Warranty

MANUFACTURERS LIMITED TIME WARRANTY
Sportspower Ltd. warrants its products to be free from defects in material and
workmanship under normal use and service conditions for ninety (90) days after
the date of purchase. This includes the pad, net and foam. The extended
warranty from 90 to 180 days will be offered to customers who register their
products at sportspowerltd.net
within 14 days from the date of purchase. The
Jump Mat is warranted for 2 years after purchase, and the steel frame is
warranted for 3 years after date of purchase.
Who is covered by the Warranty?
This warranty coverage extends only to the original purchaser with a receipt and is nontransferable. All
products for which a warranty claim is made must be received by Sportspower Ltd.’s authorized service
center, freight prepaid, and accompanied by sufficient proof of purchase during the warranty period.
What is NOT covered by our Product Warranty?
This limited warranty does not cover our products which (1) fail due to normal wear, abuse and
neglect, improper maintenance, or unauthorized repairs or alterations; (2) are used for commercial or
other income-producing purposes; or (3) fail due to accidents and misuse; (4) damage caused by
inclement weather.
What About Damage caused by Winds?
We do not provide any warranties, refunds or any other compensation for damage caused by
trampolines moving due to wind conditions. Each and every location may be subjected to various wind
speeds or storms. We cannot predict how this may lead to wind movement in any specific location.
Therefore, it is the responsibility of the homeowner where the unit is placed to prevent any movement due
to wind. A trampoline is prone to movement from wind and must be properly secured to prevent
movement. Only the homeowner with knowledge of their specific weather conditions can determine
specific anchoring for their location with proper assistance of a knowledgeable and
licensed contractor.
All warranty repairs must be authorized by Sportspower® Customer Service before repairs are made.
Missing part of your Sportspower Product?
A missing part is not considered the same as a defective part or unit. If a part is missing, there is no need
to return the entire unit to the store. In order to quickly obtain replacement parts or service as provided by
this warranty, please call the number below. Proof of purchase required.
Need further assistance?
Sportspower® Customer Service: Call 1-866-370-2131 or visit SportspowerLtd.net
Mon – Fri, 9 am – 5 pm (Eastern Time).