Firma 70A Brushed Smart ESC Manual
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a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and
is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/service-center_render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on the
outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support ofce.
Warranty Requirements – For Warranty consideration, you must
include your original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your Product
will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service – Should your service not be covered by
warranty, service will be completed and payment will be required
without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without
notification. Service estimates are available upon request. You
must include this request with your item submitted for service.