3 slot position, skip to Step 6. • If you do have a drive in the Drive 3 slot position, proceed to Step 5. 5. If a drive is installed in the Drive 3 position, you need to remove it before you can replace the fuses.
Chapter 7. Troubleshooting 6. The fuses are visible through the fuse cutout in the library base plate. Replace the blown fuse with a fast-blow (standard) fuse. 5-volt fuse: 5V 8A-FB Drive Dr i 12-volt fuse: 12V 2A-FB 3 Slo t 12-volt analog fuse: 12V 8A-FB ve 4S lot Figure 7-4 The fuses visible through the cutout in the base plate. 7. If necessary, re-install Drive 3. i. Slide the drive back into its slot on the base plate. ii. Tighten the screws that secure the drive to the base plate. iii.
Chapter 7. Troubleshooting Drive fault displayed Touch the drive button for the drive showing the fault (Drive 4 in Figure 7-5) to view the detailed fault error information on the first Drive Info screen. Figure 7-5 Drive fault displayed. The Drive Info screen describes the cause of failure or displays an error code. To find the best method for clearing the fault, find the error code in Spectra Logic’s online Sense Code Lookup at http://www.spectralogic.com/support/senselookup/ index.
Chapter 7. Troubleshooting Drive alert displayed Touch the drive button showing the alert (Drive 3 in Figure 7-6) to view the detailed alert information on the first Drive Info screen. Figure 7-6 Drive alert displayed. The Drive Info screen describes the cause of the alert: Tape Life The tape being used may be at the end of its usable life. If possible, replace the tape and retry the store or restore operation. Tape Drive Error Rates The alert may be caused by excessive drive error rates.
Chapter 7. Troubleshooting System Fault with Drive Fault A system fault may be concurrent with a drive fault. In Figure 7-7, the Drive 2 is also showing a FAULT indication. For additional information on drive faults, see Drive fault displayed on page 98. For additional library error code information, see the error codes in Spectra Logic’s online Sense Code Lookup at http://www.spectralogic.com/support/ senselookup/index.cfm/fuseaction/DisplayIndex. . Figure 7-7 System fault displayed.
Chapter 7. Troubleshooting Tape Drive Problems Tape drive will not write data 1. The tape may be write-protected, or at the end of its usable life. Mount the tape to a tape drive and press the drive button: • If the W/P field registers write-protection as ON, move the tape to the door, remove the tape and set the write-protection switch to REC to record data. Re-insert the tape in the library and retry the store/restore operation.
Chapter 7. Troubleshooting Tape stuck in drive If the library does not respond to a move command and the initial source is a drive, the tape may be stuck in a tape drive. 1. Repeat the move command from the Move Tapes screen. If the library still does not respond, then the tape may be stuck in the drive. 2. Power cycle the library, and allow the library to come to Unit Ready state. Issue the move command again. If the tape does not move from the drive, call Spectra Logic Technical Support.
Chapter 7. Troubleshooting Bar Code Problems Labels not read 1. On the library’s fourth Configuration screen, ensure that the Barcode Enable setting is set to ON. Power cycle the library, then confirm that the library is reading bar codes correctly. 2. Ensure that bar code labels comply with the standards listed in Bar Code Specifications on page 117. The library bar code reader reads only standard Code 39 bar codes with a maximum of nine characters. 3.
Chapter 7.
8 Technical Support and Service If you have difficulties with the library: During initial installation: Carefully review the procedures for preparing the host and preparing the library in Chapter 2 and Chapter 3. During regular library operation: Review the symptoms listed in Chapter 7. Troubleshooting for possible solutions.
Chapter 8. Technical Support and Service Spectra Logic Repair Policy Limited Warranty Spectra Logic warrants the tape library to be in good working order for a period of three full years from the date of shipment from Spectra Logic or an authorized Spectra Logic dealer.
Chapter 8. Technical Support and Service Warranty Shipping The library must be returned in the original carton and packed with the original packing material. Failure to do so will void the warranty. See the label on the inside lid of the shipping container for instructions on packing the library. The purchaser is responsible for paying the shipping and insurance charges for warranty goods to Spectra Logic. Spectra Logic will pay for shipping the repaired item back to the purchaser.
Chapter 8. Technical Support and Service Advanced Technical Support Options Advanced Exchange Service Advanced Exchange service includes access to a Spectra Logic Technical Support representative from 8:00 a.m. to 5:00 p.m. (Mountain Time) on any business day (not including evenings, weekends, or holidays). This service also includes shipment of a replacement library upon verification that the library purchased has malfunctioned. If Spectra Logic receives notification before 2:30 p.m.
Chapter 8. Technical Support and Service Contacting Technical Support Opening a Support Ticket If you have a problem which cannot be resolved by following any of the suggestions in Chapter 7. Troubleshooting, contact Technical Support.
