Troubleshooting Guide

When the winch fails to operate after several attempts, or if there is any fault operation while
winching, check followings.
TROUBLE SHOOTING
feedback@natitools.com
8
1-800-348-5004
Winch will not operate
Cut circuit or loosing
Weak battery or insufficient power
Damaged over load protector
Loose connection of wirings
Damaged or stuck solenoid
Defective remote control
Damaged motor or worn carbon brush
Broken wiring or bad connection
Damaged or stuck solenoid
Switch inoperative
Dropt or lost wiring
Freespool not disengaged
Damaged brake or freespool ass’y
Damaged drum bushing
Damaged gear box
Damaged or inoperative pressed spring
Disengaged freespool
Damaged output shaft
Damaged 1st shaft
Worn or damaged brake
Check battery cable.
Recharge or replace battery
Replace over load protector
Checking all wirings
Replace solenoid
Check winch operation with
an auxiliary switch
Replace motor or carbon brush
Reconnect or replace wiring
Replace solenoid
Replace switch
Replace wiring and tighten.
Engaged freespool
Replace brake or freespool ass’y
Replace drum bushing
Replace gear box
Replace pressed spring
Engaged
Replace output shaft
Replace 1st shaft
Replace or adjust brake
Motor leads crossed
Solenoid control crossed
Remote control or trigger switch
crossed
Long period of operation
Over-load
Damaged or inoperative brake
Reverse electrical connections
to motor
Reverse black and red wires
on the solenoid
Reverse electrical connections
Stop operation to have it cooled
Reduce load
Replace or repair brake
Symptom RemedyPossible Cause
Motor runs in one direction
Drum will not freespool
No brake
Brake distance is too long
Winch runs opposite
direction
Motor runs extremely hot

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