Product Manual
Notice
Notice
Notice
Warning
Before cleaning the product, please remove the power plug.
Do not rinse the product with water, otherwise the electrical insulation
performance will be aected.
This section describes the safety precautions and their importance
to prevent personal injury or property damage to users or others.
Please read the text with a full understanding of the following (signs,
pictograms), and be sure to follow the safety precautions described
below.
Do not use hard brushes, steel wools, steel brushes, abrasive compounds
(such as toothpaste), organic solvents (such as alcohol, acetone, banana
oil, etc.), boiled water, and acid and alkaline substances to clean the
product. Otherwise, the surface of the product will be damaged.
Cleaning and maintenance
Cleaning
Please clean up the dust on the back of the product and on the ground as
scheduled to improve the heat dissipation eect and save energy.
During cleaning, prevent water droplets owing into the gaps of product,
otherwise, short circuit or electrical element burning may occur.
When cleaning accessories, please use a soft towel or sponge dipped in
clear water or non-corrosive neutral detergent, and finally wipe it with
clean water and dry it with a dry cloth. After cleaning, do not use the
accessory until it is naturally dried.
When cleaning the product, please use a soft towel or sponge dipped in
clear water or non-corrosive neutral detergent, and finally wipe it with
clean water and dry it with a dry cloth. After cleaning, do not turn on the
power supply until the product is naturally dried.
When the product is to be out of use for a long time: remove the power
plug to avoid electric shock or re due to aging of the power cord.
Common Faults and Troubleshooting
Treatment of problems other than faults
Troubleshooting of Common Faults
Notice
If no fault is identied after inspection but the product still malfunctions, please cut o the
power supply and contact the after-sales service personnel of SPEEDIANCE.
Symptoms Possible cause(s) Solution(s)
Main frame not working
Power cord disconnected or power plug
not fully inserted
Low voltage, power outage or partial
power cut.
Uneven ground
The product is not placed evenly
Uneven ground
The product is not placed evenly
Uneven ground
Unlocked or half-locked stepboard
Place the product on even ground
Push the quick release lever to the
lowest level for complete lock-in
A too high room temperature requires
more dissipation time
High temperature after usage
Obstacles around the pivot
Locked stepboard
Locked-in pulley set
Still working motors
Remove the objects in question
Unlock the stepboard according to
the manual
This is a normal situation. Place the
product somewhere ventilated.
Unlock the pulley set according to
the manual
Pause the motors by pressing
the buttons on accessories or
touchscreen
Running out of battery
High room temperature
Long time usage
Place the product on even ground
Remove objects in contact with the
product
Place the product on even ground
Remove objects in contact with the
product
This is a normal situation. Let it be.
Replace the battery
Firmly insert the power plug
Ask professional electricity
maintenance personals for help
Heavy motor noise
Uneven stepboard
Wobble
Accessories not working
High temperature of
motor compartment
Trouble removing the
pulley set
Trouble folding/unfolding
the stepboard
Fans working after the
product is turned off
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For regular software issues, please check and seek solution in "Prole".