Chapter 8. Technical Support and Service How to Contact Technical Support Information Web Site http://www.spectralogic.com/support/index.cfm/ Technical Assistance Technical Support Phone United States: (800) 227-4637 or (303) 449-6444 extension 3175 Europe: +44 (0) 870 112 2185 Technical Support E-Mail support@spectralogic.com Knowledge Base http://www.spectralogic.com/support/kbase/index.
Appendix A. Library Specifications This chapter includes information on: • Library Specifications • Sony AIT Tape Drive Specifications • Sony AIT Media Specifications • Bar Code Specifications • The SCSI Bus • SCSI Cables and Terminators Library Specifications Library Data Storage Capacity Data capacity depends on the number of media slots available in the library and the type of media used. The relationship between media slots, tape drives and data capacity is outlined in the following table.
Appendix A. Library Specifications Physical Specifications Horizontal Desktop Dimensions 16.9 in. x 7.0 in. x 28.4 in. (42.9 cm x 17.8 cm x 72.1 cm) Horizontal Rackmount Dimensions 18.9 in. x 7.0 in. x 28.4 in. (48.0 cm x 17.8 cm x 72.1 cm) Library Weighta 61 lbs. (25.4 kg) a. Library weight is calculated here as having two drives and one bar code reader installed.
Appendix A. Library Specifications Sony AIT Tape Drive Specifications This section includes details on Sony AIT drives. For more information, consult the user manual for the drives installed in your library.
Appendix A. Library Specifications Available AIT Drive System Compatibility Modes Compatibility modes need to be used only if specified for the operating system types this chapter. Most of the modes are there for compatibility with legacy operating systems. Kernel Modifications Required Recommended Block Size Emulation System Close Style 0 Default (all other configurations) 0 DG AViiON Yes 256 K 0 Microsoft No 256 K 0 NCR No 256 K AT&T 0 NetApp Server, version 5.3.
Appendix A. Library Specifications Functional Changes for Specific Drive Emulation Selections Selecting different AIT drive emulation modes makes the following changes to the tape drive functionality. Emulation System Changes to Drive Functionality 0 Default (all other configurations) Standard AIT drive operations. 1 RS6000 running AIX 3.2 No disconnect during Inquiry. Fixed mode default for AIX backup and restore utilities. AIX 3.
Appendix A. Library Specifications Sony AIT Media Specifications This section outlines the media specifications and recommended bar codes for tape cartridges that can be used in the Spectra 10000 library. You can only use tape cartridges that are compatible with the drives installed in your library. Sony AME Media Sony Advanced Metal Evaporated (AME) tape is specifically designed for use with Sony AIT drives.
Appendix A. Library Specifications Bar Code Specifications Spectra 10000 libraries can accommodate an optional bar code scanner. • Use labels specifically designed for AIT cartridges. Standard 8 mm or 4 mm labels will not function properly. • Avoid poor quality label printing. High-contrast and high-resolution labels provide more reliable operation. • Affix the bar code label in the available space on the front of the tape.
Appendix A. Library Specifications The SCSI Bus When considering SCSI bus configuration, be sure to note: • Whether the bus and attached devices are single-ended, low-voltage differential (LVD) or high-voltage differential (HVD) • Whether the bus and attached devices are fast/slow or wide/narrow Single-Ended, LVD, or HVD All SCSI devices attached to a bus must be of the same type, either single-ended, LVD or HVD; this includes the drives, the adapter card and the terminators.
Appendix A. Library Specifications SCSI Cables and Terminators The following SCSI cables and terminators are available from Spectra Logic. Unless noted, all cables are 68-pin high-density male to 68-pin high-density male.
Appendix A.
Appendix A. Library Specifications Pin Signal Pin Signal 25 SR/+RST 59 -RST/-RST 26 SR/+MSG 60 -MSG/-MSG 27 SR/+SEL 61 -SEL/-SEL 28 SR/+C/D 62 -C/D/-C/D 29 SR/+REQ 63 -REQ/-REQ 30 SR/+I/O 64 -I/O/-I/O 31 SR/+DB8 65 -DB8/-DB8 32 SR/+DB9 66 -DB9/-DB9 33 SR/+DB10 67 -DB10/-DB10 34 SR/+DB11 68 -DB11/-DB11 • We recommend using active SCSI terminators on fast single-ended SCSI busses.
Appendix A.
Appendix A. Library Specifications Pin Signal Pin Signal 25 +MSG 59 -MSG 26 +SEL 60 -SEL 27 +C/D 61 -C/D 28 +REQ 62 -REQ 29 +I/O 63 -I/O 30 GND 64 GND 31 +DB(8) 65 -DB(8) 32 +DB(9) 66 -DB(9) 33 +DB(10) 67 -DB(10) 34 +DB(11) 68 -DB(11) • On the differential SCSI bus, signal information is sent through a wire pair. The voltage difference between the pair of signal wires determines the state of the signal.
Appendix A.
