NetLink e340/h340/i640 Wireless Telephone and Accessories NetLink s340 Docking Station NetLink s640 Docking Station NetLink Desktop Charger NetLink Dual Charger NetLink Quad Charger User Guide SpectraLink Radio Protocol (SRP) Cisco SCCP Protocol ITU H.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Table of Contents The NetLink e340 Wireless Telephone The NetLink h340 Wireless Telephone The NetLink i640 Wireless Telephone Operating Instructions Status Indicators Modes of Operation Basic Operation The Wireless Telephone Headset System Feature Activation Using the Softkeys Setting User Preferences Navigation Lock keys Ring options Phone options System info Extension Push-to-talk (PTT) Push-to-talk operation
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink e340 Wireless Telephone (shown actual size) The NetLink e340 Wireless Telephone supports a broad range of enterprise applications and is ideally suited for the general office, finance or hospitality environments. This compact handset offers a rich set of features including a high-resolution graphic display, menu-driven functions and messaging capability – all within a lightweight ergonomic design.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink h340 Wireless Telephone (shown actual size) The NetLink h340 Wireless Telephone is a more durable version of the NetLink e340 Wireless Telephone and is ideally suited for healthcare environments. The handset offers the same features as the NetLink e340 Wireless Telephone including optional interfacing to nurse call systems and other applications commonly used in healthcare environments.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink i640 Wireless Telephone (shown actual size) The NetLink i640 Wireless Telephone is the industry’s most durable handset for workplace applications. All features available on the NetLink e340 Wireless Telephone are included. Push-to-talk functionality is also available for broadcast communication among personnel, eliminating the need for two-way radios or walkie-talkies.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Operating Instructions Your NetLink Wireless Telephone is a state of the art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like the familiar cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area reached by this system.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Modes of Operation Standby mode The handset uses different amounts of power and bandwidth in different modes of operation. Bandwidth is provided by access points located throughout your facility. Bandwidth availability varies by type of access point. The Battery Pack in your handset provides about four hours of talk time or 80 hours in the Standby mode (see below).
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Basic Operation Turn the handset on Press and hold the Power On key for about one second, until two chirps sound. Release the key. The in-service tone sounds and the extension number displays. The handset is now in standby mode, ready to make and receive calls. Turn the handset off While in standby mode, press and hold the Power Off key. One chirp sounds and the handset turns off.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The Wireless Telephone Headset SpectraLink offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the bottom of the handset. While using a headset, the handset will only ring externally for NetLink e340/h340 Wireless Telephone models. There is no internal headset ring for these models.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide System Feature Activation View Shortcut menu* Using the Select button Using the Shortcut keys Example: The features that have been programmed in your system may be viewed and activated through the Shortcut Menu and Softkey Functions. See the Appendices for variations when protocols other than SRP are used.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Using the Softkeys The softkeys on your NetLink Wireless Telephone enable you to quickly activate system features. There are four softkeys and up to 16 features programmed for softkey access. See the Appendices for variations when protocols other than SRP are used. The display area directly above each softkey is programmed with a feature abbreviation to guide your access to the feature.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Setting User Preferences When the handset is in standby mode (on but not in use), press and briefly hold FCN to display the Standby menu which allows you to set user options. Check with your system administrator for specific features supported by your handset.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Navigation Up/Down buttons: Select button: OK softkey: Save softkey: Bksp softkey: Cncl softkey: Up softkey: Exit softkey: End Call key: display previous/next menu item. selects the menu item or option. selects the menu item or option. saves the entry. backspaces to allow editing of entry. cancels edit and returns to previous menu level. returns to previous menu level. exits the menu (at the top level).
