Link 6020 Wireless Telephone Handset Administration Tool Configuration and Administration Link Wireless Telephone System Part Number: 72-1204-00 Issue B
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone Table of Contents 1. About This Document 1.1 1.2 1.3 1.4 SpectraLink Corporation Model Numbers Related Documents Customer Support Hotline Icons and Conventions 5 5 5 5 5 2. Configuration Overview 6 3. Standby Menus 7 3.1 Default Settings 4. Handset Administration Tool Installation 4.1 4.2 Installing the USB Driver Install the Handset Administration Tool 5. Using the Handset Administration Tool 5.1 5.2 5.3 5.
SpectraLink Corporation 1. Configuration and Administration Link 6020 Wireless Telephone About This Document This document explains the configuration and administration of the Link 6020 Wireless Telephone (the handset) using the Handset Administration Tool, a software utility developed by SpectraLink for this purpose. Link 6020 handsets are supported on Link Wireless Telephone Systems (WTS) using the Link 150 M3 Master Control Unit (MCU) or the Link 3000 MCU.
SpectraLink Corporation 2. Configuration and Administration Link 6020 Wireless Telephone Configuration Overview Configuration of the Link 6020 handset requires several preliminary steps. The MCU must be programmed for system feature activation as detailed in Link 150 M3 MCU: Installation and Operation or Link 3000 MCU: Operator’s Console, depending on which type of system is installed in the facility. The handsets are shipped from the factory with correct software code.
SpectraLink Corporation 3. Configuration and Administration Link 6020 Wireless Telephone Standby Menus The Link 6020 features a standby menu to configure user preferences and administrative settings, including password protection for the administrative settings. The standby menu is opened by pressing the Cfg softkey from standby mode. PN: 72-1204-00-B.
SpectraLink Corporation 3.1 Configuration and Administration Link 6020 Wireless Telephone Default Settings One of the options on the handset’s Admin Settings menu is Restore Defaults. The following is a list of the default settings.
SpectraLink Corporation 4. Configuration and Administration Link 6020 Wireless Telephone Handset Administration Tool Installation The Handset Administration Tool is a software utility for downloading software updates to the handset and for configuration of the handset. This utility is installed on a PC with a USB port that can be cabled to the USB port of the Dual Charger. It is designed as a time-saving device for rapid administration and configuration of a number of handsets.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone 5. Microsoft Windows will start the Found New Hardware Wizard and ask if it can connect to Windows Update to search for software. Click the No, not this time option. Click the Next button. 6. The next screen prompts you for information about installing the USB device. Click the Install from a list or specific location option and click the Next button PN: 72-1204-00-B.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone 7. The next screen prompts you for the location. Click the Search for the best driver in these locations option. 8. Clear the Search removable media check box. Select the Include this location in the search check box and browse to the location of the USB driver files. Click the Next button The USB driver may be left on the Installation Manuals CD and installed from there if preferred.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone 10. The Microsoft Wizard will now install the software. 11. The final screen indicates that the USB driver has been successfully installed. Click the Finish button to close the wizard and proceed with handset configuration. PN: 72-1204-00-B.
SpectraLink Corporation 4.2 Configuration and Administration Link 6020 Wireless Telephone Install the Handset Administration Tool Note that there is no installer or uninstaller for the Handset Administration Tool since the program does not modify your system or registry. It runs from its current location and stores its settings locally. 1. Navigate to the folder established in step 1 above and click the HandsetAdmin.exe file to run the utility. 2. Accept the SpectraLink Software License Agreement.
SpectraLink Corporation 5. Configuration and Administration Link 6020 Wireless Telephone Using the Handset Administration Tool The Handset Administration Tool uses indicators to alert you to the status of the action being performed. • • • • • Green – the adjacent label is “true” and this state is desirable or required. Yellow – the adjacent label is “true” and this state requires caution or attention. For example, a yellow New folder indicator cautions that the file path will be created.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone The default password is 123456. If you select the Remember password check box, the password is retained as the default password for all handsets. Unique passwords for each handset are not remembered. 4. Click the Submit button 5. When a connection is established between the program and the handset, the Handset connected indicator turns green and Connected displays on the prompt line.
SpectraLink Corporation 5.2 Configuration and Administration Link 6020 Wireless Telephone Password Configuration In order to change a password, the existing password must be entered. Then the new password may be entered and confirmed. If the Enable password check box is cleared, no password will be required to access Admin Settings in the handset’s standby menu. A password may be up to 18 characters. The following table illustrates how numbers and letters are entered on the handset’s keypad.
SpectraLink Corporation 5.3 Configuration and Administration Link 6020 Wireless Telephone Error Information The Error info tab provides a utility to assist the SpectraLink Customer Service team to troubleshoot handset errors. When directed by Customer Service, this utility enables you to save any errors as a file which can then be sent to SpectraLink for handling. Use the Browse button to establish the path and then enter the filename.
SpectraLink Corporation Configuration and Administration Link 6020 Wireless Telephone The file will be copied from the location to the handset. The Read/Write indicators will reflect the action as it occurs. Should an Error indication occur, retry the update after ensuring that the handset is properly seated and that the USB cable is in good condition and connected securely. Contact Customer Service if an error persists.
SpectraLink Corporation 5.5 Configuration and Administration Link 6020 Wireless Telephone Version The Version tab displays the Handset Administration Tool version and the handset’s serial number and firmware version. Note that versions may differ from those shown on the above display. PN: 72-1204-00-B.
SpectraLink Corporation 6. Configuration and Administration Link 6020 Wireless Telephone Site-Programmed Telephony Features Advanced telephony features are programmed onsite according to the features provided by the PBX. The MCU is programmed for system feature activation as detailed in Link 150 M3 MCU: Installation and Operation or Link 3000 MCU: Operator’s Console, depending on which type of system is installed in the facility.
SpectraLink Corporation 7. Configuration and Administration Link 6020 Wireless Telephone Software Maintenance The Link 6020 Wireless Telephones use proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the handsets can be displayed during power on by holding down the END button. If using the Handset Administration Tool, the version displays under the Firmware tab in the handset ver window.
