WIRELESS POCKET TELEPHONE User Guide
INTRODUCTION The SpectraLink PTB410 Wireless Pocket Telephone is a lightweight portable phone that works with UCLA Communications Technology Services (CTS) telephone system. The pocket telephone allows users to communicate when traveling through designated service areas on campus. Pocket telephone service is not public cellular service and cannot be used when outside the UCLA service area. A no service message (NO SVC) appears on the telephone display if out of the service area.
INTRODUCTION CTS Training offers a variety of courses, user guides, and reference materials to assist UCLA employees with the communications products and services available from CTS. All CTS courses are offered free of charge. The CTS Training Help Desk can answer questions you may have regarding how to use the full range of CTS products and services. Contact CTS Training at 54545 or send E-mail to .
INTRODUCTION INTRODUCTION BASIC OPERATION Keys Status Indicators Telephone Tones Ring Type Handset Volume ANSWERING AND PLACING CALLS Turn Telephone On and Off Answer Call Place Call Hold Mute Calls DIALING INSTRUCTIONS Dialing UCLA Campus and Non-Campus Numbers Operator Assistance Emergency Services Authorization Codes Caller ID POCKET TELEPHONE FEATURES Description Call Forward Call Transfer Three-Way Conference Last Number Redial 4 CTS Training | 310-825-4545
INTRODUCTION BATTERY MAINTENANCE Removing Battery Charging Battery Replacing Battery TIPS FOR USE FUNCTION KEY QUICK REFERENCE 5 CTS Training | 310-825-4545
BASIC OPERATION Keys PWR Turns telephone power on and off START Answers and places calls END Hangs up or ends a function Display Shows system and feature indicators HOLD Places a call on hold and retrieves a call from hold FCN Activates features or modifies settings VOL Modifies earpiece volume LINE Accesses a line Control Arrows Used with display to select menu options 6 CTS Training | 310-825-4545
BASIC OPERATION Status Indicators NO SVC Indicates no service; you are outside of the service area. Walk back into the service area to place/receive calls. BATT Indicates the battery needs to be recharged. MSG Indicates messages are waiting in your VoiceNet mailbox.
BASIC OPERATION Telephone Tones Chirp Single chirp sound that indicates pocket telephone has been turned on. Double chirp sound indicates pocket telephone has been turned off. Dial Tone Continuous tone heard when accessing the pocket telephone line. Indicates that the telephone line is available for use. Special Dial Tone Broken dial tone followed by regular dial tone. Indicates a feature has been accessed. Standard Busy Tone Regular intermittent tone heard after dialing a number.
BASIC OPERATION Confirmation Tone Two short beep tones. Indicates a feature has been activated or deactivated. Call Waiting Tone Short tone heard while on a call. Indicates another call is waiting. Distinctive Ringing Different ring patterns that indicate a specific type of incoming call. • UCLA Campus Call - two rings (one long ring, one short ring) in quick succession. Indicates an incoming call from another UCLA campus station including Santa Monica UCLA Medical Center.
BASIC OPERATION Ring Type The ringing mode can only be changed if the telephone is on and idle (not on a call). The current ring type setting is identified with an asterisk (✱). The default setting is Normal.
BASIC OPERATION Handset Volume The handset volume can be adjusted from level 1, being the lowest, to level 8, being the highest. During a call you can select the Volume (VOL) key to modify the level from low to high or from high to low. Volume does not adjust the ring volume.
ANSWERING AND PLACING CALLS Turn Telephone On and Off The Pocket Telephone must be on to answer and place calls.
ANSWERING AND PLACING CALLS Answer Call You must be in a service area to receive incoming calls. If the No Service (NO SVC) indicator displays or if you hear static, walk back towards the service area. Single Line or Private Line Service Press START key; speak to caller Press END key to hang up Multi-Line Service View the Display to identify the ringing line number (i.e.
ANSWERING AND PLACING CALLS Place Call You must be in a service area to place outbound calls. If the No Service (NO SVC) indicator displays or if you hear static, walk back towards the service area. Single Line or Private Line Service Press START key; you hear dial tone Dial number; you hear destination ringing Press END key to hang up Multi-Line Service Press START key; you hear dial tone Press LINE key + line number (i.e.