Appendix B. Regulatory and Safety Standards Safety Agency Standards The Spectra 10000 library complies with the following domestic and international product safety standards. • UL-1950 • C-UL (Tested to CSA 950 Standards) • VDE-0805/05.90 + A1/11.91 • EN 60950:1988 + A1:1990 + A2:1991 • (IEC 950 (1986)) FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Appendix B. Regulatory and Safety Standards Japan BMPT Vfg 243/1991 We hereby certify that the Spectra 10000 library is in compliance with the requirements of BMPT Vfg 243/1991 RFI suppressed. The marketing and sale of the equipment was reported to the Federal Office for Telecommunication Permits (BZT). The right to retest this equipment to verify compliance with the regulation was given to the BZT.
Appendix B.
Appendix B. Regulatory and Safety Standards The Spectra 10000 Library complies with all safety relevant provisions referring to: • Protection against electrical hazards • Protection against hazards such as: • • • • Mechanical hazards Fire hazards Noise Vibration The safety issues of this information technology equipment type have been evaluated by a government-accredited European third-party organization, such as VDE.
Index A AC power connecting 43 warnings 3 accessories library 25 ordering 92 adjusting the LCD 48, 49 agreements licensing 2 warranty 106 air filter (replacing) 84 air quality environmental parameters 27 AIT bar code labels 117 cleaning cartridges 87 drive specifications 113 media specifications 116 purchasing media 92 tape drive head cleaner 86 alerts tape drive 99 ANSI standards data communications interface 112 B backup firmware tape 67 bar code labels custom sequences 91 ordering 92 specifications 117
Index certifications BMPT Vfg 243/1991 (Germany) 126 EU Declaration of Conformity 127 FCC 125 safety 125 VCCI (Japan) 126 changing hosts 85 checksums 65 cleaner, tape head AIT cleaning cartridge 87 built into drive 86 cleaning cartridge 86 ordering 92 code upgrading firmware 68 code tape backup firmware 67 components front panel 11 internal 14 rear panel (Fibre Channel) 16 rear panel (SCSI) 15 configuration switch 38 configuring bar code reader 64 date format 48 dual bus mode 30 ECC fault check 83 hardware
Index e-mail Spectra Logic ordering media 92 sales 92 technical support 110 emulation setting library 49 tape drive settings 54, 114–115 enclosed rack mount 27 environmental parameters 26 air quality 27 ER button 65 errors code correction lists 83 particulate contamination 27 Ethernet port 16 EU Declaration of Conformity 127 example configurations split library 34 exchanging media 61 firmware backup code tape 67 forced reload 70 library version 80 tape drives 71 upgrading 68 front panel adjusting LCD 48 c
Index interface SSCL 10 internal components 14 internal power supply 14 library about the Spectra 10000 10 accessories 25 configuration switch 38 configuring internal software 45 data transfer rate 10 door 11 dual bus mode 30 firmware reload 70 firmware upgrade 68 firmware version 80 front panel components 11 information screen 80 internal components 14 maintaining 79 mode information 80 packing 89 performance tests 55 rack mount 27 rear panel components (Fibre Channel) 16 rear panel components (SCSI) 15
Index lithium battery warning 3 loading tapes 58 bulk load 58 exchange media 61 loaner library 106 locking screens 74 LVD SCSI 118 O online help 12 options bar code scanner 65 P packing the library 89 PackRack magazine shelf 91 ordering 92 parameters load defaults 47 load user parms 47 save parms 47 setting 47 passwords creating 73 levels of 73 locking screens 74 performance tests 55 phone Spectra Logic main offices 2 sales 92 technical support 110 pin assignments differential SCSI connectors 122–123 sin
Index Q S queued unloads 61 enabling 61 safety standards 125 German certification 126 SAN environment 19 screens navigating 12 structure 13 SCSI about 118 bus 1 ID 37 bus 2 ID 45 bus information 118 bus mode 50, 54 cable part numbers 119 cables, connecting 39 connector pinouts 120–123 examining IDs 56 ID switches, location 15 initiator setting 50 ports 15 setting library ID 37 setting tape drive ID 36 terminators 119 wide/narrow 118 connecting 30 SDC board 14 SDX-TCL cleaning cartridge 86 security locki
Index single-ended SCSI 118 specifications AIT media 116 bar code labels 117 environmental 26 library 112 power 112 reliability 112 tape drives 113 Spectra Logic main offices 2 sales 92 technical support 110 Web site 2 split library 33 example configurations 34 SSCL interface 10 storage capacity library 111 storage management options 18 supplies ordering 92 support contacting Spectra Logic 110 system faults 100 tapes AIT media specifications 116 bulk loading 58 bulk unloading 60 care and handling 88 cauti
Index U UCM board 14 unloading tapes 58 bulk unload 60 exchange media 61 queued unload 61 queued unloads 61 upgrades firmware 68 V VCCI Certification 126 version library firmware 80 volume adjusting LCD 48 W warnings AC power 3 as conventions 9 bar code scanner 3 lithium battery 3 warranty 106 Web site Knowledge Base 110 Spectra Logic 2 wide/narrow SCSI about 118 connecting 30 136
