User Manual
1-YEAR LIMITED WARRANTY
What this Warranty Covers - Horizon Hobby, LLC, (Horizon) warrants to
the original purchaser that the product purchased (the “Product”) will
be free from defects in materials and workmanship for a period of 1
year from the date of purchase.
What is Not Covered - This warranty is not transferable and
does not cover (i) cosmetic damage, (ii) damage due to acts of
God, accident, misuse, abuse, negligence, commercial use, or
due to improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted service
by anyone other than a Horizon Hobby authorized service center,
(v) Product not purchased from an authorized Horizon dealer, (vi)
Product not compliant with applicable technical regulations, or (vii)
use that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy - Horizon’s sole obligation and purchaser’s
sole and exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined by Horizon
to be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase is
required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability - HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user
are not prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immediately in new
and unused condition to the place of purchase.
Law - These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state to
state. Horizon reserves the right to change or modify this warranty
at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services - Your local hobby store and/
or place of purchase cannot provide warranty support or service.
Once assembly, setup or use of the Product has been started, you
must contact your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance,
please visit our website at horizonhobby.com, submit an inquiry to
productsupport@horizonhobby.com or call the toll-free telephone
number referenced in the Warranty and Service Contact Information
section to speak with a Product Support representative.
Inspection or Services - If this Product needs to be inspected
or serviced and is compliant in the country you live and use
the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain
a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and
is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/service-center_render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on the
outside of the shipping carton.
Provided warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement decisions
are at the sole discretion of Horizon.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office. Warranty Requirements- For
Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date.
Non-Warranty Service - Should your service not be covered by
warranty, service will be completed and payment will be required
without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without
notification. Service estimates are available upon request. You
must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier’s checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to
Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notication, after which it will be
discarded.
WARRANTY AND SERVICE CONTACT INFORMATION
Country of Purchase Horizon Hobby Contact Information Address
United States of
America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.com/
RequestForm/
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Horizon Product Support
(Product Technical Assistance)
productsupport@horizonhobby.
com.
877-504-0233
Sales
websales@horizonhobby.com
800-338-4639
5-14-2015
© 2016 Horizon Hobby, LLC. The Spektrum trademark is used with permission of Bachmann Industries, Inc.
All other trademarks, service marks and logos are property of their respective owners.
Created 05/16
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