User Manual

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3).Enter the following command strings exactly then hit return:
Sudo killall VDCAssistant
4).Still at the terminal,issue the following command as well:
Sudo killall AppleCameraAssistant
5).Enter the administrator password(the password you use to log in your mac or the
admin password) when requested,this is required to execute a command with
superuser privileges as prefixed by sudo.
6).Relaunch the app that was attempting to use the camera.
7).You can also solve the problem according to the website on point 28 to point 32 of
the FAQ.
4.My webcam is not recognized on Mac, I’m using latest OS X.
Please refer to the page 4 of <User Manual>.
5.What's wrong if video communication is out of connection in a frequent
manner or automatic logout occurs when a video is opened:
1).Connection is terminated as a result of network congestion;
2).The operating system and computer configuration do not satisfy the requirements
of the camera;
3).An overlong USB extension cable of poor quality is used (it should be noted that
the sum of the lengths of the extension cable and the USB cable of the camera is less
than or equal to three meters);
4).The USB port of the computer is not a standard USB2.0 port (USB ports of some
laptop computers or front USB ports of some computer cases are of USB1.1
standards);
5).The power supply for the USB port of the PC is insufficient; please change a USB