User Manual

⑧ The speaker setting is wrong. If the "Line out" or "SPK" interface of the computer

sound card does not have an external digital speaker, if you set the "Realtek Digital

Output " to the default speaker (amplifier) of the computer, then you can't play the

sound normally, and even cann‟t hear the other party when you are on a remote call.

Please select "Speaker(Realtek High Definition Audio)" as the default device to

play the sound normally in the "Playback" tab.

⑨When the “Automatically Adjust Microphone” option is turned on, it may cause the

sound to be interrupted during a voice call, or sometimes the sound is not clear. It is

recommended that you turn off the “Automatically Adjust Microphone” option.

⑩The speaker volume setting is low: click the speaker icon in the lower right corner

of the computer “ ” to increase the speaker volume.

⑪The speaker icon displays to indicate that the system speaker is turned off,

please click icon to ,then it will display sound normally.

⑫If your computer has installed with the other camera with built in microphone

before, It may cause the Windows system can not detect "USB Live camera audio"

and even some noise. Please follow the steps below:

For Windows XP SP2 and Windows 7/8/10 systems: Right-click on the "My

Computer" > "Manage" > "Device Manager" > open "Sound, video and game

Controllers, "Sound Inputs and Outputs" and "Image Device” or

"Camera",uninstall "USB Live camera" and "USB Live camera audio" in the above

three options. Then remove the camera and reconnect it to the computer, the

computer reloads the camera and installs the driver automatically .After that "USB

Live Camera" will appear in "Device Manager". Then you can initiate a video call.

Note:

If all of the above steps cann‟t solve the "no sound in the microphone" problem,

please click "Start" menu > "Search", enter "Recorder" in search bar, opening the