14. TROUBLESHOOTING GUIDE The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for hotline contact details. Please also refer to the help files & User Guides that accompany the enclosed applications. For further Information and updated software support (driver and application program), please visit the following website: http://www.spectraintl.com/xsp/KT7004updates.