User's Guide for Topload Washers Original Instructions Keep These Instructions for Future Reference. CAUTION: Read the instructions before using the machine. (If this machine changes ownership, this manual must accompany machine.) www.speedqueen.com Part No.
WARNING Failure to install, maintain, and/or operate this machine according to the manufacturer's instructions may result in conditions which can produce bodily injury and/or property damage. W030 WARNING For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Product Registration Product Registration New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at http://www.speedqueen.com/home/en-us/support/product-registration.aspx or contact your dealer to register your appliance. All information will be kept confidential and will not be distributed to other parties. © Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT 4 Part No.
Table of Contents Safety Information...................................................................................6 Explanation of Safety Messages.....................................................................6 Important Safety Instructions......................................................................... 6 Operation................................................................................................8 Before Washing...............................................................
Safety Information Safety Information Explanation of Safety Messages Important Safety Instructions Precautionary statements (“DANGER,” “WARNING,” and “CAUTION”), followed by specific instructions, are found in this manual and on machine decals. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
Safety Information • Children less than three years should be kept away unless continuously supervised. • Do not reach into the washer if the washtub or agitator, if applicable, is moving. • Never operate the washer with any guards, panels and/or parts removed or broken. DO NOT tamper with the controls or bypass any safety devices. • Use your washer only for its intended purpose, washing clothes. Always follow the fabric care instructions supplied by the garment manufacturer.
Operation Operation Before Washing Pretreat Prepare Wash Load Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer. Before washing, treat special stains individually. Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry, cause tears and plug the pump. Facial tissue left in a pocket will produce extreme “lint”.
Operation WRONG Water Level for Size of Load W282I_SVG • Items should move freely through the wash water for best cleaning results. • When washing very large items, do not fill washtub as full as with other loads. CORRECT Water Level for Size of Load Load Size - Auto Fill Water Levels • This washer has an Auto Fill feature. It will automatically select the proper water level for the load size and type of fabric that is being washed. Auto Fill is recommended for the best wash performance in all cycles.
Operation Wash Temperature Water Hot Temperature Hot water is the most effective for cleaning, but it is not recommended for all fabric types (read labels).
Operating Your Washer Operating Your Washer WASH TEMPERATURE LOAD SIZE CYCLE SELECTION HEAVY DUTY WARM COOL HOT LARGE COLD SMALL AUTO FILL HEAVY SOIL START/PAUSE STATUS AUTO FILL EXTRA RINSE SPIN ONLY NORMAL ECO WASH RINSE SPIN Hold 3 seconds to cancel LID LOCK HANDWASH PERM PRESS DELICATE TLW2374N_SVG Determine Proper Cycle WARNING The following cycle descriptions will help determine which cycle to choose depending on the type of laundry being washed.
Operating Your Washer NOTE: Auto Fill works in multiple stages. During the first fill step of the cycle, water will fill to the minimum level programmed for the specific cycle selected. Once the wash step begins, the control starts sensing the load. Once sensing is complete more water may be added to optimize wash results. This process may take several fills to optimize the water level. It is part of the machine's normal operation.
Operating Your Washer You must press the Start/Pause button once the lid is closed to resume the cycle. You can also pause the cycle after the first fill to unlock the lid. However the cycle selection can't be changed at this time. NOTE: You can’t pause a cycle right after starting it. There is a short delay while the machine is energizing. TLW2324N_SVG WARNING To reduce the risk of serious injury, do not bypass the lid switch or lid lock to permit the washer to agitate or spin with the lid open.
Cycle Operation Cycle Operation The cycles of your washer include several different stages. Refer to the tables below for what can be expected during the cycles that you select. The Extra Rinse option must be selected to be included in the cycle. NOTE: The rinse water temperature will be cold, including when optional rinses are selected. The times listed are the default times. They are approximate and will vary depending on the cycle and options chosen.
Cycle Operation Heavy Duty, Perm Press, Delicates, Handwash Cycles Default Time Cycle Stage Final Spin Activity Spin (minutes) Agitation Level 10:00 Spin Speed Comments Heavy Duty = High Perm Press = Medium Delicates, Handwash = Low Total (without Option) Heavy Duty = 45:00 Perm Press = 36:00 Delicates, Handwash = 35:00 Spin Only Cycle Default Time Cycle Stage Activity (minutes) Extra Rinse Fill/Agitate/Spin 12:30 Final Spin Spin 10:00 Total (without Option) © Copyright, Alliance Laundr
Cycle Operation Fabric Softener Dispenser Common Washer Sounds Sounds Cause Pump turning on and off during spin part of cycle The pump will turn off and on several times during the final spin cycle. Washer speeding up during wash part of cycle Depending on the cycle, the wash routine will either pick up speed or slow down. Clicking toward the bottom of The motor control is powering washer after pushing Start up. Clicking near lid The lid lock is engaging.
