User's Guide for Frontload Washers Original Instructions Keep These Instructions for Future Reference. CAUTION: Read the instructions before using the machine. (If this machine changes ownership, this manual must accompany machine.) www.speedqueen.com Part No.
WARNING Failure to install, maintain, and/or operate this machine according to the manufacturer's instructions may result in conditions which can produce bodily injury and/or property damage. W030 WARNING For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Product Registration Product Registration New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at http://www.speedqueen.com/home/en-us/support/product-registration.aspx or contact your dealer to register your appliance. All information will be kept confidential and will not be distributed to other parties. © Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT 4 Part No.
Table of Contents Product Registration............................................................................... 4 Safety Information...................................................................................7 Explanation of Safety Messages.....................................................................7 Important Safety Instructions......................................................................... 7 Operation.........................................................................
Contact Information.....................................................................................32 © Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT 6 Part No.
Safety Information Safety Information Explanation of Safety Messages Important Safety Instructions Precautionary statements (“DANGER,” “WARNING,” and “CAUTION”), followed by specific instructions, are found in this manual and on machine decals. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
Safety Information • Children less than three years should be kept away unless continuously supervised. • Do not reach into the washer if the washtub or agitator, if applicable, is moving. • Never operate the washer with any guards, panels and/or parts removed or broken. DO NOT tamper with the controls or bypass any safety devices. • DO NOT operate individual units if they have been separated from a stack unit. • Use your washer only for its intended purpose, washing clothes.
Operation Operation Before Washing Pretreat Prepare Wash Load Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer. Before washing, treat special stains individually. Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry, cause tears and plug the pump. Facial tissue left in a pocket will produce extreme “lint”.
Operation Wash Temperature Wash Temperature Guide Hot Water Hot water is the most effective for cleaning, but it is not recommended for all fabric types (read labels). Temperature Warm • Sturdy whites and colorfast items • Work clothes • Soiled items • Diapers • Best cleaning for items soiled with oily or greasy stains, grass, or ink.
Control Panel Control Panel FLW2456N_SVG Digital Display The two-digit display is used to show the time remaining in a cycle. If the cycle time is over 99 minutes the control will display either 1H, 2H, etc., and then the additional minutes over one or two hours. When the control is powered off, the right-most decimal in the display will flash every one to five minutes to indicate that the machine is in Idle Mode. The display also shows diagnostic codes.
Control Panel Favorite Temp The Favorite cycle keypad allows the user to save different cycles, selections and options for later use. Nine favorite cycles can be saved. Press the Temp keypad to change the cycle’s wash water temperature from the default selection to Cold, Cool, Warm, or Hot. 1. Press the Favorite keypad. The control will display the cycle and modifier settings for the first Favorite cycle. The 2-digit display will switch between F1 and the cycle time for the selected cycle. 2.
Control Panel Pre-Wash The Pre-Wash option adds a second wash to the selected cycle. Status The Status lights are lit during the cycle to show what part of the cycle is running. Second Rinse Wash The Wash status light is lit during the wash portion of the cycle including PreWash and Soak, if selected. Third Rinse Rinse The Third Rinse Option provides two additional rinses. It is useful for detergent sensitive skin. The water temperature will be cold.
Control Panel FLW2308N_svg FLW2309N_SVG NOTE: High efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label. 4. Close the loading door tightly. The washer will not operate with the loading door open. IMPORTANT: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer's recommended amount.
Control Panel ric being washed, you may change the cycle selection at any time until the first wash fill is complete. NOTE: The Normal Eco cycle is recommended for everyday cottons and linens. 7. If desired change the Selections and Options settings. 8. Press the Start/Pause button to begin the cycle. The Door Lock light will come on after a short delay and the cycle will begin. NOTE: If the door is open when trying to start a cycle, the display will show “do” and cycle time (1 second on/1 second off).
Cycle Operation Cycle Operation The cycles of your washer include several different stages. Refer to the table below for what can be expected during the cycles that you select. The washer operates by gently tumbling the clothing through the water. The wash action consists of a period of tumbling in one direction, a brief pause, and then a reverse tumble in the opposite direction. The pauses are part of the tumble action and add to the unique cleaning capabilities of the washer. They are part of the cycle.
Cycle Operation Heavy Duty, Whites, Normal Eco, Perm Press, Bulky and Quick Wash Cycles Cycle Stage Activity Time (minutes) Speed Comments Spin Spin 4:35 Ramp Spin Not active in Quick Wash Cycle Second Rinse Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Final Rinse Fill/Tumble/Spin
Cycle Operation Delicate Cycle Cycle Stage Activity Time (minutes) Speed Comments Pre-Wash Fill/Tumble 7:00 Hand Wash Agitate, Distribute Option Wash Fill/Tumble/Distribute 8:00 Hand Wash Agitate, Distribute Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute Second Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute Option Third Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Distribute, PS Option Fill/Tumble/Distribute 4:25 Hand Wash Agitate, Dis
Cycle Operation Rinse & Spin and Spin Cycles Cycle Stage Third Rinse Activity Time (minutes) Speed Comments Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Fill/Tumble 3:25 Regular Agitate, Distribute Option Spin 4:35 Ramp Spin Option Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Distribute, Ramp Spin Not active in Spin Cycle Final Spin Spin 9:00 High Spin Fluff Tumble Rinse & Spin = 2:20 Breakaway Agitate Spin = 1:50 © Copyright, Allia
Cycle Operation Common Washer Sounds Sounds Cause Accelerating This sound is heard during the spin portions of every cycle. Tapping These sharp sounds may come from metal fasteners, zippers, belt buckles or coins hitting the wash drum or door glass. Thumping Rumbling Clicking Using Your Dispenser Drawer 4 S O F T E N E R Washer may be out of balance. Washer is designed to balance the load. If the washer is severely unbalanced, press the Start/ Pause button and redistribute the load.
