Computer Drive User Manual

Return the Component
22
Drive Installation or Replacement Instructions 91010010
Restarting Backups
Useyourbackupsoftwaretorestartanybackupprocessesthathadbeen
runningtothereplaceddrive.Thisrestartensuresthatthesoftware
recognizesthedriveasworkingandavailable.
RETURN THE COMPONENT
Return Guidelines
UnlessSpectraLogicTechnicalSupportinformsyouotherwise,returnthe
defectivecomponenttoSpectraLogicfollowingtheguidelinesinthenext
section.IfSpectraLogicTechnicalSupportinformsyouthatthecomponent
doesnotneedtobereturned,disposeofitinamannerappropriatefor
yourcompanyguidelines.
Return Procedures
Afteryoucompletethereplacementprocedure,returnthedefective
componentusingALLthepackagingthatthereplacementcomponent
arrivedin(includinganyanti‐staticbagsorfoaminserts).
Usethereturnlabelandinstructionsthatwereincludedwiththe
replacementcomponentwhenpreparingtoshipthereplacementpart.If
youcannotlocatethese,contactSpectraLogicforanothercopy(see
ContactingSpectraLogiconpage 2).ThereturnlabelandRMAprintedon
itareusedtoassociatethereturnedpartwithyouraccount.Toavoidbeing
invoicedforfailuretoreturn thepart,donotshipthepartbackwithoutthe
RMAreturnlabel.
Caution
Severe damage can occur if the component is not packaged correctly, and you may
be invoiced if it is received with damage due to improper or insufficient packaging.