Computer Accessories User Manual

Chapter 3. Troubleshooting RXT Media
23
Before Replacing Disk Drives
Cautions
Caution: Only replace a disk drive on the direction of SpectraGuard
Support. Contact SpectraGuard Support if the Web interface or
an LED indicates that a disk drive has failed.
.
Caution: Only use Spectra-Logic-approved drives for replacement. To
order new drives, see Contacting SpectraGuard Support on
page 37.
Caution: Hard drives are extremely vulnerable once removed from an
RXT media pack. Electro-static discharge (ESD) is a risk, and the
drives are very susceptible to shock and vibration damage.
When handling the disk drives, be sure to use care.
Always set them down gently on flat surfaces, and place them
flat-side-down to keep them from being knocked over.
Figure 3-1 System message indicating an RXT media disk drive problem.