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Ring delay Determines how long the vibrate cadence will play before the audible ring starts. If the Ring Cadence or Vibrate Cadence is turned off, the Ring Delay option will not appear on the menu. Select the desired length of Ring Delay: No delay: the audible ring starts as soon as the handset starts to vibrate. 5 second delay: the handset vibrates for five seconds before the audible ring starts.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Extension Displays the extension currently assigned to the handset. This number is for display purposes only; entering it does not assign the extension in the host telephone system. Push-to-talk (PTT) The NetLink i640 Wireless Telephone incorporates push-to-talk functionality. PTT may be allowed or disallowed in the Admin menu.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Initiating a call Press the Talk button and wait briefly to activate the channel before talking. You may begin talking when the display shows Transmitting. Transmitting Once a call has been initiated, hold the handset two inches from your mouth and talk into the microphone.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Incoming PBX call during a PTT A telephone call may be answered while in a PTT call session. To call announce an incoming call, the handset will ring with a low-volume ring and display the system message. To answer the call, press Start Call. The PTT call session will be pre-empted and no PTT audio will be heard.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide NetLink e340/h340/i640 Wireless Telephone Accessories The NetLink Docking Station The NetLink s340/s640 Docking Stations are complementary to SpectraLink's existing handsets in a NetLink Gateway system using SRP. The Docking Stations provide the convenience of a desktop telephone set when docked with the existing NetLink e340, h340 or i640 Wireless Telephone.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Overview Features Note: NetLink s340 Docking Station NetLink s640 Docking Station Docking cradle Using the handset Part Number: 72-1004-01-F.doc The NetLink s340 Docking Station and NetLink s640 Docking Station add desktop functionality to the portable NetLink e340, h340 and i640 Wireless Telephones.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Installation The NetLink s340/s640 docking stations require the synchronization of hardware and software components for proper operation. In order to ensure a successful installation, please ensure that your site is running at least the minimum supported version of software listed below: • NetLink 150 Gateway software version .085 • NetLink Wireless Telephone software e340/h340/i640 SRP version 89.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Using the speakerphone To answer a call by using the speakerphone, press the SPKR button or press or the Start Call button and speak at the NetLink Docking Station using a normal tone of voice. Answer a second line If you are on a call and hear subdued ringing, a call is coming in on a second line. The line number on the display and the LED of the incoming line may be flashing.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Example: If the Voicemail feature is programmed to shortcut key 2, the Shortcut Menu will display 2 Voicemail When the Voicemail option is highlighted in the menu, Vcml will be highlighted in the softkey function display area. To activate the Voicemail feature, press 2. You may also press the corresponding softkey. Alternately, you may scroll to the option and press SEL.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Push-to-talk (PTT) (NetLink s640 Docking Station only) The push-to-talk feature allows NetLink i640 Wireless Telephones to operate in a push-to-talk (PTT) group broadcast mode in addition to the standard telephone operation. Overview This push-to-talk functionality is transferred to the NetLink s640 Docking Station when the NetLink i640 Wireless Telephone is placed in the docking cradle.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Receiving Upon receiving a PTT transmission, the Docking Station plays the “receiving alert” sound and enters the receive state. In this state the handset receives all conversations on the selected channel over the speakerphone. The NetLink Docking Station will ignore the CONF key while in the receive state.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Incoming PBX call A telephone call may be answered while in a PTT call session. To during a PTT call announce an incoming call, the NetLink Docking Station will ring with a low-volume ring and display the system message. To answer the call, press the Start Call button, the SPKR button, or lift the handset. The PTT call session will be pre-empted and no PTT audio will be heard.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Battery Packs Overview The handset will need to have its Battery Pack recharged periodically. The Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you four hours of talk time or 80 hours of stand-by time (unless PTT is enabled in the NetLink i640 Wireless Telephone only). Stand-by time is when the handset is turned on, but not in an active call.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Important: Only use SpectraLink Battery Packs with SpectraLink Wireless Telephones. Do not dip the Battery Pack in water or throw into fire. Do not throw away the Battery Pack with your domestic waste. Take used Battery Packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent. Part Number: 72-1004-01-F.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide NetLink Desktop Chargers NetLink e340 Wireless Telephone In DCE100 Desktop Charger NetLink i640 Wireless Telephone in DCX100 Desktop Charger Overview The NetLink Desktop Charger is a one-slot charger available in two models. Model DCE100 is designed to charge the NetLink e340 Wireless Telephone with the BPE100 Battery Pack or the NetLink h340 Wireless Telephone with the BPN100 Battery Pack.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide NetLink Dual Chargers NetLink e340 Wireless Telephone In DCE200 Dual Charger NetLink i640 Wireless Telephone in DCX200 Dual Charger Overview The NetLink Dual Charger is a two-slot desktop charger.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide to open or repair a defective Battery Pack. Contact your service representative for assistance. The indicator light will turn off when charging is complete. Full charging is accomplished in approximately two hours for either slot. Charging indicator While the handset is charging in standby mode, it will display its extension number and Charging…. The battery icon will show charging progress.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide NetLink Quad Chargers NetLink Quad Charger Model GCN100 (shown with four empty charging bays) NetLink Quad Charger Model GCX100 (shown with two empty charging bays) Overview The NetLink Quad Charger is designed to simultaneously charge four Nickel Metal Hydride (NiMH) Battery Packs. Model GCX100 is designed to charge the BPX100 Battery Pack for the NetLink i640 Wireless Telephone.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide To place the Battery Pack into the NetLink h340 Wireless Telephone, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset. Note for Argentina Power adaptors will not be supplied for products shipped to Argentina. Power adaptors must be obtained within the country.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Important Notes about Chargers and Battery Packs Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger other than the handset. You might damage the contacts. Bent contacts can keep the handset from charging. It is normal for the Battery Pack to become warm when charging.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide General Care of the Handsets and Chargers Do not drop Do not disassemble Cleaning tips Headset cleaning Part Number: 72-1004-01-F.doc This section applies to all NetLink Wireless Telephones, the Docking Station and all SpectraLink chargers. Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help to protect it.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Tips For Use • • • • • • • • • Before you use the handset, the Battery Pack must be charged. You can only use the handset with your facility’s telephone system. It is not a public cellular handset. Keep the handset away from your ear when it is ringing. The microphone is between the FCN and LINE keys. This is a sensitive microphone that works well when the handset is correctly positioned on your ear.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Appendix A: Cisco SCCP Protocol Cisco IP Phone 7960 – phone type emulated by the NetLink Wireless Telephone Overview Status display area LINE display FCN display Part Number: 72-1004-01-F.doc The NetLink Wireless Telephone emulates the Cisco IP Phone 7960, shown above. Certain features and handset operations vary from the SRP protocol. These variations are explained in this appendix.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Feature Access Pre-dialing All features are viewed with the handset off hook. Press the Start Call button to go off hook. To dial a call, you may use predialing by dialing the number and then pressing Start Call. Line appearances Press the Line key to view a list of available line appearances and their assigned extensions. To access a line and make a call, press the corresponding key.
