User's Manual

Using SPOT HUG 20
SOS (FOB/KEYPAD/TRACKER)
NOTE: To be used in emergency situations. You may be liable for the
cost of your rescue.
For life-threatening or other critical situations, alert the GEOS
International Emergency Rescue Coordination Center (IERCC). GEOS
notifies the appropriate emergency responders based on your location
and personal information – which may include the Coast Guard, local
police, highway patrol, your country’s embassy or consulate, other
emergency response centers, or search & rescue teams.
MESSAGE CYCLE
HUG sends your emergency profile information and current GPS location
to GEOS every 5 minutes until canceled or the Tracker batteries run
out. If SPOT HUG cannot get a GPS signal, it will still attempt to send
your message – without a GPS location. There is no test mode. If you
activate the SOS function, the GEOS International Emergency Response
Coordination Center will treat it as a real emergency.
USING THE SOS FUNCTION
Press and hold the SOS button until it blinks green. The GPS LED will
blink green when HUG sees the GPS satellites and while obtaining your
GPS location.
Once your GPS location is obtained, HUG sends your message and GPS
location. The GPS LED and Message Sending LED, Keypad only, will both
blink green for approximately 15 seconds. The Message Sending LED on
the Keypad continues to blink green until the next scheduled message to
notify you that your most recent message was transmitted.
If no GPS signal is found, the GPS LED will blink red. Move the vessel to
an area with a clearer view of the sky.
The first message will be sent within (1) minute after activation with or
without your GPS location. For all subsequent messages, HUG will keep
looking for your GPS location for up to 4 minutes. If no GPS location is
found in 4 minutes, HUG sends your message without GPS location.
The GPS LED blinks red and the Message Sending LED blinks green
for approximately 15 seconds. The Message Sending LED will continue
blinking green until the next scheduled message.
TO CANCEL
Press and hold the button on the device that was used to initiate the SOS
until it blinks red. Let HUG work until the SOS button stops blinking red.
The Message Sending LED on the Keypad will blink green indicating it
has sent the Cancel message.
HOW HUG PRIORITIZES SOS
SOS messages are the top priority for HUG. When you select Help/
SPOT Assist or SOS, you will disable Check-in/OK, and Track Progress
functions.
HELP/SPOT ASSIST (FOB/KEYPAD)
For non-life threatening situations, ask for help from friends and family
or professional assistance providers using SPOT Assist. Your contacts
will receive SMS/text or email messages with your GPS coordinates. Email
messages also include a link to view your location using Google Maps™.
SPOT Assist service partners will receive your SPOT Assist message and
current GPS location.
MESSAGE CYCLE
HUG will send your message and current GPS location every 5 minutes for
an hour for redundancy and overall reliability. If HUG cannot get a GPS
signal, it will still attempt to send your message– without a GPS location.
USING THE HELP FUNCTION
Press and hold the Help button on the Key FOB or Keypad until the
function button blinks green. The GPS LED will blink green when HUG
sees the GPS satellites and continue for up to 4 minutes while obtaining
your GPS location.
Once your GPS location is obtained, HUG will send your message with
GPS location. The GPS LED and Message Sending LED on the Keypad
will both blink green and the GPS LED will blink green on the FOB for
approximately 15 seconds. The Message Sending LED on the Keypad
continues to blink green until the next scheduled message or until one
(1) hour after the end of the message cycle to notify you that your most
recent message was transmitted.
If no GPS signal is found, the GPS LED will blink red. Move the vessel to
an area with a clearer view of the sky. HUG will keep looking for your GPS
location for up to 4 minutes.
If no GPS location is found in 4 minutes, HUG sends your message
without GPS location. The GPS LED blinks red on the FOB and Keypad
and the Message Sending LED, Keypad only, blinks green together for
approximately 15 seconds. The Message Sending LED will continue
blinking until the next scheduled message or until one (1) hour after the
end of the message cycle.
The Message Sending LED on the Keypad continues to blink for one (1)
hour after the end of the Help/SPOT Assist message cycle to give you
additional time to verify the status of your most recent message.
TO CANCEL
Press and hold the Help button until it blinks red. Let HUG work until the
Help button stops blinking red. The Message Sending LED on the Keypad
will blink green indicating it has sent the Cancel message.
HOW HUG PRIORITIZES HELP
Help/SPOT Assist messages are a priority for HUG. When you select Help/
SPOT Assist or SOS, you will disable Check-in/OK, and Track Progress
functions. You will be able to activate Combined Help and SOS mode. If
you have signed up for SPOT Assist, SPOT Assist will not be available, but
Help messages will still be transmitted to designated friends & family.
SPOT HUG USER MANUAL