NetLink SVP Server SVP100 SVP020 SVP010 Installation, Configuration, and Administration For Cisco and Mitel IP environments PN 72-0178-01 Issue F
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment: • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Table of Contents 1. About This Document 1.1 1.2 1.3 1.4 SpectraLink Corporation Model Numbers Related Documents Customer Support Hotline Icons and Conventions 2. NetLink SVP Server Overview 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.
SpectraLink Corporation 1. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) About This Document This document explains how to configure and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. 1.1 SpectraLink Corporation Model Numbers This document covers the following registered model number: SVP100 1.
SpectraLink Corporation 2. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) NetLink SVP Server Overview The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the NetLink Wireless Telephones are intercepted by the NetLink SVP Server and encapsulated for prioritization as they are routed to and from an IP telephony server. 2.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced features required for larger installations. It has a limit of 1000 registration records. 2.5 Multiple SVP Servers/Master SVP Server Multiple SVP Server environments are those which have more than one NetLink SVP Server.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) the Erlang 1 calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guideline and not as an absolute recommendation for any facility.
SpectraLink Corporation 2.7 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Notes on System Configuration In an IP system using subnets to differentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but this depends on traffic volume and router capacity. Multiple SVP Server environments are those which have more than one SVP Server.
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SpectraLink Corporation 2.9 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telephones are to be used on-premises; they are not cellular or satellite phones.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs. PN: 72-0178-01-F.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2.10 The Front Panel of the NetLink SVP Server The NetLink SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about the NetLink SVP Server’s functioning.
SpectraLink Corporation 3. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Installing the NetLink SVP Server As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing between units. When mounting multiple units, stack the units in the rack as closely as possible.
SpectraLink Corporation 4. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Configuring the NetLink SVP Server During initial setup of the NetLink SVP Server the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP. 4.
SpectraLink Corporation 4.2 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version. SVP-II 2 Configuration Allows you to set the mode and reset the system. Network Configuration Allows you to set network configuration options, including IP address and hostname.
SpectraLink Corporation 4.3 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Network Configuration The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the IP address of the location of any software updates you may obtain from SpectraLink.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may change alias IP addresses in each of the other SVP Servers without error. The following options must be configured: IP Address Enter the IP address of the NetLink SVP Server, defined by your network administrator. Enter the complete address including digits and periods.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) When the name services are set up correctly, the NetLink SVP Server can translate hostnames to IP addresses. Using telnet, it is also possible to access the NetLink SVP Server using its hostname instead of the IP address. Workgroup As set in WINS. Syslog Server Logging can be set to Syslog or NONE. If Syslog is set, a message is sent to the syslog server when an alarm is triggered.
SpectraLink Corporation 4.4 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) SVP Server Configuration The SVP-II Configuration screen is where you set the mode of the NetLink SVP Server. It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink SVP Server after maintenance. The type of gateway you are using determines the mode of the NetLink SVP Server.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type. Refer to these notes when entering the number of simultaneous calls supported for your type. 802.11 Rate Select 1MB/2MB to limit the transmission rate between the wireless telephones and APs.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Alias IP Addresses are not necessary in Cisco systems. Enable H.323 Gatekeeper In certain H.323 protocol systems, the SVP Server may function as a gatekeeper. Enter Y to have the SVP Server function as the gatekeeper in the H.323 protocol environment. Ethernet link The SVP Server will auto-negotiate unless there is a need to specify a link speed.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities. Packets are tagged with a DSCP field in the IP header. The decimal value may be set as a number from 0-63 and may be different for each traffic class listed on the screen.
SpectraLink Corporation • Installation, Configuration, and Administration NetLink SVP Server (within IP environments) If any of the Traffic Class settings are set at any value (Value Y) other than Default, that setting (Value Y) will override the Administration setting. Administration Traffic Class PN: 72-0178-01-F.
SpectraLink Corporation 4.5 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Change Password If desired, the password to access the NetLink SVP Server may be changed. A password must meet the following requirements: • • • • It must be more than four characters, but cannot exceed 16 characters. The first character must be a letter. Numbers or letters are allowed. No dashes, spaces, or punctuation marks, etc. are allowed.
SpectraLink Corporation 5. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Swapping/Adding/Deleting SVP Servers Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentional, the administrator should lock and idle the system prior to removing an SVP Server.
SpectraLink Corporation 6. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Software Maintenance The NetLink SVP Server uses proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the system components can be displayed via the System Status screen. You may obtain information about software updates from SpectraLink or its authorized dealer.
SpectraLink Corporation 7. Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Troubleshooting via System Status Menu Information about system alarms, and network status displays on various screens accessed through the System Status Menu screen, which is opened from the main menu of the NetLink SVP Server. See the previous sections for directions on how to connect to the NetLink SVP Server and navigate to the System Status Menu.
SpectraLink Corporation 7.1 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Error Status The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to SpectraLink’s Customer Support Department. From the System Status Menu, select Error Status. The screen displays active alarms on the NetLink SVP Server.
SpectraLink Corporation 7.2 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Network Status The NetLink SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status screen. From the System Status Menu, select Network Status. The screen displays information about the Ethernet network. This information can help troubleshoot network problems.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) RX – Ethernet statistics concerning the received packets during System Uptime.
SpectraLink Corporation 7.3 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Software Version The NetLink SVP Server and wireless telephones utilize SpectraLink Corporation’s proprietary software that is controlled and maintained through versioning. The Software Version screen provides information about the version currently running on the NetLink SVP Server.
SpectraLink Corporation 7.4 Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Gatekeeper Database The Gatekeeper Database screen lists the registered extension numbers and the IP address currently being used by each. Alias/Phone Number—phone identifier. RAS IP address—(Registration Admission Status) IP address. CSA IP address—(Call Signaling Address) IP address. Expiration (secs)—the number of seconds until the record will be renewed.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Index Access point, description, 10 Alarms, 27 Configuration Initial setup, 17 Customer Support Hotline, 5 Download master, 18 Downloading Software Updates, 25 Error Status, 27 Ethernet switch, description, 10 Hotline, 5 NetLink SVP Server Front Panel, 12 NetLink SVP Server Mounting, 13 NetLink SVP Server Mounting, 14 NetLink SVP Server Alarms, 27 NetLink SVP Server, administration, 15 Netw