Cycle Operation To Clean the Dispenser 1 1. Grasp the entire fabric softener assembly firmly with both hands and place your thumbs inside the hole at the top. 2. Pull quickly up and towards you. The assembly will come off the agitator. 3. Lay down a cloth on a hard, flat surface. 4. Lay the assembly on the cloth on its side so the vertical lines are facing up. 5. Place your palms on the ridge at the base of the dispenser housing and press down firmly. The assembly will split apart for easy cleaning. 6.
Clothing Care Clothing Care Clothing Concerns To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual build-up of soil or water hardness minerals on them. If you notice that your Problem Gray or Dingy Clothes clothes are not as bright as they should be, take corrective measures immediately. Cause Insufficient Detergent Solution Add more detergent to washtub before loading clothes. Mild detergents are not suitable for average soil.
Clothing Care Problem Clothes Tearing or Damaged Cause Improper Use of Chlorine Bleach Solution No correction for bleach damaged clothes. Always measure and dilute bleach. Take extra care to avoid unwanted spilling. Excessive Lint Insufficient Precare Fasten all hooks and zippers. Mend tears. Remove objects from pockets. Overcrowding or Overloading Make sure all items can move freely during agitation. Improper Sorting Fabrics that shed lint cannot be washed with fabrics that receive lint.
Maintenance Maintenance Cold Weather Care If the unit is delivered on a cold day (below freezing), or is stored in an unheated room or area during the cold months, do not attempt to operate the washer until it has had a chance to warm up. Water from the previous cycle may remain. Winterizing the Washer Follow these steps to prevent damage from freezing water. 1. 2. 3. 4. 5. 6. 7. Unplug washer. Remove two screws from bottom of front panel. Remove hose from drain pump.
Maintenance Preventative Maintenance Follow these guidelines to ensure the washer operates properly. Call for service if you observe any of the following: water of any amount on the floor, an increase in operating noise or water remaining in the wash basket after a cycle. Maintenance Procedure Frequency Monthly 1. Check all hoses and the drain for leaks. 2. Check the lid switch for proper operation. 3. Check to make sure the washer is level. 4. Clean upper 2-3 inches of wash tub.
Troubleshooting Troubleshooting Try these troubleshooting tips before making a service call. They may save you time and money. Washer Symptom Won't Fill Possible Cause/Solution • • • • • • • • • • • • Make sure power cord is plugged all the way into the electrical outlet. Make sure hot and cold water faucets are turned on. Make sure lid is closed. Make sure that the fill hoses are not kinked or twisted. Press Start/Pause button to start washer. Make sure that the controls are properly set.
Troubleshooting Washer Symptom Possible Cause/Solution Won't Drain • • • • Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mixing valve. • Check the condition of the fill hoses. Replace fill hoses every five years. • Make sure drain receptacle is not clogged. • Check laundry room plumbing. • Check house water pressure. In cases of extremely low water pressure, leaking may occur. • Laundry load may be oversudsing or overloaded.
Troubleshooting Washer Symptom Possible Cause/Solution WASH, RINSE STATUS lights on continuously • This code indicates that water is still in the washer at the end of the cycle. • Check the drain hose and drain receptacle to make sure they are installed properly and not blocked. • Unplug the machine for 15 seconds to clear this code. Drain Error WASH, RINSE STATUS lights flash 1 time • The control has detected trouble sensing the water fill level. • Unplug the machine and call for service.
Troubleshooting Washer Symptom Possible Cause/Solution WASH, RINSE STATUS lights flash 3 times • This code will be displayed after a cycle until the lid is opened or the Start/Pause button is pressed. It indicates an oversudsing condition. • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency (HE) detergent. If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended amount. • Laundry load may be overloaded.
Troubleshooting Warranty Repairs If something should occur with your washer or that requires service please use the service locator at www.speedqueen.com. 1 We would like to point out items that would not be considered a product failure and are not covered under warranty. If a service technician is called for the items listed below you will be responsible for payment of the service call.