Cycle Operation NOTE: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer's recommended amount. IMPORTANT: If using single-load laundry detergent packets or 3-in-1 laundry sheets, DO NOT place them in the dispenser drawer. Place them directly in the wash drum with clothes. When adding detergent, use only the recommended amount. Do not fill the compartment over the maximum level indicated on the drawer.
Clothing Care Clothing Care Clothing Concerns To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual build-up of soil or water hardness minerals on them. If you notice that your Problem Gray or Dingy Clothes clothes are not as bright as they should be, take corrective measures immediately. Cause Insufficient Detergent Solution Add recommended amount of low-sudsing detergent to dispenser drawer before loading clothes.
Clothing Care Problem Excessive Lint Cause Solution Improper Sorting Fabrics that shed lint cannot be washed with fabrics that receive lint. Insufficient Detergent/Non-phosphate Detergent Use enough detergent so lint remains suspended in water and flushed out. Do not oversuds the water. Mixing Fabric Types Knits and permanent press attract lint. Wash these only with similar items. Use fabric softener in dispenser drawer.
Maintenance Maintenance Lubrication Replacing Hoses All moving parts are sealed in a permanent supply of lubricant or are equipped with oilless bearings. Additional lubrication will not be necessary. Hoses and other rubber parts deteriorate after extended use. Hoses may develop cracks, blisters or material wear from the temperature and constant high pressure they are subjected to. Do not lubricate the door hinge. If the hinge makes noise, replace the hinge.
Maintenance Reinstallation of Shipping Materials To prevent damage while moving the unit, the shipping materials MUST be reinstalled. 1. Disconnect washer from electrical supply. 2. Remove two screws at bottom of front access panel. 3. Rotate bottom of panel out and remove panel. 4. Attach shipping brace to weight and base using four bolts and washers. Refer to Figure 2 . 5. Reinstall front access panel. 6. Go to rear of washer to install rear shipping bolt, washer, spacer assemblies. 7.
Maintenance Preventative Maintenance Follow these guidelines to ensure the washer operates properly. Call for service if you observe any of the following: water of any amount on the floor, an increase in operating noise or water remaining in the wash basket after a cycle. Maintenance Procedure Frequency Monthly 1. Check all hoses and the drain for leaks. 2. Check the door lock for proper operation. 3. Clean the dispenser drawer. Refer to Using Your Dispenser Drawer. 4.
Troubleshooting Troubleshooting Try these troubleshooting tips before making a service call. They may save you time and money. Washer Symptom Possible/Cause Solution Won't Fill • Make sure power cord is plugged all the way into the electrical outlet. • Make sure hot and cold water faucets are turned on. • Make sure that the fill hoses are not kinked or twisted. • Press Start/Pause button to start washer. • Make sure that the controls are properly set. • Make sure that the loading door is closed tightly.
Troubleshooting Washer Symptom Possible/Cause Solution Won't Drain • • • • Make sure drain hose is not kinked or twisted. Make sure drain hose is not clogged. Make sure drain receptacle is not clogged. Refer to the Installation instructions to make sure that the drain hose has been properly installed. • Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance section. Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mixing valve.
Troubleshooting Washer Symptom Possible/Cause Solution Is Noisy • Make sure washer is level. Uneven leveling can cause vibration. • Some sounds may be a part of normal operation for a frontload washer, such as clicking noise when door locks and unlocks, and clicking noise from balance ring during agitate part of cycle. • When rotating the tub slowly you will hear the balance balls click together. This noise is normal and does not require a service call. Load is Too Wet • Wash load may be unbalanced.
Troubleshooting Washer Symptom Possible/Cause Solution Er, nF on digital display • The washer has not filled to the proper water level. • No or very little change in water level has been sensed within 5 minutes of the current fill. • Make sure hot and cold water faucets are turned on. • Make sure that the fill hoses are not kinked or twisted. • Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses.
Troubleshooting Washer Symptom Possible/Cause Solution Er, SL on digital display • This code will be displayed after a cycle for one minute, or until the Power/Cancel keypad is pressed, and indicates an oversudsing condition. • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency (HE) detergent. If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended amount. • Laundry load may be overloaded. Make sure you are using proper load sizes.
Troubleshooting Warranty Repairs If something should occur with your washer or that requires service please use the service locator at www.speedqueen.com. We would like to point out items that would not be considered a product failure and are not covered under warranty. If a service technician is called for the items listed below you will be responsible for payment of the service call.