ANSWERING AND PLACING CALLS Hold The Hold key allows you to place a call on hold to privately confer with other colleagues or to answer multiple lines if using Multi-Line Service. Place Call on Hold While on a call, press HOLD key; you hear confirmation tone Retrieve Call from Hold Single Line Service Press END key, then press START key; held party returns Multi-Line or Private Line Service Press LINE key + line number (i.e.
ANSWERING AND PLACING CALLS Mute Call The Mute key turns the microphone off for privacy.
DIALING INSTRUCTIONS Dailing UCLA Campus and Non-Campus Numbers CTS telephone service provides stationto- station dialing for the UCLA community. A campus telephone number is identified by the last five digits of its seven-digit telephone number. Telephone services extended to UCLA facilities off campus, called Extended Campus Service (ECS), has a very similar dialing plan to campus service and access to most CTS telephone features.
DIALING INSTRUCTIONS dialed directly from a non-campus number using the prefix 319. These fivedigit numbers can only be dialed from another UCLA campus station. Dialing non-UCLA campus numbers requires you to dial 8 first. The allowable calling area is based on the telephone line’s class of service.
DIALING INSTRUCTIONS Credit Card Calls Access pocket telephone line Dial 8 + 0 + 0 + area code + sevendigit number Enter credit card number at tone Collect Calls Access pocket telephone line Dial 8 + 0 + 0 + area code + sevendigit number Wait for telephone operator to answer, then provide necessary billing information Person-to-Person Calls Access pocket telephone line Dial 8 + 0 + area code + seven-digit number Wait for telephone operator to answer, then provide necessary billing information 19 CTS Tra
DIALING INSTRUCTIONS International Direct Dial Calls Access pocket telephone line Dial 8 + 0 1 1 + country code (+ city code if necessary) + number International Collect and Credit Card Calls Access pocket telephone line Dial 8 + 0 + 0 + 0 1 + country code (+ city code if necessary) + number Wait for telephone operator to answer, then provide necessary billing information International Person To Person Calls Access pocket telephone line Dial 8 + 0 1 + country code (+ city code if necessary) + number Wait
DIALING INSTRUCTIONS Operator Assistance UCLA Campus Information Operator Access pocket telephone line Dial 33 UCLA Medical Center Page Operator Access pocket telephone line Dial 56301 Local Operator (GTE) Access pocket telephone line Dial 234 Long Distance Operator Access pocket telephone line Dial 230 Meet-Me Conference Service Access pocket telephone line Dial 53333 to obtain a Meet-Me Conference reservation and telephone number Follow Meet-Me Conference representative’s instructions 21 CTS Traini
DIALING INSTRUCTIONS Emergency Services UCLA Campus Emergency - UCPD Access pocket telephone line Dial 911 Provide your name, location, and telephone number to dispatcher Do not hang up until instructed to do so UCLA Emergency Information Hotline 800-900-UCLA UCLA Emergency Radio AM 810 22 CTS Training | 310-825-4545
DIALING INSTRUCTIONS Authorization Codes A CTS Authorization Code allows CTS telephone users to place non-campus calls from any campus telephone, regardless of the assigned class of Service. Calling charges are billed to the authorization code account holder’s telephone number. Access pocket telephone line Dial access code 765; you will hear special dial tone Dial your ten-digit authorization code (provided on the Authorization Code card); you will hear dial tone.
DIALING INSTRUCTIONS Caller ID Outbound Calling Party Number Identification, commonly referred to as Caller ID, is a calling service that sends the digits of a caller’s telephone number to the recipient. The recipient is able to view the caller’s telephone number when his or telephone is equipped with a telephone display or display unit. Caller ID blocking does not apply to toll-free numbers or to emergency 911 calls.
DIALING INSTRUCTIONS and you are calling a number that rejects blocked incoming calls, you must unblock Caller ID using the feature code ✱82. If Standard Block or Line Unblock applies to your telephone, you do not have to unblock Caller ID. However, you can block Caller ID using the feature code ✱67. For more information on Caller ID and other services, call CTS Customer Service at 53775.