SpectraLink Corporation Call Status Icon If you want to… Make a second call on the same line NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Call State Description On Hook The line is not in use. Off Hook The line is in use. There is a dial tone or there is an active call. Hold The call has been placed on hold. Incoming call ringing. Icons flash through three views. The line is ringing. Outgoing call, ringing. Icons flash between two views.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Appendix B: ITU H.323 Protocol Overview H.323 is a basic interface that may permit limited feature applications accessed via in-call dialing. Certain proprietary H.323 architectures use DISA (Direct Inwards Service Access) to access telephony services. In these systems, the handset automatically dials the DISA number when Start Call is pressed.
SpectraLink Corporation Feature activation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide 1. Press the Start Call button followed by the MENU key. The Pre-dial labels and corresponding shortcut codes are displayed. 2. Navigate the list using the side Up and Down buttons. The list is circular. Alternatively, the MENU button may be pressed repeatedly to display the next set of four options. 3. Select the feature by pressing the OK soft key.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Appendix C: MGCP Protocol Overview With the MGCP protocol, only Mute and Hold are preprogrammed to a fixed series of key presses. All other all feature programming is done in the Call Agent, the programmable component of the MGCP system. The programmed features may be displayed on the handset through the LINE, FCN and MENU keys as described below.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Appendix D: Mitel Networks Softkey A Softkey B Fcn6 Fcn1 Softkey D Fcn2 Softkey C Fcn4 14 13 12 10 Fcn3 11 Programmable Line or Feature keys 9 8 7 6 5 4 3 2 Line1 Overview The NetLink Wireless Telephone emulates the Mitel Networks 5220 IP Phone, shown above, including: superkey, local muting, timed reminder, ringer adjust (via superkey), forwarding (via superkey), hot desk, auto answer (vi
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Status display area When active, the handset displays a row of line icons at the top of the screen. Information from the PBX is shown on the text row above the softkeys. Muted is displayed when local muting is activated. The PBX text may be truncated to 18 characters. LINE display While off hook, press the LINE key to view the shortcut keys and assigned extensions for line appearances.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Feature Access Shortcut keys Press the FCN key to scroll through the feature list. Press a shortcut key per the table below to activate system features.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Appendix E: SIP (Session Initiation Protocol) Overview Softkeys Alphanumeric dialing Default line appearance LINE display Push-to-talk caller ID Part Number: 72-1004-01-F.doc In the SIP environment, certain features and handset operations vary from the SRP protocol. These variations are explained in this appendix.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Basic Operation Making a call When the Start Call key is pressed from the standby mode, the first available idle line is activated. Enter the number and press the Dial softkey or the Start Call key to initiate the call. Select a different line From the standby mode or after pressing Start Call press the LINE key plus the line number.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Transfer In order to transfer an active call, press FCN 1. This places the call on hold and gives you a dial tone for a second call on the same line appearance. Dial the number that you want to forward the call to and then press FCN 1 again. The dialed number is called and your call is disconnected. This is a blind transfer. For a consulted transfer, press FCN 1, dial the number, and then press the Dial softkey.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide Safety and Regulatory Information WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide INTERNATIONAL CERTIFICATIONS: Argentina CNC 16-4126 CNC 16-4127 Australia N12047 Canada2 CU 72032055 01 European Union3 Norway Switzerland Switzerland Hong Kong Japan Korea New Zealand Singapore IDA Taiwan United States UL 60950 United States Part 15, Part 68 TUV Rheinland of North America is a Nationally Recognized Testing Laboratory (NRTL) in the United States and is accredited by the Standards Coun
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide SPECIFIC ABSORPTION RATE (SAR) INFORMATION: Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.