POCKET TELEPHONE FEATURES Description CTS telephone features assigned to the pocket telephone are activated using the Function (FNC) key. A standard set of features is assigned to every pocket telephone. For information on available features, compatibility, and prices, please call CTS Customer Service at 53775.
POCKET TELEPHONE FEATURES Call Forward Allows you to forward all incoming calls to another telephone number. When Call Forward is activated, you can still place outgoing calls from your pocket telephone.
POCKET TELEPHONE FEATURES Press FCN + 4; you hear special dial tone Enter number to which calls will be forwarded (include 8 if forwarding to a non-campus number); you hear confirmation tone Press END key to hang up Deactivate Call Forward Single Line or Private Line Service Press START key while telephone is idle; you hear dial tone Press FCN + 5; you hear confirmation tone Press END key to hang up Multi-Line Service Press START key while telephone is idle; you hear dial tone Press LINE key + line number
POCKET TELEPHONE FEATURES Call Transfer Allows you to transfer calls from your pocket telephone to on- or off-campus numbers. Off-campus callers cannot be transferred to off-campus numbers. When transferring a call to an offcampus number, toll charges will be billed to the originating telephone number (transferring telephone).
POCKET TELEPHONE FEATURES Cancel Transfer Single-Line Service At busy signal or when there is no answer Press START twice to cancel transfer Original call is retrieved Multi-Line or Private Line Service At busy signal or when there is no answer, press FCN + 2 twice to cancel transfer Original call is retrieved 30 CTS Training | 310-825-4545
POCKET TELEPHONE FEATURES Three-Way Conference Allows you to establish a three-way conference call with campus or noncampus parties. The destination to which you may place the three-way conference call is based on your telephone line’s class of service. Subsequent toll charges will be billed to the originating telephone number. For conference calls that exceed three parties, please call UCLA Traffic Operations at 53333 for a Meet-Me Conference.
POCKET TELEPHONE FEATURES Cancel Three-Way Conference Call Single Line Service Press START twice; original call is retrieved Multi-Line or Private Line Service Press FCN + 3 twice; original call is retrieved 32 CTS Training | 310-825-4545
POCKET TELEPHONE FEATURES Last Number Redial Allows you to redial the last number called from your Pocket Telephone.
BATTERY MAINTENANCE Removing Battery Turn pocket telephone off Press button located above battery on back of telephone Slide battery away from pocket telephone until it separates from handset Charging Battery One to two hours are required to fully drain battery before recharging. Charger light will flash yellow while battery is draining.
BATTERY MAINTENANCE Replacing Battery Hold telephone face down Align battery with arrows on inside back panel of telephone Gently press battery down and slide it forward until it clicks into place.
TIPS FOR USE You can use the Pocket Telephone only with your facility’s telephone system. It is not a public cellular telephone. Standard acceptance procedures should be followed prior to operating this equipment in proximity of life-support systems. Pacemaker users SHOULD NOT carry the PT next to the pacemaker. Operation of the PT may produce an audible noise noticeable to hearing aid users. It is recommended that a SpectraLink headset be used by hearing aid users.
TIPS FOR USE The battery must be charged before you use the Pocket Telephone. If the battery is low, you will hear a beep, and BATT will appear in display. Improper disposal of batteries can damage the environment. Dispose of batteries properly. To protect the Pocket Telephone, use a carrying case. The Pocket Telephone is not waterresistant. Turn off the PT and unplug the charger before you clean them. Do not use any chemical cleaners.
FUNCTION KEY QUICK REFERENCE Single Line Service Call Forward Activate FCN + 4 Call Forward Deactivate FCN + 5 Call Transfer FCN + 2 To Cancel Start key twice 3-Way Conference Call FCN + 3 To Cancel Start key twice Last Number Redial FCN + 6 Multi-Line or Private Line Service Call Forward Activate FCN + 4 Call Forward Deactivate FCN + 5 Call Transfer FCN + 2 To Cancel FCN + 2 twice 3-Way Conference Call FCN + 3 To Cancel FCN + 3 twice Last Number Redial FCN + 6 38 CTS Training | 310-825-4545
